Are you motivated to provide high quality support for an international software company?

Sitel is currently looking for Finnish and Swedish speaking candidates to provide phone and e-mail support.

You will be responsible for providing end to end management of Customer requests. It comes natural to you to deliver professional service and live up to desired Customer experience.

Your primary tasks:
- Supporting Customer requests
- Accurate routing/hand off to other services/teams as appropriate.
- To log timely and accurate Customer data.
- Ensure that Customers are aware of, and can take advantage of, all relevant Customer offerings, resources & services

Your qualifications:
- We require that you have customer service experience in a Call Centre/Helpdesk environment.
- It is required that you have outstanding oral and written language skills in Finnish and Swedish in combination with English. It will be an advantage if you speak an additional Nordic language.
- You have good customer service skills, a positive attitude and a high stress level.
- You have a personal interest within IT and technology with great communicative skills.

We can offer you:
- A full-time position (37 hours per week) Monday to Friday where we will provide you the necessary products and customer service training so you can achieve great results.
- You will be surrounded by qualified colleagues in a young and dynamic working environment.
- We can offer you benefits like fitness, a pension system and healthcare insurance.