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Bilingual People Recruitment Fair - Berlin

2010-09-05 00:00:00

Title: Bilingual People Recruitment Fair - Berlin
Salary: Competitive
Location: Berlin, Germany
Languages: English, Cantonese, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Icelandic, Flemish, Bulgarian, Hungarian, Romanian, Turkish, Swiss German
Posted: 5th Sep 2010

Description:
Bilingual People Fair � Berlin

Language Recruitment Fair, Berlin Marriott Hotel, Inge-Beisheim-Platz 1, Berlin, 10785 Germany

Looking for a job using your language skills?

Then come and join us at the Bilingual People Fair in Berlin, which will be our 4th language recruitment exhibition out of the 6 events we have in Europe this year!

If you are a bilingual or multi-lingual speaker and you are interested in finding a great job that meets your skills or need expatriate services or advice, this is a "must see" event!

Companies from across Europe will be exhibiting!

Why you should not miss the Bilingual People Fair......

� No waiting on feedback
� No CV short listing
� No delays

This is your golden opportunity to meet the biggest Companies in Berlin, Germany and across Europe in a direct and face to face environment. They are only there to hear from you! These fairs are valuable for them to attract the best candidates and recruit the top talent in the marketplace so make sure you do not miss the chance.

We have a fantastic track record with our clients of providing them with exactly the sort of audience they are looking for. Whether you are an Expat looking for a particular service or a jobseeker looking to use your languages in a new position then this is the one time this year that we will be organising a Fair in Berlin, so make sure you don't miss it.

The Bilingual People Fair will target candidates seeking multi-lingual positions in sectors such as Customer Service, Shared Service & Finance, IT, Sales, Marketing and Translation, as well as many more, attracting leading international companies.

Location and opening times
Berlin Marriott Hotel, Inge-Beisheim-Platz 1, Berlin, 10785 Germany
Sat. 11th September 2010 from 10.00 to 17.00

Claim your ticket
If you would like to register for this event please go to:
http://www.bilingualpeople.de/get_ticket

We look forward to meeting you there!

Please feel free to pass the event details to friends who may be interested.

Exhibition Sales Executive

2010-09-04 00:00:00

Title: Exhibition Sales Executive
Salary: Up to 25k basic + 50k OTE
Location: North London - London, United Kingdom
Languages: English
Posted: 4th Sep 2010

Description:
Exhibition Sales Executive
Location: Southgate, North London
Salary � Up to 25k basic + 50k OTE

Bilingual People is Europe�s leading Exhibition Organiser for language speaking jobseekers and Expats, we operate 6 fairs internationally and have a position available for a Business Development Executive within our highly successful and expanding international sales team based in Southgate, North London.

Generating new business and contracts in an exciting growth period at the company, you will join a lively, successful and creative sales team. Your role will consist primarily of developing sales leads, booking appointments with prospective clients, account management of existing customers and negotiating optimal exhibition packages across our portfolio of Language recruitment and Expat-service advertising Exhibitions and websites. This role is more then just a sales role and there are great personal progression opportunities.

You will be a motivated self starter and possess a keen willingness to enter into a sales career. Experience in Exhibition Sales is a must. We are looking for people who are success driven, love talking and convincing people, and are committed to achieving their goals. The ability to work well within a team and individually is essential.

To be considered for this position you must speak fluent English and be an enthusiastic individual with a passion to succeed and make lots of commission. Hitting your target is one thing, but we want people that are going to be pushing to make as much money as possible. Fluency in another European language from German, Dutch or Czech would be an advantage but not essential.

If you are an ambitious individual who wants to be rewarded for your success within a fast developing, lively and extremely progressive organisation, please apply using the link below with a cover letter stating why you want to be considered for this position.

Online Recruitment Advertising Sales Executive

2010-09-04 00:00:00

Title: Online Recruitment Advertising Sales Executive
Salary: Up to �35k basic with 70k OTE + Bonuses
Location: North London - London, United Kingdom
Languages: English
Posted: 4th Sep 2010

Description:
Online Recruitment Advertising Sales Executive

Southgate, North London
Salary � Up to �35K basic with uncapped 70k+ OTE + Benefits + Bonuses

Top Language Jobs is Europe�s No:1 Specialist Language Job Portal, we operate 23 International websites and have positions available for Online Recruitment Advertising Sales Executives within our highly successful and expanding international sales team based in Southgate, North London.

Working using a mixture of face to face and telephone contact, you will join a lively, successful and creative sales team. Your role will consist primarily of developing warm sales leads, booking appointments with prospective clients, account management of existing customers and negotiating optimal advertising packages across our online portfolio of recruitment advertising portals. This role is more then just a sales role and there are great personal progression opportunities.

You will be a motivated self starter and possess a proven track record in advertising sales preferably within recruitment advertising. We are looking for people who are success driven, love talking and convincing people, and are committed to achieving their goals. The ability to work well within a team and individually is essential. The role is very much a consultative one and the ability to build relationships with senior decision makers across Europe is essential.

If you are an ambitious individual who wants to be rewarded for your success within a fast developing, lively and extremely progressive organisation, please email your CV to recruitment@toplanguagejobs.co.uk or alternatively call 0208 920 7933 for further details.

French Business Development Representative

2010-09-10 00:00:00

Title: French Business Development Representative
Salary: Excellent Base Salary + Benefits + Bonus
Location: Dublin - Ireland
Languages: English, French
Posted: 10th Sep 2010

Description:
Business Runs on IT. IT Runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That�s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2010, BMC revenue was approximately $1.91 billion Inc., (NYSE: BMC) is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management.

With the acquisition of Blade Logic, BMC has increased its market share, added superior technology in the service automation and data center management area to the very successful product portfolio we have at the moment, which are all building blocks in our industry leading Business Service Management (BSM) vision

Why work at BMC?

Working for BMC gives you the opportunity to develop an exciting career, and enjoy all the advantages of a global, cutting edge software company

Our sales team is result driven with a consultative approach to our customers business needs and a superior understanding of their needs

We are young, we are technologically advanced, and we are a choice organization to work for with over two decades of industry experience behind us

BMC Software are currently looking to recruit a French Business Development Representative

Primary Focus
� You responsible for the generation and assigning of high quality opportunities to the Field Organisation

Responsibilities
� Create qualified opportunities by outbound calling potential customers, and converting incoming customer enquires
� Collaborate with Field Sales Team on plan for pipeline generation within in a specific territory
� Execute and follow up on Marketing Campaigns within your region and offer feedback on same
� Continuously build network within new, existing & related organisations in order to identity new opportunities
� Solid Opportunity qualification, extensive understanding of requirements and confident handling of objections
� Attend, absorb and utilise organised quarterly Sales and Technical training.
� Over achievement of Pipeline, New Logo and revenue Targets. (Quarter and Annual)

Qualifications & Characteristics
� You must have English and fluency in French
� Proven sales experience necessary
� Business degree or equivalent + one years outbound sales experience (desirable)
� Team orientated with a self driven ego
� Highly competitive
� Multi tasking ability with attention to detail
� Demonstrative communication and interpersonal skills
� Ambition for promotion to a Field Sales role
� Dynamic team player
� Proactive, organised and responsible
� Willingness to travel 2-3 days per quarter
� Ready to succeed
Career Progression
� Sales Specialist
� Management
� Field Sales Role

If you are interested in this role, please send your CV. We will endeavor to get back to all applications but due to the volume of CV�s this is not always possible.

We do not require the assistance of agencies at this time.

German Speaking SMB Enterprise Consultant

2010-09-10 00:00:00

Title: German Speaking SMB Enterprise Consultant
Salary: Excellent
Location: Bratislava - Bratislava, Slovakia
Languages: English, German
Posted: 10th Sep 2010

Description:
Kurze Beschreibung der Stelle:

In dieser Position werden Sie unseren SMB Kunden helfen die beste IT Infrastruktur f�r sie zu bilden. Sie m�ssen unseren kleinen und mittelst�ndischen Unternehmen gut zuh�ren k�nnen, ihre spezifischen Anforderungen verstehen und zusammen mit unseren Verkaufsteams die beste Kombination von Produkten und Dienstleistungen f�r sie finden, so dass die Kunden Dell ausw�hlen.

Wieso sollten Sie sich bewerben?

Wollen Sie ein Mitglied eines Teams werden, das immer gewinnen will?
Wollen Sie einen Job haben, der Ihnen die Freiheit gibt neue Initiativen zu entwickeln?
Falls ja, sollten Sie die Gelegenheit nutzen und sich f�r die Stelle bei Dell�s strategischem und profitablem Business bewerben.

Die Aufgaben, die Sie jeden Tag beweltigen werden, bieten Ihnen immer neue Herausforderungen an. Sie bekommen viele neue Trainings, erweitern Ihre Kenntnisse in Dell�s Enterprise Portfolio, verbessern Ihre kaufm�nnischen Fertigkeiten und verbessern auch Ihre F�higkeit andere Menschen voranzutreiben, sie motivieren und ihnen die besten Praktiken beizubringen.

Was k�nnen Sie lernen?

In dieser Position werden Sie:

- ein Experte in Dell's Weltklass Enterprise L�sungen Portfolio werden!
- Ihre kaufm�nnischen F�higkeiten ausbauen!
- lernen andere zu f�hren, indem Sie Verkaufsteams coachen und Aktionpl�ne erstellen um unser Enterprise Business weiter aufzubauen

Client Commercial Executive

2010-09-10 00:00:00

Title: Client Commercial Executive
Salary: Excellent
Location: Central London - London, United Kingdom
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Czech, Hungarian
Posted: 10th Sep 2010

Description:
Purpose:

To reduce Annual Recurring Revenue (ARR) losses to below target for the Client Retention Team.

To own and develop an allocated market segment Client Retention plan for EMEA covering all markets and horizontal segments � with specific reference to improving direct and indirect client support to retain clients.

Provide commercial management for the same allocated market segment to retain MessageLabs� clients and partners.

To increase revenue under contract as outlined in EMEA Churn Budgets.

Principal Accountabilities:

� To work with and develop a strategy with your allocated account managers to ensure their clients and partners remain with SHS.
� To ensure any client expressing a request to cancel or indeed has cancelled is contacted and re-sold to with the aim of retaining the business.
� Identifying, researching and targeting prospective client renewals business using all available means.
� Create accurate base line reports outlining which clients are within contract and when contracts end.
� Create and maintain a sales pipeline of renewals opportunities within the designated market segment(s).
� Development & Maintenance of a business plan for the designated market segment(s).
� Ensure there is a clear business strategy to save any client on the risk register.
� Work with the Marketing, Operations, Sales Operations and Client Services Departments to develop client retention plan and execute on agreed ongoing business opportunities.
� Develop a comprehensive understanding of business trends needs requirements of the relevant vertical market and provide regular feedback to the company, especially in terms of new product requirements.
� Work with Sales and marketing to maximise vertical expertise & knowledge sharing between the teams
� Liaise with other internal departments as required (e.g. Client Services, Operations, Legal and Marketing) to ensure smooth running of all interactions that prospects have with MessageLabs
� Provide accurate forecasts and reports on activity and sales performance as and when required by management
� Ensure all monthly KPI targets are met
� Maintain accurate and up to date customer information within business systems (Siebel)
� Ensure full compliance with all internal processes including sales order quoting systems (SOP)

Key Performance Indicators (KPIs) will be based on:

� Meet revenue targets in line with the Client Retention Strategy
� Provide accurate activity and revenue reports
� Increase contracted revenues.

These KPIs, as well as other traits, skills and knowledge requirements will be measured and monitored through the Exceed performance framework

Profile of Job Holder

Essential:
� Proven track record of achievement of targets preferably in sales.
� Experience of working with a CRM system
� Solid understanding of the IT industry and it�s business applications
� Experience of working with complex sales in a consultative manner
� Ability to effectively communicate at all levels, in written, verbal and presentation form
� Strong negotiation skills
� Ability to develop and manage consistent processes
� Driving licence
� Can do, flexible and mature attitude to the role with plenty of common sense and an outgoing personality
� Strong team player
� Is able to speak fluent English (other European languages useful)
� Use of MS Office applications, PowerPoint and email

Sales Lead Generation Specialist

2010-09-10 00:00:00

Title: Sales Lead Generation Specialist
Salary: Excellent
Location: Russia
Languages: English, Russian
Posted: 10th Sep 2010

Description:
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, California, Symantec has operations in more than 40 countries.

The EMEA Inside Sales Organisation is a key component to Symantec�s overall EMEA sales strategy. The Inside Sales Organisation acts as a competitive sales weapon for Symantec, focused on revenue creation, partner and customer loyalty, and business enablement. The Inside Sales Organisation drives incremental revenue and is relevant, strategic and value-add to Symantec�s mission and goals. We seek to create and foster an environment where passionate and energetic people can be challenged, develop and succeed.

As part of the Inside Sales Organisation, the EMEA Lead Management Team is a vital resource to ensure that the thousands of inbound sales leads received each month across EMEA, from the Symantec website, web casts, events and other sources are fully qualified and managed into and through the sales force.

We are looking for bright, tenacious individuals with excellent communication and interpersonal skills who can consistently deliver a professional and mature approach to our customers and prospective customers.

Responsibilities will include:

� Warm and cold calling
� Proactive interaction with customers and prospects
� Qualifying their interest in our products and solutions
� Lead processing to Sales Reps
� Knowledge transfer
� Tracking of lead progress
� Follow up with sales people to ensure closed loop process
� Achieve lead management targets

Qualifications:

If you are you looking for an exciting career in IT sales and want to work in a dynamic and challenging environment that empowers people to make the most of their strengths and abilities, then we would like to hear from you.

� You will possess an excellent telephone manner
� You will have a good understanding of and an interest in IT tools and technologies
� You will be fluent in written and verbal English AND one Russian

German Business Development Representative

2010-09-10 00:00:00

Title: German Business Development Representative
Salary: Excellent Base Salary + Benefits + Bonus
Location: Dublin - Ireland
Languages: English, German
Posted: 10th Sep 2010

Description:
Business Runs on IT. IT Runs on BMC Software.

Business thrives when IT runs smarter, faster and stronger. That�s why the most demanding IT organizations in the world rely on BMC Software across both distributed and mainframe environments. Recognized as the leader in Business Service Management, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended March 31, 2010, BMC revenue was approximately $1.91 billion Inc., (NYSE: BMC) is a leading global provider of enterprise management solutions that empower companies to automate their IT and align it to the needs of the business. Delivering Business Service Management, BMC solutions span enterprise systems, applications, databases and service management.

With the acquisition of Blade Logic, BMC has increased its market share, added superior technology in the service automation and data center management area to the very successful product portfolio we have at the moment, which are all building blocks in our industry leading Business Service Management (BSM) vision

Why work at BMC?

Working for BMC gives you the opportunity to develop an exciting career, and enjoy all the advantages of a global, cutting edge software company

Our sales team is result driven with a consultative approach to our customers business needs and a superior understanding of their needs

We are young, we are technologically advanced, and we are a choice organization to work for with over two decades of industry experience behind us

BMC Software are currently looking to recruit an ISD Business Development Representative (BDR)

Primary Focus
� A BDR at BMC Software is responsible for the generation and assigning of high quality opportunities to the Field Organisation.
Responsibilities
� Create qualified opportunities by outbound calling potential customers, and converting incoming customer enquires.
� Collaborate with Field Sales Team on plan for pipeline generation within in a specific territory
� Execute and follow up on Marketing Campaigns within your region and offer feedback on same
� Continuously build network within new, existing & related organisations in order to identity new opportunities
� Solid Opportunity qualification, extensive understanding of requirements and confident handling of objections.
� Attend, absorb and utilise organised quarterly Sales and Technical training.
� Over achievement of Pipeline, New Logo and revenue Targets. (Quarter and Annual)

Qualifications & Characteristics
� Business degree or equivalent + one year�s outbound sales experience (desirable)
� Fluency in English and German is essential
� Team orientated with a self driven ego
� Highly competitive
� Multi tasking ability with attention to detail
� Demonstrative communication and interpersonal skills
� Ambition for promotion to a Field Sales role
� Dynamic team player
� Proactive, organized and responsible
� Willingness to travel 2-3 days per quarter
� Ready to succeed

Career Progression
� Sales Specialist
� Management
� Field Sales Role

If you are interested in this role, please send your CV. We will endeavor to get back to all applications but due to the volume of CV�s this is not always possible.

We do not require the assistance of agencies at this time.

German Speaking Key Account Manager

2010-09-10 00:00:00

Title: German Speaking Key Account Manager
Salary: Excellent
Location: Bratislava - Bratislava, Slovakia
Languages: English, German
Posted: 10th Sep 2010

Description:
�bergreifendes Ziel der Stelle:

Account- und Umsatzverantwortung f�r kleine und mittelst�ndische Unternehmen aller Branchen. Betreuung von Bestandskunden und Neukundenakquisition in einem zugewiesenen Kundenstamm. Ziel ist es eine Accountstrategie zu entwickeln, um eine gute Kundenbeziehung zu erreichen und das Dell Portfolio optimal zu platzieren.

Spezielle Aufgaben und Ziele:

� Aktive, selbst�ndige Telefonbetreuung potentieller Firmenkunden, mit dem Ziel der Neukundengewinnung bzw. Bestandskundenbetreuung
� Identifizierung von Entscheidern und Entscheidungswegen
� Aufbau von tragenden Beziehungen zu Entscheidern
� Ermittlung von Kundenbed�rfnissen
� Bedarf beim Kunden erzeugen, insbesondere bez�gl. Dell Solutions
� Projekte identifizieren, begleiten und abschlie�en; gemeinsam mit internem Account Manager Koordination des Projektteams
� Erstellung von Kundenstrategien und Umsetzung kundenbezogener Aktionspl�ne unter Nutzung der zur Verf�gung stehenden Sales Tools
� Ausarbeitung von Projektpl�nen und komplexen Angeboten

Qualifikationen

� Idealerweise abgeschlossenes Hochschulstudium mit erster Erfahrung im (IT-)Vertrieb
� Alternativ abgeschlossene Ausbildung mit mind. 2 Jahren Erfahrungen im (IT-) Vertrieb
� Technisches Verst�ndnis - idealerweise Hardwarekenntnisse im IT-Umfeld
� Gutes Verst�ndnis kaufm�nnischer und wirtschaftlicher Zusammenh�nge
� Soziale und kommunikative Kompetenz, insbesondere Teamf�higkeit
� Gute Englischkenntnisse in Wort und Schrift
� Selbst�ndige, strukturierte Arbeitsweise, gute Auffassungsgabe und Engagement

Verkaufsberater / in f�r Privatkunden

2010-09-10 00:00:00

Title: Verkaufsberater / in f�r Privatkunden
Salary: Excellent
Location: Bratislava - Bratislava, Slovakia
Languages: English, German
Posted: 10th Sep 2010

Description:
Was w�re dein Ziel?

- Erreichen von einem optimalen Umsatz
- Aufbau der Kundenzufriedenheit durch Beratung der Kunden per Telefon (Privatkunden aus Deutschland, �sterreich und der Schweiz)

Welche Aufgaben h�ttest du?

- Verkauf von Hardware und Software Produkten
- Kommunikation mit Privatkunden per Telefon (die Kunden kontaktieren direkt unsere Verkaufsabteilung- es geht nicht um aktives Telemarketing)
- Bearbeitung von Kundenanforderungen per Telefon mit dem Ziel DELL Produkte zu verkaufen
- Begleitung der Kunden �ber das ganze Verhandlungsprozess- vom ersten Kontakt bis zum endg�ltigen Angebot
- H�flichen und kompetenten Umgang mit Kunden

Was erwarten wir von den Kandidaten?

- Deutsch flie�end
- Begeisterung f�r Gesch�ft und Wettbewerbsf�higkeit
- �berzeugendes Auftreten
- Motivation, sich immer zu verbessern
- Interesse f�r Computer Hardware
- Kundenorientiertes Verhalten am Telefon
- Flexibilit�t und Teamgeist

Dutch Speaking Quality Advisor

2010-09-10 00:00:00

Title: Dutch Speaking Quality Advisor
Salary: Excellent
Location: Bratislava - Bratislava, Slovakia
Languages: English, Dutch
Posted: 10th Sep 2010

Description:
Core Responsibilities:

Communications

� Represent Public/Large Enterprise Business Operations on the Business unit site (Netherlands remotely). To include participation in the local Senior Management Team (SMT) and all related forums
� Represent Public/Large Enterprise Sales teams in the CoE (Centre Of Excellence). To include participation in the local Operations meetings and all related forums
� Communicate Public/Large Enterprise Business Operations strategy and performance to Business Unit SMT and Business Operations employees

People & Performance Management

� Establish a virtual Bus Ops team supporting Sales, consisting of Team Leaders/Coaches from the core Business Ops teams: Order Processing (Online & Offline), Customer Care, Cancel & Rebook and End 2 End for Business Unit.
� Work with relevant Bus Ops managers in setting operational targets and achieving goals for the virtual team, including:
� Agreement on operational performance targets, goals and CoE Service levels in-conjunction with CoE Managers & Pan-EMEA Functional Managers.
� Monitor performance against agreed targets and goals through regular operational performance reviews with the Centre of Excellence Management team & Pan-EMEA Functional Managers.
� Responsible for maintaining the virtual team, through future business re-organisations and work transitions. Includes responsibility for maintaining agreed operational performance targets during re-org/transition phase.

Cost of Dissatisfaction

� Responsible for driving & achieving Cost of Dissatisfaction (COD) and Incident rate targets and improvements. To include the following:
� Quality Champion in CoE and Business Unit SMT
� Driving Right First Time culture within the BU Sales teams
� Weekly Quality Deck for site/region
� Coaching & feedback to local Sales teams when required
� Team league table, incidents and COD% analysis by Sales Reps and recommendations
� Utilising local Quality analyst where available, working with ISM where quality analyst is also in CoE
� Roll-out new processes across CoE and BU site as defined by Pan-EMEA Quality Team
Escalation Management
� Establish escalation process (inc. Service level agreements) for each process covered by the virtual team
� Ensure Sales are kept informed of the correct escalation points through changes to the business
� Act as a senior point of contact for Public/Large Enterprise Business Operations issues and escalations which cannot be resolved through the standard escalation process

Quality initiatives/Projects� support:

. Promote quality initiatives/projects within site/region
. Implement/coordinate operationally quality initiatives/projects on site/region
. Follow-up and report project progress to management and stakeholders

Required Experience

� Previous Work Experience in Customer Care or Quality team
� Highly self-motivated and proven ability to reach personal targets
� Proven communication skills
� Previous experience in managing a remote/virtual team
� Very good organizational skills, time-management and goal-orientation
� Proven analytical skills
� Proven ability to problem solving and issue resolution
� Proven ability to deliver work with a high level of accuracy
� Knowledge and understanding of DELL internal processes, products and procedures are advantageous

Contact Centre Supervisor (German and/or French)

2010-09-10 00:00:00

Title: Contact Centre Supervisor (German and/or French)
Salary: �23,000 pa
Location: Central London - London, United Kingdom
Languages: English, French, German
Posted: 10th Sep 2010

Description:
Type: Maternity Cover Role, up to 40 hours

We are an established International Hotel Company based in Farringdon; currently looking for a Contact Centre Supervisor for our European Contact Centre.

You will be working as part of the Leadership team, supervising day to day operations of a computerised reservations centre, including performance evaluations on all Reservations Sales Agents. Assist with clerical and administrative duties related to the Reservation Centre procedural functions and reports.

Requirements:
� Achieve sales and service goals set for the department (as per objectives).
� Insure adherence to procedures, policies and standards in all operational areas.
� Assist team as needed in servicing inbound or outbound telephone calls, handling complaints as necessary.
� Develop team to achieve Contact Centre goals.
� Hire, train and supervise the different London Contact Centre departments. Make recommendations for staffing new hires.
� Provide reservations training and support for EMEA region as required.
� Provide staff performance appraisals in accordance with Choice Hotels Policies.
� Monitor agents� work performance to ensure required customer service levels for guests and hotels; provide appropriate counselling sessions with each sales agent.
� Assist in the development of continual training agenda for team, recommend changes and enhancements to the phone performance evaluation form, sales agent telephone procedures and Internal reservation system.
� Ensure proper staff coverage is maintained on all language lines.
� Handle Human Resources administration for the Contact Centre teams.
� Maintain electronic bulletin board.
� I.T. support for Contact Centre (both telecommunication and computer).
� Serve as local operation/technical contact for Internal Reservation System.
� Assist Manager in maintaining a dialogue with critical service suppliers (B.T., AT&T, Computer system operations, Avaya) that provide efficient / required levels of support.
� Attend weekly Leadership meetings.
� Conduct weekly Team Focus Meetings.
� All other duties as assigned by Manager of Contact Centre Operations.

Skills:
� Excellent English written and verbal communication skills.
� Fluent French and/or German desired.
� Ability to work under pressure and to adapt, implement and support change.
� Ability to comply with management policies and procedures.
� Prior Call Centre experience essential.
� Prior Supervisory experience essential.
� Industry experience desired.
� Good interpersonal skills.
� Must be objective, impartial and patient.
� Respect confidential information.
� Occasional travel as necessary and flexible to work any schedule.

This is not and exhaustive list of all responsibilities, skills, duties and requirements associated with this position. While it is intended to be an accurate reflection of the current job, management reserves the right to revise the job requirements and task to perform based on circumstantial needs.

We are an Equal Opportunity Employer.

Deadline Friday, 10 September 2010

Client Commercial Executive

2010-09-10 00:00:00

Title: Client Commercial Executive
Salary: Excellent
Location: Gloucestershire - South West, United Kingdom
Languages: French, Spanish
Posted: 10th Sep 2010

Description:
Purpose:

To reduce Annual Recurring Revenue (ARR) losses to below target for the Client Retention Team.

To own and develop an allocated market segment Client Retention plan for EMEA covering all markets and horizontal segments � with specific reference to improving direct and indirect client support to retain clients.

Provide commercial management for the same allocated market segment to retain MessageLabs� clients and partners.

To increase revenue under contract as outlined in EMEA Churn Budgets.

Principal Accountabilities:

� To work with and develop a strategy with your allocated account managers to ensure their clients and partners remain with SHS.
� To ensure any client expressing a request to cancel or indeed has cancelled is contacted and re-sold to with the aim of retaining the business.
� Identifying, researching and targeting prospective client renewals business using all available means.
� Create accurate base line reports outlining which clients are within contract and when contracts end.
� Create and maintain a sales pipeline of renewals opportunities within the designated market segment(s).
� Development & Maintenance of a business plan for the designated market segment(s).
� Ensure there is a clear business strategy to save any client on the risk register.
� Work with the Marketing, Operations, Sales Operations and Client Services Departments to develop client retention plan and execute on agreed ongoing business opportunities.
� Develop a comprehensive understanding of business trends needs requirements of the relevant vertical market and provide regular feedback to the company, especially in terms of new product requirements.
� Work with Sales and marketing to maximise vertical expertise & knowledge sharing between the teams
� Liaise with other internal departments as required (e.g. Client Services, Operations, Legal and Marketing) to ensure smooth running of all interactions that prospects have with MessageLabs
� Provide accurate forecasts and reports on activity and sales performance as and when required by management
� Ensure all monthly KPI targets are met
� Maintain accurate and up to date customer information within business systems (Siebel)
� Ensure full compliance with all internal processes including sales order quoting systems (SOP)

Key Performance Indicators (KPIs) will be based on:

� Meet revenue targets in line with the Client Retention Strategy
� Provide accurate activity and revenue reports
� Increase contracted revenues.

These KPIs, as well as other traits, skills and knowledge requirements will be measured and monitored through the Exceed performance framework

Profile of Job Holder

Essential:
� Proven track record of achievement of targets preferably in sales.
� Experience of working with a CRM system
� Solid understanding of the IT industry and it�s business applications
� Experience of working with complex sales in a consultative manner
� Ability to effectively communicate at all levels, in written, verbal and presentation form
� Strong negotiation skills
� Ability to develop and manage consistent processes
� Driving licence
� Can do, flexible and mature attitude to the role with plenty of common sense and an outgoing personality
� Strong team player
� Is able to speak fluent English (other European languages useful)
� Use of MS Office applications, PowerPoint and email

Verkaufsberater / in f�r kleine Unternehmen

2010-09-10 00:00:00

Title: Verkaufsberater / in f�r kleine Unternehmen
Salary: Excellent
Location: Bratislava - Bratislava, Slovakia
Languages: English, German
Posted: 10th Sep 2010

Description:
Arbeitsinhalt, Informationen �ber die Arbeitsstelle

- Zust�ndig f�r den Verkauf von Produkten und Dienstleistungen des Unternehmens in Dell SB (Small Business)
- Aufbau von Kundenbeziehungen
- Management einer Kundenbasis von 200+ Personen (5-50 Mitarbeiter)
- Kenntnisse der Industrie auf aktuellem Stand halten
- Hilfe bei Entwicklung und Umsetzung des strategischen Verkaufsaktionsplans
- Effektives Management von Arbeitsauftr�gen
- Zusammenarbeit mit erweitertem Team f�r effektives Management von Verkaufsgelegenheiten und Kundenerwartungen

Schl��elkriterien

� Erreichen von individuellen Verkaufszielen auf Monats-/Quartalsbasis
� Kundenerfahrung
� Lieferung der richtigen L�sung an Kunden bei erster Kontaktaufnahme
� F�higkeit mit erweitertem Team zusammenzuarbeiten
� Produktivit�tskriterien (Gespr�chszeit, Kontakt mit Kunden)
� Aufbau der Kundenbasis

Qualifikationen

- Fr�here Verkaufserfahrungen (inkl. Kontaktaufnahmen mit potentiellen Kunden - "cold calling") sind von Vorteil
- F�higkeit Ziele zu erreichen und zu �berschreiten
- Gute Kenntnisse der IT-Industrie
- Starke Computerfertigkeiten
- Starke Sprachfertigkeiten (in Wort und Schrift) in Deutsch

Sales Lead Generation Specialist

2010-09-10 00:00:00

Title: Sales Lead Generation Specialist
Salary: Excellent
Location: Ville de Paris - Ile de France, France
Languages: English, French
Posted: 10th Sep 2010

Description:
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, California, Symantec has operations in more than 40 countries.

The EMEA Inside Sales Organisation is a key component to Symantec�s overall EMEA sales strategy. The Inside Sales Organisation acts as a competitive sales weapon for Symantec, focused on revenue creation, partner and customer loyalty, and business enablement. The Inside Sales Organisation drives incremental revenue and is relevant, strategic and value-add to Symantec�s mission and goals. We seek to create and foster an environment where passionate and energetic people can be challenged, develop and succeed.

As part of the Inside Sales Organisation, the EMEA Lead Management Team is a vital resource to ensure that the thousands of inbound sales leads received each month across EMEA, from the Symantec website, web casts, events and other sources are fully qualified and managed into and through the sales force.

We are looking for bright, tenacious individuals with excellent communication and interpersonal skills who can consistently deliver a professional and mature approach to our customers and prospective customers.

Responsibilities will include:

� Warm and cold calling
� Proactive interaction with customers and prospects
� Qualifying their interest in our products and solutions
� Lead processing to Sales Reps
� Knowledge transfer
� Tracking of lead progress
� Follow up with sales people to ensure closed loop process
� Achieve lead management targets

Qualifications:

If you are you looking for an exciting career in IT sales and want to work in a dynamic and challenging environment that empowers people to make the most of their strengths and abilities, then we would like to hear from you.

� You will possess an excellent telephone manner
� You will have a good understanding of and an interest in IT tools and technologies
� You will be fluent in written and verbal English AND one French

German or French Speaking Trainee/Graduate Recruitment Consultants

2010-09-09 00:00:00

Title: German or French Speaking Trainee/Graduate Recruitment Consultants
Salary: Starting Salary of �19,000 per annum - �40,000 OTE (realistic in the first year)
Location: Central London - London, United Kingdom
Languages: English, French, German
Posted: 9th Sep 2010

Description:
If you have experience in sales with a B2B background looking to break into the recruitment industry with a fluency in German or French and you aren�t afraid of picking up the phone and generating new business then we want to hear from you. An average day for a trainee involves business development, interviewing candidates and managing them into placements with our international clients.

Recruitment is all about having the right personality traits; we feel the traits below have been key to the success of our current consultants and managers.

The right person:
� Drive
� Fluency in German or French and English
� Determination
� Intelligence
� Quick Thinking
� Resilient
� Reliable

The Perks

We don�t just recognise your hard work with a basic salary and 6 figure commission payments. We believe in making our offices a great place to work with people who feel rewarded and happy.

� First Year Realistic OTE �40,000 (Some of our seniors earn over �100k+!)
� Company Holiday Incentive � Las Vegas, Miami, Ibiza!
� Incentives such as Harvey Nicholls/ Selfridges vouchers and Go Karting
� Lunch club; those who reach their bi-monthly target get taken to a top London restaurant where they are wined and dined for the day and into the night
� As owners of season tickets at the new Wembley Stadium our staff get to see major sporting and music events; employees are chosen by the Directors based on performance; effort and improvement
� Fully expensed iPhone after hitting first target.
� Private Healthcare and Non-Contributory pension (amounting to 5% of your basic wage) after 12 months

The Environment

Sales might be tough but you won�t be alone, we have a stable and organically grown management team that will deliver one to one training to cover all aspects of recruitment sales to the highest standard. We firmly believe in giving you every chance to realise your goals and ambitions.

Our culture is exciting and progressive but if you thrive in a high pressured, demanding yet rewarding environment then you will fit right in. We are a multicultural environment with 1 in 9 fluent German or French speakers on our sales floor.

Who we are

Eurostaff are a rapidly expanding recruitment business based in London Bridge and surrounded by Borough Market, The Tate and the vibrant Bankside area with its great riverside bars and restaurants. Established in 2003 we are a completely privately owned business looking to expand over the next few years. As an agency we have an enviable reputation within the major European Finance, IT and Engineering markets.

Over the course of our history we have won many major awards. We ranked 12th In The Recruiter Fast 50 in 2010, APSCo Finalists in the Recruitment Company of the Year Under �20m in 2009 and have been listed in the Fast Track 100 list 2 years running. With all these awards you don�t just have to take our word for the fact that we are well on our way to becoming one of the major players.

Starting Salary of �19,000 per annum

If you feel that you are truly motivated by money, are targets orientated, intelligent and very ambitious then you need to send your CV today

Dutch speaking Sales Account Manager

2010-09-09 00:00:00

Title: Dutch speaking Sales Account Manager
Salary: from �23,000 per annum + commission
Location: South London - London, United Kingdom
Languages: English, Dutch
Posted: 9th Sep 2010

Description:
EXCELLENT JOB OPPORTUNITY FOR A FLUENT DUTCH SPEAKER WITH GREAT DEVELOPMENT POSSIBILITIES

The opportunity:

Flashbay require a motivated, capable and committed Dutch speaking sales account manager to join our dynamic, fast growing team at our new offices at Imperial Wharf, SW6.

Your salary package will consist of two parts: a basic salary starting from �23,000 per annum and commission of 2.5% on profit from existing customers and 5% on profit from new business. The commission element typically adds �10k to �20k depending on your ability and performance and there is no upper limit.

The position is available immediately and open to all individuals who currently have the legal right to work in the UK.

The desired candidate:

We ideally require a graduate looking for a challenging role and wishing to develop a career within a very dynamic and entrepreneurial company.

We are looking for sales professionals with prior experience in B to B sales.

Experience of one or more of the following areas would be advantageous:
- Sales (ideally in the technology and/or promotional markets)
- Customer relationship management
- IT

The successful candidate will be responsible for managing relationships with existing clients and developing new opportunities based on contacts from interested potential customers.

The successful candidate will also have strong IT skills and be highly effective and efficient using Microsoft Office and internet based applications. In addition, you will be able to learn new skills quickly and work autonomously in a fast-paced environment.

As the position will also involve establishing telephone contact with our existing clients you will be a very effective and confident communicator, able to deal comfortably with clients and colleagues at all levels. Fluency in Dutch (to native speaker level) and English, both written and spoken, are essential.

Location:

Flashbay is based in new offices conveniently located at Imperial Wharf, London SW6. Imperial Wharf London Overground station is 2 minutes walk away and links this exciting new development with Clapham Junction to the south (6 mins by train) and West Brompton to the north (2 minutes by train). Fulham Broadway is a convenient 15 minute stroll away, as is the famous King's Road in Chelsea.

Recruitment process:

We will hold telephone interviews with potential candidates. Applicants who are successful at the telephone interview stage will be invited to our office for an interview.
We regret that due to the volume of applications we receive we are not able to respond to all candidates - if you do not hear from us within 2 weeks of your applying please consider you application to have been unsuccessful.

Summary:

Term: Permanent
Salary: Made up of two parts: basic from �23,000 per annum and commission of 2.5% on profit from existing customers and 5% on profit from new business. The commission element typically adds �10k to �20k depending on your ability and performance and there is no upper limit.
Working hours: 8:00am to 17:00pm Monday to Friday (Full time)
Minimum education: Undergraduate Degree or equivalent (technical/scientific/engineering backgrounds are advantageous)
Languages: Dutch (native) and English (fluent)

French AND German Speaking Sales Executive Assistant

2010-09-08 00:00:00

Title: French AND German Speaking Sales Executive Assistant
Salary: Competitive salary + uncapped incentive plan + benefits
Location: Central London - London, United Kingdom
Languages: English, French, German
Posted: 8th Sep 2010

Description:
Alexander Proudfoot is a leading firm specialising in the delivery to clients of measurable and sustainable financial benefits by developing and installing processes and programs to rapidly improve their operations. To this end, we�re looking for professionals in the following function:

German AND French Speaking Sales Executive Assistant to Senior VP of Business Development

The role involves:

� establishing effective rapport and relationship by telephone with personal/executive assistants of major company CEOs / C-level decision makers in order to secure meetings for a Proudfoot Account Executive to whom the Sales Executive Assistant is dedicated
� establishing direct contact with C-level client when necessary
� researching prospects
� daily communication and interaction on business information with the Account Executive
� scheduling and maintaining meeting calendars
� updating sales and knowledge management databases

Requirements:
� Significant experience supporting CEO and/or other C-level executives of major companies, including sales executives
� Professional and persuasive interaction with C-level executives, their assistants and coordinators; experience in sales is a plus
� Highly effective telephone manner
� Self discipline
� Results orientated
� Ability to research, analyse and interpret general business periodicals, professional journals, annual reports etc.
� IT literate (Outlook, Excel, Word) and able to do research on internet
� Foreign language fluency (notably German and French)

Compensation and benefits:
� Competitive salary + uncapped incentive plan + benefits
� Permanent full-time position, based in central London (EC4)

International Development Manager � Greece & Cyprus

2010-09-08 00:00:00

Title: International Development Manager � Greece & Cyprus
Salary: Salary: �30,000 - �45,000
Location: London, United Kingdom
Languages: English, Greek
Posted: 8th Sep 2010

Description:
Ladbrokes is a world-leader in the global betting and gaming market, taking up to 10 million bets each week and �12 billion in stakes each year. The International Development Manager � Greece & Cyprus is being recruited to remotely manage and grow Ladbrokes� business in the Greek & Cypriot markets, liaising with local representatives.

Sitting within the eGaming International Development team, you will be responsible for developing and growing the Ladbrokes business across Sports Betting, Casino, Poker and Games and working closely with the local marketing partners. The applicant should have a strong understanding of gaming product suitability combined with knowledge of online marketing.

The candidate we are looking for will be multi-lingual, in Greek and English, and have knowledge and understanding of Sports Betting and Gaming, having had previous experience in this sphere, and a proven track record of success. If you are an innovative and motivated individual and think you are up to the challenge, we look forward to hearing from you.

Lead Generator- Danish

2010-09-08 00:00:00

Title: Lead Generator- Danish
Salary: Competitive
Location: West London - London, United Kingdom
Languages: English, Danish
Posted: 8th Sep 2010

Description:
This is an Entry level role to begin your sale career.

Lead Generators in the Q team need to be reactive and proactive in their generation and qualification of leads passed to the sales team.

This is a very good place to learn Sales, Hosting Industry and Rackspace to progress on to higher sales roles.

We are looking for someone who speaks fluent Danish and English.