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Lead Key Account Manager - Guangzhou

Title: Lead Key Account Manager - Guangzhou
Salary: Excellent
Location: China
Languages: Mandarin
Posted: 7th Feb 2012

Description:
Lead Key Account Manager - Guangzhou
This position is based in Guangzhou , China.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Lead Key Account Manager
Google's Reseller program helps businesses set up advertising accounts with Google. The Reseller team is made up of highly proficient self-starters with tremendous sales and people skills. On this team, you develop relationships with clients and agencies, while providing a strong level of support to colleagues in various Sales departments. You strive towards your team's revenue goals thanks to your results-driven work ethic and commitment to creating new business opportunities in a tight market. Your travel allows you to build relationships with all possible clients and agencies throughout your region.
Responsibilities:

* Build strong partnership with 3rd party to influence and win key deals on large enterprise advertisement project.
* Establish creative business model in emerging digital marketing with 3rd party partners, manage sales cycle to maximize market share and create market advocacy.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, 4 years of work experience in relevant field.

Preferred Qualifications:

* 7 years relevant work experience, including experience with advertising agency, or brand management, advertising sales, partner management experience in Internet company.
* Experience in identifying opportunities for business improvement and measuring the success of those initiatives.
* Expertise in online advertising, digital media and/or Internet marketing.
* Demonstrated partner relations, account management, and sales skills. Proven track record of exceeding goals.
* An independent, self-motivated leader who has a track record of managing teams successfully and working at both highly tactical and strategic levels.
* Excellent communication, interpersonal, teamwork, and organizational skills.

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Key Account Manager - Beijing

Title: Key Account Manager - Beijing
Salary: Excellent
Location: China
Languages: Mandarin
Posted: 7th Feb 2012

Description:
Key Account Manager - Beijing
This position is based in Beijing, China.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Key Account Manager
Google's Reseller program helps businesses set up advertising accounts with Google. The Reseller team is made up of highly proficient self-starters with tremendous sales and people skills. On this team, you develop relationships with clients and agencies, while providing a strong level of support to colleagues in various Sales departments. You strive towards your team's revenue goals thanks to your results-driven work ethic and commitment to creating new business opportunities in a tight market. Your travel allows you to build relationships with all possible clients and agencies throughout your region.
Responsibilities:

* Build strong partnership with 3rd party to influence and win key deals on large enterprise advertisement project.
* Establish creative business model in emerging digital marketing with 3rd party partners, manage sales cycle to maximize market share and create market advocacy.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, 4 years of work experience in relevant field.

Preferred Qualifications:

* 7 years relevant work experience, including experience with advertising agency, or brand management, advertising sales, partner management experience in Internet company.
* Experience in identifying opportunities for business improvement and measuring the success of those initiatives.
* Expertise in online advertising, digital media and/or Internet marketing.
* Demonstrated partner relations, account management, and sales skills. Proven track record of exceeding goals.
* Excellent communication, interpersonal, teamwork, and organizational skills.
* Ability to work independently and within a team environment, and to make well-reasoned and timely decisions.
* Ability to prioritize, multi-task, and adapt in a fast-paced work environment.
* Fluency in Mandarin and English.

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Finnish or Norwegian speaking Inside Sales Specialist / Lead Generator

Title: Finnish or Norwegian speaking Inside Sales Specialist / Lead Generator
Salary: �25k - �30k (pro rata)
Location: Oxfordshire - South East, United Kingdom
Languages: Finnish, Norwegian
Posted: 7th Feb 2012

Description:
The company

A fantastic opportunity to join an office based Lead Generation team with a top B2B Marketing Agency. We are looking for an experienced Lead Generator, who will demonstrate superb inside sales delivery, to work within our unique and rapidly expanding company, due to continued growth and success.

The Marketing Practice is a sales focused agency, we continue to win new business and build upon our strategic relationships with internationally renowned brands such as O2, Oracle and Canon.

We have an immediate need for the following for a contract of up to 12 months

� A full time Finnish speaker
� A full time Norwegian speaker

Key Deliverables in role:

� Nurturing a sales pipeline for your client/s
� To plan, coordinate, and implement the business intelligence aspect of a marketing campaign for the client including;
o lead generation
o event delegate recruitment
o customer research & profiling
� High quality output and client satisfaction
� Demonstrating return on client investment
� Developing an in depth understanding of a variety of product/service options
� Meeting required targets within determined timescales

You will have:

� Experience of selling a complex product or proposition face to face or by telephone
� Experience of liaising successfully to Director level within prospect and customer businesses
� Evidence of working to and exceeding commercial targets and objectives
� Experience of consultative sales � building rapport, defining needs and building intelligence
� Experience of working as part of a high performing team
� Experience of working to tight deadlines/juggling multiple projects

The candidate

� Energy, ambition and tenacity � able to motivate themselves and others
� Self-management � able to plan and manage own time
� Excellent verbal and written communication skills � able to engage and influence
� Strong commercial acumen
� Passion for building relationships, developing intelligence and meeting business objectives
� Graduate calibre preferred

Company Benefits

� A unique and inspiring working environment within a beautiful converted barn
� 25 days holiday
� Healthcare
� Dental cover
� Life Assurance
� Pension Scheme
� Learning Grants
� Onsite parking
� Employee discount
� Breakfast and fruit provided

German, Dutch or Swedish Sales Account Manager

Title: German, Dutch or Swedish Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Dutch, German, Swedish
Posted: 7th Feb 2012

Description:
Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.
1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Swedish, Danish or Norwegian Speaking Sales Account Manager

Title: Swedish, Danish or Norwegian Speaking Sales Account Manager
Salary: 18-22k per annum dependant on experience
Location: Manchester - North West, United Kingdom
Languages: Danish, Norwegian, Swedish
Posted: 7th Feb 2012

Description:
Background

The candidate will come from either an electrical manufacturer or wholesaler with sales and possibly some technical experience. They will preferably have experience in distribution or managing relationships in the electrical sector.

The Role

The objective of the role is to develop the electrical trading business. This will involve developing new accounts across the whole country by phone, email and a number of customer /supplier business visits. Visits will be supported by ESL. Training will be provided and will take a number of months, dependent on the experience and the aptitude of the individual concerned.

1. Research and development into new potential accounts. This will involve internet research and cold calling.
2. Involved in the development, implementation and execution of sales and marketing strategies.
3. Monitor and asses the electrical market, looking for trends that can be utilised for future growth opportunities
4. Development and maintenance of new and existing customers by phone, email and visits.
5. Responsible for building customer partnerships which include developing relationships at the highest decision making levels in the client�s organization.
6. Lead meetings with client and develops project timelines, project plans and specifications on client demands.
7. Proposing pricing strategy for products
8. Analyse reports regarding sales activities, costs, operations and forecast data to determine future sales strategy
9. Achieving profitable sales against a monthly target
10. Processing sales and purchasing orders as required
11. On occasion purchasing of goods from specific suppliers to meet customer requirements.
12. Liaison with other staff on deals and general business
13. Provision of hospitality for customers / suppliers

Finnish speaking Sales Account Manager

Title: Finnish speaking Sales Account Manager
Salary: From �23 000 per annum + 6% commission on profit for new business
Location: South London - London, United Kingdom
Languages: English, Finnish
Posted: 7th Feb 2012

Description:
EXCELLENT JOB OPPORTUNITY FOR A FLUENT FINNISH SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

3 positions currently available

Flashbay are looking for sales professionals with prior experience in B to B sales.

Full time fluent Finnish speaking sales account manager - from �23 000 per annum + commission (3% of gross profit per deal for existing customers, and 6% of gross profit per deal for new business). With your commission you can expect to add between �10k and �20k per annum to your basic salary depending on your sales ability and determination.

Flashbay require a motivated, capable and committed Finnish speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in Finnish and English, both written and spoken, is essential.

The position is available immediately and is open to all individuals who currently have the legal right to work in the UK.

We will hold telephone interviews for potential candidates (conducted in English) before inviting short listed candidates for interview.

Summary
Term: Permanent
Salary: From �23 000 per annum + 6% commission on profit for new business.
Working hours: 7:30am to 16:30pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: Finnish and English

German speaking Sales Account Manager

Title: German speaking Sales Account Manager
Salary: From �23,000 per annum + 6% commission on profit for new business
Location: South London - London, United Kingdom
Languages: English, German
Posted: 7th Feb 2012

Description:
EXCELLENT JOB OPPORTUNITY FOR A FLUENT GERMAN SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

3 positions currently available

Flashbay are looking for sales professionals with prior experience in B to B sales.

Full time fluent German speaking sales account manager - from �23 000 per annum + commission (3% of gross profit per deal for existing customers, and 6% of gross profit per deal for new business). With your commission you can expect to add between �10k and �20k per annum to your basic salary depending on your sales ability and determination.

Flashbay require a motivated, capable and committed German speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in German and English, both written and spoken, is essential.

The position is available immediately and is open to all individuals who currently have the legal right to work in the UK.

We will hold telephone interviews for potential candidates (conducted in English) before inviting short listed candidates for interview.

Summary
Term: Permanent
Salary: From �23 000 per annum + 6% commission on profit for new business.
Working hours: 8:00am to 17:00pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: German and English

German Speaking Centre Account Manager

Title: German Speaking Centre Account Manager
Salary: Competitive
Location: Berkshire - South East, United Kingdom
Languages: English, German
Posted: 7th Feb 2012

Description:
Job Description

Role Summary/Purpose of Job

The Centre Account Manager role is vital to ensure effective retention within Tier 3 stratified accounts across the European A-End business. Confident working under pressure, the role requires management of the commercial relationship of approximately 100 customers, cross-selling/upselling, provide service management and basic technical consultancy.

The BCC Centre Account Manager Specialist requires high attention to detail alongside a clear sense of ownership and excellent organisational capabilities. This is a multi-lingual role.

Key Responsibilities and Deliverables

� Improve base retention through proactive account management of a list of named European customers and cross regional account management back up for team colleagues in local language.
� Cross sell and upsell full range of Verizon Business Products and Services�
� Use of Verizon systems and liaison with internal departments to perform change requests on customer networks�
� Attendance to team mailbox to provide service on general enquiries across centrally managed Tier 3 base� Interfacing with the customer and the internal organisation to manage customer relationships effectively, including resolving ad-hoc customer discrepancies, complaints and other issues as they arise including billing & credit & collections queries.�
� Proactive renewal of customers ensuring as far as possible all customers under management are under contract�
� Understanding and use of all key systems including OVI, Contract Viewer, Proposal Manager, E-Cost, ESP, RACER.�
� Provision of first class levels of customer service at all times�
� Meet and exceed against target response times and activity KPIs as directed�
� Assist customers with registering for the Verizon Enterprise Centre portal and provide training as needed�
� Keep up to date on all pricing and product changes�
� Assess current performance against core competencies and take responsibility for managing own personal development plans, including maintaining up-to-date knowledge of all relevant products and services

Desired Skills & Experience

Key Requirements

� Business level in English language as well as business level local language according to the country being hired
� inPrevious experience in sales and/or technical sales and/or customer service in a Business to Business environment
� Degree or equivalent
� Proven ability to understand complex issues, systems and environments
� Desire to learn, develop and grow within the role

Competencies

� Confident and competent with standard PC applications, knowledge Oneview an advantage.
� Strong listening and negotiation skills
� Excellent written & verbal communication and interpersonal skills
� Confident & professional telephone manner
� Excellent organizational, time management & prioritization skills
� Able to perform under pressure to meet deadlines
� Highly motivated with ability to work with minimal guidance & using own initiative

The above job description is a guide to the work you may be required to undertake but does not form part of the contract of employment and may change from time to time to reflect changing circumstances.

Telesales Key Account Manager - BankersAccuity - London

Title: Telesales Key Account Manager - BankersAccuity - London
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: French
Posted: 6th Feb 2012

Description:
TELESALES KEY ACCOUNT MANAGER - BankersAccuity
Based in London
Requires fluency in business French

The Role

Reporting to the Sales Manager and working as part of our award winning sales team, as Telesales Key Account Manager you will be responsible for acquiring new business from prospects and existing accounts through sales of BankersAccuity solutions within a designated territory across EMEA. You will plan, organise and execute sales campaigns to maximise revenue generation and attend exhibitions and conferences as required.

In addition, you will deputise for the Sales Manager in their absence and act as the senior point of contact for the team.

The role is based at our London office and is predominantly telephone-based sales, although will occasionally also require international customer visits. This is a great opportunity for someone with an excellent track record in sales to move into a people management role.

Experience

Essential

- Proven track record of telesales in a B2B environment, preferably international
- Proven track record of generating new business is essential
- Either information sales or software sales experience is required
- Enjoys working in a structured, targeted environment to challenging KPIs
- Great negotiation and communication skills
- Highly self-motivated, organised and be able to manage own time
- Flexible and adaptable to meet the needs of the changing market, our customers and the business
- Fluency in business French is required

Desired

- Experience of selling to banks and financial institutions would be an advantage
- Previous experience of deputising for manager would be an advantage
- Previous experience of conducting training and mentoring of team members would be an advantage
- Proven experience of managing large multi-national accounts is desirable
- Good levels of IT literacy are expected
- Previous knowledge of Salesforce.com would be a plus

RBI general benefits package

- Group pension scheme
- 29 days holiday
- Paid charity days â€“ 2 days per year
- Share-save scheme

The Company

Reed Business Information provides data services, information and marketing solutions to business professionals in the UK, the US, Continental Europe, Asia and Australia. It produces industry critical data services and lead generation tools, and over 100 online community and job sites. It publishes over 100 business magazines with market leading positions in many sectors. Reed Business Information Ltd is part of Reed Elsevier Group plc, a world leading provider of professional information solutions in the Science, Medical, Legal and Risk and Business sectors.

Owned by RBI, BankersAccuity sets the global standard for payment efficiency and compliance solutions. It includes Bankers Almanac and Accuity, premier data services that have been providing solutions to banks and businesses worldwide for over 140 years.

French Speaking Personal Shopping Fashion Advisor

Title: French Speaking Personal Shopping Fashion Advisor
Salary: Negotiable
Location: Central London - London, United Kingdom
Languages: French
Posted: 6th Feb 2012

Description:
The Personal Shopping Advisor role is to engage customers and inspire loyalty and drive
sales through providing outstanding levels of personal service and expert fashion and style advice.

Responsibilities:

�Turn all incoming sales and styling inquiries into tangible sales, maximizing each opportunity by understanding the customer�s style, designer preferences and lifestyle needs to make relevant suggestions
�Deliver a level of one on one service that is outstanding at all times. Follow up with each customer on you are in contact with for feedback on your suggestions, or on items
purchased through you
�Develop relationships with top spending customers to migrate them to the Personal Shoppers
�Build one to one relationships with customers in order to build your own customer base
�Use existing customer order history and wish lists to identify proactive sales opportunities and understand an individual�s shopping profile
�Conduct seasonal invitation only online styling appointments with high value customer
segments and convert recommendations into sales
�Proactively outreach to potential high and top spending customer segments identified by marketing each week
�Proactively suggest alternatives to sold out items at all times
�Support the business to sell depth buys and slower moving designers / categories through raising awareness to customers
�Assist with and participate in customer events as required
�Follow up with all new customer leads acquired through events and promotions to build
relationships and ultimately generate sales
�Be the point of contact for press and corporate contacts
�Support the Personal Shoppers with their customers enquiries and activities as required:
o set up preview files of upcoming products on a weekly basis
o support with resolving wider Customer Care related issues (Returns, Exchanges etc) and vice versa
o provide weekend and evening cover for Personal Shopping clients

� Provide weekly feedback on customer trends and product demands
� Identify re-order opportunities and trend demands, and notify manager
� Report on product issues to both Personal Shopping and Customer Care teams, providing valuable customer feedback to the Fit coordinators

Essential Skills & Requirements:

�Experience as a sales assistant within luxury women�s wear.
�Proven track-record of attaining sales targets and building relationships with customers.
�Excellent communication skills are essential to this role, specifically in regard to building relationships with customers.
�Must have high standard of written skills � articulate, with good spelling and grammar.
�Fluent in French
�Numerate with strong computer literacy, particularly in Excel and Outlook.
�Illustrate extensive knowledge of the current trends and fashions within women�s wear
plus an understanding of luxury consumer shopping habits.
�Demonstrate a pro-active approach to sales and show use of initiative/ideas to constantly improve the customer experience.
�Ability to work hard and play hard, and be very flexible as part of a growing team.
�Excellent eye for detail and organisational skills.
�Proven ability to work to stringent deadlines.
�Must have the confidence to contribute ideas to the working processes at Net-a-Porter.
com � even those outside your day-to-day remit

Location: London W12

Hours: 37� / week

Client Services Manager (English & French)

Title: Client Services Manager (English & French)
Salary: Competitive package (base + bonus + benefits)
Location: The Netherlands
Languages: English, French
Posted: 6th Feb 2012

Description:
It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.

Position in the Customer Success team

The Client Services Manager will be the primary contact for a territory of accounts to drive the deployment, adoption and retention of their WebEx service. They will project manage the WebEx implementation and deployment through its various phases: Planning, Awareness, Knowledge, and Adoption.

The Client Services Manager will also work very closely with various interdepartmental teams to define additional ways to grow usage and expand the revenue within your module of clients. They will work on complex customer projects where independent analysis of data and issues is required to achieve the expected results; the key objectives are to ensure overall customer satisfaction and retention, while increasing the usage and revenue within a defined large account customer account module.

Overall Responsibilities:
� Manage the deployment of the company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products
� Plan, direct and schedule activities on behalf of the client. Monitor the project from initiation through delivery
� Organize the interdepartmental activities ensuring completion of the implementation on / or above schedule and maintain on-going growth and customer base development opportunities
� Meet and / or exceed quarterly objectives: Retain existing customers within a defined account base while increasing usage levels in account base. This is achieved through continued education, entrenchment and penetration of various contact levels of a customer organization
� Orchestrate the various phases of the WebEx deployment and implementation within a designated territory of accounts through effective Project Management
� Organize interdepartmental activities ensuring completion of deployments on or above schedule, and with maximum value to WebEx and its clients
� Successfully maintain extensive interaction with various members of cross-functional teams to ensure focus and delivery of services and solutions
� Maintain consistent and effective pro-active communication with the assigned account base
� Ensure prompt customer issue resolution with the appropriate WebEx organizations, striving for maximum customer satisfaction
� Exhibit leadership by providing suggestions for improving processes and the approach in managing customers

Desired Qualifications & Experience:
� 4-year college degree
� 4 years experience in a customer facing position. Proven ability to deliver a high degree of customer satisfaction through the effective implementation of services, as well as successful in scoping additional services opportunities through effective base penetration and client growth
� Proven project management skills
� Prioritizing and driving multiple, complex objectives on both a single client and strategic client base as a whole
� Effectively manage both change and communications management during the lifecycle of a client relationship from implementation to ongoing delivery
� Proven ability to effectively present and communicate to all levels of an organization, especially senior management levels
� Exceptional organizational, written and verbal communication skills
� Understanding of the web and security on the web (firewalls, proxy settings, network connections, etc)
� Technical Aptitude: Ability to understand and translate technical requirements from customer and internal technical teams
� Ability to work in a team environment, and assist other team members to achieve team- oriented objectives
� Supervision - Must possess the ability to manage day-to-day work with minimal supervision
� Well organized and articulate; must be able to execute effectively after receiving general instructions for new assignments
� Ability to achieve objectives in a dynamic and interrupt-driven environment
� Native French speaker with excellent level of English.

THE POSITION IS BASED IN THE NETHERLANDS

Japanese Speaking Personal Shopping Fashion Advisor

Title: Japanese Speaking Personal Shopping Fashion Advisor
Salary: Dependant on Experience
Location: Central London - London, United Kingdom
Languages: Japanese
Posted: 6th Feb 2012

Description:
The Personal Shopping Advisor role is to engage customers and inspire loyalty and drive
sales through providing outstanding levels of personal service and expert fashion and style advice.

Responsibilities:

�Turn all incoming sales and styling inquiries into tangible sales, maximizing each opportunity by understanding the customer�s style, designer preferences and lifestyle needs to make relevant suggestions
�Deliver a level of one on one service that is outstanding at all times. Follow up with each customer on you are in contact with for feedback on your suggestions, or on items
purchased through you
�Develop relationships with top spending customers to migrate them to the Personal Shoppers
�Build one to one relationships with customers in order to build your own customer base
�Use existing customer order history and wish lists to identify proactive sales opportunities and understand an individual�s shopping profile
�Conduct seasonal invitation only online styling appointments with high value customer
segments and convert recommendations into sales
�Proactively outreach to potential high and top spending customer segments identified by marketing each week
�Proactively suggest alternatives to sold out items at all times
�Support the business to sell depth buys and slower moving designers / categories through raising awareness to customers
�Assist with and participate in customer events as required
�Follow up with all new customer leads acquired through events and promotions to build
relationships and ultimately generate sales
�Be the point of contact for press and corporate contacts
�Support the Personal Shoppers with their customers enquiries and activities as required:
o set up preview files of upcoming products on a weekly basis
o support with resolving wider Customer Care related issues (Returns, Exchanges etc) and vice versa
o provide weekend and evening cover for Personal Shopping clients

�Provide weekly feedback on customer trends and product demands
�Identify re-order opportunities and trend demands, and notify manager
�Report on product issues to both Personal Shopping and Customer Care teams, providing valuable customer feedback to the Fit coordinators

Essential Skills & Requirements:

�Experience as a sales assistant within luxury women�s wear.
�Proven track-record of attaining sales targets and building relationships with customers.
�Excellent communication skills are essential to this role, specifically in regard to building relationships with customers.
�Must have high standard of written skills � articulate, with good spelling and grammar.
�Fluent in Japanese
�Numerate with strong computer literacy, particularly in Excel and Outlook.
�Illustrate extensive knowledge of the current trends and fashions within women�s wear
plus an understanding of luxury consumer shopping habits.
�Demonstrate a pro-active approach to sales and show use of initiative/ideas to constantly improve the customer experience.
�Ability to work hard and play hard, and be very flexible as part of a growing team.
�Excellent eye for detail and organisational skills.
�Proven ability to work to stringent deadlines.
�Must have the confidence to contribute ideas to the working processes at Net-a-Porter.
com � even those outside your day-to-day remit

Location: London W12

Hours: 37� / week

Client Services Manager (English & German)

Title: Client Services Manager (English & German)
Salary: Competitive package (base + bonus + benefits)
Location: The Netherlands
Languages: English, German
Posted: 6th Feb 2012

Description:
It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.

Position in the Customer Success team

The Client Services Manager will be the primary contact for a territory of accounts to drive the deployment, adoption and retention of their WebEx service. They will project manage the WebEx implementation and deployment through its various phases: Planning, Awareness, Knowledge, and Adoption.

The Client Services Manager will also work very closely with various interdepartmental teams to define additional ways to grow usage and expand the revenue within your module of clients. They will work on complex customer projects where independent analysis of data and issues is required to achieve the expected results; the key objectives are to ensure overall customer satisfaction and retention, while increasing the usage and revenue within a defined large account customer account module.

Overall Responsibilities:
� Manage the deployment of the company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products
� Plan, direct and schedule activities on behalf of the client. Monitor the project from initiation through delivery
� Organize the interdepartmental activities ensuring completion of the implementation on / or above schedule and maintain on-going growth and customer base development opportunities
� Meet and / or exceed quarterly objectives: Retain existing customers within a defined account base while increasing usage levels in account base. This is achieved through continued education, entrenchment and penetration of various contact levels of a customer organization
� Orchestrate the various phases of the WebEx deployment and implementation within a designated territory of accounts through effective Project Management
� Organize interdepartmental activities ensuring completion of deployments on or above schedule, and with maximum value to WebEx and its clients
� Successfully maintain extensive interaction with various members of cross-functional teams to ensure focus and delivery of services and solutions
� Maintain consistent and effective pro-active communication with the assigned account base
� Ensure prompt customer issue resolution with the appropriate WebEx organizations, striving for maximum customer satisfaction
� Exhibit leadership by providing suggestions for improving processes and the approach in managing customers

Desired Qualifications & Experience:
� 4-year college degree
� 4 years experience in a customer facing position. Proven ability to deliver a high degree of customer satisfaction through the effective implementation of services, as well as successful in scoping additional services opportunities through effective base penetration and client growth
� Proven project management skills
� Prioritizing and driving multiple, complex objectives on both a single client and strategic client base as a whole
� Effectively manage both change and communications management during the lifecycle of a client relationship from implementation to ongoing delivery
� Proven ability to effectively present and communicate to all levels of an organization, especially senior management levels
� Exceptional organizational, written and verbal communication skills
� Understanding of the web and security on the web (firewalls, proxy settings, network connections, etc)
� Technical Aptitude: Ability to understand and translate technical requirements from customer and internal technical teams
� Ability to work in a team environment, and assist other team members to achieve team- oriented objectives
� Supervision - Must possess the ability to manage day-to-day work with minimal supervision
� Well organized and articulate; must be able to execute effectively after receiving general instructions for new assignments
� Ability to achieve objectives in a dynamic and interrupt-driven environment
� Native German and excellent level of English. Additional European languages, such as Spanish, are a plus.

THE POSITION IS BASED IN THE NETHERLANDS

Arabic Speaking Sales Executive

Title: Arabic Speaking Sales Executive
Salary: �15,000-�20,000 (Depending on experience) + OTE
Location: Norfolk - East Anglia, United Kingdom
Languages: Arabic, English
Posted: 6th Feb 2012

Description:
� Salary - �15,000-�20,000 (Depending on experience)
� Bonus: Uncapped!� OTE:�35,000 - �40,000 realistic first year earnings
� Contract type � Permanent
� 20 days holiday + Bank holidays
� Full training provided

The Company:

CBS Media is a publisher of very well received 'subscribed for' global business publications including our flagship magazine 'Euroasia Industry'. Expanding from just five employees, CBS media now employs over 75 people between both of its offices.

Continuing our extensive 2012 expansion plans, we are currently seeking 10 sales staff to join our team immediately.

Job Spec:

Successful candidates will join our sales team and assist in the development of new business with potential overseas clients. The role is purely telephone based and no experience is required as full training is provided.

Requirements:

� Hunger to earn good money
� Great people skills
� The ability to think on your feet
� Excellent telephone manner
� Knowledge of Arabic

If you love working in a exciting, vibrant and fast paced sales environment and have the ethos of 'you get out what you put in' please send your CV by clicking "Apply" today

Italian Speaking Sales Executive

Title: Italian Speaking Sales Executive
Salary: �15,000-�20,000 (Depending on experience) + OTE
Location: Norfolk - East Anglia, United Kingdom
Languages: English, Italian
Posted: 6th Feb 2012

Description:
� Salary - �15,000-�20,000 (Depending on experience)
� Bonus: Uncapped!� OTE:�35,000 - �40,000 realistic first year earnings
� Contract type � Permanent
� 20 days holiday + Bank holidays
� Full training provided

The Company:

CBS Media is a publisher of very well received 'subscribed for' global business publications including our flagship magazine 'Euroasia Industry'. Expanding from just five employees, CBS media now employs over 75 people between both of its offices.

Continuing our extensive 2012 expansion plans, we are currently seeking 10 sales staff to join our team immediately.

Job Spec:

Successful candidates will join our sales team and assist in the development of new business with potential overseas clients. The role is purely telephone based and no experience is required as full training is provided.

Requirements:

� Hunger to earn good money
� Great people skills
� The ability to think on your feet
� Excellent telephone manner
� Knowledge of Italian

If you love working in a exciting, vibrant and fast paced sales environment and have the ethos of 'you get out what you put in' please send your CV by clicking "Apply" today

Marketing Representative (Plastics)

Title: Marketing Representative (Plastics)
Salary: Good working conditions
Location: Zuid-Holland, The Netherlands
Languages: English, French, Italian
Posted: 6th Feb 2012

Description:
Marketing Representative (Plastics)

America Chung Nam B.V. (ACN Europe) is the European headquarters of America Chung Nam, the worlds leading exporter in the recovered paper and scrap plastic industry. Operations in Rotterdam started in 2000 and we are currently active in over 20 European countries. Our mission is to provide unmatched reliability and financial stability to our customers, suppliers and business partners, while providing a rewarding, challenging and respectful workplace for our employees. We are committed to building long-term relationships based on the highest standards of ethics, dedication to quality and excellent customer service through our innovative systems and processes with a strong commitment to sustaining the environment.

Role purpose
The Markting Representative is responsible for the ongoing procurement of high quality raw materials (plastics) to be exported to our clients in the Far East. To this extent, he/she maintains and grows the commercial relationship with existing suppliers and develops new procurement opportunities in the European market. Being able to work independently and sharing market knowledge is essential for the role of the marketing representative. The marketing representative will be part of the marketing team and reports directly to the marketing manager.

Key Responsibilities
� Frequently communicating and travelling to meet with existing suppliers;
� Negotiating terms and conditions of supplier agreements;
� Maintaining quality specifications and resolving quality issues as they arise;
� Gathering market information for further analysis;
� Researching new market opportunities in close cooperation with the logistics team;
� Presenting the company to potential suppliers;
� Frequently communicating with the back office and the logistics team while striving for operational excellence.

Typical profile / Qualifications / Essential areas of competence
� HBO (Higher Vocational Education) in e.g. marketing or economics;
� Professional appearance;
� A minimum of 3-5 years experience in a procurement type of role;
� Strong negotiation and analytical/problem solving abilities;
� Fluency in Italian and English with extra language French or Spanish;
� Valid passport/ID and driver�s license with safe driving record;
� Superior communication and presentation skills;
� Excellent computer skills (Word, Excel);
� Self-motivation, entrepreneurial mentality combined with strong time- management skills.

If you are interested in this challenging role in a pleasant, open and ambitious international environment, please send your application and CV to America Chung Nam B.V. (ACN Europe), attn. Kim Dekema, Human Resources Manager, through the 'Solliciteren' button below.

Agency calls not appreciated

Keywords:Buyer, Inkoper, Business Development, Supplier agreements, Negotiater, Procurement, Commerical, Market Opportunities, Entrepreneur, International, Asia, Far East, Business, Suppliers, Logistics, HBO, BSc, Bachelor, Italian, English, French, Spanish, Rotterdam, Zuid Holland, Dordrecht, Den Haag, Job, Position.

Mandarin Speaking Sales Executive

Title: Mandarin Speaking Sales Executive
Salary: �15,000-�20,000 (Depending on experience) + OTE
Location: Norfolk - East Anglia, United Kingdom
Languages: English, Mandarin
Posted: 6th Feb 2012

Description:
� Salary - �15,000-�20,000 (Depending on experience)
� Bonus: Uncapped!� OTE:�35,000 - �40,000 realistic first year earnings
� Contract type � Permanent
� 20 days holiday + Bank holidays
� Full training provided

The Company:

CBS Media is a publisher of very well received 'subscribed for' global business publications including our flagship magazine 'Euroasia Industry'. Expanding from just five employees, CBS media now employs over 75 people between both of its offices.

Continuing our extensive 2012 expansion plans, we are currently seeking 10 sales staff to join our team immediately.

Job Spec:

Successful candidates will join our sales team and assist in the development of new business with potential overseas clients. The role is purely telephone based and no experience is required as full training is provided.

Requirements:

� Hunger to earn good money
� Great people skills
� The ability to think on your feet
� Excellent telephone manner
� Knowledge of Mandarin

If you love working in a exciting, vibrant and fast paced sales environment and have the ethos of 'you get out what you put in' please send your CV by clicking "Apply" today

SALES POSITION, FRENCH AND DUTCH

Title: SALES POSITION, FRENCH AND DUTCH
Salary: 1.194 euros gross/month + plus language (103 euros gross/year) + bonus (1,5 euros gross/hour).
Location: Barcelona - Catalu�a, Spain
Languages: Dutch, French
Posted: 6th Feb 2012

Description:
GRUPOMST is made up of ten companies providing inbound and outbound call services. We are located in the centre of Barcelona. We have 450 employees, mostly pan European.

GRUPOMST employees enjoy a number of benefits:

-internal promotion
-awards-monthly gifts for the best call quality
-family friendly time tables
-store employee discount products and services of many of our customers.
- Bonus for referring successful candidates.

Also, the company has pioneered the application of principles as established by the Equality Act.

We are recruiting two NATIVE DUTCH agents for an outbound service.
We also need to add an NATIVE FRENCH agent (only for two/three weeks).

MAIN TASKS:
- Deal with clients and distributors companies.
- Call the Dutch (and French) market to promote products and taking orders.

WE OFFER:
- Good work environment
- Immediate incorporation.
- TEMPORARY CONTRACT:
--> The Dutch agents: one is for one month and the other one for a a month and a half.
--> The French agent is for two or three weeks.
- Full time position:
From Monday to Thursday is from 8.30a.m. to 5p.m. (30 minuts for lunch). and Friday is from 8.30a.m. fom 3.30p.m.
- Working area: Barcelona.
- Salary: 1.194 euros gross/month + plus language (103 euros gross/year) + bonus (1,5 euros gross/hour).

International Media Sales Executive

Title: International Media Sales Executive
Salary: Excellent
Location: Durham - North East, United Kingdom
Languages: English, French, German
Posted: 6th Feb 2012

Description:
Who are we?: European Times is an in-depth promotional magazine produced by Europeans for Europeans. We are active in different countries and regions worldwide, building the bridge between Europe and the rest of the world. European Times reaches close to half a million decision-makers and opinion leaders of top enterprises in Europe as well as the European Union Parliament members. Simply said, European Times is the bridge between European entrepreneurs and political personalities and the rest of the business world. We aim to provide up-to-date information on business opportunities and the latest happenings across the globe. European Times has a wide distribution network, targeted specifically at business readers who have their fingers at the pulse of the industry. We offer key decision makers and captains of industry the opportunity to promote their goals and businesses to the high-level European readers. Our publication believes in the value of understanding our readers and helping them to connect with their clients and partners in Europe.

Position: We are a looking for ambitious, enthusiastic and motivated commercially driven individuals who want to advance their careers on the international front. The position is ideal for someone who wants to combine media sales, marketing and international travel into his/her career aspirations.

Our staff travel to different regions to meet movers and shakers and include their views faithfully in our reports. Projects are country specific and are usually 3 to 5 months in duration. The staff members are based in the country conducting interviews and commercial meetings and securing sponsorship for our reports. You are responsible for networking with high level government and business individuals to convince them of the opportunities our publication can offer. You are responsible for researching and identifying, selling and negotiating with potential clients.

If you are looking for a career that combines meaning (you help countries communicate with the rest of the world), challenge (you meet and sell to captains of industries and top government officials) and excellent money potential (you are rewarded on how well you perform), this is the job for you. Work in a professional and go-getter environment where the desire to succeed drives all of us in the company. We believe in nurturing our staff through continuous training and coaching. In other words, if you are willing to put in the hard work, you will grow both professionally and personally.

Qualifications:
You are experienced with marketing, networking and sales.
You speak English fluently and either French, Spanish or German.
You are a college graduate with a focus on business or international relations.
You are hard working, honest and driven.
You are not attached to home.
Remuneration: You will receive an attractive remuneration package that include a base salary, commission on sales, bonuses, and all work related costs paid by the company
A professional and challenging career path in an international environment
Personal development and sales education with ongoing training and coaching.

The European Times is committed to the equality of opportunity and the development of the full potential of all employees. We welcome serious and dedicated candidates to apply.

Only those candidates under consideration for positions will be contacted.

Language Recruitment Fair - Barcelona

Title: Language Recruitment Fair - Barcelona
Salary: Competitive
Location: Barcelona - Catalu�a, Spain
Languages: Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Russian, Swedish, Icelandic, Flemish, Bulgarian, Czech, Hungarian, Polish, Romanian, Swiss German
Posted: 1st Feb 2012

Description:
Language Recruitment Fair, Barcelona, 11th February � Free tickets now available!

Make a date in your diary to visit the first Bilingual People Language Recruitment Fair in 2012, which will be in Barcelona at the Barcelo Sants Hotel on the 11th February!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After a huge demand from multinational companies and our candidates, Bilingual People will be holding its first event in Barcelona this year. There is a huge demand for multilingual professionals in Spain and this event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in Spain and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

BeesWax
Roche Diagnostics
SellbyTel
Talent Search People
Top Language Jobs
and more��!

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Spain, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.es/candidate/register/

We look forward to seeing you there!

Bilingual People