The Company

Our client, a leader in their market, is currently seeking to recruit an Arabic Speaking Welfare Office for their offices in Shropshire

The Job Role

Under the supervision of the Welfare Group Leader, you will provide welfare support services to the air force, unaccompanied students and families within the area, and be responsible for the day-to-day facilitation of the out-side-the-wire Welfare issues in the area. Families will require help with medical issues, schools and it is hoped that the post holder will be able to integrate with all of the families to aid smooth transition with their time in the UK.

Duties will include but will not be limited to:

Required to liaise closely with project staff situated at the local RAF base
Ensure that all welfare and external agency communications are logged
Provide support to the co-ordination of the monthly Allowance package claims, including collating valid claims from the trainees
Provide support to the Management of Police registration for all Trainees and their family members
Provide support and welfare for unaccompanied students living in housing / hotels within the area
Provide support to the identification and mitigation of all Welfare related risk
Provide support to the provision of monthly management reports into the main programme CSR
Provide support to the 24 hour welfare help line
Support the provision of local area transportation between Airports and UK training sites for all Ground crew trainees and their families
Support the provision of removal vehicles to support relocating families and unaccompanied students between training locations
Provide inputs to Establishment and maintenance of family information packs for the area

The Candidate

The successful candidate will:

• Speak Fluent Arabic
• Must hold a UK driving licence (MPV to be provided)
• Must be flexible with regards to working hours as job holder will be on call.
• Be IT literate – Word, Excel and Outlook
• Have excellent telephone manner essential.

Additional Info

The Salary for this role is £12p/h on a 6 month contract to begin with.

There may be a requirement to support business travel within the UK often at short notice.

Out of hours and weekend support may be required and could be at short notice.

Hours will vary due to the nature of the role.
To apply for this role, please contact Paul Lawton on 0845 226 4748 or email your CV to

Merrow Language Recruitment is a specialist Language Recruitment Consultancy with over 40 years of experience in the field of multilingual recruitment. To view all our current vacancies please register on our website www.merrow.co.uk