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Senior Invoice to Cash Representative with Dutch

Johnson & Johnson, s.r.o.

Name: Johnson & Johnson, s.r.o.

Code: TLJJNJ06
Praha, Czech Republic

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Senior Invoice to Cash Representative with Dutch
Location: Prague
Full time permanent contract


- Cash Collection for assigned region according to defined procedures, finance principles and respective legislation
- Making outbound calls and responding to inbound calls promptly according to processes
- Order release within scope of authority
- Respond to specific questions from local organizations, customer service, audit, finance reconciliation and invoice processing groups and clarify situations when necessary
- Identify doubtful debt and take corrective actions when necessary
- Identify growth trends and propose potential uplifts
- Proactively suggest idea’s to automate processes and improve execution of tasks
- Meet dashboard metrics related to I2C
- Perform all accounts receivable procedures as required, in a timely manner
- Active involvement in identifying potential business improvements
- Update of work instructions
- Work with credit reports and monitoring from credit agencies
- Performing periodical credit limit reviews with limited amount of supervision
- Analyze I2C process issues and process change requests and make recommendations as part of the regional process governance
- Applying unidentified and unapplied cash receipts to the correct invoice(s) according to the defined procedures, finance principles and legislation


- Building and maintaining relationships with customers concerning past due invoices, payment trends, resolution of disputed invoices and other matters relating to receivables. The objective is to keep DSO as low as possible
- Follow up on identified issues
- Timely and accurate routine reporting
- Training of new joiners to the team
- Reporting & Monitoring (ADRs, Balance Sheet Items)
- Provide support during SOX testing and for compliance related matters


- Proficient in Dutch
- Fluent in English
- Independent worker, requiring only occasionally supervision
- Ability to solve difficult situations using own judgment and sense of initiative
- Eye for detail
- Strong analytical and communication skills
- Strong and effective written and oral communication skills combined with customer service orientation
- At least 2 years of experience in a similar job in finance / accounting / customer service environment

We offer:

- A challenging and interesting job in one of the biggest global healthcare companies
- Extensive long-term opportunities for personal and professional development
- Healthy and active work environment
- Competitive salary based on experience and comprehensive benefits package:
- 5 weeks of vacation, Home office, Flexible working hours, Sickdays, Notebook
- Meal vouchers, Flexi Passes, Referral Award, Life and accident insurance, MultiSport Card
- Contribution for: Prague public transportation, language study, illness leave, Pension contribution,
- Refreshment in the workplace, Free sport activities, Corporate events
- The benefits are regulated by internal policy which contains the full details regarding the entitlement and conditions for the benefits.

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