Top Language Jobs

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Norwegian, Portuguese, Russian, Spanish, Swedish, Icelandic, Flemish, Bulgarian, Czech, Hungarian, Lithuanian, Polish, Turkish, Swiss German
Posted: 4th May 2012

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague

Title: Jobs Fair � Prague
Salary: Excellent
Location: Czech Republic, Prague
Languages: Cantonese, Danish, Dutch, French, German, Italian, Japanese, Mandarin, Norwegian, Russian, Spanish, Swedish, Icelandic, Korean, Flemish, Bulgarian, Hungarian, Lithuanian, Romanian, Slovak, Slovenian, Hebrew, Macedonian, Swiss German, Luxembourgish
Posted: 4th May 2012

As a result of great success in previous years, Bilingual Peopl returns to Prague once again in 2012 at the following :

� When � Saturday 26th May
� Where � OREA Hotel Pyramida, Praha 6

This event offers bilingual and multilingual professionals interested access to hundreds of available positions from leading international companies and recruitment agencies in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting.

This year�s event will be our largest in the Czech Republic to date.

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

There are many more companies to be confirmed so make sure you keep checking the website.

Why you should not miss the Bilingual People Fair :

� Multinational Companies and Recruitment Agencies that are recruiting people with language skills for positions in Czech Republic and also throughout Europe.
� Industries ranging from Sales, Customer Service, IT, Tech Support, Accountancy/Finance and many more will be present at the fair
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies will be conducting interviews hoping to hire staff shortly after the event from the people they meet
� A full seminar programme will be taking place through the day by Industry Experts
� Recruitment Professionals will be on hand to give you advice on your CV and Career Coaching.

There are a limited number of FREE online tickets for this event and will be allocated on a strict first come serve basis.

For more information about the fair and to register for your FREE ticket visit:

http://www.bilingualpeople.cz/get_ticket

Our Prague event only takes place once a year so make sure you don't miss out if you are interested in finding a great job using your language skills.

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, Finnish, French, German, Italian, Japanese, Norwegian, Portuguese, Russian, Spanish, Swedish, Icelandic, Korean, Flemish, Bulgarian, Czech, Estonian, Hungarian, Lithuanian, Polish, Romanian, Turkish, Swiss German, Nepali
Posted: 4th May 2012

Language Recruitment Fair, Prague, 26th May

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Jobs Fair � Prague, 26th May

Title: Jobs Fair � Prague, 26th May
Salary: Competitive
Location: Czech Republic, Praha, OREA Hotel Pyramida, Praha 6
Languages: Cantonese, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Lithuanian, Polish, Turkish, Swiss German
Posted: 4th May 2012

Make a date in your diary to visit the Bilingual People Language Recruitment Fair in Prague, Czech Republic at OREA Hotel Pyramida, on the 26th May!

The Bilingual People Language Recruitment Fair is the largest and most exciting exhibition of its kind dedicated to multi-lingual recruitment. After great success from our previous events in Prague, Bilingual People will be holding its fourth event in Prague at a new bigger location to cope with increased demand. This event allows you to meet and discuss employment opportunities with some of the largest recruiters in the region and across Europe Face to Face

The event offers bilingual and multilingual professionals access to hundreds of available positions from leading international companies and recruitment agencies based in the Czech Republic and across Europe, in employment sectors such as Customer Service, Accountancy & Finance, IT, Sales, Marketing and Translating/Interpreting, plus many more.

If you are a bilingual or multilingual and you are interested in finding a great job that meets your skills this is a �must-see� event!!

Confirmed exhibitors include:

Amazon Slovakia
Ariba Czech Republic s.r.o
BASF Services Europe GmbH
Bluelink International CZ
Concur
European Patent Office
Grafton Recruitment s.r.o
Infosys CZ
Manpower CZ
Origin Multilingual
Top Language Jobs
ZIW Zeitarbeit GmbH

Reasons why you should attend:

� The fair showcases National & International companies and recruitment agencies that are interested in recruiting people with language skills, both for positions in Czech Republic, and also throughout Europe.
� There will be a wide range of positions across many industry specifications including Sales, Customer Service, IT, Tech Support, Accountancy/Finance, Marketing and many more
� You will be able to meet leading employers as well as Recruitment Agencies under one roof, saving you time and energy when looking for your new job!
� You will be able to talk to leading employers and agencies face-to-face and discuss a wide range of employment opportunities.
� Companies and Recruitment Agencies will be conducting interviews hoping to hire staff shortly after the event
� Bring your CV - this is essential and will be requested by most companies and recruitment agencies if you are interested in applying for active jobs
� Recruitment Professionals will be on hand to give you advice on your CV and all other aspects, to help you find your perfect job.

There are a limited number of free tickets available for this event which will be allocated strictly on a first come first serve basis. To claim your free entrance ticket visit:

http://www.bilingualpeople.cz/get_ticket?ad=tljadprag12

We look forward to seeing you there!

Bilingual People

Customer Care Consultants with Italian

Title: Customer Care Consultants with Italian
Salary: 18,000 Euro Gross a year
Location: Spain, Madrid, 28232 - Las Rozas (Madrid)
Languages: English, Italian
Posted: 15th May 2012

For our Business Process Outsourcing Company based in Las Rozas we are looking for Enquiries & Lead Generation Consultants and Customer Retention Consultants.

Responsibilities:

- Dedicated single point of contact for the targeted customers. Regular proactive contact through customers preferred medium including social media channels. The agent will act as a coordinator of all aspects of the customer�s needs
- Demonstrate strong emotional intelligence skills leading to effective call control
- Accurate logging of all contacts and following up on action plans using a case management system
- Provide generic and specific information on the product/ its technology, characteristics, price, infrastructure
- Logical approach to problem resolution, gathers facts, takes corrective action, escalates problem at the appropriate stage, ability to work on own initiative to follow up and resolve service requests raised by customer, maintaining professionalism at all times whilst working within strict service level criteria
- Handling all customer complaints regarding the sales process
- Handling fleet enquiries
- Promotion of GME brand through utilisation of trade-up opportunities
- Effective warm transfers of customers to Retailers in order to maximise lead generation opportunities
- Create first class leads that can be converted into sales by the Retailer network
- Assist in the internet sales process task resolution
- Where necessary liaising with business partners - i.e. GME brand retailers, field managers and internal departments to develop service request resolutions & action plans

Requirements:

-1-3 years of work experience in customer facing role
-Native language (oral and written) � Italian
-Intermediate-up level of English (understanding trainings/meetings delivered in English)
-Ability to type a minimum of 30 words per minute with 90% accuracy
-Customer service experience and excellence � enjoys direct contact with customers by phone and displays diplomacy
-Ability to work under pressure and deal with a customer in demanding situations
-Learn quickly in a changing environment, use own initiative and make decisions, ability to prioritize and manage own workload
-Excellent written and verbal communication skills in native language, calm and methodical approach
-Lead Generation maximization � enjoys promotion of opportunities to customers, recognizes trade-up opportunities, ability to promote the brand to customers
-Ability to develop empathy and trust with the customer in order to resolve their concerns and effectively demonstrate conflict resolution

Nice to have:
- a valid driving license

What we offer:
- salary 18k gross a year
- company benefits like life insurance, accident insurance
- working hours: 39 hours a week From Monday to Friday
- relocation assistance

Corporate Customer Service Administrator

Title: Corporate Customer Service Administrator
Salary: �25,000-�35,000
Location: Ireland, Mid-East, Meath, Dublin/Meath
Languages: English, Italian
Posted: 22nd May 2012

Our people, and the talent and enthusiasm they display is critical to the continued expansion of our business."
Paul Gillett CEO
Generali PanEurope, a specialist arm of the global insurer the Generali Group, offers flexible and sophisticated wealth protection and employee benefit solutions principally in Europe but also on a global basis. It operates in the EU on a Freedom of Services basis and is authorised by the Central Bank of Ireland.
The company has expanded rapidly in recent years, has its own S&P rating and has ambitious plans for the future. Employing talented and passionate people will be a key component to delivering future success.
Superbly located on the Dublin side of Navan, just off the N3 and less than an hour from Dublin. We currently employ over 80 people across a range of functions allowing us to offer convenient and efficient sales, marketing, IT and customer support to all our clients, wherever they may be.
Our ambition is to create an organisation that is at the leading edge of today's finance industry and which is respected by its clients. For this to happen, our objective is to be recognised as a great place to work where people are challenged, developed and rewarded for their efforts.

Job Purpose :

�The main focus of this role is to provide high
quality customer service and technical support to GPE Italian Private Wealth
Portfolio clients and business partners

�The role will support the Italian sales team
and the Italian Product Technical Specialist in the development, sale and
servicing of Private Wealth products in the Italian market.

�To administer New Business Proposals to ensure that, at all times, the
speed and quality of new business processing matches or exceeds the agreed
service standards.

�To maintain pipeline reports, management information systems and
performance indicators on a regular basis.

�To develop and maintain effective working relationships with own team
and other GPE teams to ensure the smooth running of day to day tasks and
business.

�To develop and maintain effective working relationships with the Sales
team and banking partners focusing on excellent customer service with a view to
strengthening customer relationships.

�To ensure that operational procedures are updated and maintained.

�To ensure that GPE corporate company standards
are adhered to at all times.

�The role holder will work closely with
colleagues focused on a similar role servicing other GPE markets and will be
expected to provide appropriate cover.

Required / Desirable Qualifications and Experience
Ideally educated to degree level
Fluent in English and Italian
Additional languages, i.e. Spanish or French,
would be an advantage
PC literate, Word and Excel
Good communication skills
2-3 years customer services experience ideally in the financial services sector
An appreciation of the issues associated with
the servicing of business partners and the needs of high net worth clients

Italian Speaking Accounting Associate / Accounts Receivable

Title: Italian Speaking Accounting Associate / Accounts Receivable
Salary: £18 � 21,000 + package (pro rata)
Location: United Kingdom, North West, Manchester, Manchester
Languages: Italian
Posted: 22nd May 2012

Job Summary

The Accounting Associate, Accounts Receivable, Order to Cash within the SPX ESSC will be responsible the timely posting of bank account transactions received into SAP. This will include the daily allocation of customer receipts to outstanding invoices, the associated G/L account clearing, reconciliation of any un-posted balances and daily reporting activity around this process. This role is also responsible for ensuring all Cash Pooling transactions are made to timetable to ensure Business Unit working capital requirements can be met. This will be on a 3 month fixed term contract.

Responsibilities

�Ensure all transactional posting in relation to bank receipts are made accurately to customer accounts in line with agreed Service Level commitments.
�Transact FX and cash pooling activity in line with Treasury policy and working capital requirements.
�Contribute to the month end bank reconciliation process.
�First point of contact for all process enquiries via telephone and email.
�Post and reconcile all receipts in relation to monthly inter-company netting settlements.
�Ensure all daily bank uploads into SAP are transacted and reconciled for accuracy.
�Support the Team Manager to cover off other team activity as required.

Skills & Experience

�Fluency in Italian is essential.
�Demonstrate a good knowledge of the cash allocation, banking and reconciliation process within a receivables environment.
�Ability to manage time effectively and successfully deal with daily transactional activity in an accurate and timely manner.
�Ability to work in a team-orientated environment that is fast paced & demanding.
�Ability to work in a change focused environment whilst remaining dedicated to service delivery.
�Strong customer focused mind-set, coupled with a high standard of ethics and integrity.
�Proficient in all MS products : Word , Excel & PowerPoint.
�Excellent written and verbal communication skills.
�SAP knowledge preferred.

You may have experience in the following roles:

Accounts Receivable Associate, Accounts Receivable Clerk, Accounts Receivable Assistant, Sales Ledger Clerk, Sales Ledger Assistant.

About SPX

SPX is a global multi-industry manufacturing leader committed to operational excellence and execution. With operations in over 35 countries with over 17,000 employees, we specialise in a diverse range of products serving various industries including power and energy, process equipment, vehicle diagnostic tools, pharmaceutical, food and beverage and oil and gas.
SPX is in the process of setting up a new EMEA Shared Service Centre in Didsbury, South Manchester. Servicing its EMEA businesses with a wide range of Finance and HR services the ESSC will become a centre for process and service excellence.

How To Apply

If you are open to pursuing this time sensitive opportunity, please complete an application online by clicking the 'apply' button below.
Thank you for your interest in our company.

HR Administration Specialist with Italian

Title: HR Administration Specialist with Italian
Salary: Excellent
Location: Poland, mazowieckie, Warszawa
Languages: Italian
Posted: 22nd May 2012

HR Administration Specialist with Italian-979733

Description

Deliver HR transactional services in a specific area such as employment, training, compensation, benefits or pensions
Actively support the transition of personnel administration activities into HP center in Poland; assist with preparation and implementation of internal policies and procedures
Update and maintain employee records in compliance with regulations
Provide efficient customer service via phone or email concerning HR related matters
Review and verify incoming and outgoing documentation for completeness, accuracy, and compliance with established policies and procedures
Prepare reports concerning personnel administration process

Qualifications

University degree or equivalent experience
Very good knowledge of Italian and English
Customer focus and solution oriented
Very good interpersonal and communication skills
Experience in outsourcing or shared services environment will be an asset

Junior Level Sales Manager for International Jewellery Company

Title: Junior Level Sales Manager for International Jewellery Company
Salary: Salary dependent upon experience
Location: United Kingdom, London, Central London, Chelsea
Languages: English, French, Italian
Posted: 22nd May 2012

Tateossian London, a renowned luxury jewellery company, is looking for a junior level Sales Manager to join a friendly, fast-paced sales team in their head office based in Chelsea, London. Fluency in an additional language required, especially Italian and French, as well as demonstrated eligibility to work in the UK.

The Brand

Based in London, Tateossian is an international company of over 70 employees with showrooms in London and New York. From Siberia to Saudi Arabia, Tateossian sells in more than 60 countries around the world, in the most prestigious, fashionable boutiques and department stores - Tsum in Moscow, Harrods in London, Saks in New York and Isetan in Tokyo to name a few.

The Role
� Developing wholesale business in a specific geographic area
� Organising and attending international trade shows
� Sales analysis and reporting
� Daily correspondence with clients and agents
� Order and data entry
� Create and update spread sheets and reports

The Ideal Candidate
� Minimum two years experience in a similar role
� Experience working with a luxury brand
� Fluency in an additional language as well as impeccable spoken and written English
� Highly competent in Microsoft Office, particularly Word and Excel
� Current residence in the London area

Although not essential, experience in the jewellery industry would be a distinct advantage to your application.

References a pre-requesite.

Salary dependent upon experience.

Italian Speaking Sales Advisor

Title: Italian Speaking Sales Advisor
Salary: £18k plus commission
Location: United Kingdom, Yorkshire, West Yorkshire, BD20 6RB
Languages: English, Italian
Posted: 30th Apr 2012

Acorn has multiple International Sales Teams, which sell our market leading product worldwide. Each team is made up of various roles, all involved in building and supporting our International Network. Candidates must:-

�Possess excellent telephone communication skills
�Be able to gather information through appropriate questioning.
�Be able to achieve and exceed given sales targets.
�Be able to actively listen to the customer and identify relevant details.
�Be confident with a positive attitude.
�Be self-motivated and driven by success.
�Have good working knowledge of English language.
�B able to communicate at native level in Italian
We offer:
�A generous starting salary
�Excellent commission and rewards for target achievers.
�Development and career progression.
�Regular team incentives and social events
�Many additional Company benefits

Customer Support Specialist � Multiple languages

Title: Customer Support Specialist � Multiple languages
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: Italian, Spanish, Czech
Posted: 30th Apr 2012

With League of Legends, one of the most played and critically acclaimed PC games today, Riot Games is a leading innovator in its mission to be the most player-focused game company in the world. At Riot you will work among the most gifted and passionate people in the industry as we hire only the most talented and collaborative people in their discipline. We believe the core reason for Riot's success is people and we are committed to helping employees grow their abilities and careers, as we all continually focus on improvement. We are serious professionals who don't take ourselves too seriously. Named a Top 30 Developer by Game Developer Magazine, Riot Games is aggressively expanding, growing the company five-fold over the past two years, and still continuing the search for top talent.
Riot Games is building a world class team of service professionals, dedicated in pushing the boundaries of service excellence in the gaming industry. Our Player Support Team is composed of specialists who are passionate in assisting our players, possess strong analytical abilities and show dedication to their duties. As a Specialist, you will demonstrate professionalism in your interactions with colleagues, partners and players. You have experience working within a customer support environment and have a strong desire to provide our players with excellent support. Among your many attributes, you are a skilled problem-solver, highly organized and communicate efficiently through multiple mediums. You learn quickly and have been proven to be self-motivated with minimal supervision.
Responsibilities:
� Investigate and resolve Player inquiries in a quick and professional manner through a ticket-based support system
� Communicate with Players through the following gateways: Support Ticket, email and other channels
� Investigate and determine creative methods that will improve the overall player experience
� Participate in the innovation of service methods in our Player Support group
� Perform and complete team related projects with minimal supervision
Requirements:
� 1+ year working within a customer facing environment
� High integrity, with a focus on accountability
� Solid understanding of League of Legends � Summoner level 30 preferred
� Excellent understanding Microsoft Office applications, emphasis on Excel
� Strong critical thinking and sound judgment
� Ability to communicate fluently in both spoken and written English and one of the following languages:
o Czech
o Italian
o Spanish
� Results focused and comfortable with demonstrating consistent success through data driven reporting
� An eager contributor, open to all ideas and eager to share your own new suggestions on how we can constantly improve
� A great team player who contributes and values the contributions of others

Italian speaking HR Operations Supervisor

Title: Italian speaking HR Operations Supervisor
Salary: competitive
Location: Poland, dolno?l?skie, Wroc?aw
Languages: English, Italian
Posted: 21st May 2012

Description

Supervise and coordinate a team delivering HR operational services for an European customer
Actively support integration and transition of personnel administration process into HP center in Poland
Work closely with quality department to identify opportunities to increase process effectiveness
Recommend and assist in developing and implementing internal policies and procedures to ensure efficient processing and ongoing compliance with legislative requirements
Work in conjunction with IT department to support development, testing and implementation of system upgrades and/or enhancements
Assist internal and external auditors during audit process; implements changes recommended by auditors
Responsible for hiring, setting and monitoring of annual performance plans, coaching, and career development

Qualifications

University Degree or equivalent experience
Very good knowledge of English and Italian
Minimum 2 years of experience in managing people or process, preferably in outsourcing or shared services environment
Knowledge of HR/Payroll/Time Management principles
Good supervisory/leadership skills to drive changes, analysis and improvements
Ability to multi-task in dynamic environment
Customer focus and solution oriented
Self-starter, well-organized and willing to learn new skills
Strong business application skills

Job - Operations
Primary Location - Poland-Wroclaw
Schedule - Full-time
Job Type - Experienced
Shift - Day Job
Travel - No

Multilingual Customer Service Representative

Title: Multilingual Customer Service Representative
Salary: Excellent
Location: Ireland, Midland, Westmeath
Languages: French, Italian, Spanish
Posted: 21st May 2012

Key Abilities:

* A person who can multi-task and learn new processes quickly.
* A person who can work well in a group as well as on their own.
* Fluency in at least one European language (French, Italian or Spanish). Italian is preferable.
* Excellent computer skills including Word and Excel.
* Experience in a customer service environment would be advantageous.

Roles & Responsibilities

* Responsible for after-sales service, technical and product topics and general company related enquiries

* Respond to customer queries and information requests in a timely and professional manner

* Process information and deal with follow-up queries on returns, and complaints

* Provide feedback to and generate reports for the Customer Service Team Lead as required

* Ensure that the Oakley brand and image is communicated in a positive and consistent manner to all customers, both external and internal

Localization QA Analysts/Translators � Multiple languages

Title: Localization QA Analysts/Translators � Multiple languages
Salary: competitive
Location: Ireland, Dublin Region, Dublin
Languages: Italian, Czech, Romanian
Posted: 30th Apr 2012

With League of Legends, one of the most played and critically acclaimed PC games today, Riot Games is a leading innovator in its mission to be the most player-focused game company in the world. At Riot you will work among the most gifted and passionate people in the industry as we hire only the most talented and collaborative people in their discipline. We believe the core reason for Riot's success is people and we are committed to helping employees grow their abilities and careers, as we all continually focus on improvement. We are serious professionals who don't take ourselves too seriously. Named a Top 30 Developer by Game Developer Magazine, Riot Games is aggressively expanding, growing the company five-fold over the past two years, and still continuing the search for top talent.
Riot Games is looking for Localization QA Analysts/Translators to translate and review all international assets in various languages. They will ensure that the various assets localized by external vendors always meet the highest quality standards, fix localization bugs and also translate themselves when required. The ideal candidate will be a hardcore gamer with experience in translation and QA. They should also have a good understanding of League of Legends and the expectations of its player community.
Responsibilities:
� Review all localized assets, both in and out of the game (website, news, etc)
� Work with the localization vendors to maintain the highest localization quality in all international assets by communicating linguistic feedback and bug reports
� Work on translations of both in-game content and external assets
� Assist in maintaining Translation Memories
� Participate in Company playtests
� Work with the Community team by gathering information from the forums and fixing localization bugs
Requirements:
� One of the following languages:
o Czech
o Hungarian
o Italian
o Romanian
o Russian
� Localization QA experience preferably in the gaming industry
� Outstanding attention to detail
� Ability to work effectively in a fast paced environment with tight deadlines
� Passion for video games in general and League of Legends in particular
� Excellent understanding of American culture, internet/online culture and memes, and everything popular with the League of Legends target demographic
Preferred:
� Translation experience
� Experience with bug management systems, bug tracking and reporting
� Familiarity with translation tools (Trados)

Sales Executive in Italian Fine Food Wholesale Business

Title: Sales Executive in Italian Fine Food Wholesale Business
Salary: Excellent
Location: United Kingdom, London
Languages: Italian
Posted: 30th Apr 2012

A small but well established Italian food import and distribution company wishes to recruit a Sales Executive to work in a small team and alongside the Director.

The ideal candidate will have a minimum of 1-2 years relevant experience in a food wholesale or similar business, preferably in the Fine Food sector dealing with independent delicatessens, restaurants, large food stores and other wholesale businesses.

Working on site, where the products are stored and dispatched, we are looking for someone who has a genuine flair for Italian food and ingredients. Full training in our ranges will be given to the successful candidate but proven knowledge of fine food products is a must so they can communicate clearly with our prestigious customers.

Duties include:
1. Assist in maintaining existing customers contact by phone and visiting in person. Selling in new product lines to these customers and increasing their annual spend.

2. New leads � market our products to new customers and take sales enquiry details. Follow up on leads and arrange meetings with potential clients.

3. The successful candidate will be required to help optimize business opportunities to achieve business growth.

4. Assist in Direct mail and Email marketing promotions for new product lines and periodic offers.

Skills and Knowledge required:
� Excellent spoken and written English
� Italian speaking would be an asset but is not essential
� Proven ability to deal with customers
� Excellent computer skills, within a previous working environment, of Sage, Excel and Microsoft
� Minimum education to A Level or equivalent
� UK residents only need apply
� Previous employer references required

Salary:
� £ tbc gross Per annum

Location and other information:
� South East London
� Monday � Friday 9am-5pm

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Speaking Customer Service Representative

Title: Italian Speaking Customer Service Representative
Salary: Excellent
Location: France, Nord-Pas-de-Calais, Lille
Languages: Italian
Posted: 16th May 2012

BOOKING.COM is the market leader of online hotel reservations in Europe. Since 1996 our team has expanded to over 3500 professionals from hotel, finance, internet technology and marketing businesses and has built a company that provides online hotel reservations in the best possible way. We believe that the passion of our employees is our strength and this is what drives us towards outstanding performance.

Does a successful career to you mean challenges and delivering results?

Join us as a CUSTOMER SERVICE EXECUTIVE in a dynamic, pleasant and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make BOOKING.COM a great place to work. If you would like to be part of our team, if you think you can make a difference, have a closer look at this job opening for our office in Lille.

As a support between customers and hotels you are responsible for handling pre and post booking (hotel reservations) inquiries.

Tasks:
� Handle pre and post reservation inquiries by phone, e-mails and fax;
� Handle sales requests by phone and e-mail;
� Modify, change and/or cancel existing reservations;
� Outbound calls to hotels/guests to arrangement special requests;
� Liaison between guest and hotel to resolve complaints;
� Manage relationships with hotels by providing high levels of customer service and account management support.

Required Skills
� Excellent communication skills;
� Excellent commercial selling skills;
� Problem solving;
� Experience with internet and hotel industry;
� Sense of responsibility, independent and customer friendly.
Required Experience
� Our ideal candidate is fluent both written and spoken in English and native in another language
� Available Full-time and flexible in your schedule;
� Available to attend a full-time paid training, several starting dates from April 2012!
� Valid work permit for France as a MUST.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Customer Sales and Service Agent

Title: Italian Customer Sales and Service Agent
Salary: Excellent
Location: United Kingdom, North West, Cheshire, Wilmslow
Languages: English, Italian
Posted: 10th May 2012

Emirates Airline is a dynamic multicultural organisation with ambitious global growth plans. It has risen to become the fourth largest international long haul carrier in the UK and continues to win plaudits for innovation and outstanding customer service.

Already operating 98 flights a week from the UK to Dubai and beyond, Emirates growth is continuing with the introduction of the Emirates A380 into London Heathrow. It is already firmly established as the UK�s largest long haul carrier from the regions with dynamic operations in Heathrow, Gatwick, Birmingham, Glasgow, Manchester, and Newcastle.

The airline now employs 650 staff in the UK, and the home of its European Contact Centre is in Wilmslow, Cheshire.

The Position:

Based at our European Contact Centre in Wilmslow, Cheshire, UK, you will be responsible for handling a wide range of reservations and telephone queries and dealing with the Emirates Frequent Flyer Skywards Members from all over Europe.

Our European Contact Centre is open seven days a week from 07.30 a.m. to 08.30 p.m. and you will work 37.5 hours per week based on a roster pattern.

Experience and Qualifications:

You will be educated to at least GCSE level or equivalent and have previous experience in a Customer Service role. Previous travel and/or Contact Centre experience is desirable. An excellent telephone manner, exceptional customer service and sales skills in addition to fluency in English and Italian.

APPLICANTS MUST HAVE THE LEGAL RIGHT TO LIVE AND WORK IN THE UK. THE COMPANY WILL NOT PROVIDE ASSISTANCE WITH OBTAINING WORK PERMITS.

To Apply:

To express your interest in the above vacancy, please apply on-line by clicking below and completing our application form. Once you are redirected to the external site please put in the following reference number of CS&SA/KL/ 19292 and this will take you straight to the job ad application on the Emirates site. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks, please assume that on this occasion you have been unsuccessful.

Please also note that if you are not shortlisted, you can also update your application at anytime and apply for other opportunities. Thank you for you interest in a career with the Emirates Group.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

AIM Enterprise Portfolio and Risk Sales Representative - with Languages

Title: AIM Enterprise Portfolio and Risk Sales Representative - with Languages
Salary: Negotiable
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

Bloomberg AIM is a full front to back buy-side enterprise platform delivering front-end
Portfolio performance and risk, portfolio inventory, trading/execution and allocation complimented by an extensive middle & back office operations solutions.

Bloomberg is looking for experienced Sales Representative for our rapidly growing AIM Enterprise Portfolio & Risk analytics offering in EMEA. Successful candidates should have a good knowledge of portfolio performance and risk analytics, understanding the methodologies used to arrive at analytics. A good multi asset knowledge would be advantageous.

In this role you will be tasked with selling our rapidly expanding AIM Enterprise Portfolio and Risk solution within the UK and Europe. The successful candidate will be required to engage with many different Bloomberg departments to seek out leads, have a tenacious approach with excellent follow up skills. In conjunction the candidate should be able to demonstrate the ability to juggle multiple prospects, ensuring each prospect is given sufficient attention to make an informed decision within the sales cycle.

Where possible we also look for our Sales Representative to be proactive and help drive the business by identifying new area of development that could yield significant sales success. Bloomberg is looking for candidates that are highly motivated, ready for a challenge and that can thrive within Bloomberg's high energy environment.

Requirements:
- Strong understanding of portfolio performance, attribution and risk analytics (ex-post and ex-ante)
- Proven track record in selling Enterprise level portfolio software
- High energy individual
- Good Technical Aptitude
- Ability to prospect internally and externally
- Excellent communication and presentation skills
- Understand at high level the principles of a Front to Back Enterprise Solution and how each component/offering interacts
- Ability to manage your time effectively, multi-task and work well under pressure in a team environment
- International Travel Required
- Language skills are desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Transport Management � German and Italian speaking - Trainee Programme

Title: Transport Management � German and Italian speaking - Trainee Programme
Salary: approx. 2000/month (according to degree and experience)
Location: Austria, Tyrol (Tirol), Innsbruck, 6330 Kufstein
Languages: English, German, Italian
Posted: 27th Apr 2012

LKW WALTER was founded in 1924 and is one of the largest full truck load companies in Europe. It is among Austria's Top 100 companies. We focus on the organisation of full truck loads all over Europe, the CIS and the Middle East. Since 1984 LKW WALTER has been a pioneer in the development of combined road/rail and short sea transports. The LKW WALTER group is one of Austria's most successful private companies.

Your job
Intensive training programme �Train the Winner� over several months
Collaboration in international teams in an active, dynamic environment
Daily networking with customers and transport partners all over Europe
Organisation and supervision of international transports (road transports and combined transport)
Purchasing and selling negotiations
Independent monitoring of success with our managemenet information system
Visiting our international business partners
Regular support within our coaching programme

Your perspectives
Management of international markets and key accounts
Cooperation in inter-divisional projects
Adopting a field of your own responsibility
Intensive advanced training and development
Attractive income and profit sharing
Secure employment in a financially strong, private company
Modern working environment and numerous social benefits

Your career opportunities:
In line with our company philosophy, all future managers are appointed internally.

Your profile
Recently completed studies in business (university, college)
Specialisation in international business, management, marketing, foreign trade, logistics, tourism or similar fields
Good knowledge of German is a must!

Your working place is in Kufstein (the Tyrol).

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

AIM PORT Enterprise Account Manager - with Languages

Title: AIM PORT Enterprise Account Manager - with Languages
Salary: Negotiable
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role:

Bloomberg AIM is a full front to back buy-side enterprise platform delivering front-end Portfolio performance and risk, portfolio inventory, trading/execution and allocation complimented by an extensive middle & back office operations solutions.

Bloomberg is looking for experienced Account Manager for our rapidly growing AIM Enterprise Portfolio & Risk analytics offering in EMEA. Successful candidates should have a good knowledge of portfolio performance and risk analytics, understanding the methodologies used to arrive at analytics. A good understanding of equity, Equity derivatives, Fixed Income and fixed income derivatives would be advantageous.

In this role, you will be implementing new AIM Enterprise Portfolio and Risk clients and managing existing client accounts. You will have daily interaction with clients, ensuring all client needs are documented and managed. This role interacts with multiple internal business areas in order to ensure a seamless level of outstanding customer service, so strong communication skills are essential for this client facing role.

Where possible we also look for our account manager to be proactive and help drive the business by identifying new opportunities and sales. Bloomberg is looking for candidates that are highly motivated, ready for a challenge and that can thrive within Bloomberg's high energy environment.

Requirements:

* Strong understanding of portfolio performance, attribution and risk analytics (ex-post and ex-ante)
* Proven experience in client relationships
* Track record of implementing/on-boarding new clients
* Analytical thinker
* Good Technical Aptitude
* Ability to identify new prospects and build and maintain solid client relationships
* Excellent communication and presentation skills
* Understand at high level the principles of a Front to Back Enterprise Solution and how each component/offering interacts
* Ability to manage your time effectively, multi-task and work well under pressure in a team environment
* International Travel Required
* Language skills are desirable

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Bilingual Vault Application Specialist

Title: Bilingual Vault Application Specialist
Salary: Negotiable
Location: USA, New York, 10021
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role

Bloomberg Vault is seeking an A+ Application Specialist (Sales Engineer)! Candidates will have in-depth experience with enterprise hosted services and work closely with both our sales and product teams. You will be joining a successful and rapidly growing Bloomberg start-up team focused on expanding our cloud-based archiving, compliance, and eDiscovery solutions.

We are looking for candidates with a passion for technology and a demonstrated high level of independence and responsibility that the role will require.

As an Application Specialist for Bloomberg Vault, you will be integral to both our sales cycle, product development and successful on-boarding of new customers.

Successful candidates will have experience with either on-site or SaaS enterprise software sales cycles and deployment. You will interact with all levels of the organization at external clients from CTOs to Chief Compliance Officers and IT administrators. The successful candidate will be a motivated self-starter, comfortable in a demanding, client-driven environment.

Responsibilities:

-Understand customer goals and challenges and establish Bloomberg Vault as the best solution available.
-Present Bloomberg Vault technology infrastructure, including demonstrating a deep familiarity with software, hardware, networking and security stacks.
-Work on-site and remotely to successfully and rapidly on-board new customers.
-Respond effectively to RFPs.
-Domestic and infrequent international travel.

Required Skills/Experience:

-Proven track record of delivering outstanding results in a sales engineer or technical software sales role for on-site or SaaS enterprise software.
-Exemplary verbal, written, presentation and interpersonal communication skills.
-Proven time management skills in a dynamic sales environment.
-Knowledge and experience with modern enterprise software IT systems and services, in particular communications (Exchange, Lotus Notes, etc.) and directory services (LDAP, AD, etc.).
-Bachelor's degree or higher in science or engineering.
-Fluent spoken and written English.

Desired Skills/Experience:

-Basic programming/scripting knowledge and experience (Java, C++, shell scripting, Perl, Python) highly desirable.
-Fluency in one or more major European languages.

Italian Project Manager

Title: Italian Project Manager
Salary: £20,000 - £24,000
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 18th May 2012

CLS Communication is an integrated language service provider for multilingual communication in the finance, legal, life sciences, insurance and telecommunications fields. We are a rapidly expanding company specialising in the creation, translation and management of multilingual content and employ around 600 staff at our offices around the world. To strengthen our project management team in London, we are looking for an

Italian Project Manager

Your responsibilities: Based at our offices in central London, you will be organizing, scheduling, monitoring and controlling all aspects of the translation production process. You will be managing translation projects of all sizes, and will be heavily involved with clients, including regular meetings and updates. You may also be responsible for cultivating and strengthening relationships with key client contacts.

Your profile: You will have 1-2 years experience of working in Project Management within the language industry.

You will be working with Italian clients so fluency in Italian is essential to the role. Experience at a major Italian organisation would be an advantage.

Deadlines are often very tight and excellent multi-tasking and time management skills are essential.
You should be able to work under time pressure. As a team-player, you will be able to integrate quickly into a new environment, get along with people from different cultural backgrounds and be a self-starter. An excellent command of common software applications such as MS Office is a prerequisite. Knowledge of the Trados suite of products and how to use them appropriately in your day-to-day work would also be an advantage.

What we offer: This is a full-time position. You will have the opportunity to take on responsibility as part of a multicultural team in London. We also offer attractive employment conditions, flexible working hours and good opportunities for personal development.

German or Italian Speaking Equity Fundamentals Analyst

Title: German or Italian Speaking Equity Fundamentals Analyst
Salary: Negotiable
Location: USA, New Jersey, Trenton, Skillman
Languages: German, Italian
Posted: 16th May 2012

DESCRIPTION

The Bloomberg Equities Group is looking for a highly motivated and driven equity analyst to cover the German-speaking region. This team is responsible for researching and analyzing financial data for Bloomberg's Fundamentals and Earnings Estimates products.

The Fundamentals product offers customers As Reported and Normalized financials, key analytical ratios, industry-specific data points, and Business Line and Geographic Segmentation data. The Earnings Estimates product is comprised of estimates for popular metrics such as Revenue, EPS and Net Income, contributed by hundreds of brokers and research houses.

The analyst will be expected to ensure the consistency, quality and product delivery of a portfolio of companies across the various products. Additionally, they must deliver excellent customer service to Bloomberg customers and across internal departments. The candidate should be dedicated and a self-starter with a passion for the financial markets that with extensive training and development will help drive the product forward.

QUALIFICATIONS

- BA/BS in Business, Finance and/or Accounting or equivalent work experience
- 2+ years of finance/accounting experience required
- MBA, Masters in Financial Engineering, Masters in Financial Mathematics, or CFA preferred
- Extensive financial statement knowledge and industry sector specialization a plus
- Ability to interact with clients within the financial industry
- Commitment to enhancing and developing products
- Capable of handling multiple tasks simultaneously
- Effective research and analysis skills
- Knowledge of German language required
- Knowledge of Italian language desired

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Payroll Professional with Languages

Title: Payroll Professional with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role

As part of our continuous development and growth strategy, we are currently looking to recruit a Payroll Professional to join our corporate Payroll department based in London. This role will cover UK payroll within the EMEA region. Working as part of our Global Team, you will be responsible for the co-ordination of highly complex in house payroll activities within a payroll environment.

Responsibilities:

- Maintain and build a high level of customer service with Bloomberg employees.
- Communicate and advise on compensation, legislation, benefits and tax related issues.
- Process monthly payroll on PeopleSoft system.
- Efficient administration of monthly payrolls including the auditing of payroll results.
- Administration of payroll related details on our HR/Payroll system.
- Accurate transmission of banking payments, including payments reconciliation.
- Producing P11D benefits in kind and PSA.

Requirements:

- A recognized payroll qualification and/or relevant work experience.
- UK Payroll legislation knowledge.
- Exposure to or experience with EMEA Payroll beneficial
- A working knowledge of payroll practices and procedures.
- An awareness of HR policies and benefits administration is desired but not essential.
- Excellent communication skills (written and verbal).
- Working knowledge of a HR/Payroll system i.e. PeopleSoft/Frontier.
- Working knowledge of Excel.
- A proactive team player.
- Ability to multi task.
- Strong organizational skills and attention to detail.
- Fluency in an additional European language beneficial

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Global Customer Support Representative with Portuguese PLUS another European Language

Title: Global Customer Support Representative with Portuguese PLUS another European Language
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Portuguese, Spanish
Posted: 16th May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients.
The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service.

We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:

-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:

-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and Portuguese plus one other European language
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Multilingual Speaking Customer Service Executive - Summer Project

Title: Multilingual Speaking Customer Service Executive - Summer Project
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: Dutch, French, German, Italian, Portuguese, Russian, Spanish, Swedish, Greek, Polish
Posted: 10th May 2012

Are you looking for an exciting job and are you available during the summer?

Our Customer Service department is hiring international and enthusiastic candidates on project basis to assist in the summer.

As a Customer Service Executive - Summer Project you are responsible for handling pre and post booking (hotel reservations) inquiries by email and fax. You are also an intermediary between customers and the hotel.

Tasks:

Handle pre and post reservation inquiries by e-mails and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests if necessary.

Required skills:

Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Experience with internet and hotel industry;
Sense of responsibility, independent and customer friendly.

Our ideal candidate:

Fluent both written and spoken in English and one of the languages above;
Registrated in the Netherlands;
Available to start Monday May 7th, May 21th, June 4th or June 11th ;
Sense of responsibility, independent and customer friendly who is not afraid to tackle problems.

What Booking.com will offer You!!!

A gross salary of EUR 1.500,- based on 40 hours;
International working environment;
Convenient office location in the center of Amsterdam;
20% Premium pay for hours worked after 7pm;
60% Premium pay for hours worked on the Weekend;
80% Premium pay for hours worked after 7pm on the Weekend;
Travel Allowance.

Bilingual Data License and Valuation Service Sales Representative

Title: Bilingual Data License and Valuation Service Sales Representative
Salary: Competitive
Location: USA, California, San Francisco
Languages: French, German, Italian, Japanese, Spanish
Posted: 16th May 2012

The Role

The Data Solutions Sales Group at Bloomberg is growing at a rapid pace and we are searching for enterprising and seasoned professionals to help us expand our global sales operations. The successful candidate will be responsible for the direct sales of Reference Data and the Bloomberg Asset Valuation Service (BVAL), including managing accounts and providing solutions to both enterprise-wide and individual user groups across front, middle, and back office clients. The candidate will also be accountable for delivering new sales and revenue to meet and/or exceed annual targets.

Qualifications

- Minimum of 3 years demonstrated success conducting financial business-to-business sales
- Understanding of operational and technical infrastructure of financial firms
- Knowledge of data licensing, warehousing and centralization
- Proven ability to identify new prospects and build lasting relationships
- Possession of existing financial contacts is advantageous
- Skills to provide maintenance and develop new sales within existing clients
- Aptitude to excel in a fast paced, rapidly growing environment
- Bachelor's Degree or equivalent experience
- Fluency in Japanese, Italian, German, Spanish and/or French a

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Global Data Summer Internship - with Languages

Title: Global Data Summer Internship - with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London, EC2A 1PQ
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role

We are seeking highly motivated individuals to join the Global Data summer internship programme 2012. The Global Data department provides real time market data which is used by our clients to make informed investment decisions.

As a summer intern your main responsibilities will be to update, maintain and process data for a designated market area. We are looking to recruit into a range of projects or data teams including Equities, Fixed Income, Credit Research and other financial securities.

For this internship we are looking for dedicated, self starting candidates with a passion for the financial markets that with extensive training and development will help drive our product forward.

Responsibilities

- Sourcing and qualifying relevant data
- Updating and processing data onto the Bloomberg database in a timely manner
- Maintaining and enhancing the existing database
- Responding to client queries regarding the data within an assigned market

Qualifications:

- Fluency in a second European language is essential
- Passion for working in the financial markets
- Previous Internship / work experience is beneficial
- A self-starter; proven ability to take ownership & initiative of projects
- Excellent communication and customer service skills
- Experience of processing data or using Excel is beneficial

Internship commences 25th June 2011 for 10 weeks.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Speaking Sales Executive - Computer Associates

Title: Italian Speaking Sales Executive - Computer Associates
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

THE PERSON:
The person in this role will have experience of outbound business to business sales, and generating sales leads through cold calling. You will be proactive and able to work on your own initiative as well as being able to work as required by direct line managers. This role requires you to be determined, resilient and driven to achieve and surpass targets.

RESPONSIBILITIES:
The Sales Executive is responsible for generating qualified leads for software products with mid-market and enterprise prospects. You will identify the appropriate decision makers and influencers at each organization and, based on comprehensive product training, use probing techniques to uncover need and present possible solutions. Using BANT (Budget, Authority, Need and Timeframe) criteria, you will qualify sales �leads� for internal sales team. You must be able to understand complex sales processes and recognize that in many cases, development of a BANT-qualified lead may require multiple conversations, detailed data gathering and relationship development. You will leverage a large database of targeted prospects for cold-calling and will also be provided with �warmer� responder records from a variety of marketing campaigns.

THE ROLE:
� Warm and cold call IT professionals at mid-sized and enterprise companies
� Meet or exceed daily productivity goals including leads, dials and talk time
� Use CRM tools for tracking and record updates
� Identify prospect needs and present appropriate solutions
� Qualify leads using pre-defined BANT criteria
� Capture marketing intelligence data and detailed lead notes for all prospect conversations

ESSENTIAL CRITERIA:
� Demonstrated successful B2B inside sales experience, ideally in an inside sales/call centre environment
� Confident and energetic phone presence. Excellent call handling, objection handling and closing skills
� Demonstrated prior technical (hardware/software/IT) product experience
� Fluency in written and spoken English and French
� Excellent organizational skills with the ability to multi-task.
� Strong computer skills including experience with Microsoft Office and CRM applications.
� Documented, excellent attendance record in previous positions.
� Aggressive, energetic self-starter who enjoys working in a quota-driven environment

DESIRABLE CRITERIA:
� Steady, even pace to promote accuracy and quality of work
� Communication based on job knowledge and expertise
� Collaborative Communication approach in a structured job environment
� Helpful, supportive communication with management and peers
� Leadership focused on consistent, accurate, quality work output

Candidates will be required to complete a Personality Index evaluation and background check. References required.

HOURS:
Monday to Friday Rotational shifts from 7:00am � 7:00pm

SALARY:
TBC

PROBATION PERIOD:
There is a 3 month probationary period before confirmation of your contract status.

TRAINING/INDUCTION:
You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

BENEFITS:
� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

RELOCATION PACKAGE:

For those that are relocating, we offer a fantastic package:

Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transport links are first class with two airports, direct sea crossings from Scotland and England and a direct bus and rail links from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

Customer Repair Administrator � Italian or French Speaking

Title: Customer Repair Administrator � Italian or French Speaking
Salary: £17,000
Location: United Kingdom, North West, Cheshire, Warrington
Languages: French, Italian
Posted: 4th May 2012

Flextronics is a leading, Fortune Global 500 Electronics Manufacturing Services (EMS) provider focused on delivering complete design, engineering and manufacturing services to automotive, computing, consumer, digital, industrial, infrastructure, medical and mobile OEMs. By combining design and engineering solutions with core electronics manufacturing and logistics services, vertically integrated with components technologies, we optimize our customers� operations, lower their costs and reduce time to market.

As a Customer Repair Administrator, you will be responsible for ensuring that the service to the OEM customers and related organisations is first class in the support of the OEM repair contracts.

Within the role you will manage any queries relating to In Warranty / Out Warranty, ensuring that they are processed timely through systems and that all calls are answered professionally and promptly, exhibiting first class customer at all times. All dialogue with customers must be updated accurately in Sales Force and you must ensure all collections and deliveries of units are in line with customer requested dates. Any �await info� requests from Repair Engineers must be processed with 4-6 working hours on receipt of notification, liaising with Repair Engineers as appropriate in order to maintain communication with customers.

Candidates for this role must hold a degree or equivalent in Italian or French and be fluent in Italian or French (both written and verbal); other language skills would also be beneficial. You must have accomplished experience of working in a customer care role coupled with good telephone and organisational skills as the ability to prioritise is important. You will also have worked in a similar environment and have sound technical knowledge of computer hardware from fault identification through to resolution. It goes without saying that excellent customer service skills are essential and you must be computer literate with good keyboard accuracy.

If you wish to apply for this role then please submit your CV and cover letter to Emma McGrail, HR Officer by clicking apply.

Medical Services Advisor (Nurse) - Spanish and Italian

Title: Medical Services Advisor (Nurse) - Spanish and Italian
Salary: Not Disclosed
Location: Ireland, Dublin Region, Dublin, Dublin 12
Languages: English, Italian, Spanish
Posted: 7th May 2012

Medical Services Advisor (Nurse) - Spanish and Italian

Allianz Worldwide Care Profile
Headquartered in Dublin, Allianz Worldwide Care specializes in providing international health insurance for employees, individuals and their dependents, wherever they are in the world. As a wholly owned subsidiary of Allianz SE, the company is able to draw on the resources and expertise of one of the world?s leading insurers and financial services providers. With nearly 153,000 employees worldwide, the Allianz Group serves 75 million customers in 70 countries. Based in Park West, Dublin 12, Allianz Worldwide Care employs 600 staff.

Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims, under its ?Clear to Zero? claims handling initiative. With a 95% client retention rate and a customer base that includes many of the Fortune Global 500 companies, Allianz Worldwide Care continues to build a reputation for service excellence in international healthcare.

Key Responsibilities

Preauthorization of in-patient treatment.
Aggressive cost containment through tight adjudication, correct evaluation of medical appropriateness and successful negotiation.
Case management of complex cases.
Maintain relationships with brokers/clients/providers.
Medical claims reviews

In line with our plans to provide 24 /7 service to our insured members this role will involve working night and weekends on a rotational basis.
Experience Required

Minimum of 3 years professional clinical experience in a multi-practice operation or hospital.
Exposure to administrative functions.
Sound medical knowledge suitable
Must have fluency in English, Spanish and preferably Italian

Behavioural Competencies

Customer focused
Strong communication (verbal & written)
Ability to work effectively within a team environment
Honesty and Integrity
Ability to work under pressure
Ability to prioritise workload and manage time effectively
Highly motivated and proactive
Results driven and solution orientated

Technical Competencies

Strong Knowledge of Microsoft Office ( Excel, Word)

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To learn more about us please visit
www.allianzworldwidecare.com/movie
Allianz Worldwide Care is an Equal Opportunities Employer

Fixed Income Trading (FIT) Integration Project Manager

Title: Fixed Income Trading (FIT) Integration Project Manager
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish
Posted: 16th May 2012

The Role

FIT Integration is a project management role tasked with the responsibility of ensuring that both dealer and customer etrading initiatives over Bloomberg are delivered efficiently and on time. The team works with various internal groups within Bloomberg as well as both business and technical contacts within our customers.

Our projects involve a multitude of proprietary and third party systems as well as a wide range of fixed income security types such as Cash Bonds, Money Market, Repo, Credit Default Swaps and Interest Rate Swaps. Sellside dealers integrate their pricing & trading engines with our platform via Bloomberg proprietary APIs. We also provide FIX & FTP solutions for trade reconciliation and allocations.

Buyside customers integrate their Order Management Systems with our platform via FIX to be able to stage orders onto Bloomberg and route them to various dealers for execution and allocation.The team also sets up workflows to various Clearing Platforms and Data Repositories such as the CME, LCH. Clearnet, ICE, DTCC and Markitwire.

- Project management : Ensures that dealer and customer etrading initiatives over Bloomberg are delivered efficiently and on time.
- Customer Service : Focuses on supporting our customers' needs.
- Process Efficiency : Follows the team's written procedures & gives feedback on how to improve them.
- Communication : Works well with both commercial and technical staff, within Bloomberg and within our customers.
- Knowledge of systems & workflows : Able to relate to a multitude of proprietary and third party systems as well as a wide range of security types and workflows
- Development : constantly learning as well as teaching others & updating documentation for the greater good of the team & department.

Key Skills / Experience required :

- Strong project management skills with a proven track record of delivering Fixed Income etrading integration projects on time
- Knowledge of securities markets and the industry standard FIX protocol
- Excellent communication skills
- Fluency in major foreign languages would be viewed favorably
- Degree or equivalent

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Bilingual Fixed Income Electronic Trading (FIET) Sellside Representative

Title: Bilingual Fixed Income Electronic Trading (FIET) Sellside Representative
Salary: Competitive
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role:

Bloomberg's Global Execution Business is expanding and we therefore have an exciting opportunity for a Sellside Representative within the Fixed Income Electronic Trading (FIET), Sellside Liquidity Sales Team. We are looking to recruit a motivated individual with proven experience working with the sellside.

Responsibilities:

The candidate will manage existing relationships with the dealers who already provide liquidity to the platform, as well as helping to manage the day to day production issues. The candidate will also seek to expand the pool of liquidity in line with our strategic goals and dynamic market changes.

The successful individual will be a self starter, who will be able to multi-task and work under tight deadlines. This candidate will also be a strong relationship builder, with key sell side contacts and be viewed by them as a partner within Bloomberg.

Requirements:

-Proven experience and / or knowledge of Fixed Income / Derivatives E-Commerce.
-Proven sales and account management skills.
-Strong attention to accuracy as well as the ability to work under pressure.
-Ability to prioritize tasks effectively.
-Excellent communication & customer service skills.
-Candidates must be prepared to travel.
-Bachelor's degree or equivalent work experience.
-Second Language fluency is preferred.

Experience of working within the Derivatives space is required. (Understanding of the changes to the regulatory environment (SEF/MiFID II) and clearing workflows is desired).

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Global Customer Support Representative with Spanish and another European Language

Title: Global Customer Support Representative with Spanish and another European Language
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

The Role:

The Global Customer Support Department provides 24/7 support to our clients. The aim of the department is to provide superior customer service with no wait time. Our model follows the sun so that we always have 2 call centers open at all times providing seamless service. We also provide multi-lingual support to our clients. In the customer support role, you will gain an introduction to our products and services, our clients, as well as insight into the global financial markets. It is a fast-paced environment and requires the ability to multi task. Good communication and problem-solving skills are necessary to be successful in this role.

Duties:
-Provide superior customer service to our clients on inbound phone calls.
-Transfer customer calls to appropriate staff.
-Outbound calling will be necessary to introduce new clients to Bloomberg.
-Identify, research, and resolve customer issues using proprietary company software.

Qualifications:
-Ability to provide exceptional customer service
-Strong telephone etiquette
-Excellent verbal and written communication skills
-Multi-tasking skills and ability to work well under pressure
-Strong problem solving skills
-Ability to be a team player
-It is essential that you are fluent in English and Spanish plus one other European language
-Experience in a call center environment a plus

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Mergers and Acquisition Data Analyst - with EU Languages

Title: Mergers and Acquisition Data Analyst - with EU Languages
Salary: Competitive
Location: United Kingdom, London
Languages: Dutch, French, German, Italian, Russian, Spanish, Czech, Hungarian, Polish, Romanian, Slovak, Slovenian
Posted: 16th May 2012

The Role

Bloomberg is seeking a data analyst to assist with the coverage of global Mergers & Acquisitions. The successful candidate will be part of a team responsible for the timely and accurate capture of all M&A information. The analyst will also be expected to contribute to the future development of the product and conduct competitor analysis.

Responsibilities include monitoring deal flow on a real-time basis, developing and maintaining relationships with external financial advisors, market professionals, as well as internal departments. The successful candidate will be comfortable taking initiative in a highly interactive, time sensitive environment, and have the ability to multi-task.

Qualifications

- Interest in Mergers and Acquisitions
- Bachelors, MBA, Masters in Finance related subject, or CFA preferred / or equivalent work experience
- Demonstrable leadership experience
- Established network of equity professionals and desire to build additional relationships is beneficial
-Outstanding written and oral communication and presentation skills
-Excellent attention to detail & ability to work in a high volume & time sensitive environment
- A self-starter; Proven ability to take ownership & initiative of projects
- Fluency in English as well as an additional EU language (Preferably Russian or an Eastern EU language) is essential

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Greece
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Public Relations Coordinators / Front Desk Agents (M/F) for our resorts abroad.

Your role
� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills
� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Salary adapted to skills and experience (fixed salary + bonus on objective). Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

TENNIS INSTRUCTOR (M/F)

Title: TENNIS INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Dutch, French, German, Italian, Russian
Posted: 22nd May 2012

Club Med recruits Tennis Instructors (M/F) for our resorts in France or abroad.

Your role
� Beginner and advanced group. lessons for adults and children
� Organization and animation of various sporting events and tennis tournaments
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma as tennis coach or good competition level
� Teaching experience mandatory
� Fluent French mandatory, another foreign language a plus (German, Dutch, Russian, Italian)

Your personal skills
� Professional
� Enthusiastic
� Dedicated
� Organised
� Pedagogue

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Contracts Manager, Negotiations Team Leader with Languages

Title: Contracts Manager, Negotiations Team Leader with Languages
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, German, Italian, Spanish
Posted: 16th May 2012

The Role

Bloomberg is looking for a driven, results oriented individual to take on an exciting role of a Contract Administration/Escalated Support and Negotiations Team Leader. The person in this role will be leading a small team of Representatives who are the first point of reference for all questions and negotiations on the terms of license agreements across our product lines.

Responsibilities include:

- Contracts - Drafting, Evaluation, Negotiation and Execution:
o Non Disclosure Agreements, Licensing Agreements, Master Agreements, review of customer proposed terms and conditions
o Commercial and Government Agency (all levels) Contracting
- Serve as the point of contact for customers on contractual matters. Act as contractual -middleman between company employees and customers, ensuring timely review and approval / reconciliation of variations.
- On contracts, provide acceptable modifications in line w/company policies and often negotiate directly with customer attorneys until consensus has been reached
- As needed, provide guidance on contract matters to business managers or other staff, including training to other employees in contracting practices and procedures.
- Work with Finance, Product, RISK, Legal and Compliance departments to ensure adherence to ensure new or updated product terms adherence to company procedures and policies.
- Support Product Management to ensure company products and services are offered with appropriate, competitive terms and conditions
- Monitor competitive terms. Monitor customer satisfaction with our terms and conditions and contracting practices, and recommend changes.
- Handle on-going issue and change management
- Personnel management/talent development - Working with manager, supervise and guide teammates. Ensure training of new staff is delivered on a timely, consistent basis. Responsible for all performance evaluations.

Qualifications:

-Bachelor's degree or equivalent work experience
-Proven people management skills and experience
-Experience in contract administration and negotiation is preferred
-Proven administration skills
-Self-motivated individual
-Strong organizational skills including project management
-Excellent verbal and written communication skills
-Fluency in Spanish, Italian, French or German beneficial
-Proficiency in Microsoft Office - WORD, EXCEL, PROJECT
-Ability to multi-task and work with minimal supervision
-Ability to work under pressure and meet tight deadlines
-Experience of working in a fast paced environment
-Ability to work closely within a global team

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Earnings Estimate Project Representative with Languages

Title: Earnings Estimate Project Representative with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: French, German, Italian, Portuguese, Russian, Spanish, Croatian, Czech, Serbian, Slovak, Ukrainian, Slovenian
Posted: 16th May 2012

The Role:

We are seeking highly motivated people to join the Global Data Equities team. This group provides real time market data which is used by our clients to make informed Investment decisions. We are targeting dedicated, self starting candidates with a passion for the financial markets that with training and development will help drive this product forward. The aim of the team is to expand the depth and breadth of our interim Earnings Estimates coverage.

The primary responsibilities of the role will be to liaise with Brokers and Equity Analysts to obtain and update this time-sensitive Forecast data on the Bloomberg Terminal. You will be working in a fast-paced environment and the role requires a good eye for detail and the ability to multi task. Excellent communication skills as well as the ability to work well under pressure are essential to be successful in this role, as are superior client service skills.

Responsibilities:

- Monitor earnings calendars of major listed companies
- Sourcing Earnings Estimates data over the phone
- Update forecast data on the Bloomberg Terminal

Qualifications:

- Ability to provide exceptional customer service
- Excellent verbal and written communication skills
- Time-management skills and ability to work well under pressure
- Meticulous attention to detail
- Fluency in any of the following EU languages is preferrable but not a requirement - Italian, French, Spanish, Portuguese, German or any Eastern European language
- Bachelors degree (or equivalent) or relevant work experience

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

Analyst/ Reporter (Credit & Rates) - with Languages

Title: Analyst/ Reporter (Credit & Rates) - with Languages
Salary: Negotiable
Location: Germany, Hessen
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

Bloomberg News is seeking Analysts/Reporters for our First Word Rates/Credit product, based in our Frankfurt office. The individual in this role will be responsible for providing concise, on-the-spot stories on:

RATES: developments in sovereign fixed-income markets, capturing the elements of both "what's happening" and "what it means," particularly in the context of macroeconomic and political developments, monetary and fiscal policy, debt offerings, fund flows, repo and money markets, relative value and curve analysis; strategist/analyst calls and buy/hold/sell, overweight/underweight recommendations.

CREDIT: developments in the corporate investment-grade (including covered bonds/pfandbriefe) and high-yield markets, capturing the elements of both "what's happening" and "what it means,", including new issue announcements, guidance, pricing and launches; secondary market trading; relative value and curve analysis.

Individuals responding to this ad should have experience covering fixed-income markets in a real-time news environment or equivalent industry experience (strategist, trader, analyst). Knowledge of Bloomberg's fixed-income functions is a plus; understanding of economic reports and indicators and the basics of central-bank operations necessary; at least one European language is a plus, though not a requirement. All candidates must have the ability and industry-specific knowledge to immediately discern actionable information from breaking news and have strong writing skills as well as make new contacts and turn them into sources.

Qualifications:

-Bachelor's degree or equivalent experience.
-Experience in fixed-income reporting and writing experience and/or experience in a comparable industry role strategist/analyst/trader).
-Strong work ethic & team player.

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

SAILING INSTRUCTOR (M/F)

Title: SAILING INSTRUCTOR (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Sailing Instructors (M/F) for our resorts in France or abroad.

Your role
� Adult and child group. and/or individual lessons
� Organization and animation of various watersport events
� Responsibility for the safety of the navigation zone
� Maintenance of the equipment
� Promotion of your activity in the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Sailing instructor qualification or similar certification preferred
� Experience in this position mandatory
� RYA powerboat level 2 certificate
� Fluent French mandatory, another foreign language a plus

Your personal skills
� Professional
� Responsible
� Enthusiastic
� Available
� Educational

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Multilingual Global Technical Support Representative

Title: Multilingual Global Technical Support Representative
Salary: Competitive + Benefits
Location: United Kingdom, London, Central London
Languages: French, German, Italian, Russian, Spanish
Posted: 16th May 2012

The Role:

Make the most of your IT knowledge in one of the most global and progressive financial environments in the world. Solve issues in areas including Software, Hardware, Biometric Security, Networking and much more, and provide our clients from around the world with the best customer service available. Global Technical Support will give you a chance to use your communication and organizational skills while working with the most powerful tool in the financial industry today.

By solving customers' hardware, software, and networking problems, showing them how they can maximize the benefits from their Bloomberg platforms, and providing outstanding service, you'll be given the opportunity to gain invaluable technical and customer service experience as well as to liaise closely with other departments to generate new ideas, explore new developments, and investigate complex issues. Bloomberg Global Technical Support is an exciting role that offers endless opportunities for individuals that are driven, highly-motivated, and eager to learn.

Responsibilities:

- Day to day support of all our customers in global locations.
- Telephone and remote support of our global customers.
- Knowledge share and updates amongst the team to ensure all team members have the latest information on all ongoing issues

Requirements:

- Business level fluency in one or more of the following European languages is essential: German, French, Spanish, Italian, Russian
- Experience working in a helpdesk environment
- Proven experience of solving technical issues
- Excellent listening, problem solving and analytical skills
- Outstanding communication skills with the ability to remain calm under pressure and work in a concise, clear and focused manner
- Good understanding of IT products and principles

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Multilingual Customer Service Executive

Title: Multilingual Customer Service Executive
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: Arabic, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish, Turkish
Posted: 10th May 2012

German/French/Dutch/Arabic/Turkish/Russian/Italian/Spanish/Norwegian/Swedish

As a Customer Service Executive you will report to a Team Leader in customer care. We are looking for candidates that are dedicated to cover different shifts The positions start either on the 11th or the 25th of June.

As a Customer Service Executive you are responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.

Main Responsibilities:

� Handle pre and post reservation inquiries by phone, e-mails and fax;
� Handle sales requests by phone and e-mail;
� Modify, change and/or cancel existing reservations;
� Outbound calls to hotels/guests to arrangement special requests;
� Liaison between guest and hotel to resolve complaints;
� Manage relationships with hotels by providing high levels of customer service and account management support.
� Excellent communication skills;
� Excellent commercial selling skills;
� Problem solving;
� Experience with internet and hotel industry;
� Sense of responsibility;
� Independent and customer friendly.

Requirements:

� Our ideal candidate is fluent in English and another language listed above;
� MBO level or higher;
� Available Full-time (40hrs) and flexible in your schedule.

What Booking.com will offer You!!!

� A gross salary of EUR 1.700,- based on 40 hours;
� International working environment;
� Convenient office location in the center of Amsterdam;
� 8% holiday money paid in May of every year;
� 26 holidays per year on full time bases;
� Quarterly Bonus Plan 12% of your salary, based on set targets;
� 20% Premium pay for hours worked after 7pm;
� 60% Premium pay for hours worked on the Weekend;
� 80% Premium pay for hours worked after 7pm on the Weekend;
� Travel Allowance.

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: Portugal
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

New Energy Finance Data Researchers with Languages

Title: New Energy Finance Data Researchers with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: Dutch, French, German, Italian, Spanish
Posted: 16th May 2012

We are seeking a highly motivated Data Research Analysts to join our global clean energy research team. The role of the Researcher is to create value added research data on the technology, financial activity and economic drivers in one of our clean energy sectors: wind, solar, bioenergy, geothermal, energy efficiency, water/hydro or CCS.

The main responsibilities will be to update, maintain and process this data using our internal Desktop Knowledge Management System, the Bloomberg Professional Service as well as other external data sources and research tools on the Internet.

The role would require you to participate in time-sensitive projects and take collaborative initiatives with colleagues globally. Additionally, you will be expected to deliver a high level of customer service to external and internal Bloomberg customers. Therefore the ideal candidate for this entry level position will have outstanding written and verbal communication skills as well as a passion for the financial and clean energy markets.

Qualifications and Skills Required:

- Bachelor degree (Accounting, Commerce, Economics, Finance, Bus. Science,
Engineering) or equivalent work experience
- Strong Academic record at undergraduate or postgraduate level
- Good numerical skills
- Basic knowledge of the energy industry and a keen interest in the drivers for
clean energy solutions and financial markets
- A good eye for detail, experience of data research desirable
- Excellent written and verbal communication skills
- Ability to prioritize, multi-task, and deliver with regard to fast deadlines
- European languages a distinct advantage
- In appointing a candidate we may be guided by appropriate employment equity
considerations in a job description

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Earnings Estimate Project Representative with Languages

Title: Earnings Estimate Project Representative with Languages
Salary: Competitive
Location: Africa, Cape Town
Languages: French, German, Italian, Portuguese, Russian, Spanish, Czech, Polish, Romanian
Posted: 16th May 2012

The Role:

We are seeking highly motivated people to join the Global Data Equities team. This group provides real time market data which is used by our clients to make informed Investment decisions. We are targeting dedicated, self starting candidates with a passion for the financial markets that with training and development will help drive this product forward. The aim of the team is to expand the depth and breadth of our interim Earnings Estimates coverage.

The primary responsibilities of the role will be to liaise with Brokers and Equity Analysts to obtain and update this time-sensitive Forecast data on the Bloomberg Terminal. You will be working in a fast-paced environment and the role requires a good eye for detail and the ability to multi task. Excellent communication skills as well as the ability to work well under pressure are essential to be successful in this role, as are superior client service skills.

Responsibilities:

- Monitor earnings calendars of major listed companies
- Sourcing Earnings Estimates data over the phone
- Update forecast data on the Bloomberg Terminal

Qualifications:

- Ability to provide exceptional customer service
- Excellent verbal and written communication skills
- Time-management skills and ability to work well under pressure
- Meticulous attention to detail
- Fluency in any of the following EU languages is preferrable - Italian, French, Spanish, Portuguese, German or any Eastern European language
- Bachelors degree (or equivalent) or relevant work experience

**Please note when you click on the apply button you will be redirected to Bloomberg�s career site where you will need to complete the online application in order to be considered for this role, you will also need to select � Top Language Jobs� in the how you heard about us section **

FRONT DESK AGENT (M/F)

Title: FRONT DESK AGENT (M/F)
Salary: Competitive + Accommodation & Meals
Location: Italy
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Front Desk Agents (M/F) for our resorts in France or abroad.

Your role
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile
� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus

Your personal skills
� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F)

Title: KIDS REP (M/F)
Salary: Competitive + Accommodation & Meals
Location: Turkey
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Flemish, Greek, Czech, Polish, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Kids Rep (M/F) for our resorts abroad.

Your role
� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organizing game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile
� Availability and international mobility from 3 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred
� Fluent French compulsory, another foreign language a plus

Your personal skills
� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Italian Speaking Technical Support Agent

Title: Italian Speaking Technical Support Agent
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, Belfast
Languages: English, Italian
Posted: 1st May 2012

Role: Technical Support Representative
Reports to: Technical Support Managers

Purpose:

Deliver an effective and professional service to multiple clients; adhere to client policy and to provide an effective and accurate technical support service to the customer by phone, email, social media and chat.

Concentrix currently handles enquiries regarding a number of products across major clients. These include worldwide leaders in technical products and technology services.

The person in this position will work in a team environment to support the customers of multiple clients with technical issues. The role requires a high level of technical knowledge with an equal focus on delivering an exceptional customer experience via both telephone and email in a timely and efficient manner.

Responsibilities:

� Deal with customer contacts in an effective, efficient and courteous manner.
� Troubleshoot all known/unknown issues with a specific product.
� Follow agreed technical support processes and procedures.
� Maintain clear documentation of all issues/troubleshooting.
� Research solutions to customers� unresolved problems.
� Resolve outstanding cases within the timeframe set and agreed by client specific, Level 2/3 TSR, Technical Specialist or Team Lead.
� Report all new findings to appropriate client specific Team Lead.
� Escalate outstanding issues to client specific Level 2/3 TSR when all troubleshooting has been exhausted.
� Support the client specific Team Lead to ensure an effective service.
� Achieve the agreed utilisation rate set and agreed by line manager.
� Adhere to client specific policies.
� Represent the client with the highest level of professionalism.
� Ensure familiarisation with all client specific media and hardware
� Deliver an effective, efficient and accurate test service when involved in a client test project.
� Perform any other duties relating to the tech departments as and when required.

SKILLS

Essential Criteria:

� Fluency in written & spoken English and Italian
� Customer Focus � 6 months outstanding customer service experience in a service driven environment
� Good knowledge of appropriate Windows operations systems.
� Good knowledge of hardware and PC configuration.
� Good time management skills.
� Knowledge of the internet.
� Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale
� Planning & Organising - Ability to multitask, plan and prioritise workload
� Effective Communication - Excellent communication skills both verbal and written
� Resilience - Demonstrates resilience and ability to work on own initiative
� Problem Solving - Demonstrates problem solving and troubleshooting skills
� Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets

Desirable Criteria:

� 2 years outstanding customer service experience in a service driven environment
� An understanding/working knowledge of networking
� An interest in photography

TERMS AND CONDITIONS

SALARY

£7.45 per hour (equivalent to £15,500 per annum gross (taxes to be deducted).

All Concentrix staff must have a UK bank account in their own name and must provide these details to us on their first day of employment (exceptions made for those who are relocating to the UK).

If you start after 21st of a month, you will not receive your first payment until the following month.

HOURS OF WORK

40 Hours per week on a rotational shift pattern from Monday to Friday
7am � 7pm however your Department�s operational hours are 24 hours 7 days per week. Your operational hours may be subject to change due to operational requirements. The nature of your employment is such that you will work whatever hours may be necessary to fulfil the duties of your post.

Flexibility is important. Obligations placed upon you and tasks required of you will inevitably vary and develop with the growth of the Company. Therefore as and when considered necessary or appropriate you are liable to transfer to or undertake other duties, within your competence and within reason, to meet fluctuations or priorities in work demands.

TRAINING/INDUCTION

You will receive full training and will consist of acquiring how the client operates, as well as technical and product knowledge, required for the position.

No absence or lateness during this period. There will be assessments ongoing through training and final assessment at the end. All training is conducted in English.

HOLIDAYS

21 Holiday & 6 Stat days & birthday day off. Holidays cannot be taken in the first month of employment. In months 2 and 3 of probation, holidays can be taken if accrued. All Concentrix employees are entitled to their birthday day off as an additional benefit.

What are the BENEFITS of working for Concentrix?

� Extremely competitive salary
� Concentrix provides a bright, modern and exciting place to work with excellent staff facilities
� the opportunity to travel and work abroad
� the opportunity to improve your standard of English and work in a multi-lingual environment
� Performance Related Pay
� Staff Discount Scheme
� Eye Care Provision
� Cycle to Work Scheme
� Childcare Vouchers
� Annual Reward & Recognition Ceremony
� Free cakes and fruit on a Friday!
� 21 Holidays & 6 Stat days & birthday day off
� Stakeholder Pension Scheme
� Team and Concentrix events

PROBATION PERIOD

There will be a 3 month probation period before confirmation of your contract status.

Does Concentrix offer a relocation package?

For those that are relocating, we offer a fantastic package:
Travel costs will be reimbursed up to the cost of �250 (reimbursements will be authorized if the employee remains employed by Concentrix for at least 3 months). All receipts must be kept for reimbursement.
Accommodation provided up to the first seven nights stay and an excellent support system in place to help find permanent accommodation.

We have an individual relocation advisor within Concentrix who will offer ongoing help and assistance until you get settled (opening up bank accounts, applying for National Insurance numbers and finding accommodation)

More information on Belfast...

Belfast is a vibrant, multi-cultural and exciting place to live. As the capital city of Northern Ireland, Belfast is home to more than 270,000 people and boasts a wide variety of exciting attractions, entertainment and shops.

The transportation within Belfast is also first class with two airports, direct sea crossings from Scotland and England and a direct rail link from Dublin, getting to Belfast and Northern Ireland has never been easier.

Moving to a new city can be a daunting experience but Belfast is among the most welcoming cities in the world and we, as a company, do our best to make sure the transition is as easy and enjoyable as possible!
Finding accommodation is simple with the support of our relocation team and it is extremely cheap to live in Belfast � accommodation, transportation and the general cost of living are all very reasonable.

To find out more about this fantastic city, please visit http://www.gotobelfast.com

We look forward to receiving your application soon!

BARTENDERS (M/F)

Title: BARTENDERS (M/F)
Salary: Competitive + Accommodation & Meals
Location: France, Provence.Alpes-Côte d'A.
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Greek, Czech, Polish, Romanian, Turkish, Other Languages, Swiss German
Posted: 22nd May 2012

Club Med recruits Bartenders (M/F) for our holiday resorts in France or abroad.

Your role
� Welcome the clients and offer them a personalised service
� Put forward the bar services
� Prepare and serve various and international drinks
� Versatile: table and bar services

Your profile
� Availability and international mobility from 3 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails and alcohols
� Fluent French complusory, other foreign languages a plus

Your personal skills
� Professional
� Responsible
� Available
� Self-sufficient
� Good inter-personal skills

French season contract. Salary adapted to skills and experience. Accommodation and meals provided by Club Med and other advantages connected with our Club Mediterranée group.

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Senior Technical Team Manager - New Start Up!

Title: Senior Technical Team Manager - New Start Up!
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, French, German, Italian, Spanish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work as a team manager on a new start-up. The first of their kind, these positions are new, exciting and innovative. Part of a global brand � leaders in Ad Management,you will be a member of the start-up team with fantastic potential to develop your career as the team size grows. You will play a key part of the recruitment team, to help source and position the new teams.

You will actively manage, lead, motivate and develop teams of B2B technical and customer campaign management specialists. Your team will be providing technical email and phone support to European customers for Rich Media campaigns. A technical role your focus will be on planning, coaching, prioritising, managing performance, allocation of work and leading the team to achieve SLA�s and KPI�s. You will be involved in developing systems, processes and team members to achieve superior levels of service enhancing the client relationship. Both you and your team will have the ability to absorb complex technical concepts and communicate them to a non-technical environment.

Key Responsibilities:
- Reporting on a daily basis to the Operations Manager, you will actively manage the team (floor-walking, observing, coaching, performance team meetings, delegating, planning, monitoring).
- Manage the on-going day-to-day activities within the team by providing assistance; technical support, guidance and advice on how to resolve technical issues and help launch campaigns in order to ensure that client service level agreements are being met.
- Liaising with HR, you will manage all areas of Human Resources for your team to include staffing, performance management, promotions etc. You will ensure that employee attendance; absence and working hours for the team are logged accurately.
- Identify and effectively manage areas of concern and underachievement. Adopt an objective and discrete approach to reach an effective solution whilst maintaining discipline and morale.
- Manage the collective and individual performance of the team by monitoring, providing technical support, and advice. .
- Implement and maintain departmental processes to meet customer demands and to improve the quality of service provided. Ensure that team members are fully briefed on new information within agreed time scales.
- Understand the requirements of the Customer base in order to communicate and provide advice and assistance, as well as technical support to team members on new services, ongoing issues and build successful customer relationships.

Requirements:
- Excellent IT skills and a passion for technology. You must have Coding experience in HTML5, JavaScript and Flash AS2 & AS3
- Ability to code, investigate and trouble-shoot in Flash AS3 and AS2 is a necessary requirement for this role.
- An ability to produce creative template based flash content from supplied assets is desired; you will ideally have worked within Advertising/marketing or media.
- Knowledge of online advertising and digital technology preferred
- Ability to provide Rich Media support for building internal tools to scale the business
- Experience of Working closely with Media Campaigns managers to trouble shoot and launch media campaigns.
- Proven leadership skills with the ability to lead, motivate and develop a team of technical specialists.
- Excellent team player you will have proven experience at working within large and small groups with a direct line reporting structure to Management.
- Previous people management experience preferably within a Contact Centre to include recruitment, retention and absence management.
- Excellent coaching and mentoring skills is a must for this position. You will have the ability to facilitate the personal and professional development of your team by giving them constructive feedback. You will also challenge and support the development of your team and that of your colleagues.
- Excellent communication and influencing skills with the ability to plan, prioritise and allocate work to achieve and exceed agreed SLA�s.
- Strong problem solving skills with the ability to quickly identify key issues and provide effective solutions.
- Proven ability to develop systems, process and teams to achieve superior levels of service to enhance the client relationship
- Previous working knowledge of statistical analysis
- Passion and drive for learning and development to include self-development.
- Fluency in English (both written and verbal) + a second language is a desirable. Either French/Italian/German or Spanish.

Italian Technical Customer Support

Title: Italian Technical Customer Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit Italian speaking technical support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and escalate to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English and Italian is essential! All Training is conducted through English!

Se necesita profesor de Italiano en Valencia

Title: Se necesita profesor de Italiano en Valencia
Salary: por hora
Location: Spain, Comunidad Valenciana, Valencia, Valencia
Languages: Italian, Spanish
Posted: 3rd May 2012

Somos una empresa de gran éxito en constante crecimiento que trabaja con profesores y traductores autónomos de todo el mundo para ofrecer a sus clientes (particulares o empresas) clases de diferentes idiomas, en su domicilio o su oficina.

Actualmente estamos incorporando profesores a nuestra cartera para un cliente que solicita cursos de idioma. Los datos del curso son:
Idioma: Italiano para negocios
Ciudad: Valencia, CIF B-46001699
Duración del curso:30 horas
Número de estudiantes: 1
Nivel del alumno: pricipiante
Requerimientos específicos: ninguno
Fecha de inicio preferida: inmediata
Horarios de dictado del curso: Lunes a las 8:30 hs (clases de 1,5hs)
Los requisitos para formar parte de nuestro equipo son: poseer un nivel avanzado de la lengua que enseña, tener una licenciatura y certificado de enseñanza y al menos dos años de experiencia como docente. También se le requerirá una visa o permiso de trabajo si usted no es residente en España. Los candidatos que no cumplan estos requisitos serán excluidos del proceso de reclutamiento.

Si te interesa esta propuesta, por favor envía tu currículum a valeria@languagetrainers.com

Si enseñas otro idioma, o te gustaría impartir clases en otra localidad o a través de Internet, no dude en rellenar el formulario que se encuentra en el mismo enlace.

En todos los casos, tus datos serán tratados de forma confidencial, y nos pondremos en contacto contigo tan pronto confirmemos una vacante en tu localidad.

Italian Speaking Rich Media Campaign Services

Title: Italian Speaking Rich Media Campaign Services
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high caliber customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

� Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Bilingual Speaking Fraud Analysts

Title: Bilingual Speaking Fraud Analysts
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: Dutch, French, German, Italian, Portuguese, Spanish
Posted: 21st May 2012

Overview

The WW Apple Store Sales and Service team is seeking 2 new E-Commerce Specialists to join the team. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire � and that by focusing on the smallest of details, we can make big impacts with our customers. Building this environment starts with YOU!

The ideal candidate will have experience working in a fast-paced B2C e-commerce environment. The role of an E-Commerce Specialist is to liaise and provide key support for Sales, Sales Support, Order Management on daily operational issues, resolution of customer queries and escalations in relation to all payment methods offered on the AppleStore. This involves daily interaction with banks and our payment partners to ensure the accurate and timely processing of payments and refunds by credit/debit card, wire transfer, cheque, loan and lease.

Fluent in English plus one of the following languages: German, Italian, French, Dutch, Portuguese or Spanish (both verbal and written) is an essential requirement for this role. Fluency in a third language, would be an advantage for this role.

Responsibilities

� Interaction with banks, financial institutions and credit mangers to ensure the accurate and timely processing of payments by credit card, debit card, bank transfer, cheque, loan and leasing.
� Analysis of incoming Apple Store orders for potential fraud risk and identify Fraud trends involving outbound telephone calls to customers. Follow up and resolve chargeback queries.
� Processing of customer related queries concerning payments, refunds, VAT related changes, amending and re-printing invoices, raising credit/debit memos and reconciliation.
� Liaison and key support role for Sales, Sales Support, Finance on daily operational issues, problem escalation and resolution.

Skills & Experience

� Qualification in Business/Finance a distinct advantage
� Strong communication skills, team player, customer focused and maintain a professional attitude
� Relevant/similar experience and fluency in at least one foreign language is a distinct advantage
� Ability to work in an information sensitive environment
� Team player and ability to work in a changing challenging environment.
� Excellent telephone manner, interpersonal and communication skills
� Highly motivated and organized with the ability to work to tight deadlines.
� Ability to use discretion and work on own initiative
� Very good accuracy and attention to detail
� As this job is direct relation to order volume flexibility is required and will involve weekend work.
� Knowledge of SAP and MS Excel

Hardware Sales Account Manager � Italian Market

Title: Hardware Sales Account Manager � Italian Market
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 9th May 2012

Sun Enterprise Hardware Sales Account Manager � Italian market ( based in Dublin ) @ ORACLE CORPORATION

Oracle Direct is our EMEA Inside sales organisation selling All Oracle Technology products and services. This line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional. Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled career opportunities within the Oracle global organisation

We offer you a truly international working environment that is fun, exciting and always challenging.

Responsibilities

- Sells Sun/Oracle Hardware Products and Solutions via the Telephone and Internet
- Manages business pipeline, draws up account/territory management plan
- Maximizes hardware revenue from existing accounts, working in close and active cooperation with Field Sales colleagues and Oracle Partners in the UK territory
- Identifies, qualifies and establishes new accounts
- Works field sales force, partners and Sales programs team to plan and direct sales campaigns
- Assists customers to determine their current and future computing needs by giving them advice on appropriate computing technologies and IT trends
- Proposes products and upgrades
- Organizes and conducts sales presentations/product demonstrations online
- Drives and manages the full sales process

Personal skills and qualifications

- Fluency in Italian and English is essential
- Proven track record in B2B solution sales environment
- Strong grounding in all aspects of professional selling especially
- Self motivated to continuously expand personal professional knowledge
- Professional with good organizational and planning and prioritization skills
- Strong communication and persuasive skills
- Third level education or equivalent experience

What we offer

- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic, and fun working environment
- Competitive, performance related salary
- Excellent Flexible Benefits package + Relocation package (if applicable)

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Italian Speaking Technical Accountant

Title: Italian Speaking Technical Accountant
Salary: Competitive
Location: Slovakia, Bratislava, Bratislava
Languages: English, Italian
Posted: 17th May 2012

Job description, responsibilities and duties

We are looking for Accountants, who will be responsible for effectively and independently handling a portfolio of an international client. The following activities will be included in the daily work:

reinsurance accounting (premium and claims)

analysing of international client portfolio

debt collection and cash flow management

This is only possible with an understanding of re-insurance accounting principles. According to the required knowledge, we will provide you an in-depth training in reinsurance and its accounting to arm you for the daily work.

Tasks such as preparing data reports and statistics, quality controls, planning and controlling of workload or project work will occur to be part of your responsibility. In addition you are required to collaborate with various internal stakeholders across Europe and especially with the central Hubs for Technical Accounting (process owners) in Zurich, Switzerland.

Requirements for the employee

Required education

University education (Bachelor's degree)

Specialisation, field:
economic

Skills

Language skills:

English - advanced and Italian - advanced

Computer skills - user:
Microsoft Excel - advanced
Microsoft Word - advanced

Personality requirements and skills

Secondary Economic School or Secondary Grammar school with 1 year of working experience in the area of finance, accounting, administration or University degree preferably in the area of finance, accounting, economics

Language skills: English fluent written and spoken, Italian fluent written and spoken

Good comprehension of MS Office (e.g. Excel, Word, Power Point)

Flair for numbers

Good verbal and written business communication skills

Excellent team player and openness

Diligent and accurate working style

Detail oriented

Analytical skills

Italian Sales Executive Team Leader

Title: Italian Sales Executive Team Leader
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown
Languages: English, Italian
Posted: 18th May 2012

Primary Job Responsibilities

The Team leader of the Italian Dublin Sales Executive dept will be responsible for leading a team of Sales Executive who are dedicated to generate revenue for the company. The Team Leader will be will be responsible for the implementation of a coaching plan which will lead to an increase in revenue generation for the dept. The Team leader will be expected to adjust and implement new processes to meet overall corporate objectives as directed by management and the supported PayPal merchant business units. The incumbent will ensure that duties such as training programs are provided to the team as they become available or created if a gap is identified. Participation in the development of staff growth and operational planning will be required. The Team Leader, Sales Executive is also responsible for managing quality and monthly handover targets set to the sales team.

SPECIFIC DUTIES

·Ensure that all revenue coaching and productivity targets are met.

·Create monthly coaching program and report back with details to sales manager. In addition provide this coaching and support as needed to subordinate staff. Ensure that skill development and reinforcement occurs to build excellent sales skills and core business knowledge. Utilize Education resources as needed to close skill and knowledge gaps.

·Achieve revenue goals by also providing regular reporting, and consistent coaching opportunities to the sales team.

·Report and ensure increase in productivity.

·Identify product opportunities for the segment and assist the staff in providing professional guidance to the client regarding their use. Work with peer managers to leverage best practices and understand new trends.

·Perform Quality evaluations of assigned staff according to stated QD requirements.

·Work with peer managers to leverage best practices and provide consistent coaching on, business strategies and the identification of opportunity.

Be a point of contact and support for the team on the floor

Conduct one to ones with the direct reports to review results versus targets set and set action plans if required.

Basic Minimum Qualifications(these should be objective and quantitative in nature). .

3+ years Sales or team management experience is essential.

A minimum of 2 years experience in practical skills development and coaching of subordinate staff.

Proven experience in managing 10 or more employees in a fast-paced business environment.

Experience in leading a team of individuals to meet assigned financial and performance targets.

Sales coaching experience is a must

Fluent Italian & English Essential

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian

Title: Multi-lingual Technical Customer Support � Russian / German / Swedish / Norwegian
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Dutch, French, German, Italian, Norwegian, Russian, Spanish, Swedish
Posted: 18th May 2012

Job Profile

This is a fantastic opportunity to work for one of the most high profile brands in the technology world. This is a company that you would be proud to have on your CV. Due to rapid expansion we are looking to recruit full-time technical customer support specialists, who have a genuine passion for IT & technology; to handle calls and emails from Business customers.

Typical Candidate Profile:

A graduate from either a business studies/I.T or technical related discipline. Possess excellent customer service skills, great attention to detail and be very comfortable and interested in the latest technology. This can be either mobile telephone technology/gaming/internet/web design. Fluent in English both verbal and written as all training and internal communication is through English. Will consider candidates who may not have a relevant qualification but have worked within a customer services environment and have a genuine aptitude/interest in I.T.

Training:

All successful candidates will complete 4 weeks intensive training to cover all aspects of product knowledge, systems, procedures, protocols and communication skills. After 4 weeks all trainees move into graduation bay where they are closely monitored and supported in their role for a further 2 months.

Key Responsibilities:

- Dealing with international business sector customers, you will receive incoming email and telephone requests looking to resolve technical issues relating to online applications.
- Using the internal system you will log tickets, open cases and track all communications with customers.
- You will troubleshoot all issues reported, resolve and with minimum escalations to level 2 support.
- You will provide a high level of support in a timely and efficient manner, ensuring outstanding levels of customer service to worldwide users.
- Working as part of a team, you will be required to achieve both individual and team goals.
- You will liaise with your Team Manager on a daily basis, helping to work to service level agreements as defined.

Experience Required:

- Experience in a 1st line technical support role would be an advantage but not necessary as full training will be given
- You will possess excellent IT Skills & a passion for technology!
- Excellent communication skills with a proactive and positive approach to tasks
- An effective team player, you will be able to work independently as well as managing projects as per your Team Manager
- You will have a proven ability to deal with problems and solve them effectively
- Very customer service focused, with the ability to deal both with your colleagues, team manager and customers in a friendly, respectful and polite manner
- Strong multi-tasking with excellent time management skills
- Fluent English is essential + fluency in either Russian/German/Swedish/Norwegian. (Additional languages also needed � French/Spanish/Italian/Dutch.

Enterprise Account Manager - Italian

Title: Enterprise Account Manager - Italian
Salary: Attractive Salary + Benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown
Languages: Italian
Posted: 18th May 2012

The Enterprise Account Manager position is a fundamental component of the PayPal Merchant Operations team, serving as a primary contact for a portfolio of large and strategically important merchant clients.

The role provides account management support in two capacities: as the primary contact for an assigned portfolio of large merchants and as a key member of a cross functional account team that includes Relationship Management, LMS Marketing, Product and Integration and Risk Management whose focus is to retain, manage and grow key account relationships while expanding PayPal revenue and market share.

The position works in tandem with Large Merchant Sales and Integration teams during the acquisition and live to site process, advising on best practice operational integrations and PayPal processes, procedures and policies in order to bring the merchant live to site with the optimal integration.

Post�sale, the incumbent serves as the lead point of contact for all operational aspects of the merchant processing relationship during the contract life, ensuring a smooth transition from activation through to the activity phase. The position is the focal point for information and communication with the client on critical operational issues including risk management and has responsibility for increasing the PayPal share of the clients� total payment volume as assigned by the Relationship Manager and senior management within Merchant Operations.

Job Requirements

-Demonstrated selling and relationship management skills with the ability to deliver clear and tangible results that meet and exceed assigned financial and customer satisfaction goals.

-The ability to truly understand customer needs and serve as an advocate for the merchant�s interests within the PayPal organisation. The management of internal relationship and networking building will be a key requirement in order to deliver on merchant goals.

-Excellent internal and external communication skills. Through a combination of face to face meetings, phone and written communication the EAM will maintain and grow the relationship and should appreciate how the approach needs to be tailored to specific merchants while understanding the level of detail appropriate for the situation.

-Direct experience in dealing with challenging and stressful situations and communicating difficult messages that will create a negative impact to the client.

-Experience in analysing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations.

-Demonstrated ability for creative thinking and an ability to implement a strategic vision and plan to address threats and develop opportunities for growing TPV and Share of Wallet for the merchant services business, while all the time ensuring effective risk management is in place.

-Strong project management skills and adaptability with a clear ability to juggle multiple opportunities and special initiative while prioritising effectively.

-Ability to organise and facilitate regular business reviews that add value for both the merchant and PayPal

Basic Qualifications

-Five plus years experience within a customer service, client relationship management environment or university degree plus three years experience.

-Acquiring/issuing/payments industry knowledge and experience, particularly in the relation to high regulated industries. An ability to communicate effectively within the business language of the market or vertical.

-A team player with demonstrated ability to execute across a cross-functional team as well as working independently. An individual who is willing to take ownership while utilising the knowledge within the organisation by building effective networks.

-Excellent oral and written communication experience with a demonstrated ability to communicate effectively with senior professionals and key decision makers within the merchant organisation

-Strong working knowledge of PC based Internet and software applications; word processing, presentation, spreadsheet, database.

Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out, annual staff parties etc)
� Annual Family Day Barbeque

Italian Speaking Customer Advisor

Title: Italian Speaking Customer Advisor
Salary: £8.50phr + Bonus
Location: United Kingdom, London, West London, KT2 6LZ
Languages: Italian
Posted: 21st May 2012

About us

Sitel is redefining outsourcing excellence in the contact center, by raising the bar on expectations. We are the leading global business process outsourcing provider of customer care and complementary back-office processes.

Summary of Primary Job Responsibilities

� Answer inbound and make outbound contacts within guidelines/goals established by the client and contact center management.
� Consistently achieve call quality score goals to meet client and customer satisfaction goals.
� Other duties as assigned.
� Escalate questions and issues to Customer Service Supervisor as required.
� Adherence to current sitel policies and guidelines.

Experience Target

� Call center experience a plus.

Knowledge/Skills/Abilities

� Excellent communication and customer service skills.
� Basic computer skills (e.g. hardware, operating systems, internet).
� Dependable, reliable and able to perform duties with minimal supervision.
� Ability to interact positively with peers and supervisors.

Pay Rate
£8.50ph

Other
Candidates must have fluent Italian Language skills

Italian Speaking Rich Media Technical Services

Title: Italian Speaking Rich Media Technical Services
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

Responsibilities:
� Provide technical email and phone support to European customers for Rich Media Campaigns
� Produce creative template based Flash content from supplied assets
� QA and convert assets to meet clients serving specifications
� Provide Rich Media support for building internal tools to scale the business
� Create and build templates for local markets
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience
� Work closely with campaign managers to trouble-shoot and launch a rich media campaign

Requirements:
� Experience in coding in HTML5, JavaScript and XML
� Ability to learn new programming and/or coding languages quickly and easily
� Knowledge of online advertising and digital technologies preferred
� Advanced knowledge of Flash � 2+years of Flash AS2 and AS3 experience
� Ability to code, investigate and troubleshoot in Flash AS2 and AS3
� Good knowledge of ActionScript, XML, and JavaScript
� Knowledge in HTML5 preferred
� Experience in quick turnaround support environment
� Proven ability to balance multiple priorities and strong attention to detail
� Must be fluent in English (oral and written) as well as the second European language

Italian Technology Sales Manager @ Oracle

Title: Italian Technology Sales Manager @ Oracle
Salary: Competitive
Location: Spain, Andalucía, Málaga
Languages: English, Italian
Posted: 9th May 2012

Oracle Technology Sales Manager � Italian Market � based Malaga

We are currently hiring a Technology Sales Manager for the Italian Market to be based in our EMEA Inside Sales Operation in Malaga.

Oracle Direct is our EMEA Inside sales organisation selling all Oracle Technology solutions and services.
This truly multicultural line of business has grown rapidly in last 10 years from 40 to over 1,000 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology sales professional.

Oracle�s Future Business Leaders and Sales Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organisation

RESPONSIBILITIES:
� Plans and manages a team of Italian Inside Sales Representatives, located in Malaga, within a defined geographical territory
� Responsible for the team achieving sales targets.
� Growth of Oracle's volume business throughout the Italian territory.
� Building on the existing revenue streams by a combination of direct and indirect selling with Oracle's business partners.
� Building a strong working relationship with the field management team.
� Responsible for developing the sales team through motivating, coaching and staff selection.

QUALIFICATIONS:
� A proven ability to achieve results within a sales environment.
� Delivery against previous sales targets set and effective selling techniques.
� Sound technical knowledge of Oracle/Sun product portfolio and how these apply to the Oracle/Sun customer base.
� Good understanding of the Oracle structure and knowledge of competitors and competitor activity.
� Previous experience in managing and coaching a team of people.
� Demonstrate the ability to help employees follow through with key requirements for excellent performance and personal development.
� The ability to understand and effectively respond to the customers issues and to build credibility and customer confidence in Oracle's capabilities
� Ability to deal with complex problems, understand evaluate risks, apply personal insight and experience to business situations, make decisions where there is no precedent or formal procedures
� Excellent interpersonal/influencing skills
� Ability to build and maintain strong collaborative partnerships with others.
� Fluency in English and Italian language
� The ability to multi-task - progressing several projects at the same time
� 3rd level education

WHAT ORACLE OFFERS
- Considerable investment in employees and their career development (including intensive Foundation Training course, IT, product, sales and personal skills development training)
- Challenging, dynamic and fun working environment
- Competitive, performance related salary

Customer Service Representative (Multilingual)

Title: Customer Service Representative (Multilingual)
Salary: From �24,000 + Excellent Benefits
Location: Ireland, Dublin Region, Dublin
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Flemish, Czech, Hungarian, Polish, Slovak, Swiss German
Posted: 9th May 2012

Are you Covidien?

More than 42,000 employees worldwide are proud to serve as the driving force behind our growth, innovation and passion for lifesaving work. A leading provider of medical devices, supplies and pharmaceuticals, Covidien ensures that doctors and nurses have the products and solutions they need to create better patient outcomes every day.

At Covidien, we have the opportunity to make a difference in the work lives of medical professionals around the world. Your individual talents and skills enable the team you work with, the group you support or the customers you serve to realize the full benefits of the healthcare products we make. Our commitment to you is to provide a positive environment with the tools you need for success.

Customer Service Centre

Covidien Services Europe Ltd, based in Cherrywood Business Park (close to the M50 & N11, Brides Glen Luas stop) is the EMEA shared service centre for all customer transactions. It is a multi-national centre covering 16 markets with 21 different nationalities. Customer orders are received by phone, fax or email with over 6,000 orders received and processed on a daily basis with a weekly order value of $37 million.

For our Customer Services Centre of Excellence we are constantly looking for talented individuals with the following language skills for future opportunities:

Czech, Danish, Dutch/Flemish, Finnish, French, German, Italian, Polish, Portuguese, Slovak, Spanish, Swedish, Swiss German, Norwegian with a potential need for further languages due to the company's growth.

Customer Service Representative - Position Summary

Join Covidien as a Customer Service Representative and you'll use your problem-solving abilities and excellent communication skills to guarantee quality service to customers around the globe. Working from our recently established European Services Centre in Dublin, you'll manage queries and orders for a variety of international customers. In return, we'll provide great training and development opportunities, as well as an excellent benefits package. It's a unique opportunity to be part of a rapidly growing and multicultural centre and make sure that life-saving medical supplies get where they're needed most.

Principle accountabilities:

- Efficiently managing customer queries and orders
- Communicating effectively with customers
- Processing orders to high standards of quality
- Contributing to process improvements whenever possible

Skills & Qualifications:

- Fluency in European languages
- Customer service experience (contact centre/call centre environment strongly preferred)
- A Leaving Certificate (or equivalent)

Other skills:

- English language skills to business standard
- Strong communication and time management skills
- Excellent customer focus and drive for results

Covidien is an equal opportunities employer and welcomes applications from all sections of the community.

Italian Speaking Customer Service Specialist

Title: Italian Speaking Customer Service Specialist
Salary: Competitive + Generous Shift Allowance & Benefits
Location: United Kingdom, East Anglia, Cambridgeshire, Peterborough
Languages: English, Italian
Posted: 9th May 2012

At WhiteConcierge we deal with some pretty amazing requests on behalf of some pretty remarkable people. So long as it�s not illegal or immoral, we always get it done. So if you ever experience two days the same whilst you�re working for us, you must be on annual leave!

WhiteConcierge is Europe�s leading B2B concierge, travel and lifestyle management service. Our team operates on a 24/7 basis in 9 languages, serving our global customer base.

The success of our business is drive by our people � that�s why we pride ourselves on delivering a unique service that is absolutely second to none. A WhiteConcierge Customer Service Specialist is a creative thinker, a natural communicator and an imaginative problem solver; above all they are dedicated to customer service.

You will be a lifestyle specialist, helping our clients get the very most out of their business, travel and leisure plans and fulfilling their every whim.

First and foremost, we need polished people with an incredible passion and perfection for everything they do.

Experience working with customer services in a contact centre environment would be an advantage but is not essential � the ability to multitask and to effectively manage your time, whilst delivering exceptional customer service is paramount.

WhiteConcierge Ltd is an Equal Opportunities Employer

Guaranteed Interview Scheme

As an Equal Opportunities Employer we actively encourage applications from people with disabilities. If you have a disability and have claimed a guaranteed interview, then you only need to meet the minimum qualifying criteria for the job you have applied for at the application and selection testing stages of the recruitment process. You will then automatically be invited to the final stage.

For more information about our business please visit www.WhiteConcierge.com

NO AGENCIES PLEASE

Italain Customer Solutions Agent

Title: Italain Customer Solutions Agent
Salary: Attractive & benefits
Location: Ireland, Dublin Region, Dublin, Blanchardstown, Dublin 15
Languages: English, Italian
Posted: 18th May 2012

Italian Customer Service

As an Agent within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner. As a frontline representative, you will be the primary point of contact for our customers � it is critical that you help provide them with predictable, compassionate, and timely resolution to their questions and inquiries while maintaining a positive and friendly attitude. An Agent within Customer Solutions exhibits strong communication skills, excels at customer interaction, exhibits creativity and skill in delivering practical solutions, and thrives in a collaborative team environment.

�Answer phone calls, emails, and case work from customers and work to resolve customer queries in real time or pass the information to the most relevant PayPal department so it can be dealt with appropriately.

Tasks involve: Research using the appropriate tools, limiting accounts as appropriate or lifting limits based on appeal, closing out of buyer complaints, tracking customer contacts and logging relevant case related information. (90%)

�Proactively recommend and educate the customer about features and benefits of products in order to improve their satisfaction and deepen their relationship with PayPal. In undertaking this duty you will use Compass and IT systems to recognize the opportunities and transition the call. Deliver on metrics set for offered and accepted opportunities. (5%)

�Provide consistent feedback regarding overall customer satisfaction, tools and processes (5%)

Competencies:
�Customer Focus
�Listening
�Problem Solving
�Composure
�Drive for Results
�Functional / Technical Skills

The above statements are intended to describe the general nature of work being performed within the role. They are not intended to be construed as an exhaustive list of all the responsibilities, duties, and skills required, nor be the entire list of behaviors or expectations for which one may be measured upon within the performance review process. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Additionally, Individuals need to be able to work any shift within a 24 hour period Monday through Sunday.
Basic Requirements

Fluent Italian and English

�Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
�Strong written (email) communication utilizing proper grammar and punctuation
�Ability to work independently while making sound business decisions on case information
�Well developed sense of urgency and follow through
�Ability to multitask multiple systems, screens, and tasks during customer contacts
�Time Management and Adherence to schedules
�Ability to learn and adapt to new software technologies
�Strong working knowledge of external systems, PC based internet and software applications (Internet, Microsoft Office - Outlook, Word, Excel).
�Basic Knowledge of internal systems & software (Kana, Intranet, Admin Tools, Attack).

Basic Requirements:
Minimum 12 months call center or customer service experience.

Fluency in English & Italian both spoken and written.

Leaving Certificate or equivalent

Preferred:
Bachelors Degree or equivalent work experience

This position requires sitting, typing and repetitive motions.
Benefits (Dublin)
� Medical insurance (VHI)
� Life Insurance & Disability Insurance
� Pension (contributory)
� 25 days holiday
� Sabbatical after 5 years
� Free gym on-site
� Free parking
� Subsidised canteen and coffee dock.
� Subsidised shuttle bus from Dublin city centre (O�Connell St)
� Monthly Reward & Recognition programme.
� Very active Sports & Social Club (Tag Rugby teams, staff nights out,
� Annual Family Day Barbeque

Due to the volume of applications we receive for our job postings, we are unable to respond personally to telephone and email inquiries regarding the status of an application. Only candidates being considered for interview will be contacted at this time.

Italian Web Designers / Developers

Title: Italian Web Designers / Developers
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

Italian Multi-Media

Title: Italian Multi-Media
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

This is a fantastic opportunity to work on a new start-up operation. The first of their kind, these positions are new, exciting and innovative!

Part of a global brand in Ad management, you will be a member of a start-up team with fantastic potential to develop your career as the team size grows.

Working with cutting edge tools and products, you will receive 1st class training from the global leaders in Rich Media.

We are interested in speaking to people with varying skill sets and experience and to people who have a genuine passion and want to progress their careers in this industry. Please see below a general guideline of the role responsibilities, further details will be discussed at interview stage.

Responsibilities:
� Develop and maintain relationships with your clients
� Assist with execution including planning, launching, monitoring, analyzing and communicating effective and ineffective areas of a campaign to drive your clients� success
� Establish and sustain a high level of service and quality
� Maintain consistently high client services ratings in concern with others on the team
� Appropriately prioritize your workload and set delivery expectations with clients
� Ability to effectively maintain client expectations and meet key deadlines
� Assist clients via email and phone support to launch rich media campaigns
� Work cross-functionally with the Sales, Production, Quality Assurance, and Product Management teams to provide high calibre customer service to advertisers, website publishers
� Provide recommendations, insight, and guidance to your clients based upon your Rich Media expertise

Requirements:
� At least 1 year of client facing experience with demonstrated creative problem solving approach and strong analytical skills
� Proactive, eager to learn and comfortable in a rapidly changing environment
� Proven ability to balance multiple priorities and strong attention to detail
� Knowledge of Rich Media, XML, Flash concepts, JavaScript preferred
� Knowledge in basic HTML
� Previous experience working with or for an advertising agency a plus
� Must be fluent in English (oral and written) as well as the second European language

HardWare Italian Inside Sales Account Manager

Title: HardWare Italian Inside Sales Account Manager
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 9th May 2012

Sun Enterprise Hardware Pre-Sales Consultant - (Italian Market) based in Dublin, Ireland

Oracle Corporation is currently Talented Technology / IT professionals to work as Sun Enterprise Hardware Pre-sales Consultants for the Italian Market. You will work closely with the Italian Sun HW Sales Reps in Dublin to provide their Italian clients with optimum SUN Enterprise HW solutions.

Successful individuals will be based in our new EMEA Inside Sales Centre based in Dublin, Ireland.
Oracle Direct is our EMEA Inside Technology sales organisation selling all Oracle Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 850 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organisation

RESPONSIBILITIES:

- Support the Italian territory sales reps and specialists in Dublin to identify the best Sun Hardware solution for the customer's business
- Engage with Italian customers by translating their business needs into appropriate Oracle / Sun solutions.
- Present and articulate the features and benefits of a SUN Hardware solution in the context of reliability, availability and scalability.
- Explain the Sun Hardware product stack to Italian clients using existing tools and internal resources
- Deliver product demonstrations and presentations to Italian customers using the latest web technology.
- Become the technical solution expert for a designated product set. This includes keeping abreast of all new products, market trends, future directions and the competition for areas of focus
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales reps on Sun Hardware technologies and solutions.
- Coach Italian sales representatives to identify and create new sales opportunities for the broad range of - Oracle Sun Hardware solutions and assist the Italian sales teams to identify customer up-sell opportunities.

SKILLS

- Excellent presentation and communication skills.
- Understanding of the sales process.
- Proven track record in supporting sales teams to meet their sales targets.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions
- High degree of personal motivation
- Desire to stay current with the hardware market and latest technologies

QUALIFICATIONS

- Fluency in English and Italian languages
- Degree in Computer Science, Engineering or equivalent.
- Proven experience in a technical environment.
- Excellent verbal and written communication skills are essential
- Excellent persuasive skills are essential. .
- Deployment experience of Server and/or Storage systems is desirable but not necessary
- Previous pre-sales experience a distinct advantage but not necessary
- Experience as a Systems Administrator would be an advantage

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Italian Hardware Pre-Sales Consultant

Title: Italian Hardware Pre-Sales Consultant
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 9th May 2012

Sun Enterprise Hardware Pre-Sales Consultant - (Italian Market) based in Dublin, Ireland

Oracle Corporation is currently Talented Technology / IT professionals to work as Sun Enterprise Hardware Pre-sales Consultants for the Italian Market. You will work closely with the Italian Sun HW Sales Reps in Dublin to provide their Italian clients with optimum SUN Enterprise HW solutions.

Successful individuals will be based in our new EMEA Inside Sales Centre based in Dublin, Ireland.
Oracle Direct is our EMEA Inside Technology sales organisation selling all Oracle Technology solutions and services.

This line of business has grown rapidly in last 10 years from 40 to over 850 people and has become the Talent Development Centre for EMEA.

Successful candidates will be offered world class training + structured career development to ensure you reach your maximum potential as a Technology / IT professional.

Oracle�s Future Business Leaders and Technology Stars are developed from the� Talent Pool� of Oracle Direct, offering unparalleled future career opportunities within the Oracle global organisation

RESPONSIBILITIES:

- Support the Italian territory sales reps and specialists in Dublin to identify the best Sun Hardware solution for the customer's business
- Engage with Italian customers by translating their business needs into appropriate Oracle / Sun solutions.
- Present and articulate the features and benefits of a SUN Hardware solution in the context of reliability, availability and scalability.
- Explain the Sun Hardware product stack to Italian clients using existing tools and internal resources
- Deliver product demonstrations and presentations to Italian customers using the latest web technology.
- Become the technical solution expert for a designated product set. This includes keeping abreast of all new products, market trends, future directions and the competition for areas of focus
- Maintain up-to-date knowledge of Oracle�s product stack and be able to position our solution versus our competitors.
- Ongoing education and training of the sales reps on Sun Hardware technologies and solutions.
- Coach Italian sales representatives to identify and create new sales opportunities for the broad range of - Oracle Sun Hardware solutions and assist the Italian sales teams to identify customer up-sell opportunities.

SKILLS

- Excellent presentation and communication skills.
- Understanding of the sales process.
- Proven track record in supporting sales teams to meet their sales targets.
- Strong customer orientation.
- Proactive, creative and innovative thinker.
- Willingness to work towards achieving goals in a changing and challenging environment.
- Team player who can motivate and lead.
- Coaching, mentoring and training skills.
- Demonstrated ability to plan tasks and follow-up on actions
- High degree of personal motivation
- Desire to stay current with the hardware market and latest technologies

QUALIFICATIONS

- Fluency in English and Italian languages
- Degree in Computer Science, Engineering or equivalent.
- Proven experience in a technical environment.
- Excellent verbal and written communication skills are essential
- Excellent persuasive skills are essential. .
- Deployment experience of Server and/or Storage systems is desirable but not necessary
- Previous pre-sales experience a distinct advantage but not necessary
- Experience as a Systems Administrator would be an advantage

So if you have a passion for Technology and are hungry to drive your career forward to the next level with the World's largest Enterprise Technology company - Oracle Corporation, please apply today

Please note that due to high volume of applications we are only able to contact candidates with the suitable skills and relevant experience.

Italian Speaking AdExchange Customer Support

Title: Italian Speaking AdExchange Customer Support
Salary: Dependent on Experience
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 18th May 2012

Responsibilities:
� Drive growth to the Ad Exchange business through creation of brand safe �packs� for use buy Ad Ex buyer networks
� Reviewing AdExchange for both policy and technical adherence, including evaluation of 3rd and 4th party re-directs for both static and real-time bidding.
� Provide Publisher specific service for offline activities such as Creative review, and adjustments of settings
� Learn to troubleshoot customer issues for Tier 3+ (for US, Europe, JAPAC)
� Review inclusion of new sites onto the AdExchange network

Requirements:
� Knowledge of HTML, JavaScript, SQL or prior experience troubleshooting technical issues.
� Knowledge of Flash, Basic XML and JavaScript concepts a plus.
� Knowledge of Rich Media a plus
� At least 2 years experience in online ad industry, including proven ability to understand complexities of display ad serving architecture
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience effectively
� Demonstrated ability to be flexible/adaptable in exercising judgment in a dynamic matrix environment and able to manage competing priorities.
� Highly motivated individual with a proven ability to drive projects to a successful and timely conclusion
� Familiarity with the ad serving industry, ad exchanges and networks is a plus.
� Must be fluent in English (oral and written) as well as the second European language

Italian language teacher needed in Edmonton

Title: Italian language teacher needed in Edmonton
Salary: per hour
Location: Canada, Alberta, Edmonton, Edmonton
Languages: English, Italian
Posted: 3rd May 2012

Language Trainers is an international language training company offering private language classes throughout the country. Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

While we are looking specifically for tutors for our client (as specified below), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian)
Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

Currently, we are urgently seeking a trainer for one of our clients. Course details are:

Language Required: Italian
Location: Edmonton, AB
Length of Course: 30 hours
Type of Course: General
Number of Students: 1
Preferred Start Date: 7 May 2012
Preferred Schedule: twice a week; Mondays and Wednesdays after 5pm

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

Business Coordinator with English and Italian

Title: Business Coordinator with English and Italian
Salary: competitive
Location: Slovakia, Bratislava, BRATISLAVA
Languages: English, Italian
Posted: 17th May 2012

Job description, responsibilities and duties
You will be responsible for supporting the team of Facultative Underwriters in all related activities: administrative, analytical and commercial.

In this role you will know the structure, needs and potential of its clients and collaborate locally with other departments of the Group for the accomplishment of objectives and actions of Division Europe in the European markets.

This position includes administering the facultative business written by the Zurich and Paris offices, including data processing, supporting the renewal of the client portfolio and reporting. Besides that you will be responsible for the management and control of the specific tasks related to the client administration.

Requirements for the employee

Required education
Secondary with leaving examination
University education (Master's degree)

Specialisation, field:
economic
Skills
Language skills:
English - advanced

Computer skills - user:
Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft Powerpoint - advanced

Required experience
The position is suitable for a fresh graduate:Yes
The position is suitable for a fresh graduate:Yes

Personality requirements and skills

- Secondary Economic School or University degree in the area of economics / business administration
- Knowledge of English and one of the (Spanish, French or Italian) on a fluent level is a must
- very good command of MS office package (especially EXCEL and WORD)
- Reinsurance or Insurance knowledge would be beneficial
- Reliable and self-reliant task manager
- Strong customer focus and service orientation
- Ability and willingness to transfer knowledge and experience to colleagues
- Strong team player
- Any further European language knowledge as an advantage

Online Sales Account Manager (Italy) - EU Headquarters

Title: Online Sales Account Manager (Italy) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Italian
Posted: 19th May 2012

Online Sales Account Manager (Italy) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Account Manager (Italian)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Manage trusted relationships with clients and develop a thorough understanding of their business challenges.
* Leverage on this strategic partnership to add value to our advertisers' business and hence grow their accounts.
* Constantly think of creative ways to improve our relationships with our clients and grow client revenue
* Persuade clients of the wider strategic opportunities in relation to AdWords.
* ?Improve clients' campaign performance and return on investment.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).
* Experience in consultative sales and account management.

Preferred Qualifications:

* Self-starter, self-motivated, and capable of seeking additional selling opportunities.
* Detail oriented with the ability to prioritise, plan, and organize the sales activity.
* Fluency in English and Italian.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters

Title: Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Italian
Posted: 19th May 2012

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We provide consultancy services across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Manager, Large Customer Sales (LCS), Italy
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Lead a team of Account Managers to ensure that quarterly sales targets are met by ensuring that key sales plans are in place and that recovery plans are implemented if required.
* Analyse data, trends, and client performance and develop robust strategic plans for customers, quarterly regional sales plans and long-term regional business plans are in place.
* Take a lead role in building out your online sales team and developing and coaching your team in best practices in sales.
* Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant experience.

Preferred Qualifications:

* MBA and/or consulting experience.
* Experience from the online sector.
* Project management experience and/or proven ability to deliver across a variety of teams.
* Proven track record of success in sales; knowledge of the Italian Market and Retail Industry.
* Fluency, written and spoken, in Italian and English.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Services Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 19th May 2012

SMB Services Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Czech, Danish, Finnish, Hungarian, Norwegian and Dutch.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Services Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Provide outstanding customer service and sales support to Google's advertisers, publishers, and/or users.
* Manage customer inquiries by phone, e-mail, and/or live chat.
* Collaborate with Specialists, Engineers, and Product team members on new feature development.
* Implement creative ways to improve our client relationships and increase revenue by upselling and promoting other Google products.
* Provide strategic advice and help solve technical issues by working closely in a consultative role with key clients.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Excellent written and verbal communication skills in English and in the language you would support.

EEA work authorisation is required for roles supporting EEA markets.

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Revenue Operatins Analyst - Italian

Title: Revenue Operatins Analyst - Italian
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

JOB TITLE � GBS REVENUE OPERATIONS ANALYST

This position requires the candidate to speak fluent English and one other European language.

GENERAL SUMMARY
Reviews, manages, and reports all sales orders within assigned area. Provides support of other GBS Revenue Operations personnel, as well as product/system training for external groups. Attends all necessary meetings for related products and reviews/approves required documents necessary to meet revenue recognition guidelines. The GBS Revenue Operations Analyst is the primary contact for Field Sales, Operations, Finance and Manufacturing.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Reports to management weekly on backlog, pending deals, and work with management to resolve relationships.
� Works with Sales Allocations/Manufacturing to schedule and ship orders in line with customer requirements and EMC lead times.
� Reviews all orders and customer documentation to insure they are in accordance with SEC guidelines for revenue recognition. Develops action plan for "orders not booked" and works with sales organization to resolve issues.
� Reviews all orders (model # and/or part #'s) for completeness and accuracy to insure the orders are processed, manufactured, and shipped accordingly.

SKILLS
Ability to work independently.
Ability to work in a team environment.
Knowledge of job associated database/software/documentation.
Strong working knowledge of Microsoft Office products.
Communication skills.
Organizational skills.

Online Media Associate Program (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Program (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, French, German, Italian, Russian, Spanish, Swedish, Czech, Hungarian, Ukrainian, Hebrew
Posted: 20th May 2012

Online Media Associate Program (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Czech, Danish, Dutch, French, German, Hebrew, Hungarian, Italian, Russian, Spanish; Swedish and Ukrainian.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Online Media Associate Program (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grow. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Responsibilities:

* Provide outstanding customer focus, account management and sales or technical support to Google's advertisers, publishers and/or users.
* Secure new clients by presenting search marketing solutions.
* Implement creative ways to drive account development at scale, improve our client relationships and increase revenue by up-selling and promoting other Google products.
* Provide strategic advice and help solve business or technical issues by working closely in a consultative role with key internal and external clients.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Master's degree.
* Previous experience or internships in sales, customer support, account management, marketing or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Demonstrated capacity to lead and/or motivate others around you.
* Strong computer application skills and interest in technology and the online world. For some more technical positions, experience in Search Engine Optimisation and technologies such as HTML, CSS, PHP JavaScript, SQL or Python.
* Excellent written and verbal communication skills in English and in the language you would support.

Invoicing and Cash Analyst - Italien

Title: Invoicing and Cash Analyst - Italien
Salary: �27 - �30000
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Job Title: 1 GBS Invoicing & Cash Analyst � International Credit & Collections � 6 month Contract - Italien

Reporting To: Manager International Credit & Collections

Group Overview: Reporting to the Manager of Credit & Collections, the job will involve supporting the management & control of the billing and cash applications for specific EMC�s International Subsidiaries and EMC customers. The position will also involve in assisting driving the collections activity in the Credit & Collections Department. The role will entail development of relationships with key internal stakeholders, to resolve A/R issues in a timely manner, ensuring that EMC AR ledger is maintained with the highest level of integrity and is compliant with all SOX guidelines.

Roles and Responsibilities

� Daily Billing/Invoicing
� Management of collections procedures in support of EMC�s Int�l Cash, Over 60�s and DSO targets.
� Prepare reports to aid management and perform account and customer reconciliations as necessary
� Develop solid relationships with key internal stakeholders, acting as a point of escalation for problem resolution.
� Minimise on account balances, and facilitate dispute resolution, through leverage of professional relationships with EMC partners & customers
� Support projects and tools used by Credit & Collections teams, and where possible, develop process improvements in own area.
� Work with GBS organization and participate in ad hoc assignments in order to support standardised Credit & Collections processes & procedures across regions

Qualifications/Work Experience

� 2 / 3 years experience in a finance/credit/accounts receivable environment.
� Language a preference
� Experience of working with computing and accounting systems.
� Experience of working in a detail environment where accuracy and timeliness are essential.

The Candidate

� Ability to work on own initiative and meet deadlines.
� Have strong analytical, interpersonal and communication skills.
� Works well in a team environment.
� Excellent organisation skills with proven abilities with regard to accuracy and attention to detail.
� Willing to be flexible at peak times (Month/Quarter end).

Italian Speaking Customer Service Representative

Title: Italian Speaking Customer Service Representative
Salary: Competitive
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Overview:

An opportunity has arisen within the Reseller Operations/Order Management Team in the EMEIA Region.

This team manages the Operational Relationship with Apple Premium Resellers across the EMEIA region. This role involves working with our partners on a daily basis, understanding their forecast and demand trends and influencing internal teams to ensure we execute to fulfill the correct demand signal.

This role will suit individuals who thrive in a fast paced, dynamic and evolving environment and who have strong analytical, planning/forecasting, and excellent communication and account management skills. We are interested in meeting candidates who come from a range of backgrounds including but not limited to Supply Chain, Retail, Finance & Business Intelligence.

Key Responsibilities;

-Work with our Partners to agree the true sales run rate for each of our iPod, iPad and Mac product lines.
-Perform detailed analysis of Partner sales data, forecasts, and inventory level on a weekly basis
-Monitor our Partner�s order book to ensure it reflects Partners true requirements and mitigate the risk of inventory exposure
-Ensure we do not exceed inventory targets, justify cases where this might be required
-Work Collaboratively with Sales to gain intelligence on deals, promotions and new store openings and all events that will impact the normal run rate
-Work Collaboratively with Internal Forecasting team to improve forecast accuracy
-Investigate if supply is not meeting customer expectations and proactively investigate solutions to ensure agreed run rate is met
-In product constraint situations, manage partner expectations in regards to supply, and work with all stake holders to define and execute a plan to balance supply across all accounts
-Report weekly results to key stakeholders, to measure performance against Key Performance Indicators (KPIs)

Skills & Competencies Required;

-Data analysis and numeracy skills with proven ability to evaluate, analyse and present data
-Exceptional communication skills and a proven ability to negotiate and deal with conflict
-Practical & proactive approach to problem solving and continuous process improvement
-Ability to build effective relationships in a cross-functional team environment
-Highly organised individual, who is comfortable working with ambiguity and change
-Ability to work under pressure

Qualifications & Experience Required:

Fluent Italian & fluent English essential

� Masters/Bachelors degree ideally, however applicants with 2 years + relevant experience in this area will also be considered
� Post graduate qualification in CPIM, IBF, CIMA or CAT.
� Advanced Excel
� SAP experience preferable

If you are a team player and like working in a fast moving dynamic environment

(Senior) Order to Cash Associate / Specialist with European Languages

Title: (Senior) Order to Cash Associate / Specialist with European Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
(Senior) Order to Cash Associate / Specialist with European languages

Key responsibilities:
- Transition of high end processes in area of Order to Cash from one of client�s location to Infosys in Lodz
- Active monitoring of aged receivables in search for items to be collected from customers
- Proactive collection to ensure timely payments from customers
- Making business to business collection calls and negotiating with customers on overdue invoices
- Customers� queries resolution
- Ownership for customers� accounts maintenance in accounting system
- Contact with customers for payment details
- Credit assessment and blocked order release
- Building positive relations with international customers

Requirements:
- Fluent command of English and one of the European language (written and spoken)
- Excellent communication skills
- Assertiveness and negotiation skills
- High level of pro-activeness and independency
- Assertiveness and negotiation skills
- Customer orientation
- Strong result orientation & ability to set up own goals/priorities
- Sense of ownership
- Stress resistance.
- Work discipline
- Experience in Business to Business Collection, Call Center or Credit Controlling would be an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Enterprise Account Manager (Italian)

Title: Enterprise Account Manager (Italian)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Italian
Posted: 2nd May 2012

Overview:

The Enterprise Account Manager position is a fundamental component of the eBay Customer Support team, serving as a primary contact for a portfolio of large and strategically important merchant clients in Europe.

The role provides account management support in two capacities: as a primary contact for an assigned portfolio of 10-20 large merchants and as a member of a team of service professionals that is providing support as needed to the team's account assignments. The sellers operate in the Fashion, Consumer Electronics and Autoparts & Accessories markets.

The Enterprise Account Manager is the day-to-day point of contact with responsibilities at an operational level. Reporting directly to the Enterprise Account Management Manager, the accountabilities assigned to the incumbent are both individual and shared. The strategic direction of an account will be determined by the Business Development Manager who serves as the account lead and with whom the Enterprise Account Manager will work closely.

Responsibilities:

- Provide sales support as needed for Enterprise Sales Team by representing the eBay operational structure, business unit processes and procedures
- Perform operational due diligence on the merchant client during the sales phase to identify issues or process modifications required. Document Statement of Work for agreed operational support during client contract life
- Provide proactive management of assigned accounts. Outbound calling activities to provide operational information, product support, feature education and product needs assessment should consume as much as 80 per cent of daily activities
- Together with the BDM the EAM will implement the Quarterly Seller Trade Plan by using the marketing tools that are at the Account Managers disposal
- Through rigorous and targeted inventory management identify products that will drive demand of seller's inventory on eBay
- The EAM will be responsible for achieving and exceeding pre-set quarterly sales and growth targets for their assigned portfolio of accounts
- Establish effective working relationships with other managers and product leads within the organization to ensure excellent information flow and feedback on our process, policy and product changes that will affect the Enterprise segment
- Document all communication with accounts, accurately and in a timely manner. Ensure that this communication is being shared with all appropriate internal departments and management
- Analyze and understand the client and their business, including future business direction

Requirements:

- Fluent Italian and English is essential
- BA or equivalent qualification
- 5+ years related professional account management experience in the Retail or Online sectors
- Direct experience in up selling, cross selling and consulting services
- Experience in analyzing data, trends and client information to identify product or service cross-sale opportunities, prepare reporting or make product or service recommendations
- Direct experience in meeting or exceeding demanding sales/growth targets for an existing client base within a large enterprise environment
- Capacity to develop a clear understanding of strategic vision and translate into solutions and results
- Excellent organizational, communication, influencing & problem-solution skills
- Quality and detail oriented with the ability to understand the level of detail appropriate for the situation
- Ability to develop and maintain professional working relationship
- Must be able to work independently and travel as needed to client sites
- Well-developed sense of urgency and follow through

Search Quality Associate (Italian) - EU Headquarters

Title: Search Quality Associate (Italian) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Italian
Posted: 19th May 2012

Search Quality Associate (Italian) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

Apply Now
This position is based in Dublin, Ireland.
The area: Global Advertising and Product Operations
Users first is not just our motto for Google products -- our Sales teams embrace it, too. The Global Advertising and Product Operations team supports millions of small businesses around the world. As small business experts, we help get these local entrepreneurs on the map, and make sure that every dollar they spend on advertising helps grow their business. Our teams of account managers, strategists, coordinators and customer support specialists work together to create the right solution for each business, no matter its age or size.
The role: Search Quality Associate (Italian)
Google's brand is only as strong as our users' trust--and their steadfast belief that our guiding principles are what's best for them. Our Product Quality Operations team has the critical responsibility of protecting Google's users by ensuring online safety by fighting web abuse and fraud across Google products like Search, Maps, AdWords and AdSense. On this team, you're a big-picture thinker and strategic leader. You understand the user's point of view and are passionate about using your combined technical, sales and customer service acumen to protect our users. You work globally and cross-functionally with Google developers and Product Managers to navigate challenging online safety situations and handle abuse and fraud cases at Google speed (read: fast!). Help us prove that quality on the Internet trumps all.
As a Product Quality Associate you defend the integrity of Google, its users and partners worldwide by defining and communicating product policies, fighting spam, fraud, and abuse across Google products (Google Search, Google Maps, AdWords, Adsense, Google Checkout, Google Product Search). You are proactive, motivated, organized, responsible, innovative--and able to work well in a fast-paced, global, cross-functional, and team-oriented environment while demonstrating technical know-how, effective communication and getting things done.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Minimum Qualifications:

* BA degree. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Excellent web research and analytical skills.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers.
* Experience at an Internet company or in a web-research related role.

Apply Now

CV/resume format: PDF (preferred), HTML, Word

Associate MCO Analyst - Italien

Title: Associate MCO Analyst - Italien
Salary: �25000
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 26th Apr 2012

Maintenance Contract Operations Specialist
Quality Assurance Group - Italien

GENERAL SUMMARY

Maintenance Contracts Operations (MCO) is a dynamic and strategic process area of Global Business Services (GBS) and consists of 3 main functions;
� MCO creates Maintenance Contracts Quotes to support the Renewals Sales Teams and provides Estimates to our Field Sales Teams to support the Tech Refresh program.
� MCO is responsible for renewals bookings, Sox compliancy and Contracts Data Integrity.
� MCO also supports Acquisition Management, New Product Launches, Reporting and System improvements

A Maintenance Contracts Operations Specialist is responsible for processing maintenance contracts for assigned regional accounts through EMC's contract processing systems. Provides world class customer service to Sales, Business Operations, Finance and Revenue Operations. Provides accurate contract information, and books revenue that meets corporate goals and is compliant with Sarbanes Oxley regulations.
A Maintenance Contracts Operations Specialist working in the Quality Assurance Group, is responsible for ensuring that the sampling and auditing of the work produced by MCO Quoting, Estimates and Bookings carried out to the highest standard. In addition this role is reposible for investigation into breakdowns in the process as well as investigating Customer complaints. This role also supports the Leaning of processes through the identification and elimination of non value add activities within the process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

� Carry out the day to day sampling and testing of MCO outputs (Quotes, Estimates & Bookings).
� Act as point of contact for Customer complaints and maintain complaints log.
� Assist Business Analysts group in preparing new processes and training documentation so as to ensure that a high level of quality control is incorporated into same.
� Assist project management teams through completion including project tracking, monitoring, reporting, user acceptance testing and administration.
� Evaluates business process implications of system requirements and make appropriate redesign recommendations. Provide strategic technical insight with respect to each functional area and share expertise on concerns with integrating with other current systems.
� Possesses superior communication skills, along with the ability to work independently, as well as part of a dynamic and integrated team.
� Performs other duties as required.

SKILLS

� Exceptional Customer Service skills.
� Organizational skills (Time management).
� Sense of urgency.
� Ability to prioritize projects and deliverables.
� Communication skills.
� Problem solving skills.
� Flexible Attitude.
� Technical ability.
� High Level of Computer Literacy (including ERP exposure and intermediate MS Office).
� Second European language - an advantage but not essential.

Education Required: Bachelors or equiv
Experience Required: 3-6 Years

Global Collections Customer Solutions Agent (languages essential)

Title: Global Collections Customer Solutions Agent (languages essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

The Global Collections Customer Solutions Agent, reporting to the Supervisor of Billing & Collections in Dublin will provide support for internal departments and act as an intermediary with external collections agencies. Also the Collections CSA will have the opportunity to deal with delinquent sellers across a range of European countries in an effort to minimize net loss/bad debt and collection expense.

Fluency in English & fluency in at least one the following languages French, Italian, German or Dutch is required.

Responsibilities:

- Completing a wide variety of account maintenance functions (responding to outlook mails from outside collections agencies, account restrictions, emails, issuing credits, designing/implementing payment plans, processing excel files and handling escalations.)
- Work with internal partners to improve contact rates in collections and minimize exposure to future risk through appropriate user restriction processes and effective escalation strategies, including large balance collections
- Be responsible for day to day production as it pertains to inbound/outbound email management, identifying opportunities to improve productivity, effectiveness and quality - Responding timely to internal partners resolving matters that impact our customer in a fair, timely and consistent manner
- Handling inbound emails and calls from our vendors in an effort to minimize bad debt
-Deliver on key metrics including service level requirements for inquiries directed by our c customers, internal teams and collection vendors � meeting or exceeding our high standards to a quality customer experience
- Look for opportunities to improve processes to increase production, minimize manual processes, and develop controls to ensure flawless execution against policy and procedures

Requirements:

- Must be quality focused with previous strong results in QA
- Minimum 6 months of relevant work experience in Customer Service role or Collections
- Fluency in English & at least one of the following languages: French Italian German or Dutch. -- Possesses excellent written and verbal communication skills, and is extremely customer focused
- Computer savvy in MS Office (Excel/Word) and a proficiency towards data management
- Familiarity with eCommerce and Email communication - Outlook as well as other CRM and web applications
- Experience working with vendors and internal customers to de-escalate or quickly resolve customer concerns
- Has the scope to see trends and opportunities, and provide recommendations for process improvements to management
- Self motivated, high energy, ability to cope with tight deadlines
- Flexibility to work extended hours and occasional weekends as needed
- Ability to work in a dynamic international team environment

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters

Title: Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish, Bulgarian, Czech, Hungarian, Polish, Slovak, Ukrainian, Turkish, Hebrew
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
This position is available in the following languages: Arabic, Bulgarian,Czech, Danish, Dutch, English, Finnish, French, German, Hebrew,Hungarian, Italian, Norwegian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, Turkish and Ukrainian.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern (Multiple Languages Available)
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration:
- Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks.
- Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Account Management Specialist (Italian & English) - Contract role

Title: Account Management Specialist (Italian & English) - Contract role
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, Italian
Posted: 2nd May 2012

Overview:

Key Account Manager will be the primary contact and relationship owner for a select group of highly valuable eBay top sellers. This individual will support 60+ priority top sellers/merchants and will be single point of contact for all operational aspects of the member's business on eBay.

This individual is responsible for developing and enhancing customer loyalty, identifying growth and sales opportunities, consulting with the member to meet business and profitability objectives and to serve as the single point of contact for a portfolio of business, representing all aspects of seller's eBay business

Responsibilities:

- Be responsible for managing the performance of accounts in portfolio, and meet standards and expectations for Gross Merchandise Volume (GMV) growth, Detailed Seller Rating (DSR) performance and Trust & Safety policy adherence, which includes managing Bad Buyer Experience (BEE) rates
- Identify and execute against revenue growth opportunities and meet key internal objectives for increasing on eBay Gross Merchandise Volume (GMV); work with PayPal Account Manager to increase PayPal share of Total Payments Volume (TPV) in sellers' eBay business
- Interface with internal operations teams at eBay to address and resolve needs of each customer in portfolio
-Provide crucial guidance to customers in areas such as Search & Listing Optimization, marketing, inventory management, shipping economics, fulfillment strategy, improving the buyer experience, risk management, fraud, Trust & Safety policies, negative account actions, and other strategic and operational needs
- Consult with customers regarding product offerings and identify recommendations to fit customer needs
- Conduct detailed and comprehensive research into seller business and metrics, identify needs and opportunities, research and identify the most appropriate tools and resources to benefit seller

Requirements:

- 2+ years experience in Account Management, Sales, or Business Consulting role with strong performance track record
- Must pass background/credit check to gain PayPal Admin Tool Access
- Fluent Italian & English
- Expertise in eBay site, policies, product, eBay tools, 3rd party tools, eCommerce required
- Demonstrated proficiency in applied knowledge of profitability analysis and business operational process
- Strong track record for building rapport and credibility with customers, ability to persuade and "sell" recommendations
-Proven ability to develop and grow customer accounts and revenue, including sales and/or -marketing expertise
- Positive relationships with internal partners, and demonstrated ability to build productive partnerships
- Exceptional writing skills, ability to develop well-organized, easy to follow documentation, positive attitude, ability to work well with others, and to meet and overcome challenges
- Proficient with Microsoft Office Suite

Bilingual Reservation Sales Agent

Title: Bilingual Reservation Sales Agent
Salary: 15,600 pa
Location: United Kingdom, London, Central London
Languages: French, German, Italian
Posted: 2nd May 2012

We are an established International Hotel Company based in Farringdon; currently recruiting for several positions (full-time and part-time) as Reservation Sales Agents for our European Contact Centre.

You will be working as part of the Reservations team, servicing in-bound telephone calls from Europe and the US for hotel reservations via computerised transactions. As well as providing high quality customer service via phone and email you will be assisting in the support of the company�s loyalty programme.

Requirements:
- Represent all affiliated hotels by use of positive communications skills with the calling public.
- Produce maximum reservations sales for affiliated hotels by utilising positive sales and marketing techniques.
- Good working knowledge of in-house systems, for which training will be provided.
- Acquire and maintain current knowledge of product, policies and procedures.
- Provide services for clients by performing the appropriate computerised reservations transactions via telephone, fax and email.
- Perform clerical and support function duties as assigned.
- Take part in the Language Champion programme
- Attend periodic sales and / or recurrent training programmes.
- Assist in handling and/or directing calls for customer satisfaction.
- Assist in the service and administration of the Customer Loyalty Programme
- Achieving targets and performance standards
- Providing confident, accurate information
- Dealing with questions in a knowledgeable, professional manner
- Ensuring the highest level of customer service
- Working as part of a team, providing support to colleagues and customers
- Flexible to work any schedule. Must be able to work assigned weekdays, weekends and holidays at assigned times.

Skills:
- Fluent in English written and spoken
- Fluent in at least one of the following languages: French or German or Italian written and spoken
- Fluent in Spanish and Portuguese as an additional language an advantage
- Confident, articulate and clear phone manner
- Excellent written, verbal, and interpersonal skills
- Must be objective, impartial and patient
- Detail orientated skills with proof reading aptitude
- Ability to work under pressure and to adapt, implement and support change.
- Computer literate
- Previous experience in the hotel industry/Contact Centre environment an advantage
- Previous Groups & Conference experience an advantage
- Successful completion of Reservation Sales Agent training program.
- Excellent customer service and Sales skills

This is not an exhaustive list of all responsibilities, skills, duties and requirements associated with this position. While it is intended to be an accurate reflection of the current job, management reserves the right to revise the job requirements and task to perform based on circumstantial needs.

We are an Equal Opportunity Employer

Technical Support Engineer II (Italian)

Title: Technical Support Engineer II (Italian)
Salary: DOE
Location: Ireland, South-West, Cork, Cork
Languages: English, Italian
Posted: 11th May 2012

Technical Support Engineer II (Avamar)

GENERAL SUMMARY
Avamar is a next-generation backup and recovery product, it employs variable length deduplication during the backup process at the client side. This minimize data sent over the network and dramatically reduces backup times and backup storage.

Regularly provides technical support expertise in a complex information infrastructure environment with the need to integrate EMC products and systems with other EMC and non-EMC computer systems being operated by customers. Ability to convey sophisticated ongoing technical system support is critical to, and an essential component of, both EMC's business operations and the business operations of EMC customers. Applies technical support expertise to independently diagnose and resolve complex customer issues involving unique systems and environments and unique operational issues. Customer requests may be received by Support Centers through automated dial-homes, voice initiated technical calls from Customers, Partners, internal and field EMC employees, Chat and Web support calls. Accepts escalated requests from other technical team members; makes independent decisions to determine service level severity and assess when and how to escalate to other resources. Works with cross functional teams in resolving customer issues; identifies and provides resolutions to a diverse range of technical problems. Acts as a remote customer advocate and provides problem determination to resolve customer issues. Identifies and documents with management to proactively revise current procedures and tools to improve customer satisfaction. Helps develop and participates in training and skills development of others

PRINCIPAL DUTIES AND RESPONSIBILITIES

�Reviews technical solution articles for accuracy and completeness, and give feedback to the authors
�Acts as a remote customer advocate to champion specific customer needs in collaboration with field team
�Understands and uses sphere of influence extending outside of the department
�Participating in and possibly leads conference calls with customers Knows their audience and articulate accordingly
�Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums, etc.; regularly submits content to the knowledge database
�Validates technical information and issues early warning and disseminates information as needed
�Interfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying resolution
�Assesses when it is necessary to engage or escalate to more senior resources to resolve more complex issues
�Manages own schedule of cases, which includes determining priority levels and negotiating and setting expectations with customers
�As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required
�Works toward becoming subject matter expert in a particular area or areas
�Mentors and/or coaches less experienced TSEs, Helps develop and participate in presentations and informal training for other TSEs
�Applies systems analysis techniques and procedures to determine hardware or software systems unctionality
�Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex customer environments
�Systematically gathers relevant information and analyzes a broad range of factors while working to diagnose and resolve issues
�Determines which tool(s) to use to resolve issues including running tests and be able to identify when deviation from the available troubleshooting tools and documents is appropriate
�Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment
�Maintains a "closed-loop" communication style that ensures proper and consistent documentation in service request case notes; assuring all appropriate individuals are notified of ongoing issues and problem resolution status
�Contributes and develops knowledge-based articles; may perform senior or expert level tasks for assigned products and skills; prepares articles for other TSEs and/or customers regarding technical solutions

SKILLS

�Ability to work in a high-pressure environment.
�Customer Service skill.
�Troubleshooting skills.
�Customer focused.
�Interpersonal skills.
�Presentation skills.
�Understanding of EMC's products and their value added to the customer.

Education Required: Bachelors (Technical)
Experience Required: 2+ years relevant experience

Accounts Payable

Title: Accounts Payable
Salary: �25-�27K
Location: Ireland, South-West, Cork, City
Languages: English, French, Italian
Posted: 26th Apr 2012

Job Title: GBS (EMEA) Account Payable Analysts

Reporting To: Accounts Payable Supervisor

Group Overview
These positions will form part of the GBS Accounts Payable Group in Cork.
It will be an opportunity for the suitable candidates to acquire experience in the Requistion-to-Cheque Cycle as well as interact with EMEA Finance, EMEA AP and Business Operational people.

The group are responsible for the following overall responsibility:
�Supplier Requisition to Cheque Transaction Processing, involving Multi-Currency Invoice Processing
�Matching to PO/SSP Receipts and Payments, using a high-volume ERP system.
�Supplier Statement Reconciliation and Adherence to Internal Control Process.
�Interaction with Suppliers, Purchasing & Bank Personnel.
�Liaison on a day to day basis with the Operational Business, Purchasing/Receiving, Functional/FP&A and Internal/External Auditor Personnel.
�RTC Process System Enhancements and 6-Sigma / CI Process Improvements

Roles and Responsibilities
These challenging roles will entail assisting in completing all the areas of responsibility listed above.

Qualifications/Work Experience
Experience : 1-3 Years in an AP Transactional / Analytical Role
Qualification: Experience in an analyitical role and undertaking a Professional Qualification would be an advantage but not essential .

The Person
Ideally the candidate should have the following qualities:
oFinancial/Analytical experience
�Experience 1-3 years in an AP Analyst role similar to EMC
�Knowledge of financial and reporting systems (Oracle and or SAP etc)
�Strong system skills ( MS Office )
�Excellent interpersonal skills
�Sense of Urgency / Accountability / Attention to detail
�English fluency is essential and German, French, Italian, Spanish and
Other languages would be an added advantage.

Customer Service Representative � Different languages required

Title: Customer Service Representative � Different languages required
Salary: Competitive
Location: United Kingdom, Northern Ireland, Belfast, BT15 2GQ
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Czech
Posted: 17th May 2012

Customer Service Representative � Different languages required
Belfast, United Kingdom GB

Job Purpose
Our client, a leading automotive company, is looking for a Customer Support Representative to join their expanding team. They are looking for someone dynamic and friendly with a positive attitude and excellent interpersonal skills.
The ideal candidate will be someone who has excellent attention to detail, communicates well verbally and in writing coupled with an excellent telephone manner. Previous experience in a similar customer service or administration role would be beneficial. We are looking for applicants who are comfortable cross-training, have an assertive approach and enjoy multi- tasking. To succeed in this role you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. We are a small friendly team, and with a culture of promoting from within and operations in over 17 countries the opportunities are endless.

Main Duties and Responsibilities

In supporting the Client you will act as a Brand Ambassador and will be the first point of contact for our customers and dealerships in responding to telephone and email queries. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore we will provide you with all the necessary tools, training and confidence needed to do a great job. At times there may be an opportunity to cross or up sell that would be of benefit to the customer and we would equally recognize the importance of this.

Skills and Specifications
� Excellent people skills and the ability & interest to develop great relationships with our customers and dealerships
� Experience in telephonic and email customer service
� Ideally proven experience in a customer service role
� A positive attitude towards learning new tasks and undertaking any systems training, adapting to change and multi tasking
� Experience of using databases

Essential Criteria:
� Fluency in written and spoken Czech, Danish, Dutch, Finnish, French, German, Italian, Norwegian or Swedish
� Excellent Communication Skills and Telephone manner
� Proven Customer Service experience
� Fluent English
� 'Can do' attitude, initiative and genuine commitment to customer service

Desirable Criteria:
� Administration experience
� Experience of Siebel or equivalent database/s

Competitive Benefits Package
We offer a comprehensive and competitive benefits package consistent with country statutory requirements, including:
� Continuous paid training on the latest technology
� Private Health/Medical Insurance
� Private Pension
� On site canteen
� Fair care scheme
� Life assurance
� Discounted SKY TV
� Eye Care Reimbursements
� Dental Plan
� 25 days holiday entitlement + extra entitlements
� Discounted local gym membership
� Potential for rapid advancement in many fields, and throughout 17 countries!
� Free Parking, close proximity to city centre by bus or train

What's more?
Working for TeleTech can be summed up in one word� Opportunity. When you join our family you have the opportunity to do more, learn more, and be more than you ever thought possible. You will be part of one of the largest and fastest growing business process outsourcing companies in the world. You will learn what that is later, but the important thing to remember is that we're a people company, and as part of our family you will have the potential to take your career to exciting new places, because we will provide you with the training, support, and environment to succeed.

Click on the Apply Now button to let us know about you. Even better, apply now and tell your friends to apply too.

Customer Service Administrator with Languages

Title: Customer Service Administrator with Languages
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate to the position of:
Customer Service Administrator with languages

Key responsibilities:
- Action queries from internal and external customers regarding supplier invoices and payment status including:
- Analyzing and researching invoices in SAP system
- Logging cause and resultant actions
- Monitor open queries for resolution
- Provide education and support to suppliers regarding invoice submission, non-compliance to reduce rejected and blocked invoices.
- Effectively work with centralized Payment Services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions.
- Assist in analyzing trends for rejections and non-compliance in order to further educate suppliers, stakeholders.
- Identify areas for improvement to processes and procedures

Requirements:
- Fluent English and other European language
- University or Technical University Graduate (Technical, Semi-Technical, Business & Administration, Economy, Finance, Logistics and similar diplomas)
- Experience in customer service, administration, finance, purchasing or logistic
- Practice knowledge of MS Excel
- Good communication & interpersonal skills
- Stress resistance, discipline, dedication
- Finance and Accounting process understanding & knowledge as an asset

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you�ll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a thorough understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (e.g. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Customer Service Representative - Community Watch (fluent French & English essential)

Title: Customer Service Representative - Community Watch (fluent French & English essential)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Overview:

As part of the Community Watch Team you'll be responsible for supporting the needs of our members and ensuring we provide a clean and safe site on which to trade. Knowledge of the eBay either through your own activity on the site or through your current role is an advantage and will assist in career progression. Your daily tasks will draw upon your technical and analytical ability as you review reports and address member concerns. Your proactive nature will be key to ensure your success. As a direct contact for our members you will represent eBay to a high standard of professionalism to the eBay community. We are contacted by our members through various channels including email, forums and item reports.

Responsibilities:

- Supports the daily needs of our members on a wide variety of queries, ensuring their resolution and satisfaction
- Works with members in overcoming challenges they may face in listing their items for sale and addressing their concerns on why their item was removing. Also provides education to members on policies
- Has a through understanding of customer priorities, and identify key improvement areas
- Provides feedback on emerging issues on the site
- Ensures that we are providing the safest and cleanest site possible for the community

Requirements:

- Previous customer service experience is required, either in person or in a call centre
- General understanding of eBay. Applicants who use eBay to buy or sell are ideal
- Ability to work in different department specific communication channels (eg. email, mail, fax, phone)
- Phone experience
- Available to work late and weekend shifts
- Good Computer Knowledge - experience with all Microsoft Office programs and Internet
- Good typing skills
- Must be fluent in French, English & at least one other European Language among Italian, Spanish, Polish, Dutch
- Leaving certificate or the equivalent
- College or university experience is advantageous

Italian speaking Technical Support Representative + RELOCATION PACKAGE

Title: Italian speaking Technical Support Representative + RELOCATION PACKAGE
Salary: £Salary + RELOCATION PACKAGE + BONUS + GREAT BENEFITS
Location: United Kingdom, Northern Ireland, Belfast
Languages: English, Italian
Posted: 17th May 2012

Contract: Permanent - shifts will be scheduled between 8am and 5pm Monday to Friday
Job Start: February 2012

The Company

As a global leader in business process outsourcing, TeleTech helps organizations around the world grow, manage, and optimize their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout Europe, North America, Asia Pacific, Africa, and Latin America.

The Position

As an Italian speaking Technical Support Representative you will support customers in both Italian and English where technical assistance is required. In a contact centre environment, you will use computer-based tools as well as your own problem-solving skills to identify and resolve customer issues with technical products.
You will be the first point of contact for customers both by telephone and email. This will be a perfect opportunity to use your excellent customer service skills to ensure every customer is highly satisfied.
This position offers a comprehensive training program to ensure our successful candidate becomes a product specialist within their particular field and the successful candidate will need to pass a knowledge check at the end of the training period.

You will also have the opportunity to test out the products and suggest improvements to the knowledgebase based on developing trends and customer issues which you have resolved.

Your skills
Essential skills:
� Fluency in written and spoken Italian and English
� Excellent communication skills and telephone manner
� Technical aptitude
� Excellent Customer Service skills and previous experience in providing customer service or technical support

We will highly value candidates who also have:
� An IT related qualification
� Experience in database / customer management systems including excellent attention to detail when inputting and collating information
� Experience of working to high quality assurance standards within a target driven environment.

What we can offer you�

Total Reward package includes:

� Basic plus opportunity to earn bonus of up to £190 per month depending on performance
� Relocation package to assist you in moving to Belfast
� Continuous paid training on the latest technology
� Private Medical Insurance
� Private Pension
� 29 days holiday entitlement + extra entitlements
� On site canteen
� Life assurance
� Eye Care Reimbursements
� Child Care Voucher scheme
� Dental Plan
� Discounted local gym membership
� Free Parking, close proximity to city centre by bus or train
� Potential for rapid career development in many fields and throughout 17 countries!

What's more?

From day one at TeleTech, you'll be part of a dynamic and professional team that supports and encourages you to excel and succeed at every turn. You will also find that we offer clearly defined career paths as well as numerous career-building tools that help ensure you're on the right path to success. These advantages along with a full range of competitive benefits and performance-based rewards make TeleTech a great place to work, and build your career.

Legal Assistant, Trademarks (Multiple Languages) - EU Headquarters

Title: Legal Assistant, Trademarks (Multiple Languages) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Italian
Posted: 19th May 2012

Legal Assistant, Trademarks (Multiple Languages) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
This role is available in French, German or Italian.
The area: Legal
Google Legal is a close-knit team of lawyers and legal professionals who operate on a truly global stage. We take pride in working for a company with a clear mission ("to organize the world's information and make it universally accessible and useful") and a real soul ("don't be evil"). Google's innovative services raise challenging legal questions that demand creative and practical answers. We work at the crossroads of new technologies and existing laws to provide those answers, helping Google build innovative and important products for our users around the world. If this sounds like your kind of place, it probably is.
The role: Legal Assistant, Trademarks
Legal assistants must have excellent problem-solving abilities, a can do attitude, and a strong interest in intellectual property. In this role, you'll have a variety of responsibilities that are strategically important to the company. These include processing trademark complaints, processing requests from advertisers to use certain trademarks, providing information to internal and external customers regarding Google's trademark processes and fielding incoming complaints that will be processed through internal tools. All the while, you'll be reviewing a high volume of ad content. Additionally, you'll work with the Legal team to minimize Google's liability in potential trademark suits.

Responsibilities:

* Process trademark complaints according to Google's trademark complaint procedures.
* Communicate with trademark owners and advertisers regarding Google's procedures.
* Collaborate with engineering team on bug reporting.
* Update online forms and documents for internal use as necessary. Utilize a variety of internal admin tools.
* Respond to internal and external customer inquiries by email.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant skills or equivalent experience.
* Relevant work experience in a legal, administrative or customer service support role.

Preferred Qualifications:

* Legal qualifications or experience.
* Related experience with an Internet company.
* Excellent analytical skills, as well as exceptional written and verbal communication skills.
* Ability to prioritize and meet deadlines.
* Written and verbal fluency in English and French, German or Italian. Additional European languages.

Select primary language
French
German
Italian
| View job cart

CV/resume format: PDF (preferred), HTML, Word

Online Media Associate Intern (Multiple Languages Available) - Wroclaw

Title: Online Media Associate Intern (Multiple Languages Available) - Wroclaw
Salary: Excellent
Location: Poland
Languages: English, French, German, Italian, Russian, Spanish
Posted: 20th May 2012

Online Media Associate Intern (Multiple Languages Available) - Wroclaw
This position is based in Wroclaw, Poland.
This position is available in the following languages: French, German, Italian, Russian and Spanish.
The area: Internship
Being an intern at Google means you will be a fully integrated member of our business team. You will receive ongoing mentorship and training, and will have a mentor assigned to you with whom you?ll work closely to identify project goals and professional development opportunities. In addition, you will participate in a structured program of educational and social activities to ensure you have a productive experience at Google that helps you grow both your personal and professional skills.
The role: Online Media Associate Intern
The Online Media Associate Intern Programme is open to students from all academic disciplines with strong analytical skills to help Google clients and users get the most out of their advertising efforts and our products. With exceptional interpersonal skills, you are strongly interested in client service, project management, and communications. You are also a self-starter who brings a determined, solution-oriented attitude. Your specific responsibilities will depend on the product area, specific department, and on your skills and experience. Many intern roles within this programme do not require technical skills and they could include managing advertiser or publisher accounts, developing compelling advertising solutions for brand advertisers, improving access to relevant information for millions of internet users, analyzing large sets of data, or developing scalable support solutions for rapid-growth consumer products.
Your CV must be submitted in English indicating when you expect to complete your degree (mm/yy). On your CV, please indicate which start date and duration you prefer.
Start date and duration: - Option 1: Summer Internship: Start date towards end of June for a duration of 10-12 weeks. - Option 2: Long-term internship: Start date in January/February or June/July for a duration of 5-6 months.
Responsibilities:

* Provide outstanding customer service to Google's advertisers, publishers, users and/or internal clients.
* Manage and drive specific projects, present results and make recommendations.
* Identify customer problems and develop creative solutions.
* Work collaboratively with your team to improve account performance for new and existing markets/products.
* Identify opportunities to improve Google products, working with Product Management, Marketing, Engineering, and other cross-functional teams to test and implement improvements.

Minimum Qualifications:

* Students with a Bachelors/Masters degree in progress. To be eligible, students need to return to full-time education for at least 3 months after the internship. Priority given to applicants graduating late 2012 or during 2013.

Preferred Qualifications:

* Previous internships in account management, marketing, customer support, sales or consulting.
* Proven ability to manage multiple projects at a time while paying strict attention to detail.
* Strong computer application skills and interest in the Internet industry.
* Excellent written and verbal communication skills in English and in the language of the market you would support.
* Strong analytical skills.
* Demonstrated capacity to lead and motivate others around you.

Merchandising Team Leader- North

Title: Merchandising Team Leader- North
Salary: Excellent
Location: United Kingdom, London
Languages: English, Cantonese, Dutch, Finnish, French, German, Italian, Japanese, Mandarin, Spanish, Czech
Posted: 11th May 2012

Role purpose
You will actively participate in generating the maximum sales through the achievement of managing teams that merchandise outlets to standard and by making new and existing customers aware of the pre paid, post pay mobile & Lebara Money services. The sales department is split into 4 divisions �Ethnic Retail� a specialist direct sales, promotional and merchandising team, �National Retail, National Distribution and Wholesaler. The departments are responsible for sales and distribution of Lebara SIM cards and Airtime top up by voucher, on-line or e-top up mechanisms

Key relationships & Direct reports

Internal: Country Manager, Finance, Logistics, Marketing External: Customers, Sales Partners, Competitors, Authorities, Distributors, Agencies, Suppliers Retailers, Distributors

Key accountabilities & Key metrics

You will be responsible for: � Day to day management of your merchandising team � making sure they are living the 4 key Lebara values. � Delivering day to day team performance against set KPI�s � Auditing & coaching your team to achieve set team KPI�s � Merchandising outlets to standard & achieving your own audit / coaching KPI�s � Maintaining relationships with vendors to ensure the company�s POS items are always visible, in the right location and in good condition, as instructed by Lebara Managers � Forecasting Point of sale material & carrying material to fully merchandise stores. � Providing sales leads to sales operations for follow up � Using technology & templates provided to record shop visits � Identifying and qualifying points of sale areas for the company�s products in the ethnic market. � Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing. � Promoting the company�s proposition to proprietors of potential vendor locations and negotiate the Merchandising agreement, as instructed. � Working with the sales support team to direct sales & marketing support to vendors. Dealing with sales, as and when required.

Skills and experience

Qualification �A good education with relevant qualifications. �A valid UK driving license Skills: �Customer Focus. �Drive, Enthusiasm & honesty �Excellent communication and interpersonal skills. �The ability to grasp new concepts quickly and generate fresh and innovative ideas. �The ability to multi-task. �Entrepreneurial flair with good risk assessment skills. �An aptitude for teamwork. �The ability to work in an environment that is often pressurised.

Behaviours and personal characteristics

�Hard working �Team player �Customer satisfaction oriented �Tolerant towards team �Responsible �Ethical

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Title: Search Quality Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 19th May 2012

Search Quality Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available for fluent speakers of one or more of the following languages: Portuguese, Spanish or Turkish.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Search Quality Associate
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Your career development is as unique and varied as the Googlers we hire, and begins the minute you set foot in a Google office. Because we care about the long-term personal and professional growth of our Associates, we created the Online Media Associate Program (OMAP), a two-year, team-based developmental program for new hires. OMAP equips you with the business, marketing, analytical and leadership skills needed to be successful at Google, while helping you develop a strong-knit community of Googlers across the business.
Responsibilities:

* Review assigned sites for quality and content.
* Improve the quality of Google?s search results by evaluating websites to identify areas of concern and interest.
* Cooperate with engineering teams to improve our search quality.
* Develop and share practices for search quality investigation and analysis.
* Investigate and analyze search quality issues in Google?s European indexes.

Requirements:

* BA/BS degree preferred with a strong academic record.
* Excellent web research and analytical skills.
* Relevant experience in an Internet company and with web research.
* HTML experience or knowledge.
* Familiarity with internet infrastructure such as WHOIS info and the Domain Name Server (DNS) system of domains, understanding of Firewalls, IP addresses, and name servers.
* Scripting or programming skills.
* Fluency, written and spoken in English and the chosen language.

Select primary language
Portuguese
Spanish
Turkish
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CV/resume format: PDF (preferred), HTML, Word

Italian Speaking Customer Support Specialist

Title: Italian Speaking Customer Support Specialist
Salary: Competitive
Location: Hungary, Pest, Budapest
Languages: English, Italian
Posted: 11th May 2012

Job Description

Roles & Responsibilities

Provide world class customer service and offer solutions to our guests during and after their travels
Communicate effectively with our customers and suppliers via our primary communication channels
Inbound / Outbound
Email
Share a positive attitude with fellow colleagues, up and down the organizational chart
Have the ability to work within a shift based working schedule
Be willing to solicit feedback from your peers as well as remain open to performance based reviews from your supervisors
Be a quick learner with attention to detail

Required Skills

Must be fluent in both Italian and English
Have a willingness to learn about the travel industry
While we prefer a candidate with a degree, it�s not a requirement. Just be a good communicator
Must be able to type approximately 35 words per minute (Italian and English)
Internet savvy
Fresh graduates are welcome
Must be flexible to accommodate shift work such as morning, afternoon and weekend shifts.
EU Pass Holders or HU Nationals can Apply.

Key Account Manager - BankersAccuity - London - Italian Speaker

Title: Key Account Manager - BankersAccuity - London - Italian Speaker
Salary: Competitive
Location: United Kingdom
Languages: Italian
Posted: 9th May 2012

Reporting to the Sales Manager and working as part of our award winning sales team, as a Key Account Manager you will be responsible for acquiring new business from prospects and existing accounts through sales of BankersAccuity solutions within a designated territory. You will plan, organise and execute sales campaigns and business trips to maximise revenue generation and attend exhibitions and conferences as required.

The role will be based from our London office and will involve travel.

Experience

Essential

- Proven track record of direct sales in a B2B environment
- Proven track record of generating new business is essential
- Software sales experience is required
- Previous formal sales training and account management training
- Enjoys working in a structured, targeted environment to challenging KPIs
- Great negotiation and communication skills
- Highly self-motivated, organised and be able to manage own time
- Flexible and adaptable to meet the needs of the changing market, our customers and the business

Desired

- Experience of selling to banks and financial / legal institutions or corporate treasury departments would be of benefit
- Information sales experience would be beneficial
- Good levels of IT literacy are expected
- A degree or equivalent is desirable
- Previous experience of salesforce.com would be an advantage

RBI general benefits package

- Group pension scheme
- 29 days holiday
- Paid charity days Ã¢â�¬â�� 2 days per year
- Share-save scheme

The Company

Reed Business Information provides data services, information and marketing solutions to business professionals in the UK, the US, Continental Europe, Asia and Australia. It produces industry critical data services and lead generation tools, and over 100 online community and job sites. It publishes over 100 business magazines with market leading positions in many sectors. Reed Business Information Ltd is part of Reed Elsevier Group plc, a world leading provider of professional information solutions in the Science, Medical, Legal and Risk and Business sectors.

Owned by RBI, BankersAccuity sets the global standard for payment efficiency and compliance solutions. It includes Bankers Almanac and Accuity, premier data services that have been providing solutions to banks and businesses worldwide for over 140 years.

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters

Title: Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: English, Italian
Posted: 20th May 2012

Online Sales Manager, Large Customer Sales (LCS), Italy - EU Headquarters
This position is based in our EU Headquarters in Dublin, Ireland.
The area: Large Customer Sales
The regional Large Customer Sales (LCS) teams partner closely with our major advertising clients and agencies to develop digital solutions that build our clients' businesses and brands. We are in a unique and exciting position to shape how marketing and business is conducted in the digital age. We generate revenue from across Google's broad range of solutions, from Google AdWords, to YouTube, to Mobile, that help our customers connect instantly and seamlessly with their audiences and get the most out of the web.
The role: Online Sales Manager, Large Customer Sales (LCS), Italy
With a rapidly growing array of sales teams, it's important to have seasoned, charismatic leaders who guide our client sales teams to success. As a Sales manager, you lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions. You also work with the Sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers help their teams deliver on ambitious targets, and roll up their sleeves to partner directly with clients to exceed revenue and merchant growth targets across markets and verticals. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.
Responsibilities:

* Lead a team of Account Managers to ensure that quarterly sales targets are met by ensuring that key sales plans are in place and that recovery plans are implemented if required.
* Analyse data, trends, and client performance and develop robust strategic plans for customers, quarterly regional sales plans and long-term regional business plans are in place.
* Take a lead role in building out your online sales team and developing and coaching your team in best practices in sales.
* Build team structure, recognize leadership potential, and support career development through enhancing capabilities within the team.

Minimum Qualifications:

* BA/BS degree. In lieu of degree, relevant experience.

Preferred Qualifications:

* MBA and/or consulting experience.
* Experience from the online sector.
* Project management experience and/or proven ability to deliver across a variety of teams.
* Proven track record of success in sales; knowledge of the Italian Market and Retail Industry.
* Fluency, written and spoken, in Italian and English.

Supervisor - Risk Operations (French or Italian)

Title: Supervisor - Risk Operations (French or Italian)
Salary: Attractive
Location: Ireland, Dublin Region, Dublin, Dublin 15
Languages: English, French, Italian
Posted: 2nd May 2012

Responsibilities

Customer Experience Management:

- Working in a fast paced, multi-cultural environment as an integral part of the Operations team
- Providing clear leadership to ensure that your team deliver on high Customer Satisfaction targets
- Ensure customer experience is at forefront of all department actions & work to actively enhance customer experience through implementation of programs, systems or processes that provide positive impact to eBay community
- Contribute to the organisation, execution and ongoing monitoring of the key department metrics

Operations Planning & Management:

- Anticipate future demands & develop plans accordingly
-Contribute to the implementation of workflow process improvements
- Ensure team members have the information they need to perform their roles and understand their part in bringing the strategy to life
- Engage the skills of supporting teams to deliver on quarterly goals in a strategic manner
- Guide team through change management as required and ensure everyone is adequately prepared for upcoming workflow, systems and/or procedural changes

People & Performance Management:

- Responsible for reaching goals/objectives with his or her team and actively driving personal development & skills acquisition by identifying areas for development and creating appropriate personal development plan in conjunction with manager
- Leading, coaching, managing and development of people
- Participate in the interview and selection process for new hires within areas of responsibility and centre wide as needed
- Uphold HR policy. Notify senior management and Human Resources of issues that area of concern

Networking & Organisation Relationship Building:

- Establish relationships with other leaders throughout the organization to ensure excellent information flow and feedback on impacts of process, policy and product changes
- Work within teams, peers, international and European in order to facilitate, enhance and improve eBay Culture and the business environment; ensure best practice sharing and information exchange takes place on all levels
- Participate in special projects as needed and perform other duties as assigned

Requirements

- Ensure team meets or exceeds all department metrics monthly and quarterly
- Maintain acceptable level of job discretion. Performance is evaluated against the ability to make judgment calls, the ability to make sound decision, a desire to make decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism
- Maintain excellent level of teamwork by incorporating a positive attitude, being supportive in words and actions, embodying the core values of eBay, and communicating with all levels both within the existing team & anyone outside the direct reporting structure
- Bachelors' degree in Business Studies or related discipline an advantage
- Experience in working in an international customer contact centre environment is essential.
- Minimum of 1 year's people management in a contact centre is essential
- Fluency in written and verbal French or Italian plus English is essential
- Excellent analytical and process flow optimization skills
- Strong organizational, communication, influencing and problem-solution skills
- Excellent IT skills: Microsoft Office is a pre-requisite and a good knowledge of Call-Centre or E-Mail Customer Support Software is desirable
- A positive attitude, the ability to work well with others and to meet and overcome challenges
- The ability to handle multiple tasks and be detail oriented
- Ability to develop and maintain professional working relationships with co-workers and peers.
- Ability to direct and motivate others
- Ability to maintain highly confidential information
- A passion for customer service and a quality focus
- Available to work weekend /shift work and some international travel

Order Desk Officer with English and other European Language

Title: Order Desk Officer with English and other European Language
Salary: Competitive
Location: Poland, ?ódzkie, ?ódz
Languages: English, Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Czech, Hungarian, Polish, Other Languages, Swiss German
Posted: 14th May 2012

Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Łódź region and employ over 1200 specialists that provide services to clients in 27 countries.

Currently we are looking for the candidate for the position of:
Order Desk Officer with English and other European language

Responsibilities:
- Providing effective communication and professional relations with customers, suppliers and co-workers
- Responding to queries and solving problems related to Purchase Orders (getting authorisations, performing changes in the system, informing parties involved)
- Contacting clients and suppliers to solve overdue deliveries (finding new delivery date)
- Maintaining high quality of reports

Requirements:
- Fluent English and other European language (French, German, Dutch, Italian, Spanish, Portuguese or others)
- Procurement background would be a great advantage
- Strong interest in purchasing area
- Excellent communication skills
- Customer orientation
- Team player
- SAP knowledge

We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international controlling projects and gain experience with various businesses
- External and internal trainings programme
- Salary adequate to your competencies
- Set of social packages to choose from

If you are interested in our offer, would like to start your professional career in Infosys BPO Poland, please do not hesitate to send us your resume today

Legal Intern - Multiple European Locations

Title: Legal Intern - Multiple European Locations
Salary: Excellent
Location: Italy
Languages: English, Italian, Spanish
Posted: 20th May 2012

Legal Intern - Multiple European Locations
This position can be based in: Madrid, Spain or Milan, Italy.
The area: Legal
Google Legal is a close-knit team of lawyers and legal professionals who operate on a truly global stage. We take pride in working for a company with a clear mission ("to organise the world's information and make it universally accessible and useful") and a real soul ("don't be evil"). Google's innovative services raise challenging legal questions that demand creative and practical answers. We work at the crossroads of new technologies and existing laws to provide those answers, helping Google build innovative and important products for our users around the world. If this sounds like your kind of place, it probably is.
The role: Legal Intern
As a Legal Intern with a specialization in intellectual property, technology or media law, you will contribute to the legal team?s efforts in a variety of areas including commercial agreements, marketing projects as well as dispute resolution and litigation. Candidates should be capable of producing high-quality legal research and analysis work in a flexible, fast-paced environment and have the ability to work in Spanish and in English, orally and in writing.
Responsibilities:

* Conduct legal research on a variety of legal topics including: intellectual property, consumer regulations, media regulations, advertising law, etc.
* Respond to various legal requests from users and third parties in relation to Google services.
* Assist the legal team in the preparation and the management of court actions.
* Participate in the creation of an internal knowledge base for the legal team.

Minimum Qualifications:

* Law Degree preferred with excellent academic credentials. Graduate degree (LL.M. or equivalent) specialized in intellectual property, technology law or communication law. In lieu of degree, relevant skills or equivalent experience.

Preferred Qualifications:

* Related experience in a leading law firm.
* Excellent legal analysis and research skills.
* Knowledge of online technologies and services.
* Good written and oral skills in English and Italian or Spanish.
* Well organised and able to manage numerous projects simultaneously under deadline pressure.

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Title: SMB Sales Associate (Multiple Languages Available) - EU Headquarters
Salary: Excellent
Location: Ireland
Languages: Arabic, English, Bengali, Cantonese, Danish, Dutch, Finnish, French, German, Gujarati, Hindi, Italian, Japanese, Mandarin, Norwegian, Portuguese, Punjabi, Russian, Spanish, Swedish, Urdu, Icelandic, Korean, Flemish, Greek, Welsh, Malay, Thai, Vietnamese, Bulgarian, Croatian, Czech, Estonian, Catalan, Hungarian, Latvian, Lithuanian, Polish, Romanian, Serbian, Slovak, Ukrainian, Slovenian, Turkish, Hebrew, Gaelic, Other Languages, Afrikaans, Albanian, Indonesian, Kurdish, Macedonian, Pashto, Farsi, Sorani, Persian, Swiss German, Georgian, Dari, Luxembourgish, Tamil, Cebuano, Filipino, Belarusian, Bosnian, Somali, Swahili, Yoruba, Armenian, Badini, Lingala, Tigrinya, Amharic, Azerbaijani, Balochi, Basque, Brahui, Chechen, Kashmiri, Kazakh, Nepali, Pothohari, Shona, Uzbek, Sign Language, Irish, English, German, French, English (CA)
Posted: 19th May 2012

SMB Sales Associate (Multiple Languages Available) - EU Headquarters

Our jobs website has moved! See all of our current job openings at www.google.com/jobs.

This position is based in our EU Headquarters in Dublin, Ireland.
Positions are available in the following languages: Dutch/French (Benelux), French, and German.
The area: SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: SMB Sales Associate (Multiple Languages Available)
Actively help grow customer business as a sales Googler. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace Google's latest advertising products and technologies. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of your key clients. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As an SMB Sales professional at Google, you are always reaching for ambitious performance goals. You work with a wide variety of SMB advertisers delivering the optimal advertising solution for every client. Your strong interest in sales and the digital economy and your entrepreneurial drive enables SMB advertisers to expand their businesses with Google's latest advertising products and solutions. Your understanding of online media and your commercial acumen shape how new and existing businesses grow. Using your effective communication skills, you are the face of Google to your portfolio of clients. You listen to your customers? needs, understand the details of individual campaigns and persistently explore and uncover business opportunities for your key clients. Working with your clients, you set the vision and the strategy for how their products and services can reach thousands or millions of users. You work as part of a highly engaged team and bring your creativity to grow and transform the business.
Responsibilities:

* Manage a varied portfolio of clients at scale.
* Effectively promote and upsell Google products and solutions (Search, Display, YouTube, Mobile, etc.).
* Approach prospects with tailored presentations, industry data to set campaign targets aligned with account management team.
* Maintain a current understanding of the online advertising landscape in your market.
* Prospect new potential advertisers via various strategic initiatives such as cross departmental collaboration with marketing, networking, trade shows and online research. Develop solid sales pitch strategies that optimize the market potential.

Minimum Qualifications:

* BA/BS degree (In lieu of degree, relevant skills or equivalent experience).

Preferred Qualifications:

* Previous sales support or market research experience or internships.
* Sophisticated understanding of online advertising and the digital economy.
* Experience in online sales, business-development and digital advertising sales/marketing.
* Demonstrated ability to engage professionally with customers.
* Self-starter, self-motivated, capable of seeking additional selling opportunities.
* Native level language skills in the language you will be supporting. Fluency in English.

Select primary language
Benelux
French
German
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CV/resume format: PDF (preferred), HTML, Word

Italian language teacher needed in Reedwood City, CA

Title: Italian language teacher needed in Reedwood City, CA
Salary: per hour
Location: USA, California, San Mateo, Redwood City, CA
Languages: English, Italian
Posted: 2nd May 2012

Language Trainers is an international language training company offering private language classes throughout the country . Our clients, either individuals or companies, typically look for tailor made training at their homes or offices. They always tell us their training needs before they book with us and it is our job to recruit the best possible tutor - we hope it is you!

While we are looking specifically for tutors for our client (as specified below), we generally seek instructors across the state (especially, but not exclusively for our 5 main languages: English, Spanish, French, German, and Italian)
Please feel free to apply (and/or encourage colleagues to apply) even if you cannot take on this particular position.

Currently, we are urgently seeking a trainer for one of our clients. Course details are:

Language Required: Italian
Location: Redwood City, CA 94065
Length of Course: 30 hours
Type of Course: General
Number of Students: 1 adult
Level of Student(s): elementary
Specific Requirements: not available yet
Preferred Start Date: as soon as possible
Preferred Schedule: the students is flexible: Mondays, Wednesdays and Fridays in the mornings

Compensation is negotiable depending on qualifications and experience. We are also happy to discuss travel costs. We require very little administration or paperwork from you.

In order to be eligible for this position, you should have a high written and oral language level and/or have a language degree and at least two years experience in teaching. You will also be required a visa/work permit if you are not a citizen.

Candidates who do not match these criteria will not be considered in the recruitment process. We offer freelance part time positions, and cannot sponsor any visa.

If you think you are the right teacher for this position please send your resume and references.

We look forward to hearing from you!

Credit Controller - Spanish/French/Italian

Title: Credit Controller - Spanish/French/Italian
Salary: £18000.00 per annum + pension,life assurance,discount
Location: United Kingdom, East Midlands, Nottinghamshire
Languages: French, Italian, Spanish
Posted: 22nd May 2012

As a leader in global lifestyle brands, our prestigious Nottingham based client is a great business to be a part of, and you could be as they are currently looking to recruit a fluent Spanish/French and Spanish/Italian Credit controller.

Their strategy begins with a passion for their products and a deep understanding of what their consumers want.

As part of a fast paced credit control team you will be responsible for:
* Cash allocation
* Process credit notes
* Collecting debt through telephone, letter and email
* Reconcile accounts
* Resolve customer queries
* Accurate paperwork and data entry
* Meet monthly targets

You should have good computer skills including a working knowledge of Microsoft excel, be well organised, a good communicator in both Spanish, French and English and be able to prioritise your workload.

A knowledge of accounts/credit control is desirable

If you have talent, energy and enthusiasm and enjoy working hard in a collaborative environment then apply now to be a part of this winning team.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Representative with foreign Languages

Title: Customer Service Representative with foreign Languages
Salary: Competitive
Location: Poland, ma?opolskie, Kraków, Kraków
Languages: Italian, Portuguese, Spanish
Posted: 1st May 2012

G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for multilingual staff.

Requirements for Candidates:
� very good knowledge of English
� very good knowledge of one of the following Dutch/ German/ Spanish& Portuguese/Danish/ French/ Italian
� experience in IT Customer Service (desirable)
� good knowledge or interest in computer/ IT issues
� ability to resolve complex problems
� knowledge of Microsoft environment
� high level of interpersonal skills.
Main responsibilities may include:
� answer phone calls and e-mails from users and resolve problems
� record and track all incoming incidents and inquires
� cooperation with team members.

POSITION DOES NOT REQUIRE PREVIOUS PROFESSIONAL EXPERIENCE.
To apply, please send your application with reference number
MLP/Krk/2012
to the following e-mail address:
language@g-force.com.pl

We kindly ask you to include in the CV the following clause: I agree for processing my personal data and putting them into a database of G-Force Sp. z o.o. with headquarters in Warsaw, Wi?niowa 40 B lok. 10 in order to present me a offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. z 2002 r. Nr 101, poz. 926 z po?. zm.). I note that I have a right of access to the content of my data and their correction.

Customer Service Representative with foreign languages

Title: Customer Service Representative with foreign languages
Salary: Competitive
Location: Poland, wielkopolskie, Pozna?, Pozna?
Languages: Finnish, French, Italian
Posted: 1st May 2012

G-force Recruitment is a Polish recruitment company specialized in matching international personnel to vacancies that require native command of a language other than Polish. Working for major international companies throughout Poland, our clients include IT outsourcing centres, customer services departments, call centres and other Business Process Outsourcing (BPO) centres which are looking for multilingual staff.

Requirements for Candidates:
� very good knowledge of English
� very good knowledge of one of the following French/Italian/Spanish/Finnish
� experience in IT Customer Service (desirable)
� good knowledge or interest in computer/ IT issues
� ability to resolve complex problems
� knowledge of Microsoft environment
� high level of interpersonal skills.

Main responsibilities may include:
� answer phone calls and e-mails from users and resolve problems
� record and track all incoming incidents and inquires
� cooperation with team members.

POSITION DOES NOT REQUIRE PREVIOUS PROFESSIONAL EXPERIENCE.
To apply, please send your application with reference number
MLP/Poz/2012
to the following e-mail address:
language@g-force.com.pl

We kindly ask you to include in the CV the following clause: I agree for processing my personal data and putting them into a database of G-Force Sp. z o.o. with headquarters in Warsaw, Wi?niowa 40 B lok. 10 in order to present me a offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. z 2002 r. Nr 101, poz. 926 z po?. zm.). I note that I have a right of access to the content of my data and their correction.

Bilingual Customer Service, Sales & VIP Advisors - Online Gaming - Gibraltar

Title: Bilingual Customer Service, Sales & VIP Advisors - Online Gaming - Gibraltar
Salary: £17 - £23,000
Location: Spain, Andalucía, Málaga
Languages: Danish, Dutch, Finnish, German, Italian, Swedish
Posted: 1st May 2012

Castle Hill are recruiting for German, Dutch, Swedish, Finnish, Danish, Italian, Greek, Chinese, Romanian Customer Advisors

Graduate Bilingual Careers - English speaking German, Swedish, Finnish, Danish, Italian, Greek, Chinese Customer Service & VIP Agents needed urgently to work in the Online Gaming industry in Gibraltar / Southern Spain - Relocation packages included!

CUSTOMER SERVICE REPRESENTATVES CSRs) will be experienced service specialists supporting customers via chat, email and/or phones. The CSRs will be required to provide innovative and exceptional customer experience. As a key member of the team, you are expected to maintain our client�s culture of excellence and commitment to quality in every aspect of your work and display an unparalleled understanding of our client�s online games.

SALES AGENTS will ideally need to have some sales experience, and be comfortable working to sales targets and KPI's. You will be contacting warm leads, and offering rewards & bonuses, and also helping customers with enquries.

VIP AGENTS and ACCOUNT MANAGERS will be experienced in dealing with corporate or VIP customers, or have worked in a B2B sales environment. Only the most outstanding communicators will be considered for these high level positions, and fast-track career progression will be provided for the successful candidates.

ONLINE GAMING:

Online Gaming is a multi-million pound, fast paced and constantly evolving industry. Many IT, Marketing and Management professionals are attracted to careers within online gaming, and you don�t have to be a passionate gambler or gamer to build a career; opportunities are open to anyone who has the talent and experience. It is also never too late to enter a career in the challenging world of online gaming, as industry professionals are judged on their skills and experience related to their job, and those with a background in a wide range of commercial sectors will be considered for employment.

BENEFITS OF LIVING IN GIBRALTAR / SOUTHERN SPAIN:

� 300 days of sunshine per year
� Easily accessible to the rest of Europe from Gibraltar and Malaga airports
� Close to Marbella, Seville, Granada, Cadiz, Rhonda, Tarifa.
� Skiing at Sierra Nevada within 3 hours drive
� Relaxed and social way of life
� Multicultural communities in Gibraltar and surrounding areas
� Great for food lovers with a huge variety of restaurants, tapas bars and food markets
� Lots of festivals and community events all year round
� Low cost of living in Spain, with a huge selection of accommodation and areas to live
� Free Sport in Gibraltar � Football, Tennis, Paddle, Swimming
� Excellent English speaking schools in Gibraltar

RESPONSIBILITIES

� Provide first contact resolution of customer issues via chat, e-mail and/or phones
� Troubleshoot and handle the most complicated and sensitive of customer inquiries
� Deliver timely and accurate responses to customer questions and requests as determined by internal SLAs
� Take personal ownership of customer requests and provide our clients world-class level of support
� Maintain accountability for accurate and timely assistance to our customers.
� Maintain security and confidentiality of internal information and customer/account information
� Escalate and communicate any customer well-being issues

REQUIREMENTS:

� Minimum 1-2 years experience working in a Customer Service or sales environment
� Excellent Customer Service skills with proven quality track record
� Verbal and written fluency in English & one other language
� Team player with a positive attitude
� Ability to handle stressful situations
� Willingness to be flexible
� Results orientated

Relocation packages will be offered to successful candidates. Please send your CV to receive free information packs for working in the online gaming industry and relocating to Gibraltar / Southern Spain.

Italian Product Data Translator

Title: Italian Product Data Translator
Salary: £25000.00 per annum
Location: United Kingdom, Yorkshire, West Yorkshire
Languages: English, Italian
Posted: 22nd May 2012

This job will be a full time, Permanent role based in Leeds to start in August 2012.

A well known organisation in Leeds is looking for a Italian speaking individual to join their flourishing product data team. The company specialises in the distribution of electrical produce across the globe. The product data translator's job will be to translate and localise the product descriptions, technical attribute data and catalogue modules for use on the company's website.

Current circumstances mean the data translator will be maintaining and enhancing the technical and marketing material to improve global brand recognition. The job will involve communicating effectively across different functions such as Product Management, Product Data and Marketing to ensure translated marketing material maintains creativity without losing accuracy. It will also involve working with the software used by the company and maintaining different publications.

The right person will be fluent in both Italian and English with strong written and verbal skills in both languages. They will have experience in a translation role and the ability to plan and prioritise their own work effectively to achieve results with an awareness of what's going on around them. Being able to work effectively in a team in also essential.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals. If you have not heard back within 14 days please assume that you have not been successful for the role you have applied. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ITALIAN AND FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR

Title: ITALIAN AND FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR
Salary: 22,000 - 25,000
Location: United Kingdom, South East, Hertfordshire, HP27UA
Languages: French, Italian
Posted: 22nd May 2012

Based in Hemel Hempstead, Hertfordshire, you will be working in an international company within their multilingual customer care team. You will be building strong relationships with customers by processing their new and spare parts orders, dealing with their queries and resolving problems. In addition you will be maintaining accurate records and dealing with faulty goods and liaising with the field sales team. To do this you will need to be fluent in English, Italian and French, have a strong office based customer service/order processing background, experience of a recognised service management system and a fully integrated ERP system. In addition you will need excellent communication and administration skills, an enthusiastic and proactive approach to your work, be self-motivated, and able to prioritise and multi task. Your IT skills should include Word and Excel at intermediate level

Multilingual Customer Service Adminsitrator

Title: Multilingual Customer Service Adminsitrator
Salary: £10-£12 per hour
Location: United Kingdom, South East, Surrey, Weybridge
Languages: English, French, German, Italian
Posted: 8th May 2012

My client is looking for two multilingual Customer Service Administrator to fit in with their busy team in Weybridge.

This is a temporary position that is expected to last 6 months to 1 year.

The successful candidates MUST be fluent in German, Italian, French and English and ideally have some experience with SAP.

In your day to day role you will:

· Manage the order book for nominated customers, through entering orders on the SAP system, maintaining customer�s required dates and monitoring orders through to billing to customer.

· Ensure all orders are entered within ½ day of receipt and are confirmed within 48 hours.

· Act as an Operations point of contact for nominated customers. Ensure where necessary that queries are passed to the relevant party, that the customer is aware of the status of their query and to follow through to ensure the customer receives a speedy response.

· Communicate all order changes to all relevant parties.

· Ensure that consignment customers are replenished in accordance with their agreements and that consignment sales are processed (if applicable).

· Ensure customers are managed in accordance with agreed guidelines, including visits when necessary, customer material pricing, daily order updates, escalate issues.

· Highlight any orders where the customers expectation (eg. Price/product) differs and ensure appropriate action is taken with relevant parties.

· Ensure that agreed reports are sent out in accordance with agreed deadlines for nominated customers.

· Liaise with sales teams to ensure effective administration of customer orders.

· Liaise with Master data team / Data Management team concerning customer data and customer material data and ensure that the Master data teams / Data Management Team are notified of any changes by VHD call.

· Keep on top of the Credit Control outstanding query list.

· Act as �SAP� super user to any remote staff processing orders on SAP.

· To assist with enquiries.

· To actively encourage customers to sign up for direct billing.

· Ensure all tasks are carried out in accordance with procedures and regulations.

· Cover team member�s absence and holidays when required.

The successful candidates will be employed by Adecco. Adecco is an employment Agency and an Equaly Opportunities employer.

This role is subject to a full background clearance which may include a credit check and CRB check.

Multilingual Customer Service Representatives

Title: Multilingual Customer Service Representatives
Salary: 17,950
Location: United Kingdom, South East, Berkshire, Reading
Languages: French, German, Italian, Portuguese, Russian, Spanish
Posted: 15th May 2012

Calling all multilingual speakers...

Do you have a passion for providing excellent customer satisfaction?

Do you possess Multillingual skills that you wish to put to use?

Our client - a dynamic and successful channel marketing company near Reading - are recruiting for Multilingual Customer Service candidates to join their friendly and diverse team.

To be considered, you MUST either:

- SPEAK COMPLETELY FLUENT GERMAN plus English

or

- Speak English AND COMPLETE FLUENCY in two other languages such as:

-- Italian AND Spanish

-- Italian AND Portuguese

-- French AND Spanish

-- French AND Portuguese

-- Portuguese AND Spanish

-- Russian AND Spanish/Portuguese/Italian/French

The role requires somebody with high class communication skills, an excellent telephone manner and a bright and enthusiastic personality. You will ideally have experience within Customer Service, and competent I.T skills.

Salary is £17,950 and the role is based near Reading so is commutable from areas such as Bracknell, Wokingham, Winnersh, Theale, Woodley, Sonning, Newbury, Thatcham, Camberley, Windsor, Slough, Crowthorne, Sandhurst, Earley and Hurst.

Standard hours of work are Monday-Friday, 8am to 4.30pm and their office location is commutable by both car and public transport from towns throughout Berkshire, Hampshire, Surrey, Oxfordshire and Buckinghamshire.

Please apply via this website to be considered for this role. Due to time constraints, only successful applicants will be contacted for this specific vacancy. Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

For further details, please apply through this website.

Technical Support FLASH Javascript Coder - French or German or Spanish or Italian

Title: Technical Support FLASH Javascript Coder - French or German or Spanish or Italian
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, German, Italian
Posted: 15th May 2012

Technical Support FLASH Javascript Coder - French or German or Spanish or Italian

This is an exciting and busy time for my Cork based Client. They have just secured an exciting project with a well known online organization and are now hiring a new team to help build and grow the business.

This is a Client interactive role. You will be providing technical email and phone support to European customers and dealing with them in a timely an efficient manner.
You will be part of a larger team of Support specialists, dealing primarily with advertising agencies

Must be fluent in English and French or German or Spanish or Italian

Role/Opportunity:
� Provide technical email and phone support to European customers for Rich Media Campaigns
� Produce creative template based Flash content from supplied assets
� QA and convert assets to meet clients serving specifications
� Provide Rich Media support for building internal tools to scale the business
� Create and build templates for local markets
� Ability to absorb complex technical concepts and communicate them to a nontechnical audience
� Work closely with campaign managers to trouble-shoot and launch a rich media campaign
� Work closely with sales teams, demos, debugging, testing components.

Skills/Experience:
� Experience in coding in HTML5, JavaScript and XML A MUST
� Advanced knowledge of Flash � 2+years of Flash AS2 and AS3 experience
� Ability to code, investigate and troubleshoot in Flash AS2 and AS3
� Good knowledge of ActionScript, XML, and JavaScript
� Knowledge of online advertising and digital technologies preferred
� Must be fluent in English (oral and written) as well as French or German or Spanish or Italian

L1 Tech Analyst - Italian Speaking

Title: L1 Tech Analyst - Italian Speaking
Salary: Excellent Package offered
Location: Hungary, Pest, Budapest
Languages: English, Italian
Posted: 15th May 2012

- To monitor client�s infrastructure using various monitoring tools, create and track incidents and troubleshoot and resolve incidents based on knowledge articles
- Work closely with multi geography teams (India, Germany) to deliver integrated L1 monitoring services to client.
- Technical knowledge and experience in Servers or Networks or Mainframes is desirable
- Italian (written and spoken), English (Written and spoken)

Technical Shift Lead - Italian Speaking

Title: Technical Shift Lead - Italian Speaking
Salary: Excellent Package offered
Location: Hungary, Pest, Budapest
Languages: English, Italian
Posted: 15th May 2012

- To manage shift operations in 24x7, L1 monitoring project. Queue management, SLA management, Work distribution, coordination with L2 teams and clients
- Work closely with multi geography teams (India, Italy) to deliver integrated L1 monitoring services to client.
- Technical knowledge and experience in Servers or Networks or Mainframes
- Italian (written and spoken), English (Written and spoken)

Spanish and Italian speaking Accounts/Finance Assistant

Title: Spanish and Italian speaking Accounts/Finance Assistant
Salary: 18,000 - 18,500
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: Italian, Spanish
Posted: 15th May 2012

Spanish and Italian speaking Accounts Assistant

Job description:

Our client is a prestigious international company based in Nottingham and is looking to recruit for a Spanish and Italian speaking Accounts/Finance Assistant.

Responsibilities:

- Ensuring that payments are made on a timely basis and posted to the ledgers
- Investigating and clearing outstanding payments
- Updating customer files and reporting any action needed to be taken in reference to outstanding debts
- Distributing bankers drafts, remittance advice and cheques
- Assisting with any queries on claims payments.

The ideal candidate must be fluent in ALL English, Italian and Spanish, well organised with good customer service skills and educated to degree level. A finance / economics related degree and experience in accounts is a plus. Experience in a commercial environment is necessary.

Package offered:
Salary: 18,000 - 18,500
Private healthcare and pension scheme
Product discounts
Excellent relocation package where necessary

Italian Speaking Account Manager

Title: Italian Speaking Account Manager
Salary: £14000
Location: United Kingdom, North West, Lancashire, Preston
Languages: English, Italian
Posted: 8th May 2012

This vacancy is being advertised on behalf of Premiere People who are acting as a recruitment business.

Our client is an international company that that offers a wide range of services to its clients throughout the UK and central Europe. Services include accounts receivable management, customer relationship management and back office solutions across multiple markets, including financial, education, government, healthcare, and retail among others.

A vacancy has arisen for an Italian speaking account representative to join their Preston office.
The purpose of the role will be to maximise revenue generation and to offer outstanding levels of service to the company's blue chip client base. This is achieved through high volume telephone contact and quality negotiation and customer service skills to ensure competitive levels of debt management are attained.

The successful candidate would be required to speak to clients and customers, managing accounts, receiving payments and dealing with accounts in severe arrears. The successful candidate will be responsible for the provision of payment and further client management where necessary.

We require an individual with excellent communication skills, with experience of working in a customer service environment is essential. Ideally you will have experience in sales or telesales role with the ability to negotiate and persuade effectively and professionally.

As this role entails speaking to Italian customers and clients, it is essential that you have the ability to speak Italian to a degree level or are fluent with the language.

Excellent benefits and competitive salary.

If you are looking for a challenge where you can use your language, then contact Emma Purdon.

Ecommerce Co-ordinator + European Language

Title: Ecommerce Co-ordinator + European Language
Salary: £18,000 - £22,000
Location: United Kingdom, South East, Berkshire, Maidenhead
Languages: French, German, Italian
Posted: 8th May 2012

Our client, a leading IT solutions company specialising in web development, design and online marketing, is recruiting for a dynamic and professional eCommerce Coordinator on a permanent basis. This role requires the successful applicant to speak and additional European language. French, German, Italian and Spanish are ideal although applicants with other European languages are welcome to apply (Dutch, Danish, Swedish, Finnish, Polish, Czech etc....).

Core duties will include supporting Account Managers in the delivery of e-Commerce solutions to major global online retailers, updating web content, responding to client enquiries and assisting with online marketing activities.

You will ideally be of graduate calibre and will possess prior experience of managing online platforms. With a good IT knowledge, you will have strong project co-ordination/administration experience and an interest in the delivery of IT services and eCommerce business solutions. Advanced communication and interpersonal skills are essential.

In return our client is offering an exciting and rewarding working environment as well as attractive earning potential including monthly bonus.

This client easily commutable by car and train from locations such as Reading, Slough, Windsor, Maidenhead, West London, Staines, Egham, Ascot. Due to the high levels of interest in this particular vacancy only successful applicants will be contacted.

Park Street People Ltd does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

Bi-Lingual IT Helpdesk (French or Italian Speaking) � Warrington, Cheshire

Title: Bi-Lingual IT Helpdesk (French or Italian Speaking) � Warrington, Cheshire
Salary: £17,000 to £19,000
Location: United Kingdom, North West, Cheshire, Warrington
Languages: French, Italian
Posted: 8th May 2012

Bi-Lingual IT Helpdesk (French or Italian Speaking)

Skills: Fluent French speaking or Fluent Italian speaking; IT skills
Salary: £17,000 to £19,000 (pro rata)
Length: 3- 6 months fixed-term contract
Location: Warrington/Lymm, Cheshire area

We are looking to recruit both an Italian and a French Speaking IT Helpdesk person to work for our global leading client based in Warrington, Cheshire. They are currently piloting a new scheme for one of their clients. If the scheme is successful then there could be the possibility of either extension or permanent opportunities.

This is a front line position, taking incoming calls from consumers who are having technical problems with their laptops or other computer hardware and helping them (in non technical terms) to resolve their issue. If you are unable to resolve the problem, you will have full backup support from technical engineers.

The successful candidate will speak fluent English and be fluent in either French or Italian, have a customer service background and have some repair knowledge on computer hardware or other electronic equipment e.g. mobile phones.

The hours of work will be on a shift basis between 7.30 am - 7.30 pm.
Due to the location of the office, it is imperative that you have your own transport.

For further information, in the first instance, please phone Iain Brassell at IS Recruitment; or email me your very latest CV for an immediate call back

IT Technical Support English and French or Italian or German

Title: IT Technical Support English and French or Italian or German
Salary: £23.5k PLUS 8% Bonus Relocation Exps/Pension/VHI
Location: Ireland, South-West, Cork, Cork
Languages: English, French, German, Italian
Posted: 30th Apr 2012

About the Role

Our Business Support is a diverse mix of highly customer service orientated and technically skilled Technical Support Analysts. The Technical Support Team is made of high level technically savvy engineers that support regions across EMEA, which makes for a very multicultural team. Dealing with customers from so many different backgrounds means that the team has to be quite diverse and adaptable in its approach to working with these vastly different nationalities and cultures.

Every Technical Support Engineer is a vital to the success of this highly effective support function and ensure that our customers are provided with the innovative, effective and timely solutions they require to complete their tasks and resolve their issues.

Gold Business Support works to exceedingly high standards with every customer to ensure that the reputation of the Co. is maintained and can be relied upon to deliver great service and return on investment.

Key Responsibilities
� The Technical Support Engineer will provide telephone & e-mail based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
� Document and record each interaction with the customer with clear and concise information/resolution according to our standards of quality on our call logging system.
� Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
� Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores
� Adhere to our Gold Business Support best practice guidelines

Requirements for the role
� Excellent troubleshooting and analytical skills
� Experience of working in an IT based telephone support role
� Basic Networking Skills
� Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
� Experience of ticket logging systems
� Ability to handle technical issues from opening through to resolution or escalation to next tier
� Excellent communication skills
� Maintain a high efficiency rating with your call statistics
� Awareness of best practices for case management / customer interaction
� Participate in team activities including but not limited to meetings and training.
� Maintain a high customer satisfaction rating.
� Must be fluent in English and Italian or German or French
� Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired.
� Preferred: Microsoft Certified Professional qualification and Security+ Certified

we are a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!

Securing Your Digital World� believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us in the dynamic security industry and experience the meaningful, interesting work that is waiting for you.

German or Italian Speaking Meetings & Events Coordinator

Title: German or Italian Speaking Meetings & Events Coordinator
Salary: �28 - �30,000 per annum
Location: Ireland, Mid-West, Limerick, Limerick
Languages: German, Italian
Posted: 21st May 2012

Position: Coordinator, Meetings & Events

Reporting to: Manager, European Marketing Communications & Events

Primary Function

Responsible for planning, directing and assuring evaluation of strategic business unit (SBU) meetings, events and trade shows. Assist in clarifying the SBUs' return on objectives (ROO) and priorities at events to ensure consistent brand image and corporate communication through effective execution.

Responsibilities

�Interface with key business partners to ensure global expectations are being met and oversee proposals through execution to achieve strong measurable objectives
�Work with European sales and marketing managers to develop and manage the European events and trade show calendar
�Work with SBUs to identify optimal use of booth properties for effective process improvements and development of best practices
�Ensure timely written event evaluations of conferences and trade shows, including lessons learned, recommendations for improvement, cost/benefit analysis and ROO
�Coordinate various disciplines required to ensure goals and objectives are met, including exhibit design, exhibit floor planning, rentals, audio/ visual hardware, special events, catering, entertainment, event logistics, lead generation and event follow-up
�Prepare and submit relevant documentation in accordance with specific country requirements
�Maintain accurate files for reference and audit purposes
�Maintain key business supplier relationships, develop timelines with key milestones, monitor execution
�Travel to various shows and events as required
�Must work effectively with and for others to achieve company goals
�Must strictly adhere to safety requirements
�Must maintain company quality standards
�Ensure that our clients Compliancy and Code of Conduct is considered in all business matters carried out on our clients behalf

Qualifications/Requirements

�Degree in Marketing/Event Management preferred
�Medical marketing and/or event experience preferred
�Excellent communication, presentation and interpersonal skills
�Excellent organisational and problem solving skills
�Ability to work without supervision and as a team player
�High initiative and self-motivation
�Fluency in German with a second European language or fluency in Italian with a second European language at business level is essential for this role
�Availability and willingness to travel on Company business

Italian Speaking Credit Controller

Title: Italian Speaking Credit Controller
Salary: £18000.00 - £19000.00 per annum
Location: United Kingdom, North West, Merseyside
Languages: English, Italian
Posted: 14th May 2012

Major international business seek fluent Italian speaker to work in large accounts team. You will build relationships with finance teams throughout Europe, to manage your own ledger. You will produce weekly and monthly reports on outstanding debts, so will be highly numerate and have the ambition and drive to work within a target driven environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

French Localisation Games Tester

Title: French Localisation Games Tester
Salary: £6.85 per hour
Location: United Kingdom, Scotland, Glasgow Area, G3 8EP
Languages: French, German, Italian
Posted: 30th Apr 2012

Are you a keen gamer?
Are you passionate about language?
Are you verbal and literate in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese or Simplified Chinese?
Do you want a fun and relaxed working environment?

If you answered yes to all of these questions, then e4e wants to hear from you!

We run ongoing recruitment which identifies suitable candidates who we can contact when projects are available.

Job Description
Have you ever played a game and been frustrated by poor or incomplete translation, supposed jokes, cultural references that were out of place? Well this is your chance to a made real difference in making games more suitable for their target audiences. We want you to bring your passion for both games and language. Localisation testing involves performing language checks on a range of games for a variety of platforms including PC, Xbox 360, PS3, Wii, PSP, DS and various mobile phones.

Main Duties
- Identifying spelling, grammar, punctuation and other language errors
- Identifying cultural issues
- Logging details of errors/issues found and providing suggestions for improvements
- Ad hoc translation

Person Specification
- Native level fluency in French, Italian, German, Spanish, Brazilian Portuguese, Turkish, Dutch, Swedish, Danish, Korean, Japanese, Thai, Traditional Chinese and Simplified Chinese
- Strong English language skills
- Strong cultural understanding of English and the language you are applying for
- Enthusiastic gamer � experience of at least one current platform
- Great team worker
- Excellent attention to detail
- Ability to communicate clearly and concisely
- Previous experience, particularly in console submission processes will be a distinct advantage but isn�t essential

Contract Details
- As we operate on a project by project basis, this role is offered on a casual basis
- Up to 40 hours per week, mainly Monday to Friday 8am to 5pm or 5:30pm to 2am but flexibility is required
- Overtime pay at time and a half
- Pro-rated holidays

How to Apply
Please send a CV and covering letter to ukrecruitment@e4e.com. Make sure you include the following details or we won�t be able to assess your application:
- Language you are applying for
- Details of your gaming and language experience
- Details of your right to work in the UK
- Details of any days/times you�re not available to work

It would also be helpful if you are local to Glasgow or within commutable distance to our Glasgow site, as no relocation packages are available and this position starts soon.

Experienced CSR - excellent English plus Dutch, French, Spanish or Italian SS

Title: Experienced CSR - excellent English plus Dutch, French, Spanish or Italian SS
Salary:
Location: The Netherlands, Zuid-Holland
Languages: English, Dutch, French, Italian, Spanish
Posted: 7th May 2012

Company description
International company. Please note we will only consider candidates settled in the Netherlands and with a valid work permit.

Job description
The CSR will assure that product delivery is in accordance with customer requirements. The CSR is responsible for increasing customer satisfaction by understanding our customersâ�� needs and responding quickly to them.

Requirements
- Fluent English, another of the following languages is a must: Italian, French, Spanish, Dutch
- Minimum of 3 years of working experience in Customer Service/Logistics in an international company.
- Customer and service oriented attitude. (both internally and externally)
- Team player, multitasking ability.
- Good eye for detail.
- Ability to understand (moderately) complex issues/processes.
- Good problem solver.
- Excellent communication skills.
- Commercial insight.
- Affinity with administrative activities.
- Experienced in using Microsoft Windows applications and ERP Systems preferably SAP.

Salary indication
2200-2600

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://www.undutchables.nl/sign-in/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Experienced CSR - excellent English plus Dutch, French, Spanish or Italian SS (https://beheer.ingoedebanen.nl/redirect/url/4fa7e8ee1ec61/toplanguagejobs) of solliciteer online op de vacature Experienced CSR - excellent English plus Dutch, French, Spanish or Italian SS (https://beheer.ingoedebanen.nl/redirect/url/4fa7e8ee1ec61/toplanguagejobs).

Swiss/German Speaking Customer Service Advisors

Title: Swiss/German Speaking Customer Service Advisors
Salary: £7.50 - £8.17 per hour
Location: United Kingdom, London, Central London, EC2R 7BP
Languages: Italian, Swiss German
Posted: 7th May 2012

Swiss/German Speaking Customer Service Advisor/ Customer Services Executive
£7.50ph-Temp to Perm - Min 20 hours per week/Central London

Our Client is one of the World's fastest growing Mobile companies, with year on year growth, due to fantastic product range, excellent customer service, strong values and ethics and has a vision to be the Brand of choice to over 1 Billion Customers within the next 10 years.

Do to continued growth and expansion we are looking for Swiss/German Speaking candidates to join the Award winning Customer Service team.

As a Swiss/German Speaking Customer Service Advisor/ Customer Services Executive you will be:

Job Responsibilities:

* Receiving inbound client calls
* Logging information on the company database
* Delivering first class levels of customer service at all times
* Dealing with customer queries over the phone

Preferred Skills:

* Working within a customer focused environment
* A confident telephone manner
* Call Centre Experience

Personal Attributes:

* Ability to listen and retain information
* Excellent interpersonal skills
* Multi-Lingual -Swiss/German, additional languages Italian,French a benefit

Salary, Hours and Benefits:

* £7.50 per hour - Increase after qualification period
* Monday-Sunday Operational shifts from 07:30am to 9:00pm (365 days a year)
* Min 20hrs hours per week
* Flexible Shifts
* Opportunity to increase Hours

To apply for the role of Swiss/German Speaking Customer Service Advisor/ Customer Services Executive please send your cv in today to tony.wight@randstad.co.uk or call 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Bi-lingual Italian & English Customer Service Representatives

Title: Bi-lingual Italian & English Customer Service Representatives
Salary: £8.00 p/hr
Location: United Kingdom, London, Central London, Central London
Languages: Italian
Posted: 18th May 2012

One of our prestige clients is looking for a number of fluent Italian individuals to work full time on a short-term contract work.

Duties:
� Handle inbound and outbound calls/e-mails within Company guidelines
� Contacting business clients
� Handling client�s details confidential
� Writing documents in Italian and in English
� Escalate questions and issues to Customer Service Supervisor as required.
� Other duties as assigned.

Must have:
�Excellent communication skills in Italian and English
�Knowledge in using Microsoft Word, Microsoft Excel or any data capture applications
�Experience in customer service or administration in an office environment
�Experience in handling inbound and outbound calls.

The working hours are five days a week working according to the Italian time zone.

Working in the modern and pleasant environment of our client's offices in Central London you will need to speak Italian up to a native level and English confidently in order providing information and answer questions.

Full training is provided.

Start date will commence very quickly.If you think you have what it takes then this position is for you. Don�t delay and send your CV now!

Payroll Specialist - Italian / Spanish

Title: Payroll Specialist - Italian / Spanish
Salary: £18000 - £23000 per annum + great benefits package
Location: United Kingdom, Scotland
Languages: Italian, Spanish
Posted: 16th May 2012

Payroll Analyst

Languages - Spanish and/ or Italian and / or French

Contract Type - Permanent

Salary - £18 - £23 (depending on experience)

Location - Glasgow /Inchinnan

Job Role

To manage payroll for an assigned for a defined area of responsibility -France / Italy / Spain / Portugal.

Manage the maintenance to the employee's data in conjunction with the relevant Payroll Provider

Liaise with HR to compile employee payroll data and ensure proper maintenance with relevant Payroll Provider (starters, Leavers)

Performs payroll audit check to ensure correctness of all additions/changes, prior to the final payroll processing.

Manage the running of the payroll for monthly staff and to ensure all processes and procedures are carried out in accordance with defined criteria and SOX requirements

Manage the payroll distribution payments

Compile and process the variables payroll data, with external payroll providers

Manage Internal/external payments (Arrange payments to third party payroll tax, health funds, pension etc)

Timely resolution to employee queries

Experience Required

Good oral and written knowledge of English, Italian, French and Spanish.

Two (2) years related experience in a computerized accounting environment preferably within a payroll function or finance

Solid understanding of and experience with ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP would

Good attention to detail.

Excellent IT and communication skills.

A willingness to learn and develop.

Flexible attitude.

Working knowledge of excel

Ability to work independently in a time sensitive environment.

Ability to maintain confidentially is mandatory.

Ability to organize workload, adapt quickly to change, and deliver under the pressure of

To apply for this role please send a comprehensive CV to Jane Hammond by clicking the link below

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester

www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

Multilingual Customer Service - Darwen Lancashire

Title: Multilingual Customer Service - Darwen Lancashire
Salary: Up to £24000
Location: United Kingdom, North West, Lancashire, Darwen
Languages: English, French, German, Italian, Portuguese, Spanish
Posted: 11th May 2012

A Global manufacturer in with offices in Lancashire, the company offers excellent benefits

You will be responsible for liaising internally and externally with clients from different cultures, across different time zones.

Excellent language skills, in 2 of either Spanish, French, Italian or German or Portuguese
Customer service or account management experience on the phone and by email
Have commercial experience, ideally in the manufacturing sector
Be a proactive team player and have some experience selling
Have a good telephone manner and good IT skills

Earn up to �50 000 in your first year! French Speakers with Sales experience!

Title: Earn up to �50 000 in your first year! French Speakers with Sales experience!
Salary: excellent + bonus
Location: The Netherlands, Limburg, Maastricht
Languages: English, French, Italian
Posted: 22nd May 2012

For our client, one of the biggest outsourcing companies in the world, we are looking for fluent Italian and French Speakers to join their latest project for No 1 IT Software Brand in the world!

As a Sales Agent you will be responsible for Commercial activities on behalf of the Brand and initializing, running and completing the sales process.

Core responsibilities:
- inbound/ outbound customer care calls,
- inbound/ outbound sales calls,
- emails handling,
- chat
Your job will be to inform customers on shop�s product choice and advising them on their purchase.

You will be offered a permanent position in customer support team, with prospects to be promoted for various, more senior roles (supervisor, team leader).

Package:
- Attractive salary + excellent commission
- Flexible working hours
- Paid training
- Immediate long distance recruitment process
- Travel expenses reimbursement

They are looking for absolute fluency in French.

You need to have experience in sales and have to:
- be customer focused
- have positive attitude and engaging personality
- have great communication skills

It�s your chance for a career in an International Company, within multinational team of professionals!

For more details, apply via application button below. You can also contact me, Alicja, directly on 00353 1894 3033 or alicjar[at]mgirecruitment.com

If this position is not for you check out www.mgirecruitment.com for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

Earn up to �50 000 in your first year! German Speakers with Sales experience!

Title: Earn up to �50 000 in your first year! German Speakers with Sales experience!
Salary: excellent + bonus
Location: The Netherlands, Limburg, Maastricht
Languages: English, German, Italian
Posted: 22nd May 2012

For our client, one of the biggest outsourcing companies in the world, we are looking for fluent Italian and German Speakers to join their latest project for No 1 IT Software Brand in the world!

As a Sales Agent you will be responsible for Commercial activities on behalf of the Brand and initializing, running and completing the sales process.

Core responsibilities:
- inbound/ outbound customer care calls,
- inbound/ outbound sales calls,
- emails handling,
- chat
Your job will be to inform customers on shop�s product choice and advising them on their purchase.

You will be offered a permanent position in customer support team, with prospects to be promoted for various, more senior roles (supervisor, team leader).

Package:
- Attractive salary + excellent commission
- Flexible working hours
- Paid training
- Immediate long distance recruitment process
- Travel expenses reimbursement

They are looking for absolute fluency in German.

You need to have experience in sales and have to:
- be customer focused
- have positive attitude and engaging personality
- have great communication skills

It�s your chance for a career in an International Company, within multinational team of professionals!

For more details, apply via application button below. You can also contact me, Alicja, directly on 00353 1894 3033 or alicjar[at]mgirecruitment.com

If this position is not for you check out www.mgirecruitment.com for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

German Customer Service

Title: German Customer Service
Salary: 25,000
Location: Ireland, West, Galway, Galway, West of Ireland
Languages: French, German, Italian, Spanish
Posted: 18th May 2012

Collins McNicholas Ireland currently recruiting for German Customer Service Specialists required with fluency in German for major multinational company based in Galway, West of Ireland.

Must have 3 years experience in a customer service / call centre environment.
Fluency in German with fluency in either Italian, French or Spanish would be desireable. Fluent English essential
Strong system skills.
Ability to work under pressure
Ability to take responsibility for personal and team workload
Excellent organisational and communication skills

Excellent Benefits Package.

Italian Customer Service Executive Madrid Spain

Title: Italian Customer Service Executive Madrid Spain
Salary: �18000 per annum
Location: Spain, Madrid
Languages: English, Italian
Posted: 16th May 2012

Company: Our client is well known as one of the companies at the forefront of internet security, desktop security and web filtering technologies. Their software has been deployed by Enterprise and Small, Medium and Large customers across the US, Europe and Asia. They currently have a vacancy for an Italian Customer Service Executive based in Madrid Spain.

Role:
In the role of Italian Customer Service Executive you will be responsible for:

- Delivering service excellence by efficiently problem-solving and reacting to customer situations in a professional, polite and clear manner
- You must Follow Policies and Procedures in a positive manner
- You will also have a strong understanding of brand policies & empowerment to resolve the customer service requests raised.
- Forwarding any issues to the Team Leader, to ensure the group maintains professionalism at all times.

Skills:
- The ideal candidate must be fluent in English and Italian
- You must also have ability to operate a Desktop Computer System and possess a familiarity of Operating System (Windows 2000), MS Word & Excel.
- Possess ability in using Communication applications such as telephony equipment
- Excellent written and verbal communication skills in language

Gains:Our client is a very successful company who are in a period of rapid growth.They are offering the ideal candidate a very attractive salary of �18k per annum. If you feel this is a role you cannot miss please to not hesitate to contact us.

Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies. With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

UK+44 20 3468 4181

French or Italian New Business Sales

Title: French or Italian New Business Sales
Salary: £17,000
Location: United Kingdom, South East, Oxfordshire, Oxford
Languages: French, Italian
Posted: 18th May 2012

Italian / French Telesales

The successful candidate will play a key role in reaching out to and growing our customer base. S/he will support revenue growth by working individually and in conjunction with several sales representatives on specific territory strategies and activities.

The high level of activity requires the individual to balance a range of responsibilities including lead qualification, sales to small hotels, online assists along with a range of territory-based activities.

The role will report to the Telemarketing Manager/ Supervisor in the Region with dotted line reporting to the relevant Territory Manager where applicable.

What You'll Do
� Achieve and where possible exceed agreed sales targets
� Efficiently and effectively handle a high volume of inbound calls in a metrics driven contact center environment.
� Ability to understand and communicate a full solution product set educating the customers in the process. Live the brand.
� Timely follow up and thorough qualification of marketing and sales leads.
� When identified, assign qualified opportunities to sales reps with applicable information captured during the qualifying call. If appropriate pass to the Customer Services team
Support prospecting initiatives and campaigns for territories assigned to support.
� Manage to closure the assigned annual maintenance renewal contacts/accounts.
� Manage designated opportunities from lead to close, including order processing, approved by sales management.
� Respond to inbound sales related inquiries.
� Following up CRM activity to increase conversion rates
� Contribute to and support the territory plan in conjunction with Inside Sales and Territory Managers.
� Participate in funnel meetings, as appropriate, as well as planning and delivery of sections of the annual territory and account plans.
� Provide support for open territory funnel coverage, as directed by Sales Manager.
� Provide inbound phone support as needed depending on queue volume/need
� Keep up with product training and new offerings as well as latest TA value proposition

What We Seek
� High Level of Education
� General awareness and understanding of the function of a sales representative.
� 1-3 years sales/sales support, lead management, or telemarketing experience; customer service experience considered
� Experience working in a goal-oriented environment.
� Familiarity with software licensing and policies and generating customer quotations is desired.
� Strong organization/prioritization skills; proven ability to consistently meet deadlines.
� Customer satisfaction focus.
� Strong listening, probing, and phone skills.
� Strong written skills.
� Thoroughly familiar with the use of spreadsheets, word processors, and the web.
� Ability to work well both autonomously and within a team environment.
� General understanding of the function of knowledge of CRM application (ex.: Siebel, Salesforce, Goldmine, SAP etc.)

In addition, the ideal candidate will demonstrate the following competencies:
� Flexible and open to change and new information; adapts behavior and work methods accordingly
� Grasps the essence of new information; recognizes own strengths and weaknesses; pursues self-development; seeks feedback.
� Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitment.
� Treats colleagues and partners with respect: considers and responds appropriately to the needs, feelings, and capabilities of different people. Works well in a matrix environment
� Can be relied upon to ensure that projects within areas of specific responsibility are completed in an appropriate and timely manner and acknowledges mistakes, learns from those events and is able to move forward productively
� Identifies and analyzes problems; distinguishes between relevant and irrelevant information.
� Ability to balance time to market with a solution and make the right trade-offs along the way
� Strong analytical skills: understands and utilizes metrics relevant to role
� Clear communication through expression of facts and ideas in a clear, convincing and organized manner
� Good business judgment when making decisions and always considers the relevance/impact of each decision on the business

French, German or Italian Speaking Technical Support Engineer

Title: French, German or Italian Speaking Technical Support Engineer
Salary: �23500 plus bonus
Location: United Kingdom, South East, Buckinghamshire, Aylesbury
Languages: French, German, Italian
Posted: 22nd May 2012

Technical Support Engineer - French, German or Italian

Our client a Software and Hardware manufacturing company is seeking an French, German or Italian speaking Technical Support Engineer for immediate start in their UK based office.

The role will provide a premium service level of support to a diverse mix of corporate clients

You will join a Technical Support Team made up of high level technically savvy engineers that support regions across EMEA.

Key Responsibilities

- You will provide telephone & e-mail based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
- You will document and record each interaction with the customer with clear and concise information/resolution.
- Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
- Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores.

Qualifications

- Experience working in IT telephone support perferably within a Computer manufacturing company.
- Basic Networking Skills
- A good understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
- Excellent troubleshooting and analytical skills
- Ability to handle technical issues from opening through to resolution or escalation to next level
- Excellent communication skills
- Fluent in English with either French, German or Italian
- Ideally experience of call logging systems (CRM)
- Preferred: Microsoft Certified Professional qualification and Security+ Certified

Bilingual Telesales Representative

Title: Bilingual Telesales Representative
Salary: up to 42K
Location: Ireland, South-West, Cork
Languages: French, Italian, Spanish
Posted: 19th May 2012

We are looking for experienced Telesales professionals who will serve as the first point of contact with our client's existing and perspective customers. If you are a motivated, outgoing and tech savvy individual, apply now. Great work environment and inspiring products to promote!

The role:

* Provide first level sales and pre sales support, creating solutions to suit client requests
* Ensure customer satisfaction at all times
* Provide solutions to improve the customer experience where possible
* Conduct targeted outbound sales and/or research campaigns organised by the sales managers.

Skills:

you will have at least 2 years experience in telesales
must have a technical aptitude, computer literate and quickly learn new applications
fluent Italian plus fluent French or Spanish; (very good English is a must)
can translate �tech speak� into everyday, understandable terms
strong communication skills � adaptive communication and active listening
team player
ability to provide a great customer experience

Medical Services Advisor�s (Qualified Nurse�s) with fluency in Spanish/French or Portuguese.

Title: Medical Services Advisor�s (Qualified Nurse�s) with fluency in Spanish/French or Portuguese.
Salary: �35,000 - �40,000
Location: Ireland, Dublin Region, Dublin, Dublin City
Languages: French, Italian, Portuguese, Spanish
Posted: 22nd May 2012

Our Client an International Insurance provider is seeking Medical Services Advisor�s (Qualified Nurse�s) with fluency in French/Spanish or Portuguese.

Key Responsibilities:
 Preauthorization of in-patient treatment.
 Aggressive cost containment through tight adjudication, correct evaluation of medical appropriateness and successful negotiation.
 Case management of complex cases.
 Maintain relationships with brokers/clients/providers.
 Medical claims reviews
 In line with our plans to provide 24 /7 service to our insured members this role will involve working night and weekends on a rotational basis.

Experience Required
 Minimum of 2 years professional clinical experience in a multi-practice operation or hospital.
 Exposure to administrative functions.
 Sound medical knowledge suitable
 Must have fluency in both Spanish/French/Portuguese and English

Behavioural Competencies:
 Customer focused
 Strong communication (verbal & written)
 Ability to work effectively within a team environment
 Ability to work under pressure
 Ability to prioritise workload and manage time effectively
 Highly motivated and proactive
 Results driven and solution orientated

Technical Competencies:
Strong Knowledge of Microsoft Office ( Excel, Word)

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

Urgent - Italian Inside Sales - �25 -35k

Title: Urgent - Italian Inside Sales - �25 -35k
Salary: �25,000 - �35,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Italian
Posted: 22nd May 2012

Excellent job Opportunity in Ireland!!!

Our client, one of the best outsourcing companies, is currently looking for Italian
Inside Sales Representatives to join their Dublin team.

The Role:

�Responsibility for the renewal and overall sales of hi-tech service and support agreements to establish customer base
�Application of databases to research accounts and uncover new opportunities
�Generation of sales quotations
�Managing the entire service sales process from prospect to close
�Generating reports for internal use

The Key requirements:

�University Degree
�Fluency in English + Italian is essential!
�Previous sales experience, ideally in the IT sector
�Excellent computer skills and knowledge of Microsoft packages
�Excellent team player
�Previous experience in building business relationships

*Please note: The recruitment process has already started therefore we are looking for candidates based in Ireland.

If you are interested in applying for this position, please send you CV to anna.cywinska@reedglobal.com or call: 016489627

Sales Support Administrator - French, Italian, English, German

Title: Sales Support Administrator - French, Italian, English, German
Salary: Very Attractive
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, Italian
Posted: 22nd May 2012

For our client - a big renewal, IT company we are urgently looking for Sales Support Administartors with the following languages: French, Italian, English, German

If you are available immediately and if you have administartive background, please stop here and apply for this role!

The Sales Support Administrator will support a growing sales organization as part of his or her daily responsibilities.

Responsibilities:

�� Processing bookings and purchase orders in relevant Client/Internal Systems
�� Tracking, calculating and updating sales & commission reports
�� Liaise with other internal departments regarding all sales related matters
�� Providing full administrative support to the Sales Department
�� Client and Internal Systems Data Integrity
�� Populates weekly reports as required, with supervision.
�� Data Comprehension and Analysis, ideally experience with CRM systems
�� Monitoring of sales order backlog and taking appropriate actions to resolve issues
�� Support of manager & Team Lead on reports and process circulation etc.
�� General back-up support of team.
�� Proactively undertaking qualitative data accuracy checks

Requirements:

�� Attention to detail
�� Ability to work on own initiative and manage busy workload
�� Excellent administrative and Organisational skills
�� Strong IT skills
�� Data Comprehension and Analysis, ideally experience with CRM systems
�� A good working knowledge of PC�s is essential.
�� The ideal candidate will have excellent keyboard skills
�� Excellent communication skills
�� Team players as well as being self motivated
�� An ability to work to deadlines
�� Experienced and enthusiastic team player
�� Previous working knowledge of MS Access

***Please note - the recruitment process has already started therefore our client will only conside candidates already based in Ireland.

If you are ready for this opportunity, please apply now to Anna: anna.cywinska@reedglobal.com or contact her directly at: 01 648 96 27

IT Analyst with Italian language

Title: IT Analyst with Italian language
Salary: negotiable
Location: Poland, wielkopolskie, Pozna?, Poznań
Languages: English, Italian
Posted: 19th May 2012

For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for experienced Candidates for a position of:

IT Analyst with Italian language

Ref: PO/C

Workplace: Poznań
Main duties involve:

� Providing consultation, support, and training to clients of computer or other technology-based systems.
� Interacting with a broad range of clients in order to provide a high level technical support to clients.
� Providing both routine and non-routine support for a broad range of information related technologies.

Requirements:
� Fluent in English and in Italian language
� Experience in IT is a must
� Ability and willingness to learn
� Must possess excellent customer service skills
� Have excellent telephone, listening and communication skills
� Ability to work various shifts
� Experience in customer service would be an advantage

Company offers:
� Attractive compensation package
� Private medical care
� MultiSport Card
� Relocation package
� Career path in a multinational organization
� Professional training program
� Work in Poznan city centre

If you are interested in this position, please send your CV to beata.zmarzly@cpljobs.pl

Customer Support with Italian and Spanish or Italian and Portuguese

Title: Customer Support with Italian and Spanish or Italian and Portuguese
Salary: gross/month
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian, Spanish
Posted: 25th Apr 2012

RESPONSIBILITY:
 communication with clients (by phone, email) � especially in their
Languages: (German, French, Spanish, Italian, Russian, Portuguese, Lithuanian, Latvian etc.)
 solving problems of clients (installation, maintenance and technological
support)
 cooperation with IT specialists
 ensuring the smooth process and quality of client services
 relevant administration
Other benefits

� Motivating salary
� Stable job in strong and creditable company
� Shift work evaluated high above legal standard
� 4 weeks paid holiday plus 1 week paid time off
� High standard educational program with worldwide recognized certification system
� Temporary accommodation
� Relocation package up to 15 000 CZK
� Friendly, professional and modern working environment
� Young and international team

Italian Customer Service Representatives

Title: Italian Customer Service Representatives
Salary: 22000
Location: Ireland, Dublin Region, Dublin, Co.Dublin
Languages: English, Italian
Posted: 1st May 2012

Whats required:

-Fluent Italian and Fluent English both spoken and written
-A minimum 1 year's customer service experience
-A general interest in IT and technology
-You must be able to interview and start by January 30th

Italian speaking Customer Support Specialist

Title: Italian speaking Customer Support Specialist
Salary: competitive
Location: Hungary, Pest, Budapest
Languages: English, Italian
Posted: 10th May 2012

Our multinational IT service provider client is looking for:

Italian speaking Customer Support Specialist

The objective of the Technical Support Analyst is to resolve remote users IT problems by means of a first time fix or by dispatching for on-site support.

Tasks:

- Answer contacts promptly and professionally
- Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
- Log/Validate all contacts Call Handling Database
- Manage end to end all calls logged, providing regular updates to customers on call status
- Pro-actively seek support from escalation team via.
- Provide support to multiple desk

Requirements:

- Fluent in Italian AND in English
- Strong user-level IT skills (MS Office; Windows 7, Windows XP, 2000; printer hardware, Local Area Networking)
- Good communication and problem-solving skills
- Customer orientated, enthusiastic
- Dynamic, open personality

IT Analyst with Italian language

Title: IT Analyst with Italian language
Salary: negotiable
Location: Poland, wielkopolskie, Pozna?
Languages: English, Italian
Posted: 19th May 2012

For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for experienced Candidates for a position of:
IT Analyst with Italian language

Ref: PO/C

Workplace: Poznań
Main duties involve:

� Providing consultation, support, and training to clients of computer or other technology-based systems.
� Interacting with a broad range of clients in order to provide a high level technical support to clients.
� Providing both routine and non-routine support for a broad range of information related technologies.

Requirements:
� Fluent in English and in Italian languages
� Experience in IT is a must
� Ability and willingness to learn
� Must possess excellent customer service skills
� Have excellent telephone, listening and communication skills
� Ability to work various shifts
� Experience in customer service would be an advantage
Company offers:
� Attractive compensation package
� Private medical care
� MultiSport Card
� Relocation package
� Career path in a multinational organization
� Professional training program
� Work in Poznan city centre
If you are interested in this position, please send your CV to beata.zmarzly@cpljobs.pl

Software Support/Account Management - great opportunity for graduates!!!

Title: Software Support/Account Management - great opportunity for graduates!!!
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French, German, Italian, Spanish, Swedish
Posted: 21st May 2012

Job description Software Support/Account Management - great opportunity for graduates!!!

Our client is a high growth, global Software Company. For their team in Amsterdam we are looking for enthusiastic candidates with personal confidence and commitment, who can demonstrate a passion for excellence. This team will focus on providing leading edge solutions for clients. If you possess an entrepreneurial spirit and are looking for an opportunity to grow, or start your career, we have exciting opportunities for you.
Description:

You must have the ability to learn and understand customer business processes and be able to manage customised work in a high pressure, fast paced environment.
Key responsibilities include:
Pre-sales support
Internal communication with Sales and Client Services
Building client relationships and client meetings
New Feature planning
Analyse and provide clients with intelligence regarding the suite of services
Provide customer feedback to Product Marketing
Develop ‘Best Practices’ and ‘Process Improvements’
Quality Assurance

Job requirements Software Support/Account Management - great opportunity for graduates!!!

Business level English with fluency in at least one of the following languages; German, French, Swedish, Italian, Spanish
BA Degree in Computer Sciences, Engineering, IT, Maths or languages.
Strong computer skills and ability to work with web applications.
Excellent verbal communication skills and listening skills.
Positive, enthusiastic and helpful nature.
Relationship maintainer and builder.
Troubleshooting skills. Ability to understand the customers’ business processes quickly.
Analytical and creative.
Leadership capabilities. This position will ideally suit Graduates who are looking for their first step in a potential career growth.

Interested? Contact Sylvia (020 580 0348, sylvia@adamsrecruitment.com) or Alessia (020 5800 344, alessia@adamsrecruitment.com)

Amsterdam

S. Lubak

T:? 31 20 5800 340

E:?sylvia@adamsrecruitment.com

Urgent! Are you fluent French or Italian?

Title: Urgent! Are you fluent French or Italian?
Salary: £14000 - £15000 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: French, German, Italian
Posted: 16th May 2012

Fantastic New Customer Service Opportunities - UGRGENT REQUIREMENT

ARE YOU AVAILABLE TO START WORK THIS WEEK IN EDINBURGH?

Our Client

Undergoing an exciting period of growth, our client, a leading multinational outsourcing organisation, a service provider of many Fortune 500 companies, is now recruiting multilingual Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in any of the following:

German, French, Dutch Italian or Norwegian as well as English apply now.

Job Role

Working as part of a team to provide a professional and efficient customer service function for new client projects you will be responding to customer enquiries and providing them with appropriate options or solutions. Dealing with many international companies from different industry sectors which include: Financial, Transportation, Health care, Leisure and Technology.

You will be required to maintain knowledge of client products and services along with additional administration duties which include logging calls and client/customer notes.

Skills required

* Fluent in English (spoken & written)
* Experience of delivering exceptional customer service
* Working knowledge of MS Word and Excel
* Strong communication skills both written and verbal.
* Ability to work on own initiative as well as part of a team
* Working towards targets and deadlines
* Ability to remain calm under pressure

Fluency in one or more of the following languages is a pre-requisite for this position. Only applicants available to register, interview and start work within the next 14 days will be considered

German, Dutch, Norwegian, Welsh, Swedish, Danish, Finnish,

Apply today for this excellent opportunity! Please not only successful applicants will be contacted

Multilingual Specialist - French / German

Title: Multilingual Specialist - French / German
Salary: 25000
Location: Ireland, West, Galway, Galway
Languages: Dutch, French, German, Italian, Spanish
Posted: 18th May 2012

Collins McNicholas Ireland currently recruiting for Multilingual Specialists / Customer Service Specialists required with fluency in German, French, Italian and Spanish required for a major companies in the West of Ireland.
�
Fluency in one of the following languages i.e. German, French, Italian, etc. Must be fluent in English.
� Strong system skills.
� Ability to work under pressure
� Ability to take responsibility for personal and team workload
� Excellent organisational and communication skills
� Must have strong experience in either customer service, technical support or finance etc.
� Fluency in either German, French, Italian, Dutch etc. Must be fluent in English.

For additional information please contact:-
Noeleen Stewart - Collins McNicholas Ltd - Galway

Collins McNicholas are specialists in :
Executive Jobs | Management Jobs | Executive Jobs in Galway | General Manager jobs| HR jobs | Human Resources | Human Resources jobs in Galway | jobs in HR | Finance Jobs | Finance jobs in Galway | Information Technology jobs in Galway | Technical jobs | engineering jobs | pharmaceutical jobs | technical jobs in Galway | engineering jobs in Galway| engineering jobs in Ireland | pharmaceutical jobs in Ireland | jobs in pharmaceutical | medical devices| jobs in medical devices in Galway | health & safety jobs in Galway| health & safety jobs in Ireland| EHS Jobs in Galway| customer service jobs | language jobs | multilingual jobs |supply chain jobs | logistics jobs |

Technical Support - Spanish & Italian

Title: Technical Support - Spanish & Italian
Salary: �22,000-�24,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Italian, Spanish
Posted: 22nd May 2012

For a big multinational company, we are currently looking for Italian&Spanish Technical Support Reps to join its Dublin team.

As a Italian&Spanish Technical Support Representative you will be providing high quality technical customer assistance to the company Client�s customers.
You will be a high performer with a penchant for technology, operations and products. This person will support end users through existing and new support channels.

If you are energetic and professional, with technical aptitude, we�d love to hear from you. Technical background and experience is a must as well as fluency in Spanish & Italian, and our client's world-class trainers will teach you all the product specific information to make you successful. After you get there, they�ll provide continuing technical education and a casual, fun work environment.

If you are ready for a new career, please stop here and send your CV to Anna: anna.cywinska@reedglobal.com or call her at: 01 648 96 27

Sales/Customer Service Agent with Spanish&Italian

Title: Sales/Customer Service Agent with Spanish&Italian
Salary: �27k - 37k
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Italian, Spanish
Posted: 22nd May 2012

For our client, the worlds leading american online auction company for used construction and agricultural equipment, we are currently looking for Spanish & Italian Sales/Customer Service Agents.

Job:

This position requires heavy phone volume, including answering inbound calls, providing customers with information about the company, their auctions, equipment for sale in upcoming auctions, and making outbound calls to customers regarding their purchases. Enter all communication into companies�s customer database. Assist other Customer Care/Inside Sales Agents as necessary.

Your Profile:

Excellent communication skills
Outbound/inbound sales experience
Proven track of customer service experience
Team player with leadership skills
Computer literate with experience in Microsoft Office
3-5 years of Call Center or Inside Sales Experience

Please not: the recruitment process has already started therefore we are looking for candidates already based in Ireland.

If you feel suitable for this role, please send your CV to Anna: anna.cywinska@reedglobal.com or give her a call at: 01 648 96 27

French & Italian Customer Support

Title: French & Italian Customer Support
Salary: 23200
Location: Ireland, Dublin Region, Dublin 4
Languages: French, Italian
Posted: 22nd May 2012

I am currently looking for candidates for a French & Italian Helpdesk role. This is based in Dublin 4 and the salary would 23K/year.

Description:
- Provides first level IT Support to multiple clients supported out of Dublin service desk.
- Performs initial level of problem identification and attempts resolution
- Must maintain a high degree of customer service for all support queries, take ownership of user problems and be proactive when dealing with user issues.
- Ensures that correct resolutions are found and involves appropriate areas in resolving problems when needed
- Develops and maintains product knowledge, business and professional skills by participating in on-the-job and other training courses
- Shares information required for the team to be successful
- Demonstrates understanding of the customer's business needs and is able to achieve and maintain high customer satisfaction ratings
- Seeks opportunities to improve knowledge, skills, and performance and is receptive to constructive feedback

Working hours are predominantly between 0600-1900 Monday to Friday, but some earlier starts at 0500 may be required, as well as potentially some work on Saturdays.

Requirements:
- 1 year Technical Support or Helpdesk experience
- Fluent French, Italian and English
- Strong interest in IT

If you are interested please contact Gilles on 01 614 6120.
http://ie.linkedin.com/in/gillescognard

Earn up to �50 000 in your first year! Swedish Speakers with Sales experience!

Title: Earn up to �50 000 in your first year! Swedish Speakers with Sales experience!
Salary: excellent + bonus
Location: The Netherlands, Limburg, Maastricht
Languages: English, Italian, Swedish
Posted: 22nd May 2012

For our client, one of the biggest outsourcing companies in the world, we are looking for fluent Italian and Swedish Speakers to join their latest project for No 1 IT Software Brand in the world!

As a Sales Agent you will be responsible for Commercial activities on behalf of the Brand and initializing, running and completing the sales process.

Core responsibilities:
- inbound/ outbound customer care calls,
- inbound/ outbound sales calls,
- emails handling,
- chat
Your job will be to inform customers on shop�s product choice and advising them on their purchase.

You will be offered a permanent position in customer support team, with prospects to be promoted for various, more senior roles (supervisor, team leader).

Package:
- Attractive salary + excellent commission
- Flexible working hours
- Paid training
- Immediate long distance recruitment process
- Travel expenses reimbursement

They are looking for absolute fluency in Swedish.

You need to have experience in sales and have to:
- be customer focused
- have positive attitude and engaging personality
- have great communication skills

It�s your chance for a career in an International Company, within multinational team of professionals!

For more details, apply via application button below. You can also contact me, Alicja, directly on 00353 1894 3033 or alicjar[at]mgirecruitment.com

If this position is not for you check out www.mgirecruitment.com for 100�s more job opportunities or to register your CV should something more suitable arise.

Who we are: mgi recruitment, among Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you so we can help you through the whole hiring process. Our dedicated team is looking forward to meeting you!

URGENT: Customer Care Agent - Italian and Spanish (need both languages)

Title: URGENT: Customer Care Agent - Italian and Spanish (need both languages)
Salary: Up to �37,000 OTE
Location: Ireland, Dublin Region, Dublin
Languages: Italian, Spanish
Posted: 22nd May 2012

Your profile: The perfect candidate will be fluent in these both languages: Italian and Spanish. You will have strong experience in customer services and sales (preferably experienced in a call centre). Knowledge in Auction is also necessary. Plus, excellent communication, strong reporting skills and need to be an excellent Team player.

Your mission: The role involve lot of inbound and outbound calls (around 90 calls per days), ensure all follow up communications with customers regarding post sale transactions, also manage the post-sale process, monitor sales contract information, and other duties.

Our offer: This role is a permanent contract and the company which is based in Dublin is offering a salary from �27,000 Basic up to �32,000 OTE. Full training and excellent benefits are on offer .

Must be available to start straight away ! ! !

If you would like to know more about the role then please submit your CV to jacques.abengessamba@reedglobal.com

Italian Automotive Customer Service North East UK

Title: Italian Automotive Customer Service North East UK
Salary: Not disclosed
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Italian
Posted: 16th May 2012

Company: Our client is a company that provides business solutions to their clients in order to improve their revenues, customer service and reduce their costs. More than 12,000 employees are working for this company in several locations worldwide on several areas of expertise: automotive, banking, finance and technology. They now have a vacancy for a Italian Automotive Customer Service Agent based in North East UK.

Role: In this role you are responsible for answering dealer enquiries relating to our clients goods and services. You are also required to conduct the following activities;
-Handle Customer contacts, including incoming telephone calls, emails and faxes relating, but not limited to, processing dealer contacts for back-order
-Delivers service excellence by efficiently problem-solving and reacting to dealer situations in a professional, polite and clear manner.
-Accurately log all dealer contacts and tracks contacts using all relevant databases and systems.
-Track queries and respond to them within the agreed timelines in order to manage the dealer network as efficiently as possible.

Skills: The ideal candidate will possess;
-Must possess 3 years automotive technical work experience, gained in a dealership, or mechanic`s work shop
-Database knowledge and experience in order tracking and management.
-Italian and fluent English is mandatory
-Strong interest in vehicles and vehicle technology is highly recommended

-Experience in automotive industry is essential

-Technical qualification is desired

Gain: If you are looking for a role that has sales support, order management, customer involvement and allows you to control the sales cycle contact us for more information! If you would like to show off your knowledge of French and English and would like to work for a large company call us or email us and we can arrange an interview.

Merrow Language Recruitment & BeesWax Europe is specialist Language Recruitment Consultancies.
With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

UK +44 20 3468 4181

Italian Speaking Telesales Representatives

Title: Italian Speaking Telesales Representatives
Salary: up to 42K
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 19th May 2012

Exiting opportunity for Telesales professionals in Cork! Permanent positions, competitive salary, great work environment.

Skills required:
2 years proven sales ability
fluency in Italian and French (plus very good English)
strong communication skills
must have a technical aptitude
computer literate and quickly learn new applications
ability to provide a great customer experience

Italian Reader/Translator

Title: Italian Reader/Translator
Salary: £18,700 plus bonus
Location: United Kingdom, London, Central London, EC1Y8QE
Languages: Italian, Portuguese, Spanish
Posted: 27th Apr 2012

Italian Reader/Translator

Reader Summariser

Gorkana is seeking an Italian-speaking Reader Summariser to monitor Italian and other Western European media for press articles and summarise these into clear and concise English. The ideal candidate will have fluent Italian along with Spanish and/or Portuguese. Combinations of Italian and other Western European languages will also be considered.

The successful candidate will write English to a native level and have excellent and proven skills in the translation and comprehension of Italian and any other relevant languages.
Accuracy and the ability to work to tight deadlines are essential.

Specifically candidates require:

� Ability to provide summary translations in English of articles in accordance with client briefs
� Produce press packs to the highest standard by sorting your work
� Ability to participate in projects to support new initiatives
� Degree level education
� Confident written and verbal communicator
� Impeccable English and a clear and concise writing style
� Experience of Microsoft Office
� Experience of an office environment
� Strong organisational skills
� Ability to withstand occasional pressure and deliver to deadlines

This is a full-time role, working 37.5 hours per week Monday � Friday. The team operates from 7am to 5pm, actual working hours will be discussed and agreed with the successful candidate

Alongside a competitive salary (£18,700 + Bonus) we also offer the following excellent benefits:
Pension Scheme (up to 5% company contribution), 25 Days Holiday + 8 BH, 4 x Life Insurance, Denplan (single cover paid for by company), Season ticket loan and cycle to work scheme, Childcare Vouchers, Subsidised gym membership.

- Great training and development opportunities

Bilingual Travel Counsellors

Title: Bilingual Travel Counsellors
Salary: 21.000
Location: Spain, Cataluña
Languages: French, German, Italian
Posted: 22nd May 2012

Our client, is a travel management company that is looking for talented people with multiple language skills. In particular we are looking for travel professionals who are fluent in GERMAN or FRENCH + ITALIAN

In this role you will:

- Making travel arrangements for customers that are traveling on business and are looking for advice and support.
- Join a multicultural team that embraces and integrates diversity.
- Work in a comfortable and modern work environment
- Have a competitive salary

We are looking for:

- Fluent speakers in German or French+Italian
- Experience working with AMADEUS Travel reservation system IS A MUST.
- Previous experience in Customer Service roles
- Excellent communication and customer relations skills
- Previous experience in travel related services.
- Microsoft office knowledge

Italian Techinal Support

Title: Italian Techinal Support
Salary: 28,000
Location: United Kingdom, South East, Buckinghamshire, Aylesbury
Languages: English, Italian
Posted: 27th Apr 2012

Our Client is looking for a technical support professional to join their UK team. The position would involve providing technical support to the EMEA region. The expected level of service is very high as 70% of calls are resolved at Tier 1 level.
Successful candidates need to have the following skills:
� Fluent Italian with excellent English
� Very good technical skills
� Good understanding of Windows and Mac
� Ability to improvise
� Excellent communication Skills
� Microsoft Certified Professionals will be given preference

Airline Res Agents - Italian or Dutch Speakers

Title: Airline Res Agents - Italian or Dutch Speakers
Salary: Â£16k per year + Bonus
Location: United Kingdom, North West, Cheshire, SK9 1
Languages: Dutch, Italian
Posted: 27th Apr 2012

Airline Reservations Agents
Italian or Dutch Speakers
Â£16000 + Bonuses
Cheshire Based
Free Flights!

My client one of the world's most prestige airlines is recruiting Italian or Dutch speaking Airline Reservations Agents .

The role involves working in the European contact centre and mainly involves sales and customer service to clients over the phone.

You will work 37.5 hours per week throughout the opening of the call centre, which are Monday to Sunday from 07.30-20.30

As an Airline Reservations Agent you will undertake an array of tasks & responsibilities:

* Servicing corporate accounts and leisure customers in a busy and demanding environment
* Arranging all international business travel and leisure travel & at times handling complex itineraries for business travel clients booking all flights, hotels, car hire and other ancillaries

Airline Reservations Agents remuneration package:

* Competitive salary - Â£16000
* Bonuses
* Generous holiday entitlement
* Pension
* Discounted holidays & flights
* Free Parking
* Plus more!!!!

Airline Reservations Agents skill attributes:

* Previous Customer Services experience in any industry, travel experience not required!
* Exceptional customer service & communication skills along with excellent attention to detail
* Be able to work well under pressure & handle demanding enquiries.
* To be either fluent in Italian or Dutch and English

Applicants must be UK based and must live within a commutable distance to Cheshire.

Assessment day is taking place on Wednesday 9th May 2012 with second interviews on Wednesday 16th May 2012, so please keep both days free should you be selected for an interview.

Please note that only applicantions from candidates who reside in the UK and are in close proximity to the Cheshire area will be considered.

For a fully confidential discussion on this Airline Reservations Agents job, please contact Gemma.

PLEASE NOTE!
Due to volume of applications, only suitable applicants will be contacted.

It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation before applying for any jobs.

For all the latest Travel jobs log on to www.newfrontiers.co.uk

German or Italian Speaking Telemarketers

Title: German or Italian Speaking Telemarketers
Salary: £18000 - £30,000 per annum
Location: United Kingdom, South East, Hampshire, Basingstoke
Languages: English, German, Italian
Posted: 27th Apr 2012

Fantastic oportunity to earn excellent salary we are currently seeking German speaking and an Italian speaking Telemarketers/appointment makers to join an established company in Basingstoke.

Please only apply if you live within a 10 mile raduis from Basingstoke or can commute easily.

Job title: German Speaking or Italian Speaking Telemarketer
Reporting to: Team Manager
Location: Basing View, Basingstoke

Job function:

To undertake telemarketing tasks on clients� behalf to achieve the client�s project objectives
Duties and Responsibilities
1. To undertake briefing meeting with clients and assist project lead and account manager to create a client lift speech that captures all details required to enable the success of a project.
2. Work with project lead and account manager to define project tasks required to be carried out to deliver against the client brief
3. To deliver the clients project to a high standard in line with company procedures. Escalate any issues to project lead/Account manager.
4. To feedback to the project lead and Client Account Manager to progress and suggest to ensure successful project completion.
5. To complete activity reports, project progress sheet and other administration tasks correctly and in a timely manner. Ensuring project activity to be recorded accurately.
6. To use related IT equipment in a manner commensurate with the requirements of the company IT environment
7. To undertake the responsibilities to lead a project where assigned.
8. As necessary undertake other tasks not included in this job description as directed by the Operations Director, or Manager.

Experience required

1. Relevant qualifications � degree or equivalent, or commensurate relevant experience
2. Good oral and written communication skills with a good command of the English language
3. Minimum of 5 years demonstrable experience leading client-facing projects in a telemarketing environment
4. Computer literate with good skills in Microsoft Office applications (or equivalent)
5. Used to working on own initiative and leading client projects to achieve project goals
6. Numerate, with a good understanding of activity reporting process and the requirement for them

If you are interested in this position please apply today!!

Technical Support with Italian language

Title: Technical Support with Italian language
Salary: negotiable
Location: Poland, wielkopolskie, Pozna?, Pozna?
Languages: English, Italian
Posted: 19th May 2012

For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for experienced Candidates for a position of:

Technical Support with Italian language

Ref: PO/C

Workplace: Pozna?
Main duties involve:

� Providing consultation, support, and training to clients of computer or other technology-based systems.
� Interacting with a broad range of clients in order to provide a high level technical support to clients.
� Providing both routine and non-routine support for a broad range of information related technologies.

Requirements:
� Fluent in English and in Italian language
� Experience in IT is a must
� Ability and willingness to learn
� Must possess excellent customer service skills
� Have excellent telephone, listening and communication skills
� Ability to work various shifts
� Experience in customer service would be an advantage
Company offers:
� Attractive compensation package
� Private medical care
� MultiSport Card
� Relocation package
� Career path in a multinational organization
� Professional training program
� Work in Poznan city centre
If you are interested in this position, please send your CV to beata.zmarzly@cpljobs.pl

2nd Line Technical Support

Title: 2nd Line Technical Support
Salary: £28,000 - £34,000
Location: United Kingdom, South East, Buckinghamshire
Languages: English, Dutch, French, German, Italian, Spanish
Posted: 18th May 2012

Our client, a global leader, is looking for a 2nd line Technical Support Engineer, to provide technical support to customers on specific products via remote tools and the telephone.Ideally candidates will have experience of;

Accurate problem resolution requires thorough and clear documentation of both the customer's technical issue and the customer's expectations in the call-tracking database.
Creation of Knowledge Base Articles
Train the various support teams on new product versions (*as and when required)
Work closely with Tier 3 to ensure customer product issues are resolved
Participate in all team activities including projects, training and meetings
Provide effective and timely communication to support teams
All issues are entered into the call tracking system (MAX) and assigned a Case number, which is provided to the customer.
Maintain a call logging SLA of 90% or higher
Maintain a high level of knowledge and professionalism
Maintain technical knowledge of all supported products

Experience

CISSP an advantage
Knowledge of hardware - desktop & peripherals
Excellent proven knowledge of Server software including MS Windows NT/2K/2K3/2K8, with a strong emphasis in Active Directory and PKI.
Knowledge of BIOS and OS Architecture.
Working experience in Microsoft internals / dump debugging
Extensive troubleshooting and testing skills (i.e. analytical, be able to narrow down on a problem, use documentation, tools, etc to troubleshoot)
Ability to communicate at multiple levels with customers (i.e. technical / management)
Excellent at providing positive customer service (maniacal focus on the customer, go extra mile for the customer)
Knowledge of MacOS and Linux.
Preferred: MCSE certified, Knowledge of Encryption products, Experience of SQL database and queries, CISSP certified, Good Network troubleshooting skills, Knowledge of Network Security, switching, routing/routing protocols, TCP/IP, Firewalls, VPN's and troubleshooting techniques and Working experience in Microsoft internals / dump debugging

German and Italian Telesales Executives

Title: German and Italian Telesales Executives
Salary: £14300 per annum
Location: United Kingdom, North West
Languages: German, Italian
Posted: 25th Apr 2012

German and Italian speaking outbound recruitment executives required for leading Marketing client in Bramhall.
£14,400k per annum pro rata, plus bonus. The role will involve outbound calling to sign up restaurants based in Germany and Italy to a brand new,
pan-European dining campaign. It will involve sending information and contractual agreements via email and post, updating database and related administration
The candidate must be a fluent German or Italian speaker to a standard. Telesales and marketing experience and understanding are an advantage but not a must. Able to use own initiative. Good at administration. A good working knowledge of outlook, windows and excel.
Office hours are Monday to Friday, 9am to 5.30pm. Part time and full time considered.
This is a temporary position starting in immediately and lasting until end of May 2012. Please call Rob at Search on 0161-835-8661(agy) to arrange an interview

TRAINEE LOGISTICS POSITIONS AVAILABLE � MUST SPEAK BOTH ITALIAN AND GERMAN � APPLY NOW - 0

Title: TRAINEE LOGISTICS POSITIONS AVAILABLE � MUST SPEAK BOTH ITALIAN AND GERMAN � APPLY NOW - 0
Salary: competitive + benefits
Location: Austria
Languages: English, German, Italian
Posted: 22nd May 2012

What are the Perks?

� Excellent salary and bonus
� Realistic career path and development
� Assistance with relocation (cover of transport and support with accommodation)
� Excellent, modern non-smoking offices, low-radiation TFT monitors, modern air conditioning
� Holiday planning is carried out flexibly within the independent teams
� Encouraging sporting activities such as football, skiing, tennis, beach volleyball and marathon running
� Generous relaxation areas on site (reading room, coffee corner, Walter park, in-house pub)
� Doctor with an in-house, with vaccination service
� Canteen and the numerous eating facilities in the area are at your disposal for lunch
� Free parking
� Very attractive location � Kufstein

Our Client is the leading transport organisation for European full truck loads:
They are a totally independent, private, family-owned Austrian business. The company was established in 1924. They are currently searching for Enthusiastic candidates with a Business Related degree to join their Logistics Department.

This is an exciting opportunity to join an excellent company with a track record of treating its staff very well.

Sample Daily Tasks:
You would be the main point of contact between the company and its business clients. You will be communicating on a daily basis via phone, fax and email assuring that the company�s procedures and best practices have been met. Your job will involve some travelling as well.
Candidate Profile:
Candidates must be fluent in Italian and have a good standard of German
A good level of English will help but is not a must.
Must have a Business Related Degree
Must be able to work in a fast paced environment.
Must be a good listening and able to communicate.

If this sounds like the position for you, then send your CV to Adriank@meghengroup.com. Alternatively, call Adrian on 0035318943019.

Please rest assured that your details will not be passed on to our client until you are 100% satisfied with the process.

Mgi recruitment offers full career consultancy to all our candidates. Mgi provides dedicated account managers within IT, Sales, Marketing, HR, Administration, Financial, and Multilingual recruitment for your convenience. Visit us as www.mgirecruitment.com

PPC Specialist - Bilingual

Title: PPC Specialist - Bilingual
Salary: €25000.00 - €35000.00 per annum
Location: Ireland, Dublin Region
Languages: English, German, Italian
Posted: 22nd May 2012

Our client is an international e-commerce company based in Dublin. They provide their services Internationally through hundreds of thousands of local providers and also through their website. This is a unique and compelling service with a huge International uptake.
In terms of a Value Proposition, this is a fantastic service for an experienced PPC Professional with English, and either French, Spanish, German or Italian, to get involved with.

The successful candidates will report to the PPC Strategist and will be expected to take on significant responsibility early on. This is an excellent opportunity to join a dynamic digital marketing team within a rapidly expanding company.

Responsibilities
Account and campaign structuring.
Ad text creation and testing.
Automated and manual bid management
Keyword research and diasporas research
Conversion tracking & optimization
Regular performance reporting.
Performance analysis.
Implementation and assessment of beta tests.
Drive growth in conjunction with budget within allocated markets
Keeping up-to-date with industry trends and competitor activity.

Key Attributes
2 years experience in PPC.
Produces outstanding results by being proactive and committed.
Achieves results by setting goals using quality planning, analysis and decision making.
Analyses data and strategies to recommend performance improvements.
Excels in time management and project prioritisation.
Strong business acumen with a ROI focus
Fluent English and either Spanish, Italian, French or German
Strong proficiency in Microsoft Office products,
Certified in Google AdWords an advantage

If you believe your experience is relevant to this role, please apply and I will review your application.
Many thanks, Kate.

Us.
As Ireland's leading media, creative, digital, marketing and media sales recruitment consultancy we've made it our mission to connect great people with great companies.
We aim to recognise what you value in the work place and we are committed to finding you a role that will be worthy of you, the role that will make you happy. We want you to jump out of bed on a Monday morning and sing in the shower. We want you to be happy in your work, because . . . Happiness Works

Winner of Best Listings Site, Eircom Spider Awards 2011
Winner of Best Recruitment Site, Eircom Spider Awards 2008
Winner of the ERA Grand Prix National Recruitment Advertising Award 2008
Winner of Category, National Cedar Awards 2008

Customer Service Representative speaking Italian/French on a native level and fluent Spanish, AC

Title: Customer Service Representative speaking Italian/French on a native level and fluent Spanish, AC
Salary:
Location: The Netherlands, Noord-Holland
Languages: English, French, Italian, Spanish
Posted: 22nd May 2012

Company description
International company

Job description
- Order Management
- Call Handling (inbound and outbound)
- Complaints Handling
- Handling of service and return requests as per defined processes
- Reviewing current Customer Service processes and structures on cost and time effectiveness
- Reporting
- Supporting other departments when needed
- Providing close cooperation with Sales, Logistics, Supply Chain and Finance.
- Providing active sales support to the field sales team and Regional Operations Managers
- Complete assigned projects

Requirements
- Candidate has to already live in the Netherlands and has to speak all requested languages!
- System knowledge on Windows applications, ERP database (Oracle 11i) order management.
- Initiating and driving further efficiency improvements

- 2 yearsâ�� experience in Customer support positions
- Problem solving and troubleshooting skills
- Excellent understanding of order management
- Ability to review and conduct problem solving
- Ability to process and retain large amount of information Â
- Customer Focused
- Self-driven and independent
- People oriented and a Team player
- Able to manage own time
- Ability to work remotely and limited supervision
- Strong commercial affinity
- Strong communication skills, ability to build and maintain internal and external relationships

Salary indication
31.000 grossÂ per year

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://www.undutchables.nl/sign-in/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Customer Service Representative speaking Italian/French on a native level and fluent Spanish, AC (https://beheer.ingoedebanen.nl/redirect/url/4fbb96006faa3/toplanguagejobs) of solliciteer online op de vacature Customer Service Representative speaking Italian/French on a native level and fluent Spanish, AC (https://beheer.ingoedebanen.nl/redirect/url/4fbb96006faa3/toplanguagejobs).

Marketing Executive - German or Italian speaking

Title: Marketing Executive - German or Italian speaking
Salary: to �30000
Location: Ireland, Mid-West, Limerick, Limerick
Languages: German, Italian
Posted: 22nd May 2012

Our client has a requirement for a Marketing Executive to be involved in the company marketing and exhibitions, events etc.

Candidates should be fluent in German or Italian and fluent in at least one other European language as well as English.

Candidates must be willing to travel and have strong interpersonal, communication and presentation skills.

Competitive salary on offer to the successful candidate, please note there is no relocation assistance.

Italian + Spanish Customer Service Advisor

Title: Italian + Spanish Customer Service Advisor
Salary: £14800 - £16960 per annum + Benefits, bonus, Pension
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 22nd May 2012

Spanish + Italian language Customer Advisor

£14,800 + Bonus (£180 monthly) - OTE £16,960 - Working 40 hours per week based in Edinburgh

I am delighted to offer this fantastic opportunity for a Spanish + Italian Customer Advisor to handle calls from customers of a financial services client. Successful candidate will have customer service experience and be fluent in Spanish, Italian & English.

Offering a competitive base salary of £14,800, my client will offer you expert training and support and the chance to use your language skills in a professional environment enabling you to reach your true potential. The client also offers many benefits including:
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

I also have openings for Dutch, Swedish, Italian and Norwegian speakers to work in this area.

To apply please submit your cv or call Claire on 0131 718 8036

Senior Payroll Specialist - Bi/Tri-Lingual

Title: Senior Payroll Specialist - Bi/Tri-Lingual
Salary: £18000 - £23000 per annum + bens
Location: United Kingdom, Scotland, pa49rf
Languages: French, Italian, Spanish
Posted: 16th May 2012

Senior Payroll Analyst

Languages - French/Spanish and Italian

Contract Type - Permanent

Salary - £18 - £23 (depending on experience)

Location - Glasgow /Inchinnan

Job Role

To manage payroll for an assigned for a defined area of responsibility -France / Italy / Spain / Portugal.

Manage the maintenance to the employee's data in conjunction with the relevant Payroll Provider

Liaise with HR to compile employee payroll data and ensure proper maintenance with relevant Payroll Provider (starters, Leavers)

Performs payroll audit check to ensure correctness of all additions/changes, prior to the final payroll processing.

Manage the running of the payroll for monthly staff and to ensure all processes and procedures are carried out in accordance with defined criteria and SOX requirements

Manage the payroll distribution payments

Compile and process the variables payroll data, with external payroll providers

Manage Internal/external payments (Arrange payments to third party payroll tax, health funds, pension etc)

Timely resolution to employee queries

Experience Required

Good oral and written knowledge of English, Italian, French and Spanish.

Two (2) years related experience in a computerized accounting environment preferably within a payroll function or finance

Solid understanding of and experience with ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP would

Good attention to detail.

Excellent IT and communication skills.

A willingness to learn and develop.

Flexible attitude.

Working knowledge of excel

Ability to work independently in a time sensitive environment.

Ability to maintain confidentially is mandatory.

Ability to organize workload, adapt quickly to change, and deliver under the pressure of

To apply for this role please send a comprehensive CV to Jane Hammond by clicking the link below

FPSG has an unrivalled reputation for successfully delivering specialist recruitment, career development and leadership solutions to organisations and candidates across our core Banking, Sales & Marketing, Professional, Operational and Technology markets.

We recruit for retention and recognise that each candidate, each client, each market and each industry has individual requirements. We help you get it right the first time so that your organisation / career can flourish - creating time efficiencies and providing peace of mind that you're in safe hands.

FPSG operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary and contract job-seeking services.

* Glasgow (HQ) * Edinburgh * Manchester

www.fpsg.co.uk

FPSG IS AN EQUAL OPPORTUNITIES EMPLOYER

International Trader - French and Spanish

Title: International Trader - French and Spanish
Salary: Excellent
Location: The Netherlands, Zuid-Holland, Leiden
Languages: Italian, Spanish
Posted: 21st May 2012

Job description International Trader - Italian and Spanish

We are currently searching for a dynamic & commercial Trader speaking Italian and Spanish to join our client's team
* Developing the network of suppliers and clients in one or more countries and different market segments;
* Analyzing requests of different suppliers, purchasing- and sales negotiations;
* Managing financial and account information of suppliers and customers;
* Managing purchasing and sales orders in conjunction with the colleagues from back-office and logistics;
* Managing Relationships;

Job requirements International Trader - Italian and Spanish

- Economics or Business degree;
* Fluent Italian and Spanish (absolute must!!)
* Commercial and entrepreneurial minded;
* Motivated, driven, perseverance;
* Social, flexible, stress resistant;
* Proactive and solution oriented;
* Team player who also can work independently;
* Good mathematical skills;
* Good presentation and communication skills;
* Willingness to travel;
* “B” category driver’s license;

Leiden

Martina Hotova

T:? 31 10 3031 014

E:?martina@adamsrecruitment.com

Italian Client Support

Title: Italian Client Support
Salary: 18000 - 18500, benefits
Location: United Kingdom, East Midlands, Nottinghamshire, Nottinghamshire
Languages: Italian
Posted: 22nd May 2012

Superb opportunity for a fluent Italian speaker to join dynamic company involved in the distribution of quality fashion products. You will be responsible for supporting a designated corporate client base in Italy and liaising with management to ensure that your clients receive excellent customer service. You will also provide customers and account managers with sales and order status information, business analysis and reporting, so good pc skills are a must. The successful candidate will be educated to at least A level standard and have previous customer service experience, preferably internationally. The role demands a confident enthusiastic approach, with strong interpersonal skills and ability to work as part of a team. Salary 18-18500 plus excellent benefits.

Export Team Leader

Title: Export Team Leader
Salary: €31000 - €36000 per annum + benefits in kind
Location: Ireland, Dublin Region
Languages: Italian
Posted: 22nd May 2012

Role & Responsibilities:
* Lead a team of Export Specialists /Analysts for specific commercial area(s) and provide regular coaching and assistance for direct reports
* Assist other Export Channel team leaders and Order Processing team with work load when required
* Deal with various escalations from Order Processing & Export Specialists, Logistics, Area Managers and Corporate functions
* Proactively track and monitor Export activities to drive efficiencies
* Assist the Export Services Manager with initiatives to enhance and streamline processes
* Develop weekly and monthly shipment forecasts based on commercial targets
* Liaise with Logistics to ensure that shipments go smoothly
* Diligent reporting and regular status updates on all activities to the Export Services manager
* Carry out regular portfolio analysis and action any pending situations
* Carry out regular 1:1 discussions and staff meetings with direct reports related to day to day operations and project activity
* Coordinate shipments with the customers the Logistic Team, ensuring correct information is provided, and taking into account customers account status.
* Ensure targets and deadlines for shipments are met
* Inform customers on progress updates on their orders.
* Analyze the orders portfolio against targets set by Area Managers, and update Area Managers accordingly
* Deal with all post sales issues (short-shipments, defective returns, credit notes, etc.)
* Set targets and objectives for direct reports in conjunction with the Export Services Manager
* Conduct performance appraisal for direct reports
* Assist with the recruitment and retention of team members
* Manage ad hoc projects
* Other duties assigned by Export Services Manager

Skills & Experience:
* Excellent communication and negotiation skills
* Excellent Interpersonal and Team Skills
* Ability to solve problems quickly and effectively
* Analytical skills
* Strong organization skills/ Ability to plan, multi-task and prioritize work to meet company targets)
* IT skills (with focus on Excel) including SAP experience
* Italian desirable

Italian&Spanish Technical Support Rep needed urgently!!!

Title: Italian&Spanish Technical Support Rep needed urgently!!!
Salary: �22,000-�24,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Italian, Spanish
Posted: 22nd May 2012

For a big multinational company, we are currently looking for Italian&Spanish Technical Support Reps to join its Dublin team.

As a Italian&Spanish Technical Support Representative you will be providing high quality technical customer assistance to the company Client�s customers.
You will be a high performer with a penchant for technology, operations and products. This person will support end users through existing and new support channels.

If you are energetic and professional, with technical aptitude, we�d love to hear from you. Technical background and experience is a must as well as fluency in Spanish & Italian, and our client's world-class trainers will teach you all the product specific information to make you successful. After you get there, they�ll provide continuing technical education and a casual, fun work environment.

If you are ready for a new career, please stop here and send your CV to Anna: anna.cywinska@reedglobal.com or call her at: 01 648 96 27

Spanish with Italian - Technical Support ! Immediate start

Title: Spanish with Italian - Technical Support ! Immediate start
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Italian, Spanish
Posted: 22nd May 2012

Are you looking for a new opportunity?

Are you fluent in Italian and Spanish (both languages)?

Are you available to start straight away?

If you have strong experience in technical support role you will love this position ! Do not miss this occasion, send me your updated CV to be shortlisted for immediate interview.

Great Salary + Great Company = Great Job !!!!!

Send me your CV to jacques.abengessamba@reedglobal.com

IT Specialist (French, Italian or German) - Job abroad !

Title: IT Specialist (French, Italian or German) - Job abroad !
Salary: Negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: French, German, Italian
Posted: 22nd May 2012

Are you looking to relocate abroad ?
Willing to build your career in an International well known company?

This job should match your expectations !

Indeed at the moment our client has several positions open for French, Italian or German speakers as:

- IT admins, Analysts, Database administrators, Security specialists, Architects, IT HD, Windows server admins & managers and more
- there are analytical & administrative as well as customer facing roles available
- there is a daily contact with the latest IT tools within global / international company
- you will be part of international service centre
- you will be participating on innovations and development with the aim to the career growth in the future

Requirements:
- At least 6 months experience in IT (Windows, Excel, Unix, SQL, Linux, Databases, SAP, Lotus Notes, Tivoli, etc.)
- Analytical thinking connected with appropriate communication skills
- Good English language skills plus fluent in one of these 3 languages (French, Italian or German)
- Willingness to work for the top international company and build a career in there

Location: Brno / Czech republic

Salary: Negotiable

Benefits: Full training, 5 weeks paid holidays, private medical insurance, pension scheme etc

If you would like to know more about the role then please submit your CV to jacques.abengessamba@reedglobal.com

Bilingual in Italian and German? Graduate, interested in business, trade, transport? Apply

Title: Bilingual in Italian and German? Graduate, interested in business, trade, transport? Apply
Salary: Attractive salary
Location: Austria, Tyrol (Tirol), Kufstein
Languages: English, German, Italian
Posted: 22nd May 2012

Our client:
They�re an absolutely independent family-owned business, established in 1924. They are a stable, 100% financed from the generated cashflow, one of the biggest transport & logistics companies in Europe.

At the moment they are looking for Business/Logistics Graduates to join their Logistics Management Programme!

You need to be:
- University graduate (Business, Economics, International Relations)
- Fluent in Italian and German
- Able to work in an office environment
- Excellent in communicating with customers

What do they offer?
- Salary � 30 000 + � 5000 after the first year
- Full relocation
- Intensive training program
- Lots of social and team-building activities (i.e. sport activities)
- Excellent during-lunch-break facilities
- On-site medical care
- Free shuttle service or/ and parking

Don�t miss you chance for a spectacular career!

If you feel your profile could match the Company expectations and that this opportunity is interesting for you, apply via the application button below for immediate consideration or by contacting Alicja directly on 00353 1894 3033 or alicjar@mgirecruitment.com

Who we are: mgi recruitment is one of Europe�s leading recruitment agencies. One of our consultants will be appointed to work with you, so we can help you through the whole hiring process. And if the position advertised is not for you, check out www.mgirecruitment.com for 100�s more job opportunities! Our dedicated team is looking forward to meeting you!

IT Support with Italian language

Title: IT Support with Italian language
Salary: negotiable
Location: Poland, wielkopolskie, Pozna?, Pozna?
Languages: English, Italian
Posted: 19th May 2012

For an international organization that provides IT services for Internet strategy and development and complete life cycle system support, we are currently looking for experienced Candidates for a position of:
IT Support with Italian language

Ref: PO/C

Workplace: Pozna?
Main duties involve:

� Providing consultation, support, and training to clients of computer or other technology-based systems.
� Interacting with a broad range of clients in order to provide a high level technical support to clients.
� Providing both routine and non-routine support for a broad range of information related technologies.

Requirements:
� Fluent in English and in Italian language
� Experience in IT is a must
� Ability and willingness to learn
� Must possess excellent customer service skills
� Have excellent telephone, listening and communication skills
� Ability to work various shifts
� Experience in customer service would be an advantage

Company offers:
� Attractive compensation package
� Private medical care
� MultiSport Card
� Relocation package
� Career path in a multinational organization
� Professional training program
� Work in Poznan city centre

If you are interested in this position, please send your CV to beata.zmarzly@cpljobs.pl

Fluent Dutch AND Italian Speaking Customer Service Executive.

Title: Fluent Dutch AND Italian Speaking Customer Service Executive.
Salary: �2,100 per month
Location: The Netherlands, Noord-Holland, Amsterdam, Amsterdam
Languages: English, Dutch, Italian
Posted: 4th May 2012

Fluent Dutch AND Italian Speaking Customer Service Executive.

Due to team growth we are looking for a new Customer Service Executive to provide quality 1st line customer support. Working for an international leading network and communications company you will be supporting corporate B2B accounts. This support is customer focused and technical in nature. As a successful applicant you need to have great communication skills and proven experience within customer services. A technical background, especially with Networking, is an advantage, but not a necessity.

This role acts as a liaison between the client and the network engineering teams. You will act to identify the customers problem and then schedule the required action from the engineering teams. You will keep the client fully informed and manage the problem resolution process.

As a successful applicant we require you to have the following:

�Excellent communication skills � both written and spoken.
�Fluency in Dutch, Italian and English
�Analytical and problem solving skills.
�Team orientated.
�Ability to react quickly to customer requirements.
�Proactive.

This is a great opportunity to develop skills in a technical environment. If you wish to work with Networking then this is a great company to join. This role offers training and excellent career opportunities. Many candidates move from this role to become CCNA and CCNE certified Networking Engineers. You will also develop strong problem solving and customer support skills

Business Graduates � Earn up to �35000 a year � Italian with German

Title: Business Graduates � Earn up to �35000 a year � Italian with German
Salary: 2500
Location: Austria
Languages: English, German, Italian
Posted: 22nd May 2012

On offer is the following:

� Excellent salary and bonus
� Realistic career path and development
� Assistance with relocation (cover of transport and support with accommodation)
� Excellent, modern non-smoking offices, low-radiation TFT monitors, modern air conditioning
� Holiday planning is carried out flexibly within the independent teams
� Encouraging sporting activities such as football, skiing, tennis, beach volleyball and marathon running
� Generous relaxation areas on site (reading room, coffee corner, Walter park, in-house pub)
� Doctor with an in-house, with vaccination service
� Canteen and the numerous eating facilities in the area are at your disposal for lunch
� Free parking
� Very attractive location � Kufstein

Our Client is the leading transport organisation for European full truck loads:
They are a totally independent, private, family-owned Austrian business. The company was established in 1924. They are currently searching for Enthusiastic candidates with a Business Related degree to join their Logistics Department.

This is an exciting opportunity to join an excellent company with a track record of treating its staff very well.

The Client requires the following:
Candidates must be fluent in Italian and have a good standard of German
A good level of English will help but is not a must.
Must have a Business Related Degree
Must be able to work in a fast paced environment.
Must be a good listening and able to communicate.

Typical Daily Tasks:
You would be the main point of contact between the company and its business clients. You will be communicating on a daily basis via phone, fax and email assuring that the company�s procedures and best practices have been met. Your job will involve some travelling as well.

If this sounds like the position for you, then send your CV to Adriank@mgirecruitment.com. Alternatively, call Adrian on 0035318943019.

Please rest assured that your details will not be passed on to our client until you are 100% satisfied with the process.

Mgi recruitment offers full career consultancy to all our candidates. Mgi provides dedicated account managers within IT, Sales, Marketing, HR, Administration, Financial, and Multilingual recruitment for your convenience. Visit us as www.mgirecruitment.com

Customer Care

Title: Customer Care
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 22nd May 2012

Customer Care Consultant – English with Fluent Italian

Working with a leading multinational company based in Cork who are actively looking to recruit an native English speaker with fluent Italian

Duties:

* Responsible for handling accommodation queries for members during or prior to their Holiday

* Resolution of member queries and administration

* Top class customer service experience

* Inform members of any changes in accommodation arrangements either by phone or letter

* Handling Check-in problems when required

* Report activity on a daily and monthly basis.

EDUCATION & EXPERIENCE

* At least 2 years months customer service experience

* Fluency in Italian

Fantastic benefits and relocation package on offer.

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to arrange an immediate interview at 33

Italian Online Data Analyst in Dublin

Title: Italian Online Data Analyst in Dublin
Salary: see description
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 22nd May 2012

If you have experience in customer service or in an admin role working towards targets and you want to add valuable esperience to your CV contact me - Valentina on 016146196

I am looking for Italian Online Data Analysts for a Multinational Company leader in the online industry based in Dublin 3 - Fuent English is required.

Role:
-Evaluating the accuracy of information in order to make decisions on the quality of the data available
-Make outbound calls to business owners to confirm the details of their business
-Working in a fast paced environment subject to change
-Working to the best of your ability in order to reach set targets on a daily basis

Requirements:
-Fluent Italian and English, both verbal and written
-Bachelors degree
-2 years experience in a call centre/administration/quality/translation/online environment
-Strong experience working in a target driven and fast paced environment
-Demonstrated attention to detail experience

The basic pay rate for this role is 11 euro per hour with the opportunity to earn up to 15 euro per hour in bonuses.

Next interview will be held on Thursday the 31st May with successful candidates starting on the 15th June.

For more information please contact Valentina on 016146196.

Italian Credit Control

Title: Italian Credit Control
Salary: excellent
Location: Ireland, South-West, Cork
Languages: English, Italian
Posted: 16th May 2012

As ITALIAN CREDIT CONTROL TEAM MEMBER you wil be responsibility for day to day credit and collection activities on customer accounts for a specified area within the Company Sales region, achieving individual and group monthly collection targets and at the same time maintaining a clean aged receivables profile.

PRINCIPAL ACCOUNTABILITIES
- Handle day to day Credit and Collection activities on customer accounts
- Liasing with Customer Services to ensure customer queries are resolved on a timely basis.
- Reconciliation of customer accounts to ensure clean aged debt report
- Order release in accordance with our client policy
- Ensure customers adhere to credit terms agreed

SKILLS & ABILITIES
- Able to work under pressure and deal positively with difficult situations
- Has sensitivity and adopts a positive approach to problem solving
- Financial and commercial awareness, good judgemental skills
- Good numeracy skills
- Very good organisational skills
- Excellent communicator
- Ability to build strong relationships with Customer Service.
- Ability to prioritise workloads in accordance with business needs.

BACKGROUND & EXPERIENCE
Essential
- At least 18 months experience in a credit control environment
- Educated to at least Certificate/Diploma level
- Excellent communication skills both written and verbal
- Good analytical skills
- Good attendance and timekeeping record
- A working knowledge of computerised systems
- Fluency in English and Italian

Desirable
- Previous exposure to a culturally diverse working environment
- Ability to speak more than one major European language
- Shared Service Centre experience
- Previous credit control experience in Multinational organisation

FOR MORE INFORMATION ON THIS ROLE AND OTHERS PLEASE CONACT ANNE GOUGH 021 4250640

Experienced Lead Generation Manager

Title: Experienced Lead Generation Manager
Salary: 70,000
Location: Ireland, Dublin Region, Dublin
Languages: English, French, German, Italian
Posted: 19th May 2012

the position is to manage lead generation agents
you would need to be a superstar in your field
previous knowledge managing a lead Generation team in a global environment
excellent package for the right candidate
experience in solution sales
a proven results track record essential

ARE YOU UP FOR THE CHALLENGE?

French/Italian Customer Service Account Manager

Title: French/Italian Customer Service Account Manager
Salary: £8 per hour
Location: United Kingdom, Scotland, Fife
Languages: French, Italian
Posted: 16th May 2012

French/Italian Customer Service Account Manager - Kirkcaldy
£8.ph - On going basis

Are you fluent in either French or Italian plus English

Are you available immediately?

Do you have strong customer service/account management experience?
Do you have the confidence to work independently when required?

An exciting opportunity has come up to join a small team within a thriving business. Working in a fast paced environment you must be confident at dealing with potential and existing customers over the telephone and taking full ownership throughout the process.

You must be comfortable working to tight deadlines and dealing with urgent matters within given timescales. Good administration and multi-tasking skills are a must!

For more information please apply on line or call Fiona on 0131 718 8019

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 16th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 16th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 16th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

HR Assistant with Italian language

Title: HR Assistant with Italian language
Salary: negotiable
Location: Poland, wielkopolskie, Pozna?
Languages: English, Italian
Posted: 19th May 2012

Key responsibilities:
� process payroll for Italian entities according to an established service level agreement
� ensure payroll processes are in line with global processes and directions, legal standards, country specific requirements, and internal auditing requirements
� work together with the personnel administration team to address issues and improve payroll accuracy
� evaluate and monitor the quality of the delivered services and support continuous improvement of processes and initiatives
� actively participate in local HR projects
Requirements:
� customer orientation and passion for providing exceptional service to the business
� working experience in Italian payroll processes will be an asset
� excellent English and Italian language skills are required
� knowledge of SAP/R3 HR system will be an asset
� strong communication and organization skills
� love sharing knowledge and solving problems

Quality Auditing Specialist (Call Centre)

Title: Quality Auditing Specialist (Call Centre)
Salary: £25000 - £35000 per annum + VHI, GYM, Car parking, pension
Location: Ireland, South-West, Cork
Languages: English, German, Italian
Posted: 1st May 2012

I'm currently recruiting for a Quality Auditing Specialist on behalf of multinational Insurance Company based in Cork

Responsibilities :
To develop, conduct and facilitate training programmes
Maintaining, developing and improving all departmental databases (Training, Audit and Complaints)
Creating training material and Standard Operating Procedures as required
Ensure all operational activities are handled in line with policies and procedures, and in accordance with industry regulation
Monitor employees across all departments through management of internal quality assurance programmes to pre-defined processes and deadlines
Provide audit reports to managers, monthly management information, analysis and departmental reports
To investigate, handle, and resolve complaints and ensure all complaints logs and registers are kept updated with all required information and actions taken within set regulatory and internal timescales
Perform cross functional core tasks to ensure the smooth running of the Quality Assurance department and to ensure its aims, objectives and goals are met
Contribute to company projects as required

Requirements:
* Excellent standard of written and spoken English
* Experience within a quality auditing role
* Ability to multi-task, prioritise and meet deadlines
* Excellent organisational and time management skills
* Excellent presentation and public speaking skills
* Excellent MS Excel and Access Skills
* Demonstrable accuracy and attention to detail
* Fluency in German or Italian would be a distinct advantage
* Experience within Financial Services industry is desirable

Full time Permanent Position

Salary: 25,000- 35,000 (DOE)

Apply now by sending your CV via the link OR feel free to contact Michael Adecco Cork ( 021-4273830) to discuss further

'Adecco is an equal opportunity employer'

35000 Euro PA for Junior Logistic manager Programme in Austria, Italian + German Language required

Title: 35000 Euro PA for Junior Logistic manager Programme in Austria, Italian + German Language required
Salary: competitive + benefits
Location: Austria
Languages: English, German, Italian
Posted: 22nd May 2012

My client is the largest transport company in Austria. They provide excellent logistics solutions on an international level. At the moment they are looking for fresh graduates. No experience necessary!

Excellent salary on offer
� Salary: �35 000 gross per year
� Permanent role with great chance of a career
� Full training provided
� Long distance interview process
� Flight + Accommodation paid for F2F interview
� Relocation help will be provided to successful candidates
� On site canteen
Role Description

� Dealing with international customers in order to understand their needs and provide for an excellent service.
� Prioritise issues in order to maintain quality of service.
� Update the database system and manage orders and deadlines.
� Teamwork in order to get speedy solution to problems.
� Understand all customer queries and respond in a professional and friendly manner.

Requirements

� University business/ Economic/ international relation, Business administration degree is Must
� Fluent in Italian and German B1 or B2 is fine (English will be an advantage)
� Ability to work in fast passed environment and under pressure
� Excellent customer service and problem solving skills

Location: Kufstein, Austria

To Apply:

For this excellent opportunity, please contact Deepak at (+353) 1894 3010 and send your CV now to deepakk@mgirecruitment.com Website � We are now www.mgirecruitment.com Like us on Facebook � www.facebook.com/mgirecruitment

Online Operations Coordinator - Italian

Title: Online Operations Coordinator - Italian
Salary: €28000 - €30000 per annum
Location: Ireland, Dublin Region
Languages: English, Italian
Posted: 22nd May 2012

If your career can be compared to a mountain, this Global Digital Organisation is the summit. So why linger around base camp? Why not bring your energy and creativity to a company that realises dreams by bringing amazing innovations to our daily lives and by transforming the World in the ways we share, explore and communicate? If you have experience of working as a coordinator and have a strong interest in all things online, this could be the role for you.

As an Online Operations Coordinator you will be front-line to ensure that every member of the online Community adheres to the Policies and Terms of Use. You will play an important role in evaluating content escalated to our client and analyzing that content for potential abuse. You will be expected to perform other key enforcement functions such as contributing to spam fighting efforts and collaborating with other team members to improve in the team's processes and tools.

Responsibilities:
Review user-reported content and assess for policy compliance.
Approve or disapprove accounts based on program criteria.
Monitor major violators.
Provide excellent customer service.

Requirements:
BA/BSc degree or equivalent.
Strong knowledge of current events.
Demonstrated capacity for critical thinking and analysis.
Strong attention to detail.
Ability to thrive in a fast-paced environment.
Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
Displaying adaptability & flexibility.
Must be able to work weekends.
Fluent in Italian in addition to other European languages

If you feel you have the relevant experience and skills for this role, please apply to day or call for more details

Many thanks,

Kate :)

Us.
As Ireland's leading media, creative, digital, marketing and media sales recruitment consultancy we've made it our mission to connect great people with great

companies.
We aim to recognise what you value in the work place and we are committed to finding you a role that will be worthy of you, the role that will make you happy. We

want you to jump out of bed on a Monday morning and sing in the shower. We want you to be happy in your work, because . . . Happiness Works
Winner of the Eircom Spiders Best Listings Site, 2011.
Winner of the ERA Grand Prix National Recruitment Advertising Award 2008
Winner of Category, National Cedar Awards 2008
Winner of Best Recruitment Site, Golden

Italian Speaking Credit Controller

Title: Italian Speaking Credit Controller
Salary: £18000 - £19000 per annum
Location: United Kingdom, North West, Merseyside
Languages: Italian
Posted: 16th May 2012

Do you speak Italian? Search Accountancy and Finance are delighted to working with our long standing client in their search for an Italian speaking Credit Controller.
* Fluent Italian and English essential to the role as both languages used on a daily basis
* Ensure agents are trading within the credit limit assigned. Review trading statistics hourly to identify significant increases to gaming stakes.
* Manage own ledger of accounts.
* Monitor and record increases / decreases in credit limits.
* Follow up overdue payments by telephone on a daily basis.
* Run weekly reports from all systems and update the Sun accounting ledger.
* Authorise the opening and closing of agents at regular intervals.
* Ensure deposits are received into the bank account before a new shop can be opened.
* Ensure statements are issued to agents on a weekly basis.
* Monitor and record incoming payments and timely allocation of cash.
* Create hourly reports to show agents current trading status.
* Arrange debit plans with agents within the required procedure.
* Identify agents with credit balances and authorise repayment.

Italian speaking technical support agents in Cork

Title: Italian speaking technical support agents in Cork
Salary: �22000 per annum
Location: Ireland, South-West, Cork
Languages: Italian
Posted: 16th May 2012

Company: Our client is an Outsourcing company that provides end-to-end customer service, technical support and sales services to SME & Enterprise customers across the world. They are based in Cork, Ireland and are building a new team of technical support professionals to work on a new client account.

Role: This role will be to support customers of a global technology company that provide b2b solutions to corporate clients. The technical support agent will take calls from the Italian speaking market regarding products and will troubleshoot queries, technical questions and setting up accounts so that the user can utilize the system correctly.

Skills: The ideal candidate will possess fluent Italian level and have previous technical support, helpdesk or similar background in IT.

Gain: If you are interested in a technical support role where you can work for a global IT company supporting interesting technology products this is for you. This position starts asap and is paying �22,000 basic. Interviews this week!

Origin Multilingual / BeesWax Europe
+ 353 1 2313100 / +353 1 685 4448

German Customer Services with another language required - Dublin

Title: German Customer Services with another language required - Dublin
Salary: �25,000
Location: Ireland, Dublin Region, Dublin
Languages: French, German, Italian, Spanish
Posted: 22nd May 2012

Your profile:First of all you are fluent in German with fluency in one of these languages: Spanish/French/Italian. We are requiring from you at least 6 months Customer Services experience. You also need to be positive, confident and self motivated with excellent communication, reporting skills and need to be an excellent Team player.

Your mission: The perfect candidate will be responding to queries raised by our client�s customers, providing quality service in a prompt, efficient, professional and friendly manner via phone and email, performing Database lookups and other duties.

The offer: This role is permanent contract the company is offering an excellent salary of �25,000. Full training and benefits are also on offer.

If your you are interested by this role please submit your CV to jacques.abengessamba@reedglobal.com

1st Line Technical Support

Title: 1st Line Technical Support
Salary: £20,000 - £28,000
Location: United Kingdom, South East, Buckinghamshire
Languages: English, Italian
Posted: 18th May 2012

Our client, a Global Security Company is currently looking for a 1st line Technical Support Engineer to join their language support team. You will help maintain a high efficiency rating with your call statistics, Increased 1st call closure Awareness of best practices for case management / customer interaction, Participate in team activities including but not limited to meetings and training Maintain a customer satisfaction rating.

Candidates will be fluent in English and Italian (additional language skills would be an advantage). Have exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired. Good understanding of networking protocols.

This is an excellent opportunity to work within a global leader, who offers extensive career development and training.

Italian Administrator €25-35k DOE + benefits

Title: Italian Administrator €25-35k DOE + benefits
Salary: €25000 - €35000 per annum
Location: Ireland, Mid-East, Meath
Languages: Italian
Posted: 22nd May 2012

Administrator with fluent Italian & English.

* The main focus of this role is to provide high quality customer service and technical support to Italian clients and business partners

* The role will support the Italian sales team and the Italian Product Technical Specialist in the development, sale and servicing of Italian market.

* To develop and maintain effective working relationships with the Sales team and banking partners focusing on excellent customer service with a view to strengthening customer relationships.

* To ensure that operational procedures are updated and maintained.

* The role holder will work closely with colleagues focused on a similar role servicing other markets and will be expected to provide appropriate cover.

Required / Desirable Qualifications and Experience

* Ideally educated to degree level

* Fluent in English and Italian

* Additional languages, i.e. Spanish or French, would be an advantage

* PC literate

* Good communication skills

* 2-3 years customer services experience ideally in the financial services sector

* An appreciation of the issues associated with the servicing of business partners and the needs of high net worth clients

Please email your CV through the link provided.

Finance Assistant - Spanish and Italian

Title: Finance Assistant - Spanish and Italian
Salary: 18-18500 plus benefits, relocation
Location: United Kingdom, East Midlands, Nottinghamshire, Nottinghamshire
Languages: Italian, Spanish
Posted: 22nd May 2012

European HQ of major organisation involved in the fashion sector has an opportunity for a finance assistant with particular emphasis on credit control. Responsibilities will cover assessing the credit risk on specific Spanish and Italian customer accounts and that they are accurately and promptly maintained. You will be involved in obtaining customer and financial data for review and setting credit limits, maintaining accounts receivables balances and processing documentary letters of credit. The role will involve extensive internal liaison and client contact, so excellent communication skills are essential. Consideration will be given to candidates who are numerate and have fluent Spanish,with good English and Italian, and experience of working in a fast moving office environment.

Salary £18-18,500 plus.

The company offers superb working conditions, with casual dress policy.

Swiss/German Speaking Customer Service Advisors

Title: Swiss/German Speaking Customer Service Advisors
Salary: £7.50 - £8.17 per hour
Location: United Kingdom, London, Central London, EC2R 7BP
Languages: Italian, Swiss German
Posted: 13th May 2012

Swiss/German Speaking Customer Service Advisor/ Customer Services Executive
£7.50ph-Temp to Perm - Min 20 hours per week/Central London

Our Client is one of the World's fastest growing Mobile companies, with year on year growth, due to fantastic product range, excellent customer service, strong values and ethics and has a vision to be the Brand of choice to over 1 Billion Customers within the next 10 years.

Do to continued growth and expansion we are looking for Swiss/German Speaking candidates to join the Award winning Customer Service team.

As a Swiss/German Speaking Customer Service Advisor/ Customer Services Executive you will be:

Job Responsibilities:

* Receiving inbound client calls
* Logging information on the company database
* Delivering first class levels of customer service at all times
* Dealing with customer queries over the phone

Preferred Skills:

* Working within a customer focused environment
* A confident telephone manner
* Call Centre Experience

Personal Attributes:

* Ability to listen and retain information
* Excellent interpersonal skills
* Multi-Lingual -Swiss/German, additional languages Italian,French a benefit

Salary, Hours and Benefits:

* £7.50 per hour - Increase after qualification period
* Monday-Sunday Operational shifts from 07:30am to 9:00pm (365 days a year)
* Min 20hrs hours per week
* Flexible Shifts
* Opportunity to increase Hours

To apply for the role of Swiss/German Speaking Customer Service Advisor/ Customer Services Executive please send your cv in today to tony.wight@randstad.co.uk or call 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Finance Assistant - Italian

Title: Finance Assistant - Italian
Salary: 18-18500 plus benefits, relocation
Location: United Kingdom, East Midlands, Nottinghamshire, Nottinghamshire
Languages: Italian
Posted: 22nd May 2012

European HQ of major organisation involved in the fashion sector has an opportunity for a finance assistant with particular emphasis on credit control. Responsibilities will cover assessing the credit risk on specific Italian customer accounts and that they are accurately and promptly maintained. You will be involved in obtaining customer and financial data for review and setting credit limits, maintaining accounts receivables balances and processing documentary letters of credit. The role will involve extensive internal liaison and client contact, so excellent communication skills are essential. Consideration will be given to candidates who are numerate and have fluent Italian, and experience of working in a fast moving office environment.

Salary £18-18,500 plus benefits.

The company offers superb working conditions, with casual dress policy.

Italian speaking Customer support agent in Utrecht

Title: Italian speaking Customer support agent in Utrecht
Salary: �30000 per annum
Location: The Netherlands, Utrecht, Utrecht
Languages: English, Italian, Spanish
Posted: 22nd May 2012

Company: Our client is a successful international manufacturing company with many years experience providing sales and technical support to their many customers. Founded in America over 20 years ago, the company credit their success due to their high quality standards of service. They have a new project in their European support centre in Netherlands.

Role: A position has arisen for an Italian speaking Customer Service Support Agent based in Netherlands. You will be responsible for taking calls from existing business customers on a range of issues. The customers will be a mix of direct and partner with an array of queries that will ensure you are constantly learning. In addition you be required to provide excellent customer service and handle all customer related issues. You are also required to resolve any minor client issues when resolutions are available and have the foresight to know when to get the Team Leader or RSM involved. You must have full understanding of and assist with any queries and work closely as a mentor for the Customer Service Clerk. Further to this you will be responsible for entering customer orders accurately into the company`s. Finally you must be responsible for proofreading and confirming correctness of orders.

Skills: In the role of customer service support you must have the following skills:
- 2 to 3 years` experience in customer service with some exposure to inside sales
- Ability to respond to customer inquiries by researching status of orders for repair, return or servicing
- Excellent communication skills
- Strong attention to details, highly organized, computer literate
- Ability to work well in a fast-paced professional office environment
- Fluent Italian AND English to be considered for this role.

Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. They are a company who provide first-class training. If you are interested in this position and would like to work in the Netherlands, contact us.

Origin Multilingual / BeesWax Europe
Ireland +35312313100
Netherlands +31 20 808 3008
UK +442034684181

Italian Speaking Customer Service Advisor

Title: Italian Speaking Customer Service Advisor
Salary: £8.00 - £9.00 per hour
Location: United Kingdom, North West, Cheshire
Languages: Italian
Posted: 11th May 2012

My client is a market leading IT services organisation based in Warrington who have a three month fixed term contract job available for an italian speaking customer service professional with experience in the IT sector.

The role is a new project being undertaken for one of their customers and will involve utilising italian language skills on a daily basis and dealing with a large range of IT based queries from the customer.

You will be expected to provide a first class customer service at all times, update notes on the systems, liaise with internal departments and co-ordinate deliveries and collections where appropriate.

A basic knowledge of IT and computer repairs is essential for this role, as is fluent Italian.

If you have the relevant skills and experience, please do not hesitate to apply.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Care Professional - English + French

Title: Customer Care Professional - English + French
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: Italian, Spanish
Posted: 19th May 2012

DESCRIPTION

A major and fast expanding international company, operating all over world is looking for new candidates:

Your responsibilities:
-Provide support related to the operation and escalation of all customer
service related activity in a responsible and professional manner.
-Responsible for inputting all communications (i.e. fax, e-mail, and voicemessages) into the call management system.
-Evaluate calls received into the Customer Service group, determine
customer needs and handle or escalate accordingly.
-Reconcile any faxes, e-mails, etc. received from Customers on a daily
basis.
-Create price quotes and replacement unit processing for Customer when
applicable.
-Verify changes (e.g. address, email) for Customers place records in the
call tracking system and take appropriate action.
-Provide input to management on any Customer satisfaction issues.
-Follow up on all outstanding issues within appropriate timeframe.
-Stay informed of all policies, procedures, and service offerings that affect
both our internal and external customers.
-Complete all assigned self-study and formal training.
-Promote a positive image of product, technical skills and company
commitment to provide quality service.
-Perform additional duties and responsibilities as assigned by supervisor

REQUIREMENTS

Excellent Italian and communicative Spanish is a must
Communicative English
Aptitude for IT and computer systems (MS office in particular)
High level of organizational skills
Ability to work in a team (team player)
Detail oriented personality
Patient and understanding nature
Able to work under pressure
Experience of a call/support centre environment is a plus
Understanding of excellent customer service

BENEFITS

We offer:
Excellent working conditions
Employee benefits (language classes, 5 weeks of vacation,
contribution to lunches, pension and life insurance, health
benefits)
Career growth

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-12-109981/TL in subject of your application.

Sales Administrator - Italian, Spanish or French

Title: Sales Administrator - Italian, Spanish or French
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: French, Italian, Spanish
Posted: 22nd May 2012

My client, an international IT company is recruiting sales administrators for a temporary role.

If you have fluent Italian, French or Spanish with experience in sales administration please send me your CV and I will be able to give you more details about the role.

My e-mail address is jacques.abengessamba@reedglobal.com

Accounts Payable Accountant (Turkish/Italian/Spanish)

Title: Accounts Payable Accountant (Turkish/Italian/Spanish)
Salary: attractive
Location: Poland, pomorskie, Gda?sk, 02-676
Languages: Italian, Spanish, Turkish
Posted: 11th May 2012

Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593/3.

For our Client, leading international light industry company we are seeking to recruit Accounts Payable Accountant who will support our Client�s Europe Financial Team.

Accounts Payable Accountant (Turkish/Italian/Spanish)
Gdansk, Poland

Job description:

The candidate will support the organization with professional accounting as well as other tasks related to the daily finance Job.
� Capex invoices.
� Expense invoices.
� Travel expenses (cash and credit card).
� Requests for prepayments.
� Credit notes.
� Currency revaluations.
� Maintaining proper documentation.
� Timely initiating of invoice workflow to proper persons.
� Proactive role in reconciling accounts.
� Detailed review of correctness of posting (i.e. cost centres, business units, VAT codes, etc.) prior to month close.
� Assistance in preparation of accruals postings.

Required skills:

� Master�s in Finance or related area.
� Proven experience in a similar position.
� Very good English.
� Good command of one of the following: Turkish, Italian or Spanish.
� Willingness to learn and develop accounting skills.

What we offer:

� Large number of global career possibilities and many cross functional and cross cultural working relationships.
� Competitive salary depended on your qualifications.
� Social package.

When applying please enclose the below statement:�I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)�.

Please be informed that we will contact only with selected candidates. Applications of persons with disabilities are also welcome.

Bi-lingual IT Support Engineers (French/Italian/German) � Buckinghamshire

Title: Bi-lingual IT Support Engineers (French/Italian/German) � Buckinghamshire
Salary: £21,000 to £25,000
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: French, German, Italian
Posted: 11th May 2012

Bi-lingual IT Support Engineers (French/Italian/German)

Skills: IT Support; IT Helpdesk; Windows 7; Windows XP; Windows 2003; Server 2008; fluent in French or German or Italian.

Location: Buckinghamshire

Salary: £21,000 to £25,000 per annum

Working as a Bi-lingual Technical Support Engineer you provide telephone and e-mail based technical support to corporate customers troubleshooting a range of technical issues relating to our customers security infrastructure.
We provide an excellent training program for the successful candidates however, we do offer excellent training but it is an advantage if you already have some technical & soft skills as highlighted below:

Experience and Skills:
� IT telephone support
� IT Helpdesk
� Basic Networking Skills
� Windows XP, Windows 7, Server 2003, Server 2008, Mac OS
� Excellent communication skills
� Fluent in English and one of either French, German or Italian
� Experience of call logging systems
� Microsoft Certified Professional qualification would be ideal

To hear more information regarding these exciting roles new roles based in Buckinghamshire working as a bi-lingual Technical Support Engineer; please call Claire Lyon at IS Recruitment or email me your very latest CV for an immediate call back.

Italian Customer Administrator

Title: Italian Customer Administrator
Salary: €23000 - €28000 per annum + Negotiable
Location: Ireland, Mid-West, Clare
Languages: Italian, Spanish
Posted: 22nd May 2012

My client,a dynamic growing multinational company based in Clare have a requirement for an Italian speaking customer administrator.

The sole purpose of this role is to document material provided by the client in English and translate into the language required being Italian.The role has a strong emphasis on administration, training and dealing with suppliers both via the telephone and email.

Requirements:
* Fluency in the Italian language

* Excellent telephone skills

* Strong organisational, analytical and IT skills

* Team player

* Self starter with initiative and drive

* Innovative within the role

Job description will be issued to relevant candidates.

Bilingual Supply Chain Associate- Cork

Title: Bilingual Supply Chain Associate- Cork
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, German, Italian
Posted: 22nd May 2012

Bilingual Supply Chain SAP Associate-EU SSC -Cork

Duties:

Manage replenishement activities

Control inventory interfaces

Control inventory movements

Reconcile with SAP

Ensure orders have been integrated in SAP

Manage, track and resolve Tier 1 disputes

Transfer queries to the relevant departments

Create and edit material master data

Liaise with internal departments

Communicate with external parties

Adhere to Sox compliance

Follow company standards, procedures and controls

Essential Requirements:

Fluency in 2 EU languages including English

Fluent English

1 years relevant supply chain experience

SAP experience.

To apply for the Bilingual Supply Chain Associate-EU SSC- Cork please contact Danielle Molloy (Recruitment Consultant- Sigmar Accountancy & Finance) on 021 431 5770 or dmolloy@sigmar.ie to arrange an immediate interview.

German Translator

Title: German Translator
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, French, German, Italian, Spanish
Posted: 21st May 2012

Job description German Translator

Translation and proofreading of technical documentation from English into German using necessary software. Database maintenance and quality control with the usage of terminology lists and in-house dictionaries. The translator will be part of the translation department consisting of translators team and project managers. The department consists of 4 language teams; German, French, Spanish and Italian.

Main Tasks:
* Translation of technical documentation from English into German using necessary software
* Proofreading
* Creation and updating of terminology lists for different projects
* Control of in-house dictionaries
* Database maintenance

Job requirements German Translator

Education:
* Bachelor’s degree
* Experience with translation software
* Computer software Windows

Experience:
* At least 1-2 years experience as a translator
* High level of speaking and writing of the English language

Extra:
* Native German speaker
* EU citizenship

Amsterdam

F. Gotzen

T:? 31 20 5800 342

E:?fleurine@secretariesbyadams.com

Translation Project Manager

Title: Translation Project Manager
Salary: 19,250 plus benefits
Location: United Kingdom, South East, Buckinghamshire, Buckinghamshire
Languages: French, German, Italian, Spanish
Posted: 22nd May 2012

Prestigious translation services provider has a vacancy for a Project Manager, to work within their Translation & Localisation Services Department.

This is a varied, interesting role, covering:

Co-ordinating and overseeing all stages of the project including receipt of request from client, price and delivery schedule quotation, translator liaison, document correction, despatch of translation to client, invoicing instructions to Accounts department, and day-to-day communication with clients;
Communicating and interacting with other members of the department (Project Managers, Checkers, DTP & Engineering team); Ensuring that the quality of projects is met (content and delivery schedule).

The successful candidate will be educated to degree level with fluency in French, German, Spanish or Italian, in addition to English. Essential to the role are excellent organisational and time management skills, strong written and oral communication skills and good good IT knowldge; Ability to multi-task. with a strong customer service focus (previous client contact experience preferred). You should have a good knowledge of the formatting and design features of MS Word and Excel.

The starting salary is £19,250 per annum. Benefits include non-contributory pension scheme, life assurance and private medical insurance.

Financial Controller (Italian)

Title: Financial Controller (Italian)
Salary: Excellent
Location: The Netherlands
Languages: English, Italian
Posted: 21st May 2012

Job description Financial Controller (Italian)

Sparring partner for several stakeholders
Responsible for VAT-compliance (reviewing, preparing,tax declarations,intrastat) and dealing with tax issues;
Support monthly closing under US GAAP, including various (quarterly) reportings;
Support the preparing of annual statutory accounts under Italian GAAP (liaiseing with External Auditor)
Overall Balance Sheet ownership;
Account reconciliations & analysis;
Ascertains compliance with Internal Accounting Policies& Proceduresand SOX;
Handling other local (tax) reporting requirements including statistical reporting

Job requirements Financial Controller (Italian)

Degree in Accounting; CPA or equivalent is preferred;
Minimum of 3-5 years experience mainly in financial accounting;
Italian Statutory is a requirement (US GAAP know-how a plus);
Take initiative, flexible, no 9-to-5 mentality;
Excellent analytical and problem solving skills;
Excellent communication skills;
Experience with Italian VAT regulations is a plus;
SAP experience is a plus;
Multilingual: Italian native, fluent in English.

Company profile

An American Company with European Headquarters in Rotterdam.

Company culture

International and dynamic environment.

Rotterdam Area

Jane Hohlaceva

T:? 31 10 3031 013

E:?jane@adamsrecruitment.com

Customer Service Representative - French/Italian/Spanish and German speaking

Title: Customer Service Representative - French/Italian/Spanish and German speaking
Salary: Excellent
Location: The Netherlands, Zuid-Holland, The Hague
Languages: English, French, German, Italian, Spanish
Posted: 21st May 2012

Job description

Customer sales inquiries
Pricing processes.
Sales support.
Order and invoice handling, including adjustments to customers accounts.
Complaint handling, for service complaints.
Information provider and/or recipient
Relief function for other CSR.
Filing.

Job requirements

Speaking at least German and French is a must! Italian and Spanish will be a plus.
Have a commercial school education ideally to MEAO standards or above
Experience in the field of import/export, international trade and/or distribution/forwarding is required;
The CSR must be a good communicator in English, both orally and in writing
Business fluency in French is required for this role
The CSR must also have a solid understanding of international business processes
User knowledge of PC based programs and mainframe computer systems
Knowledge of SAP R/3 is an advantage.

Company profile

.

Den Haag

Martina Hotova

T:? 31 10 3031 014

E:?martina@adamsrecruitment.com

Lead General Specialist (Italian)

Title: Lead General Specialist (Italian)
Salary: €25000.00 per annum
Location: Ireland, Dublin Region
Languages: English, Italian
Posted: 22nd May 2012

If your career can be compared to a mountain, this Global Digital Organisation is the summit. So why linger around base camp? Why not bring your energy and creativity to a company that realises dreams by bringing amazing innovations to our daily lives and by transforming the World in the ways we share, explore and communicate?
If you have experience of working as a pre-sales representative and a strong interest in all things online, this could be the role for you.

Requirements
1 to 3 Years Experience with proven success in cold calling and high volume dial
Bachelors degree preferred or equivalent work experience
Extremely proactive, organised, responsible and proven ability to work well with a team.
Strong communication skills.
Native-level fluency in English and Italian.
Proven success in cold calling and high volume dial.
Strong communication skills and the ability to pitch comprehensive advertising solutions.
over the telephone to high-end prospects.

Responsibilities
Prospect for new clients and react to inbound customer requests.
Secure new clients by presenting search marketing solutions.
Work within a team that supports a particular sector and educate customers on the
opportunities within them.
Develop sales pitch strategies that optimize the market potential.
Provide the ultimate in client service by giving potential new customers the attention they need and deserve.
Extremely proactive, organized, responsible and proven ability to work well with a team.
Secure new clients by presenting customized solutions.
Effectively manage your sales pipeline and develop a strategy for long-term sustained success.

If you feel you have the relevant experience and skills for this role, please get in touch.
Many thanks,Roisin.

Us.
As Ireland's leading media, creative, digital, marketing and media sales recruitment
consultancy we've made it our mission to connect great people with great companies.
We aim to recognise what you value in the work place and we are committed to finding you a
role that will be worthy of you, the role that will make you happy. We want you to jump out
of bed on a Monday morning and sing in the shower. We want you to be happy in your work,
because . . . Happiness Works
Winner of the Eircom Spiders Best Listings Site, 2011.
Winner of the ERA Grand Prix National Recruitment Advertising Award 2008
Winner of Category, National Cedar Awards 2008
Winner of Best Recruitment Site, Golden Spider Awards 2008

Customer Service Administrator, EMEA -Italian with German

Title: Customer Service Administrator, EMEA -Italian with German
Salary: Excellent
Location: The Netherlands, Noord-Holland, Amsterdam
Languages: English, Dutch, German, Italian, Spanish
Posted: 21st May 2012

Job description Customer Service Administrator, EMEA -Italian with German

Customer Service:
 Processing month DRP and other customer sales orders.
 Working with customers on prepayment and other related matters
 Receive and track paperwork for “new customers” and coordinate new customer setup, generating Certificates and appropriate training records.
 Liaison with Corporate Customer Service Staff.
 Liaison with field team
 Coordination of Trunk Stock order administration, demo and Loaner system tracking.
 Administration and movement of service loaners as required.
 Assist in maintaining Salesforce.com (SFDC) and Service Max data for installed base.
 Answer calls and emails received with standard/scripted responses
 Utilize FAQ tool to provide delivery of standard information to customers.
 Respond to general consumer inquiries, general office administration including handling daily post and daily incoming telephone enquires.
 Special projects as necessary and assigned.
 Pre and Post sales activities

General Support (50%):
 Working closely with MD and Sales Director on general office activities as needed
 General office admin, hotel reservation, meeting co-ordination and other administrative activities
 General sales support
 Covering for colleagues on vacation

Other Responsibilities and Duties:
Note: Employees may assume responsibility for activities/functions beyond that normally included in his/her primary job function.
 Collaborate with other individuals such as Accounting, Product Support and potentially a 3rd Party Provider in order to research and resolve customer and internal inquiries.
 Respond to all customer and internal inquiries in positive and effective manner.
 Foster positive and collaborative relationships with co-workers pro-actively seeking ways in which to understand and support their areas of responsibilities.

Job requirements Customer Service Administrator, EMEA -Italian with German

Minimum of a Degree or equivalent experience:
* Minimum of three years in related field
* This position requires minimal supervision and has some role in decision making. Regularly exercises
independent judgment and a degree of creativity and latitude when addressing routine responsibilities.
* Skilled in conflict resolution. Able to handle more complicated or important accounts and/or difficult calls.
* Advanced skills required of the position encompass general verbal communications (voice, grammar, articulation) listening, computer and keyboarding, writing, interpersonal, multi-tasking, conflict management, and telephone etiquette.
* The position requires use all internal applications in a fairly quick, effective and organized fashion.
* Advanced understanding of MS office (Outlook, Word, Excel, Powerpoint), Contact Management Databases, preferably SFDC and Order Entry systems, preferable Netsuite.
* Flexibility and ability to quickly adapt to changes resulting from a dynamic and growing business environment

Language and Verbal Skills: Must be fluent in English, German, Italian, and with some Dutch. Spanish optional.

Math Skills: Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Analytical and Reading Skills:
Ability to read, analyze, interpret and assist in the creation and refinement of company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.

Company profile

International company where respect for new ideas, diversity and teamwork can be found at every level of the organization.

Amsterdam area

J. Gutknecht

T:? 31 20 5800 346

E:?jennifer@adamsrecruitment.com

Italian speaking Network Support Engineer

Title: Italian speaking Network Support Engineer
Salary: £23000 to £26000 per annum
Location: United Kingdom, North East, Tyne & Wear
Languages: English, Italian
Posted: 16th May 2012

Company: Our client is the global leader in customer care, billing, learning and HR services. Clients in more than 70 countries speaking nearly 35 languages depend on this international company to help them gain more value from their everyday relationships with customers and employees. They now have a vacancy available for a Italian Network Support Engineer based in Newcastle, UK

Role: The role requires you to support a defined set of existing customers and internal teams providing an effective technical support solution. Your day will involve client follow up with all internal departments in order to deliver a High Quality Service. He/She will also be required to provide the most effective solutions to customer issues and follow the effective path to resolve issues from customers. Finally you will actively participating in activities designed to improve customer satisfaction and business performance.

Skills: This is a role for an IT professional with knowledge and experience of the IT industry. Candidates will require a basic knowledge RAID, UNIX and LINUX. In addition our client demands that applicants possess General network & Server knowledge experience in TCP,IP LAN, WAN. You must also have a Degree in related field or strong interest in technology. Please note that in order to be considered for the role it is mandatory to speak an excellent Italian native level and English.

Gain: This is an excellent opportunity to work in a major firm, gaining an excellent IT and management experience which allows you to consolidate an exciting career in IT environment. They also offer you a very attractive salary of £26,000 per annum.

If you feel this is the role for you please send your CV to BeesWax Europe.
Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies.
With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.
0044 208 920 7936

Sales support with French/Italian

Title: Sales support with French/Italian
Salary: negotiable
Location: Czech Republic
Languages: French, Italian
Posted: 3rd May 2012

DESCRIPTION

We are currently searching entrepreneurial and dynamic professionals to join the global support team in Prague.

Scope of work:
* Providing information to partners and sales team
* Pre-sales preparation
* Supporting the sales managers
* General administration
* Other related tasks

REQUIREMENTS

* Fluent English + fluent Italian or French
* Excellent communication and organization skills
* Attention to detail
* Motivation to work in sales
* 1-2 years experience in administration/customer service

BENEFITS

* Generous package of benefits applies
* Start: ASAP

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-11-114667/TL in subject of your application.

Italian VIP Advisor

Title: Italian VIP Advisor
Salary: Competitive Package
Location: Gibraltar
Languages: Italian
Posted: 9th May 2012

SRGEurope have been appointed to recruit an Italian VIP Advisor to work for a leading Online Gaming company in Gibraltar. This is a permanent position and a relocation package will be offered to the successful candidate.

This is an exciting opportunity for a Italian speaking individual with strong sales experience who is looking to progress their career within the Gaming industry. The role will be to create and build long term relationships with VIP customers and attend to their requirements.

Italian VIP Advisor Profile:

* Strong commercial customer service or sales experience working in a corporate / call centre environment
* Experience in dealing with corporate, business or VIP clients
* Excellent telephone manner
* Flexible on working hours
* The desire to progress your career within online gaming / betting after 1 year
* Well educated, ideally to degree level
* Living locally preferred but not essential
* Bingo, Casino or Poker Experience is an advantage

The Online Gaming industry is rapidly expanding in Gibraltar and successful VIP Advisors have the opportunity to develop their career quickly into areas of interest such as:

* Marketing
* Web Communications
* Operations
* Sports Trading
* Fraud
* Customer Service Management
* Sales Management
* VIP Management
* Training

If you feel you have the necessary attributes as an Italian VIP Advisor and a genuine interest of developing a career within the Online Gaming industry, please apply now for immediate consideration.

Skills: Italian | VIP | Customer | Service | Sales | Online | Gaming | Casino |

SAP Master Data Controller

Title: SAP Master Data Controller
Salary: 26500
Location: United Kingdom, Yorkshire, West Yorkshire, Bradford
Languages: French, Italian
Posted: 3rd May 2012

The client is a sizeable manufacturing business based in Bradford.
They are looking for a full time, permanent SAP MASTER DATA CONTROLLER.Reporting to the Local R&D Manager and the Group Data Manager.
Your hours of work are 08.30 to 16.45 Monday to Friday.

You will be responsible for more than one project at a time,where you will be master data architect and leader.
You will take responsibility for the allocation of work within the master data team, therefore allocating company resources, time and expenses.
You will be someone who is able to join a multi skilled team,comprising of design,theory and customers,therefore able to communicate well in different business situations.
This role involves the coordination of the master data from all areas of the business,releasing master data when projects are complete.
You will possess the personality to challenge and question colleagues and senior management effectively with the best interests of the business at heart.
You will ensure that master data is in line with company requirements as well as ensuring that you are liasing effectively with other master data teams to achieve global implementation and streamlining of systems.
Overall you will take an analytical approach to master data problem solving.

Essential experience:
Previous project leading experience is advantageous.
Industrial experience of SAP or equivalent
Preferably worked with development processes in industry or international group.
Excellent I.T skills
Manufacturing industry experience an advantage.

The ideal candidate will be Educated to A level standard or higher,ideally with an Engineering.
qualification.

Ability to speak Italian and French languages distinctly advantageous.

Our client company offers a competitive salary with 25 days holiday,plus stats per year.
Free on site car parking,pension / life assurance,employer assistance programme.EAP cycle to work scheme/ Childcare vouchers as well as subsidised on site vending machines.

This is an excellent opportunity to be part of an established,reputable Yorkshire based business.

Customer Service Manager

Title: Customer Service Manager
Salary: �60000 - �70000
Location: Ireland, Dublin Region, Dublin, Dublin North
Languages: English, French, Italian
Posted: 21st May 2012

My client, a multinational based in North Dublin is seeking an Operations Manager for immediate start.
The ideal candidate for the role will speak Fluent French, English and one other European Language.

He/She should have previous experience managing a large team of senior executives including Team Leaders.

The purpose of the role is to act as the primary point of contact with other business leaders. You will take responsibility for the overall customer service experience, sales strategy and in the development and improvement of processes and best practices across several departments including product management, services, manufacturing and distribution.

Duties include:

- Access key performance metrics and develop and implement actions to improve customer experience and satisfaction.

- Access training, technology and skills of employees to ensure quality control and procedures are maintained to high standard

- Contribute to employee satisfaction, development, training and recognition for performance.

- Maintain a strong relationship with external and internal customers and partners.

- Take ownership of customer feedback and be proactive in management of issues through to resolution
- Identify and resolve consistent problems with functionality of systems
- Seek to monitor and improve procedures and processes to ensure cost-effective and efficient service.
- Work with Senior Management to prepare and develop the documentation of the organizations standard policies and procedures
- Provide input to the overall customer service strategy for the region.

Required

- Bachelor�s Degree in Business, Finance or Supply Chain.
- Previous management experience with a direct reporting structure at a professional level
- Knowledge of CRM systems
- 5-10 years experience in bringing a business to market
- 5-10 years experience in managing teams in a customer facing role
- High level of business acumen and understanding of a business strategy
- Fluent French, Italian and English
- No relocation paid � candidate based in Ireland preferred

Bilingual Archiving Assistant with EU Languages

Title: Bilingual Archiving Assistant with EU Languages
Salary: £10 - £13.00 ph + paid holiday + EU public holidays
Location: United Kingdom, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Greek, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian
Posted: 18th May 2012

Bilingual Archiving Assistant with EU Languages

9 months temp contract
£10 - £13.00 ph + paid holiday + EU public holidays

Ref KP011849

LRS (Language Recruitment Services) is currently seeking an Archiving Assistant with EU Languages for our client, a major EU organisation based in central London, to provide administrative support in their Business Support Services section

Candidates will have good IT skills, especially with databases (Filemaker preferred), in order to assist with the management of paper and electronic applications, carrying out a variety of tasks to include management of the Archiving Database, but not exclusively and will be able to work under pressure. Excellent fluency in written and spoken English and additional knowledge of an EU language. Min A level equivalent education is required.

Candidates should have:
" Very good knowledge of MS Office
" Good Knowledge of Excel
" In-depth experience of working with databases (Filemaker preferred)
Archiving experience
" Excellent analytical skills
" Very good organizational and interpersonal skills
" Fluency in English and minimum one other EU language is required:
German; French; Italian; Dutch; Portuguese ; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Slovenian; Spanish; Maltese; Romanian; Bulgarian
Candidates should be available to start immediately
Candidates should be EU passport holders and eligible to work in the UK.

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Business and Employment Agency in relation to this vacancy.

LRS is an equal opportunities employer

Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU LanguagesBilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages Bilingual Archiving Assistant with EU Languages

Bilingual Customer Service and Sales Advisors

Title: Bilingual Customer Service and Sales Advisors
Salary: Competitive Package
Location: Gibraltar
Languages: Danish, German, Italian
Posted: 9th May 2012

SRGEurope have been appointed to recruit a large number of Customer Service and VIP Sales and Executives to work for several leading Online Gaming companies in Gibraltar (on the tip of Southern Spain). An excellent relocation package will be offered to successful candidates.

These exciting opportunities are excellent for those who are looking to develop a career within the Online Gaming industry. The roles will involve supporting clients both over the phone and via email providing an extremely high level of customer service in regards to their gaming experience. The selection of VIP Positions will involve building relationships with VIP clients and are ideal for candidates with sales experience and lead to a career in marketing and promotions.

Skills and experience required:

* Fluent in English and ideally one of the following languages:

* French
* Italian
* Spanish
* Portuguese
* Finnish
* Swedish
* German
* Dutch
* Danish
* Polish
* Hungarian
* Romanian

* Strong commercial customer service or sales experience working in a corporate / call centre environment
* Excellent telephone manner
* Flexible on working hours
* Have the desire to progress your career within online gaming / betting after 1 year
* Well educated, ideally to degree level
* Living locally preferred but not essential
* Bingo, Casino or Poker Experience is an advantage

The online gaming industry is rapidly expanding in Gibraltar, Malta and the rest of Europe. Successful candidates will have the opportunity to develop their career into other areas including:

* Marketing
* Web Communications
* Operations
* Sports Trading
* Fraud
* Customer Service Management
* Sales Management
* Training

Whether you choose to live in Gibraltar itself, or one of the nearby Spanish coastal towns, relocation to this area is an excellent choice for those wanting a fantastic lifestyle change and the ability to gain excellent professional experience.

If you feel you have the necessary attributes for a Customer Service or VIP role with a passion to work in the Online Gaming industry and genuine interest in relocating to Gibraltar, please apply now for immediate consideration.

Skills: Customer | Service | VIP | Sales | Contact | Centre | Online | Gaming |

Bilingual EU Secretaries

Title: Bilingual EU Secretaries
Salary: £12 - 15 ph /£25 - 32K
Location: United Kingdom, London, Central London, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Portuguese, Spanish, Swedish, Flemish, Greek, Bulgarian, Czech, Estonian, Hungarian, Latvian, Lithuanian, Polish, Romanian, Slovak, Slovenian, Luxembourgish
Posted: 18th May 2012

Bilingual EU Secretaries!

LRS (Language Recruitment Services) are currently recruiting for experienced Bilingual Secretaries for our client, a de-centralised agency of the European Union, responsible for the evaluation and regulation of medicines used throughout the EU. Based in London�s Canary Wharf , our client offers a fast-paced and cosmopolitan working environment, providing excellent training and benefits.

EU Secretarial roles are available on a temp and temp to perm basis and candidates should therefore be available for an immediate start.

Providing top level support to small teams of executives, these roles require excellent organisational, time-management and communication skills. Typical duties include:
- coordinating complex international meetings (preparation, follow-up, minute-taking,)
- liaising with meetings and conference services
- managing expenses and travel co-ordination;
- finalising documents in all EU languages & implementing linguistic changes;
- liaising by telephone, email and in person with a variety of stakeholders, delegates and agents;
- preparing correspondence, typing, filing, managing databases, document production and any other departmental tasks required.

Successful candidates will ideally have proven UK secretarial experience, preferably in a team environment in medium sized or large organisations. Proactive self-managers with a sense of urgency, time-management and organisational skills and solid team players with strong communication skills. Attention to detail and the ability to prioritise are key, as are advanced MS Office skills and 45 wpm typing.

Industry experience in healthcare, pharmaceutical, scientific, regulatory, governmental, EU agency sectors is particularly relevant.

Fluency in English and a minimum of one other EU language is required:
German; French; Italian; Dutch; Portuguese ; Czech and Slovak; Swedish; Danish; Finnish; Hungarian; Polish; Estonian; Greek; Lithuanian; Latvian; Luxembourgish; Slovenian; Spanish; Maltese; Romanian; Bulgarian

Hourly rates £12-£15 per hour + paid holiday + EU public holidays. Permanent salary from £24 to £32K + excellent benefits. 37.5 hour working week, flexi-hours.

Candidates must be EU passport holders and educated to A-Level equivalent as a minimum.
Please submit CVs in Europass or Word format-no pdfs

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 7 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise. Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.

LRS is an equal opportunities employer

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Client Administration Agent - Fluent in Italian & Spanish

Title: Client Administration Agent - Fluent in Italian & Spanish
Salary: �25000
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian, Spanish
Posted: 18th May 2012

My international client is actively looking for candidates with fluency in both languages Italian and Spanish. The role is based in Dublin and they are offering a salary of �25,000 with a wide range of benefits such as car insurance, home insurance, travel subsidy, sport and social club, onsite canteen�

The right candidate will have skills and experience such as:
 Experience in a customer focused role
 Ideally experience in an administrative insurance industry
 Strong communication (verbal & written) skills
 Team player
 Ability to work under pressure
 Willing to work on certain week-end and night shifts

The main responsibilities will be:
 Administration of policies from enrolment to renewal.
 Implementation of new business.
 Update of the client database.
 Respond to client and broker queries and requests.
 Provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays.
 Participate in the training of newer team members.

Opportunities for career progressions !

If you do have a keen interest for this role please send me your CV to jacques.abengessamba@reedglobal.com

italian and spanish Customer Service with Administartive Experience

Title: italian and spanish Customer Service with Administartive Experience
Salary: Basic + oniste benefits
Location: Ireland, Dublin Region
Languages: English, Italian, Spanish
Posted: 30th Apr 2012

Key Accountabilities

· Triage contract requests between Field & processing team for the Enterprise Services Premier business for Western Europe
· Validate complex or Global new contracts, renewals, extensions & add on orders before to ensure all contracts are processed in line with the Premier program rules and service levels
· Manage monthly billing cycles to ensure all relevant contracts are billed timely. Ensure all credits & rebills are processed correctly & on time
· Escalation point for the Field on any issues or queries
· Knowledge expert for more complex country or customer specific issues
· Take responsibility for query management & resolution
· Billing/Invoicing & credit note management as required. Review of contract information for billing
· Continuously manage and follow-up on all processing issues by taking pro-active measures to solve each issue individually as well as analyzing root causes to remove the issues altogether
· Partner with processing team & keep them aware of any complex or non-standard customer or subsidiary requests
· Continuously work on improvements in existing internal processes to ensure that each one is as efficient and as automated as possible

Requirements

· BA or equivalent required.
· Demonstrated work experience in an operations environment in - typically business operations, order management, business administration, finance or purchasing,
· Must have strong organizational and communication skills and demonstrate attention to detail.
· The ability to provide corrective actions and solution to problems and subsequently come up with the right suggestions for process improvements.
· Strong analytical skills with the ability to problem solve when dealing with exceptions
· Good multitasker with experience working in a fast paced environment
· Experience working in financial month end closes
· Strong ability to analyze reports to identify reconciling items.
· Ability to deal effectively in high pressure, ambiguous situations.
· Strong ability to work under deadlines while maintaining quality of work and effective working relationships with customers & colleagues.
· Initiative, enthusiasm and a positive attitude
· Action and results-oriented.
· Fluency in 2-3 languages (Spanish, Italian, German and French) + english

If you are interested in this role or any other online marketing role please contact Silvana Cuesta on 016146086.

Customer Support with Portuguese and Italian/Spanish laguage

Title: Customer Support with Portuguese and Italian/Spanish laguage
Salary: gross/month
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian, Portuguese, Spanish
Posted: 21st May 2012

RESPONSIBILITY:
 communication with clients (by phone, email) � especially in their
mother tongue (German, French, Spanish, Italian, Russian, Portuguese, Lithuanian, Latvian etc.)
 solving problems of clients (installation, maintenance and technological
support)
 cooperation with IT specialists
 ensuring the smooth process and quality of client services
 relevant administration
Other benefits

� Motivating salary
� Stable job in strong and creditable company
� Shift work evaluated high above legal standard
� 4 weeks paid holiday plus 1 week paid time off
� High standard educational program with worldwide recognized certification system
� Temporary accommodation
� Relocation package up to 15 000 CZK
� Friendly, professional and modern working environment
� Young and international team

Swiss/German Speaking Customer Service Advisors

Title: Swiss/German Speaking Customer Service Advisors
Salary: £7.50 - £8.17 per hour
Location: United Kingdom, London, Central London, EC2R 7BP
Languages: Italian, Swiss German
Posted: 18th May 2012

Swiss/German Speaking Customer Service Advisor/ Customer Services Executive
£7.50ph-Temp to Perm - Min 20 hours per week/Central London

Our Client is one of the World's fastest growing Mobile companies, with year on year growth, due to fantastic product range, excellent customer service, strong values and ethics and has a vision to be the Brand of choice to over 1 Billion Customers within the next 10 years.

Do to continued growth and expansion we are looking for Swiss/German Speaking candidates to join the Award winning Customer Service team.

As a Swiss/German Speaking Customer Service Advisor/ Customer Services Executive you will be:

Job Responsibilities:

* Receiving inbound client calls
* Logging information on the company database
* Delivering first class levels of customer service at all times
* Dealing with customer queries over the phone

Preferred Skills:

* Working within a customer focused environment
* A confident telephone manner
* Call Centre Experience

Personal Attributes:

* Ability to listen and retain information
* Excellent interpersonal skills
* Multi-Lingual -Swiss/German, additional languages Italian,French a benefit

Salary, Hours and Benefits:

* £7.50 per hour - Increase after qualification period
* Monday-Sunday Operational shifts from 07:30am to 9:00pm (365 days a year)
* Min 20hrs hours per week
* Flexible Shifts
* Opportunity to increase Hours

To apply for the role of Swiss/German Speaking Customer Service Advisor/ Customer Services Executive please send your cv in today to tony.wight@randstad.co.uk or call 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Italian Speaking Logistics Coordinator

Title: Italian Speaking Logistics Coordinator
Salary: £Competitive
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 18th May 2012

Role - Italian Speaking Logistics Coordinator
Salary - £competitive
Location - Central London
Skills - Customer Services, Advanced Excel, Logistics, Shipping, Import/Export, Fluent Italian

The Role

To accurately process and coordinate shipments from Distribution Centres to Retail Stores across Europe and Emerging Markets within the timescales set in the performance measures.

Key Responsibilities

- Raise all shipment documentation in accordance with the SOPs and the rules and requirements of the respective country
- Communicate shipment information to 3PL carriers and ensure collections from Distribution Centres are made on time and that goods are not delayed, advise Product divisions if delay has occurred and resolve delivery problems with carrier
- Address issues raised by Retail and liaise with Distribution to resolve problems when shipment discrepancies are reported from stores
- Control all Shortages and Losses, and process all documentation relevant within timescales
- Escalate issues and problems to the Manager Retail Secondary Distribution appropriately and resolve issues outstanding
- Maintain databases and systems accurately so that reports can be obtained relating to country/carrier performance, shortages and losses

The Person

- Fluency in Italian
- Logistics experience preferably with knowledge of sea and air freight transportation
- Textile/ retail industry experience preferable
- Working knowledge of SAP ideally
- Advanced Excel/numerical skills
- Highly proficient in MS Office applications

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is a leading multilingual employment agency.

French/Italian Customer Service Account Manager

Title: French/Italian Customer Service Account Manager
Salary: £8 per hour
Location: United Kingdom, Scotland, Fife
Languages: French, Italian
Posted: 21st May 2012

French/Italian Customer Service Account Manager - Kirkcaldy
£8.ph - On going basis

Are you fluent in either French or Italian plus English

Are you available immediately?

Do you have strong customer service/account management experience?
Do you have the confidence to work independently when required?

An exciting opportunity has come up to join a small team within a thriving business. Working in a fast paced environment you must be confident at dealing with potential and existing customers over the telephone and taking full ownership throughout the process.

You must be comfortable working to tight deadlines and dealing with urgent matters within given timescales. Good administration and multi-tasking skills are a must!

For more information please apply on line or call Fiona on 0131 718 8019

Fantastic Opportunity! German Customer Service Representative required urgently!

Title: Fantastic Opportunity! German Customer Service Representative required urgently!
Salary: �25,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Danish, Dutch, French, German, Italian, Russian, Spanish, Czech, Polish, Slovak
Posted: 21st May 2012

Our client, a healthcare device and supply company has an excellent new opening for the position of German Customer Service Representative with a 2nd European language.

The ideal candidate will have a minimum of 1 years experience in a customer service environment,
fluency in German and English + additional European language eg: French, Italian, Spanish, Dutch, Russian, Polish.

The salary for this role is 25,000 plus an attractive benefit package.

Please call Anna on +353(1)6489627 for more information and submit your CV to anna.cywinska@reedglobal.com

Multilingual European Customer Service Agent Oxford

Title: Multilingual European Customer Service Agent Oxford
Salary: upon application
Location: United Kingdom, South East, Oxfordshire, Oxford
Languages: French, German, Italian, Spanish
Posted: 26th Apr 2012

Our client is a global player with their UK headquarters in Oxfordshire.
Due to increasing demand, they are now looking for Customer Service Advisor who is fluent in English as well as German, French, Italian or Spanish. Candidates will be working as an integral part of their Global Customer Service departments.
The role will be to deal with both internal and external customers, to respond to queries by using phone and e-mail. You will be working according to service levels, making sure you provide a good customer focus at all times. Candidates must be able to escalate any problems to the relevant departments.

Candidates must have Proven Customer Experience, on the phone and by email.
Be accurate and articulate and be able to build continuous relationships both internally and externally.
Be able to work in a team and show flexibility.
You should also have excellent language skills, both written and verbal including English. You should also be a competent Microsoft Office user

French Internal Sales Representative.

Title: French Internal Sales Representative.
Salary: 22000
Location: United Kingdom, South East, West Sussex, RH19 1XZ
Languages: English, French, Italian
Posted: 26th Apr 2012

Our client, well known in their industry, are looking for a fluent french speaker to join their ever growing team based at their offices in West Sussex.

This position is full time, between the hours of 8.30-5pm, Monday-Friday.

You will be responsible for taking customer orders via telephone, email and fax. Because of this you must have a confident telephone manner and be professional and courteous at all times.

Producing and progressing sales quotations, placing orders with the companies head office and expediting orders where necessary will also be a major part of your role. It will also include some telesales and direct marketing. Producing invoices and following month end procedures will form part of your role.

Ideally you will have customer service experience as there will be a high level of customer interaction.

Being computer literate, efficient and organised with a good eye for detail are advantageous.

If you also speak Italian, this is highly desirable.

Due to the amount of applications we receive, only successful candidates can be contacted.

Account Manager with French, German, Spanish or Italian

Title: Account Manager with French, German, Spanish or Italian
Salary: £30-35K depending on experience
Location: United Kingdom, London, Greater London
Languages: French, German, Italian, Spanish
Posted: 18th May 2012

Job Title: Account Manager with French, German, Spanish or Italian
Location: Greater London
Ref: NH011534
Salary £30-35K depending on experience
Hours: 40 per week (may include weekends)

Language Recruitment Services (LRS) is currently recruiting for a talented and experienced Account Manager with either French, German, Spanish or Italian language skills together with excellent English to join their successful team in London. You will be responsible for managing a strategic business relationship with a top client and therefore you will be required to attend client meetings based both in the UK and in Europe. This is an exciting opportunity with real room for growth and development in a driven and progressive environment.

Responsibilities:
� To build up and maintain a strong understanding of the client�s requirements
� To win the respect and trust of the client; proving this through compiling regular reports to be presented at review meetings.
� Running various programmes and campaigns for the client and delivering them to tight deadlines.
� Market research and analysis to be undertaken regularly and to be used to create new initiatives.
� Responsible for the account�s budget management, making sure that campaigns and service agreements have been carried out successfully and accurately invoiced for within the timeframes agreed.
� Close cooperation with manager and operations manager and other important stakeholders.

Requirements:
� Experience of contact centres/ subscription / membership or loyalty programmes
� Excellent communication skills in English as well as fluency in either French, German, Spanish or Italian.
� Experience of working on international accounts ideally within a technology based market.
� Proven track record of managing complex projects involving multiple stakeholders
� A degree or equivalent qualification in marketing or communications would be a great advantage
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer
For more information see http://www.lrsuk.com/about-us.php

Italian Speaking Bilingual Secretary

Title: Italian Speaking Bilingual Secretary
Salary: £12 - £15 per hour
Location: United Kingdom, London, East London, 27
Languages: English, Italian
Posted: 21st May 2012

Italian Speaking Bilingual Secretary

Job Location: Canary Wharf, London

Salary/Additional Information: £ 12 - 15 p/h + paid holiday + paid EU bank holidays
The salary is paid on a temporary hourly rate initially c£12 - 15 per hour according to experience (ae) + holiday pay + 17 paid E.U bank holidays. Should the positions go on to contract directly with the client you could expect to receive an annual salary in the region of £24-32,000 ae. Other benefits once on contract would include pension, medical insurance and an extremely generous annual leave package.

Reference: RF/BLS/ITA

Company:
A European organisation whose main responsibility is the protection and promotion of public and animal health. They work closely with international partners, reinforcing the EU contribution to global harmonization and offer a truly cosmopolitan, multilingual working environment.

Role:
Italian Speaking Bilingual Secretary
To provide Italian speaking secretarial support to a small team of executives in a pharmaceutical environment. You will be responsible for providing a full range of secretarial support duties to include dealing with large multilingual documents, travel and diary management, formatting reports, organising meetings and liaising with delegates.

You will be required to multi-task and manage a busy schedule and it is therefore important that you have proven secretarial and administrative skills. The role is varied but is a classic secretarial one and therefore would be best suited to Italian bilingual secretaries who are keen to carry on working in a secretarial career.

The working language of the organisation is English but all EU member country languages must be represented.

These positions are recruited on a temporary contract initially therefore you must be available to start work immediately.

Profile:
 Fluency in English and Italian with any other EU language a bonus
 Proven secretarial experience from a stable international background (to include some secretarial experience in the UK)
 Educated to a minimum of A-level standard (copies of all education certificates will be required upon application)
 Advanced MS Office and typing skills of min 45wpm (these will be tested upon application)
 You must be available to work immediately as roles always start on a temporary basis
 You must have an EU passport and have full eligibility to work in the UK for this EU organisation

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Rebecca Foreman

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Italian Speaking Secretary

Title: Italian Speaking Secretary
Salary: £25K pro rata
Location: United Kingdom, London, Central London, London
Languages: Italian
Posted: 18th May 2012

Italian Speaking Secretary
6-12 Months Contract
Location - Central London
Salary � £25K pro rata
Job Ref: KP011734

LRS (Language Recruitment Services) are currently seeking an Italian Speaking Secretary for their client, a professional company based in Central London

The Italian Speaking Secretary will provide general comprehensive secretarial and administrative office support. The successful candidate will have fluency in Italian and English, exceptional communication skills, self-motivation, ability to work as part of a team and previous experience working as a Secretary in a corporate environment

Duties include

General secretarial support
Drafting of correspondence
Filing of documents
Covering Reception when needed
Telephone liaison both internal and external
Meeting arrangements

Requirements

Fluency in Italian with excellent written and spoken English
Excellent organisation skills.
Strong team player
Good MS Office skills (advanced MS Word required)
Strong attention to detail
Exceptional phone manner
Strong inter-personal skills

Keywords: Italian Speaking Secretary; Italian Speaking Secretary; Italian Speaking Secretary; Italian Speaking Secretary; Italian Speaking Secretary.

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency in relation to this vacancy.
LRS is an equal opportunities employer

Are you fluent in Italian & Spanish? Technical Support Reps needed for an immediate start!

Title: Are you fluent in Italian & Spanish? Technical Support Reps needed for an immediate start!
Salary: �22,000 - �23,000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, Italian, Spanish
Posted: 18th May 2012

For a big multinational company, we are currently looking for Spanish & Italian Technical Support Reps to join its Dublin team.

As a Italian & Spanish Technical Support Representative you will be providing high quality technical customer assistance to the company Client�s customers.
You will be a high performer with a penchant for technology, operations and products. This person will support end users through existing and new support channels.

If you are energetic and professional, with technical aptitude, we�d love to hear from you. Technical background and experience is a must, and our client's world-class trainers will teach you all the product specific information to make you successful. After you get there, they�ll provide continuing technical education and a casual, fun work environment.

If you are ready for a new career, please stop here and send your CV to Anna: anna.cywinska@reedglobal.com or call her at: 01 648 96 27

Executive Assistant with fluent Italian AND French

Title: Executive Assistant with fluent Italian AND French
Salary: £35000 - £45000 per annum + excellent benefits
Location: United Kingdom, London
Languages: English, French, Italian
Posted: 21st May 2012

Executive Assistant with fluent Italian AND French

Job Location: Central London

Salary: c£35,000 - £45,000 + excellent benefits

Reference: KH 01/04

Role:
Senior Executive PA with fluent Italian AND French

A Senior Director urgently requires an Executive Personal Assistant with fluency in Italian AND French (all languages must be fluent written and spoken). The Italian AND French speaking PA will provide top-level secretarial support including diary management, international travel coordination, processing expense reports etc.

Due to the nature of the work, excellent communication skills and absolute discretion are essential, as is flexibility regarding working hours if urgent deadlines have to be met.

Company:
Our client is an International Blue Chip Company

Profile:
* Fluency in Italian AND French + English
* MS Office (advanced Outlook, Word, Excel)
* Solid previous PA/ Executive Assistant experience at a very senior level, i.e. Chairman, CEO equivalent
* Resilient, able to cope in a pressurised environment
* Flexibility regarding working hours is required
* Pro-active, able to prioritise, highly organised, flexible
* Team player, used to dealing with multi cultural group

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Kirsten Haeusser

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Sales and Marketing Rock Star

Title: Sales and Marketing Rock Star
Salary: Not disclosed
Location: Ireland, Dublin Region, Dublin 2
Languages: English, Danish, Dutch, French, German, Italian, Spanish, Swedish, Czech, Turkish
Posted: 24th Apr 2012

Are you a Rock Star in the media sales, online space?

Are you a top-performer, have what it takes to stand out from the crowd, having a track record of excellence in your work or academic career to date?

Are you ready to step into a role that will establish your career on a new tragectory, establishing your profile in the online industry?

This role is a media sales roles combining strong sales background with online and digital experience, engaging with clients from start-ups to major global brands, educating them as to the potential of what my client's products can contribute to their media campaigns.

Let me know if you are ready for this challenge:

david.diggins@cpl.ie

Italian Telemarketer

Title: Italian Telemarketer
Salary: £7 per hour
Location: United Kingdom, West Midlands, Birmingham
Languages: Italian
Posted: 21st May 2012

My client based in Birmingham are seeking Italian speaking Telemarketers to work on a temporary to permanent basis.

They are specifically looking for native speakers of Italian.

You must be available for an immediate start.

Successful candidates will be energetic and tenacious, with a professional edge as their focus will be engaging with business clients to book appointments for the Sales team.

All Telemarketers will need to be able to speak on a business to business level (B2B) fully fluently in Italian and will ideally but not essential have a background in telesales or appointment setting.

Full training will be provided as experience within this field is not essential. Native language is essential along with business communication ability in English.

Junior logistics position for Fluent Bilingual Italian/German speakers. If you are fluent

Title: Junior logistics position for Fluent Bilingual Italian/German speakers. If you are fluent
Salary: Attractive Salary
Location: Austria, Kufstein
Languages: German, Italian
Posted: 21st May 2012

Junior logistics position for Fluent Bilingual Italian/German speakers. If you are fluent in both of these languages apply now!

Our client requires candidates who are fluent in BOTH Italian AND German!! This role is a junior logistics position with a world leader in global distribution. They require a junior executive for the Italian market.

N.B.: You MUST be fluent in both languages or you will not be considered for this role!

The employer is offering:
 An excellent salary �30,000 + performance benefits and bi-annual bonus
 Company transportation
 Excellent relocation package- paid travel and accommodation assistance
 Subsidised canteen
 Excellent prospect of internal promotion

The role
 Coordinating of entire logistics and export process for Italian clients to various destinations
 Assess the market in Italy( survey competitors, potential new business etc)
 Deal with customers in a polite and friendly manner through Italian and German.
 Managing customer database and dealing with customer orders/queries.

Requirements
� Fluent Italian is a essential as well as Advanced German (B2 standard or higher)
� A degree in business is essential
� Previous experience in an international logistics role is of benefit
� Fully computer literate, experience with troubleshooting and technical issues
� Excellent communication and person skills

To Apply
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Ciaran on 00353 1894 3006 or email your C.V. to ciarand(at)meghengroup.com

mgi recruitment is the leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.mgirecruitment.com

Join us on facebook to be in with a chance to win an iPad 3 - www.facebook.com/mgirecruitment

Accountant Italian Speaker

Title: Accountant Italian Speaker
Salary: 1
Location: Poland, wielkopolskie, Pozna?
Languages: English, Italian
Posted: 24th Apr 2012

Opis stanowiska pracy
Aktualnie dla naszego Klienta, mi?dzynarodowego centrum finansowo-ksi?gowego poszukujemy Kandydatów na stanowisko:

Ksi?gowa/ksi?gowy ze znajomo?ci? j?zyka w?oskiego

Miejsce pracy: Pozna?
APW/MG

Zakres odpowiedzialno?ci:
�Odpowiedzialno?? za procesy finansowo-ksi?gowe zwi?zane z obszarem zobowi?za?
�Dekretacja dokumentów, p?atno?ci, komunikacja z dostawcami, uzgadnianie kont
�Przygotowywanie i realizacji p?atno?ci oraz kontrola ich wykonania
�Przygotowywanie raportów finansowych
�Mo?liwo?? uczestniczenia w migracji procesów ksi?gowych

Oczekujemy:
�Wykszta?cenie wy?sze (ekonomia, rachunkowo??)
�min. 2 letnie do?wiadczenie w ksi?gowo?ci
�Dobra znajomo?? j?zyka angielskiego (poziom B2)
�Bardzo dobra znajomo?? j?zyka w?oskiego- warunek konieczny
�Bardzo dobra znajomo?? pakietu MS Office (w tym Excel)
�Rozwini?te kompetencje analityczne oraz umiej?tno?? rozwi?zywania problemów

Oferujemy:
�Stabilne warunki zatrudnienia
�Mo?liwo?? rozwoju zawodowego w mi?dzynarodowym ?rodowisku

Customer Service Professional with Italian

Title: Customer Service Professional with Italian
Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 21st May 2012

DESCRIPTION

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Customer Service Professional - the first contact point for international customers.

Main responsibility of the incumbent will be to execute customer orders and inquiries without any mistake and in a professional manner.

Other responsibilities:
- Daily contact with customers
- Coordination of all activities toward customer
- Claims solution and return process
- Advice on product, prices and payments
- Overall responsibility for customer satisfaction
- Management of assigned corporate customer portfolio.

REQUIREMENTS

- Excellent communication skills, team orientation, and customer service mindset
- Fluent English and Italian
- Studies and/ or work experience from within the country will also be an advantage
- Ability to handle several customers with different profiles
- Ability to work under pressure and independent responsibility
- Customer service work experience may come as an advantage.

This position is suitable for both fresh graduates and candidates with work experience.

BENEFITS

- Interesting work in an international environment
- Daily contact with foreign subjects
- Continuous language and personal development through training
- Comfortable business offices in the centre of Prague.
- Overall generous benefits package

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-115460/TL in subject of your application.

Italian Partner Services Advisor Required for a Large Multinational Company in Galway

Title: Italian Partner Services Advisor Required for a Large Multinational Company in Galway
Salary: 30-35,000
Location: Ireland, West, Galway
Languages: English, Italian
Posted: 24th Apr 2012

We are currently recruiting an Italian Partner Services Advisor for a large multinational IT company in Galway

Role:
-Develop and maintain a 1:1 relationship with a number of designated business partners
-Improve the overall capabilities of the independent partners across areas of operations
-Act as the key point of contact for partners
-Work alongside the Channel Manager to provide a coordinated blend of enablement services
-Focus on identifying the areas where the partner would best benefit from
-Increase partner satisfaction and productivity while contributing to the growth strategy

Requirements:
-Fluent Italian and English
-Business/IT Degree or the equivalent
-Minimum of 3 years in one of the following areas: Consulting, Account Management in the IT sector, Pre Sales, Partner Management
-Experience with support systems, message handling and remote communication tools
-Problem analysis and resolution abilities

This role is based Galway with a salary range of 30-35k depending on experience.

Spanish SAP Admin

Title: Spanish SAP Admin
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, Italian, Spanish
Posted: 21st May 2012

Trilingual SAP Administrator – Cork

Spanish or Spanish or Italian and English Required

RESPONSIBILITIES:

 Manage order activities

 Control inventory

 Control inventory movements

 Ensure orders have been integrated in SAP

 Manage, track and resolve issues

 Liaise with internal contacts

 Liaise with external partners including logistic service providers

QUALIFICATIONS

 2 years relevant experience

 MS office

EXPERIENCE

 Min 1 years of customer service/calls centre experience.

 2 years of Financial admin experience

 SAP

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to discuss the role in further details

Italian Online Coordinator

Title: Italian Online Coordinator
Salary: €26 - €28 per annum
Location: Ireland, Dublin Region
Languages: Italian
Posted: 21st May 2012

Fast-paced challenging role, with a GLOBAL ONLINE GIANT, which requires quick decision making, high level of cognitive ability, and ability to interact with varying levels and functions of the organization.

Responsibilities

* Review user-reported content and assess for policy compliance.
* Approve or disapprove accounts based on program criteria. Monitor major violators.
* Provide excellent customer service to our online users.

Requirements

* BA/BSc degree or equivalent with a strong academic record.
* Active user of internet and online Strong knowledge of current events. Tech savvy.
* Demonstrated capacity for critical thinking and analysis. Strong attention to detail.
* Ability to thrive in a fast-paced environment.
* Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
* Must be able to work weekends. Displaying adaptability & flexibility.
* Fluent in Italian in addition to other European languages

11 month contract - Immediate interview - Immediate start

Salary 26-28k (depending on experience)

Italian IT support needed for growing company

Title: Italian IT support needed for growing company
Salary: €10000 - €11000 per annum + 2 weeks paid accommodation
Location: Poland, ma?opolskie, Kraków
Languages: Italian
Posted: 21st May 2012

What is the job?
As a 1st line Italian helpdesk agent you will be working on a dedicated client account supporting all the It problems. The Italian technical support agent will support IT queries by phone, email and remote login. The Italian helpdesk is open from Monday to Friday but the Italian It support agents will be required to work the odd shift.

Who is our client?
If you are looking for Language jobs in Poland than our client is a great company to work for. They were founded in Asia where they are one of the market-leaders. They have entered the European market and are opening offices now in Europe from where they provide Multilingual helpdesk solutions. In Krakow they have created a large European Technical support centre and due to expansion our client currently has a lot of language vacancies available. They are currently looking to fill a large number of Multilingual helpdesk vacancies at 1st line, 2nd line and teamlead level. All Multilingual vacancies all based in Krakow.

Who are we looking for?
To be considered for the Italian IT support role you will have to be near native Italian with fluent English. As the job-title is Italian IT support you will have previous IT helpdesk experience or a degree in IT. Furthermore you can move in the next 4 weeks to Krakow.

Where is this international vacancy based?
Our client is offering language jobs in Krakow. The feedback that we receive on a daily basis is that working in Krakow is absolutely great. One of the largest cities in Poland and finding a language job in Krakow means living in a city full of culture, history, great architecture and without a doubt the trendiest city in Poland. If you want to be working in one of the coolest cities in Poland and perhaps (Eastern)Europe, than apply now for this great language job in Krakow.

Interview process and salary
Candidates that will be submitted for the vacancy of Italian IT support will have to go through 4 interviews. They are an initial phone screen, technical test, interview with Line manager and Final HR interview. The successful candidate will be offered 2 weeks accommodation in Krakow. Salary is 3500 to 4000 Zloty gross per month.

Italian Data Quality Evaluator - Dublin

Title: Italian Data Quality Evaluator - Dublin
Salary: see description
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 21st May 2012

If you have experience in customer service or in an admin role working towards targets and you want to add valuable esperience to your CV contact me - Valentina on 016146196

I am looking for Italian Online Data Quality Evaluator for a Multinational Company leader in the online industry based in Dublin 3 - Fuent English is required.

Role:
-Evaluating the accuracy of information in order to make decisions on the quality of the data available
-Make outbound calls to business owners to confirm the details of their business
-Working in a fast paced environment subject to change
-Working to the best of your ability in order to reach set targets on a daily basis

Requirements:
-Fluent Italian and English, both verbal and written
-Bachelors degree
-2 years experience in a call centre/administration/quality/translation/online environment
-Strong experience working in a target driven and fast paced environment
-Demonstrated attention to detail experience

The basic pay rate for this role is 11 euro per hour with the opportunity to earn up to 15 euro per hour in bonuses.

Next interview will be held on Thursday the 31st May with successful candidates starting on the 15th June.

For more information please contact Valentina on 016146196.

2nd Line Italian Technical Support for Windows

Title: 2nd Line Italian Technical Support for Windows
Salary: Negotiable
Location: Poland, ma?opolskie, Kraków
Languages: Italian
Posted: 21st May 2012

What is the job?
As an experienced Italian technical support agent you will be providing 2nd line support on Windows systems and Windows servers. This Italian helpdesk role will include Windows desktop changes and resolving issues resulting from an implementation, coordinating processes, tracking and ensuring changes are rolled out as planned. Italian technical support will be provided on various configurations, Windows systems, devices and applications.

Who is our client?
If you are looking to expand on your technical knowledge and experience then our client is a great company to work for. They were founded in Asia where they are one of the market-leaders. They have entered the European market and are opening offices in Europe from where they provide multilingual helpdesk solutions. In Krakow they have created a large European technical support centre and due to expansion our client currently has various language vacancies in 2nd line technical support available. They are currently looking to fill Dutch vacancies, Italian vacancies, Italian vacancies, Portuguese vacancies and Italian vacancies based in Poland's cultural capital Krakow.

Who are we looking for?
As a minimum requirement Italian candidates will have good technical support experience and knowledge of various Windows OS versions, Windows Clients and Windows Servers. The successful candidate will have fluent Italian, knowledge of, and experience with, remote desktop applications, ticketing tools, VPN and the complete MS Office Suite. Furthermore, the ideal Italian helpdesk agent has experience in big desktop support changes including rollout of new software packages and related issues.

Where is this international vacancy based?
Our client is offering language jobs in Krakow. The feedback that we receive on a daily basis is that working in Krakow is absolutely great. Being one of the largest cities in Poland and finding a language job in Krakow means living in a city full of culture, history, great architecture and without a doubt the trendiest city in Poland. If you have been working in Prague than you definitely want to find a language job in Krakow.

Interview process and salary
Our client is looking for a number of 2nd line Italian support agents in Krakow and therefore is looking to recruit people from all over Europe. The interviews will all be done by phone, unless you are already based in the area. There will be 3 to 4 phone interviews including a technical test. Salary is highly competitive and based on experience, plus a relocation package will be offered.

Translation Project Coordinator

Title: Translation Project Coordinator
Salary: Competitive
Location: United Kingdom, London
Languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Swedish, Flemish, Greek, Czech, Estonian, Hungarian, Latvian, Lithuanian, Swiss German
Posted: 18th May 2012

Translation Project Coordinator
Fixed Term Contract

Language Recruitment Services (LRS) is urgently searching for a talented individual with a passion for languages and translation to work in their office headquarters based in London. Working as a Translation Project Coordinator you will be the main contact person between internal and external clients and major vendors, as well as being responsible for managing complex projects and freelancers.

Main responsibilities:

*Ensuring that all Quality Checks have been carried out satisfactorily
*Responsible for managing major client accounts and organising production related meetings
*Creating and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
*Managing translators and proofreaders, negotiating rates and deadlines
*Ensuring in-house freelancers are managed efficiently and cost effectively
*Creating status reports for customer service teams
*Involvement in production: checking completeness and accuracy of translation prior to delivery to client
*Check vendors' invoices for accuracy and matching them to POs and maintain accurate records of all costs

Requirements:
*Degree or equivalent in Translation studies
*At least 2 yrs experience in Translation Project Management, Transcreation or Project Coordination ideally dealing with financial, medical or pharmaceutical related projects
*Fluency in any other language ideally German or Swedish
*Superior Interpersonal skills can mix and relate well at all levels
*Ability to work well under pressure and communicate detailed instructions to multilingual vendors accurately
*Flexibility to work overtime required.
*Professional demeanour, goal oriented and self motivated
*Strong MS office skills and knowledge of TRADOS, Multiterm IX, Context, glossary and file management.

Salary Excellent and dependant upon prior experience
Contract - 6 - 12 months fixed term contract with the possibility of becoming permanent

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Translation Project Coordinator, Translation Project Manager, Translation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transation Project Manager,
Translation Project Coordinator, Translation Project Manager, Transcreation Manager,
Translation Project Coordinator, Transcreation Manager, Transcreation Manager, Transcreation Manager, Translation Project Coordinator, Transcreation Manager, Translation Project Coordinator, Translation Project Coordinator

LOGISTC MANAGER WITH ITALIAN

Title: LOGISTC MANAGER WITH ITALIAN
Salary: 22.000
Location: Spain, Cataluña, 08970
Languages: English, Italian
Posted: 21st May 2012

Our client, an important multinational located in Barcelona, is looking for a Logistic Manager for Esplugues de Llobretat. This person will manage de wharehouse of Italy from Barcelona.

Functions:

-Contract of transportation services.
-Customer Services.
-Shipment coordination.
-Documentation management.
-Stock management.
-etc.

We offer:

-The hiring will be directly by the company.
-21.000 - 23.000 Euros.

Sales Team Lead

Title: Sales Team Lead
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: Dutch, French, Italian
Posted: 21st May 2012

SMB Inside Sales Team Leader (EMEA)

Working with a leading IT Multinational company who are actively seeking an Inside Sales Team Leader for the EMEA SMB market.

The role involves elements of sales, vendor, people and project management, as well as a need to identify process gaps and execute changes which lead to greater revenue generation.

Duties

• Drive sales through the various team managers who manager up to 40 team members

• Ensure roll-out of sales readiness

• co-ordinate training sessions

• Update teams on new initiatives

• Participate in recruitment process of team

• Manage roll-out and updates of account lists

• Monitor calls and provide feedback on weekly basis

• Coach and develop skills of team members

• Work with internal teams for e-mail or product launch roll-out

• Manage escalation and quotation request process

• Work with Distribution to reach out for additional support and follow-up when required

• Provide analysis as required for some programmes such as Renewals, Lead Gen etc

Experienced/Qualifications Required

The ideal candidate will have 1-3 years experience in a similar role, with people management experience

• Second European language an advantage

• Educated to degree/ diploma level (or equivalent)

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to arrange an immediate interview at 33 South Bank, Crosses Green, Cork or to discuss the role in further detail

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Business unit leader - Dublin

Title: Business unit leader - Dublin
Salary: �60000 - �70000 plus bonus
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: French, German, Italian, Swiss German
Posted: 21st May 2012

Business Unit Leader - Industrial Technologies

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market.

The role involves:

To be the primary point of contact with business leaders within the organisation
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organisation to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organisations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish, German and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 21st May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
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Closing deals of €1million+, We want you!

Title: Closing deals of €1million+, We want you!
Salary: £51 - £120000 per annum + excellent benefits
Location: United Kingdom, London, Central London
Languages: French, Italian, Spanish
Posted: 21st May 2012

What is the job?
This role is for a Bilingual senior sales executive who describes themselves as a 'hunter'. You will be responsible for entering a brand new platform into the European market. The job requires you to be able to sell to major utilities and major corporations. Customer satisfaction is a huge part of this role so you must be able to meet and exceed customer expectations. You will be selling to C level VP and SVP level executives so being an excellent communicator is vital for this role as a senior sales executive. As part of the role of the senior sales executive you will need to be able to both meet and exceed sales targets and closing deals exceeding EUR1 million.

Who is our client?
Our client is an emerging American multinational company that is looking to enter the European market. They have developed a range of online tools targetting the utility and large corporate markets.

Who are we looking for?
We are looking for a senior sales executive that has a minimum of 5 years' experience in sales. It is essential to be fluent in both English and another European language (Dutch, German, French, Spanish, Italian etc). A 3rd level business qualification is essential for this role and you must be able to close deals exceeding EUR1million. We are looking for someone who will be willing to travel 50% + of the time for the role of a senior sales executive. We are have looking for someone who has sold SAAS and ERP applications or that comes from a utility sales background. Being committed to customer satisfaction is essential as a large part of the role involves satisfying the company's customers. Excellent communication skills and being a fast learner are also important for the role of the senior sales executive.

Where is this international vacancy based?
The vacancy for the senior sales executive is based in London. What more is there to say than London is a vibrant city which would be a great place to start any new job venture, it is also home to the Olympics 2012.

Interview process and salary
The interview process for the rol of bilingual senior sales executive is as follows. There will firstly be a phone interview followed by at least 2 in-depth interviews of which one will be a face to face interview. The basic salary for the role of the senior sales executive is £ 60 - 80K with additional bonuses and commissions to be added OTE should be exceeding £100K +.

Operational leader - Dublin

Title: Operational leader - Dublin
Salary: �70000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, German, Italian, Spanish, Swiss German
Posted: 21st May 2012

Business Unit Leader - Industrial Technologies

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market.

The role involves:

To be the primary point of contact with business leaders within the organisation
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organisation to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organisations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 18th May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Multilingual Travel Agent - Limerick

Title: Multilingual Travel Agent - Limerick
Salary: Negotiable
Location: Ireland, Mid-West, Limerick
Languages: English, French, German, Italian
Posted: 18th May 2012

Our client is looking for an experienced travel agent with fluency in Italian and/or French and/or German with English. This is an excellent opportunity to progress within a multinational environment.

Responsibilities:

Complete travel arrangements for clients and professionals at the lowest possible fares

Follow company procedures and standards in the areas of customer service, ticketing and SABRE

Complete all responsibilities related to servicing the clients from start to finish of visit

Provide solutions to problems being experience through existing travel arrangements

Remain updated on all transportation changes inc. Regulations, tariffs and industry requirements

Administration and financial reporting carried out when required

Maintain a high level of competency in operation of CRS

Requirements:

Previous Travel Agency experience in a corporate travel environment essential

Industry and Geographical knowledge essential

Fluency in French/Italian/German with English essential

CRS experience highly desirable

Excellent communication, interpersonal and organizational skills

Excellent IT knowledge

For further information please contact Catherine at 021-4315770 or send an updated CV to ccooke@sigmar.ie

Italian Speaking Legal Admin, Secretarial & PA

Title: Italian Speaking Legal Admin, Secretarial & PA
Salary: Negotiable
Location: United Kingdom, London
Languages: English, Italian
Posted: 18th May 2012

Italian Speaking Legal Admin, Secretarial & PA

Job Location: London

Salary: competitive

Reference: KH 14/11

Role:
Italian Speaking Legal Admin, Secretarial & PA

The Italian Speaking Legal Admin, Secretarial & PA role requires written, spoken and full understanding and fluency of both the Italian and English language so please only apply if you are fluent in both languages to business level. This international law firm with excellent offices in Central London are now seeking a fluent bi-lingual Italian written/spoken Admin/Secretary to assist a very friendly team of solicitors and in particular two.
This is a great opportunity for an experienced candidate who enjoys working on their own initiative, is highly organised, able to multi-task and prioritize and works well under pressure to meet strict deadlines.
The role is varied so proven secretarial and administrative skills are therefore essential.

Company:
Our client is an international Law Firm

Profile:
- Solid Secretarial experience combined with fluency in English & Italian is absolutely essential to be considered!
- Solid history of working in a busy (ideally legal) team is also a must as is a fast accurate typing speed in excess of 65wpm and advanced level of MS Word, Ms Outlook, Excel, PowerPoint and web based conference call / web sharing applications.
- The successful candidate will be capable of providing first-class secretarial support, be a good communicator and be of a pro-active nature and capable of working on your own initiative as well as part of a team.
- Who enjoys working on their own initiative, is highly organised, able to multi-task and prioritize and works well under pressure to meet strict deadlines
- You must also have a keen interest in the work and a willingness to get involved.....so this is NOT a straight forward typing/receptionist role

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Kirsten Haeusser
CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Trader with experience in Perfume industry, speaking fluent German and Italian (MIS)

Title: Trader with experience in Perfume industry, speaking fluent German and Italian (MIS)
Salary:
Location: The Netherlands, Zuid-Holland
Languages: English, German, Italian
Posted: 24th Apr 2012

Company description
International company

Job description
- Â Develop a strategic plan to attract new clients and suppliers;

â��Â Through intensive acquisition and marketing activities expand your (international) network of clients and suppliers;

â��Â Analyzing requests of different suppliers, purchasing- and sales negotiations;

â��Â Managing financial and account information of suppliers and customers;

â��Â Managing purchasing and sales orders in conjunction with the colleagues from back-office and logistics;

â��Â Managing Relationships;

Requirements
â��Â Economics or Business degree;

â��Â Commercial and entrepreneurial minded;

â��Â Focused on solutions;

â��Â Team player, energetic, ambitious and flexible;

â��Â Good mathematical skills;

â��Â Good presentation and communication skills;Â

â��Â Affinity to travel;

â��Â â��Bâ�� category driverâ��s license

- fluent English, German and Italian

Salary indication
Â â�¬2600-2700, gross based on fulltime.

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.Â We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek www.undutchables.nl voor meer informatie over de vacature Trader with experience in Perfume industry, speaking fluent German and Italian (MIS) (https://beheer.ingoedebanen.nl/redirect/url/4e9593750260a/toplanguagejobs) of solliciteer online op de vacature Trader with experience in Perfume industry, speaking fluent German and Italian (MIS) (https://beheer.ingoedebanen.nl/redirect/url/4e9593750260a/toplanguagejobs).

Customer Service Assistant - French or Italian speaking

Title: Customer Service Assistant - French or Italian speaking
Salary: £17000 - £19000 per annum
Location: United Kingdom, East Midlands, Lincolnshire
Languages: English, French, Italian
Posted: 18th May 2012

About Our Client:
Our Client is an well known international export organisation based close to Grimsby town centre

My client is currently recruiting for a French and Italian speaking Customer Service Assistant.

The successful candidate will have a customer services background ideally within the FMCG or Consumer Goods sector, and must be fluent in either of the following languages - French or Italian. Fluency in English is also essential

Purpose of role:
Receiving customer orders, dealing with quotes by fax, telephone, and email. Promptly processing in line with company policies, procedures, Customs and Excise requirements and agreed time frames. First class customer service levels are a must.

Preferred Skills:
Language skills as set out above essential
Advanced level IT skills essential - including MS Excel (pivot tables)
Use of CRM systems would be beneficial.

Personal Attributes:
Motivated, driven and ambitious
Good telephone manner
Excellent Customer service

Associated Benefits:
bonus, pension, life assurance, staff discount, car parking.

Customer Service/Account Manager fluent French/German/Italian

Title: Customer Service/Account Manager fluent French/German/Italian
Salary: £12 per hour
Location: United Kingdom, South East, Surrey
Languages: French, German, Italian
Posted: 18th May 2012

Customer Service Advisor/ Account Manager fluent in French, German and/or Italian

Job Location: Weybridge, Surrey. (South West of London)

Salary: £12 per hour - long term temp role.

Reference: MJ 7.10

Company
European division of household name technology company with global presence

Role: Trilingual Customer Service Advisor / Account Manager fluent in French, German and/or Italian

This trilingual Customer Service Advisor / Account Manager fluent in French, German and/or Italian deals with requests in French, German and/or Italian and English. You will be managing French, German and/or Italian clients and providing an exceptional customer service.

Profile
- Fluent in French, German and / or Italian plus English
- Proven Customer Service experience
- Proven order processing experience
- SAP knowledge.

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV in Word format to Margot, CVs in any other formats will not be accepted.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Italian Customer Service Representative

Title: Italian Customer Service Representative
Salary: £24,000 pro-rata + bonus + benefits
Location: United Kingdom, South East, Buckinghamshire
Languages: Italian
Posted: 18th May 2012

Italian Customer Service Representative
£24,000 (pro-rata) + bonus after completion of the contract + benefits
6+ months Contract � starting ASAP
Buckinghamshire

You will need to be:
� Fluent Italian AND English (additional languages such as Spanish or German would be an advantage)
� Strong background within a customer/ consumer Service environment, including handling email, telephone queries, data entry and administration
� Excellent customer focus and strong desire to provide exceptional customer service.
� A good team player with a flexible approach, possessing a strong commitment to customer service excellence.
� Good time management, highly accurate with excellent attention to detail.
� Excellent written and verbal communication skills and good clear telephone manner.
� The ability to work under pressure and multi-task, whilst demonstrating a positive approach to work and meet deadlines
� Must have strong working knowledge of Microsoft Office applications including Word, Excel and Outlook
� AS400 experience would be an asset
� Customer Service, Consultative Selling, Quality

What you�ll do:
� Ensure timely and accurate processing of sales orders in accordance with The company�s policies and procedures
� Review orders received for price, shipping date, cancel date, terms and discounts and any other information needed to process the order.
� Ensure all customer specific requirements are carried out as per customer agreements, e.g. rework, other value added services
� Communicate anticipated product delays to customers and sales reps as needed.
� Resolve all order issues and respond to all order inquiries in a timely manner.
� Proactively review the customer order pool, ensuring it is kept as clean as possible at all times.
� Develop relationships to provide excellent customer service to retail customers & buyers, sales managers, sales reps, field service reps and consumers.
� Gain knowledge of the company products and continue to evolve expertise as product lines evolve.
� Enhance customer knowledge of the company products by answering customers technical and product questions.
� Understand and implement the company business processes for projections, returns, pricing, terms and discounts, warehouse communications, and allocation.
� Drive incremental business through add on sales and promotions
� Facilitate the opening of new accounts with the shared service centre and keep customer details up to date.
� Create and maintain seasonal customer order forms
� Attend and actively participate in key account meetings, sales meetings and trade shows as needed.
� Work consistently with Customer Services Supervisor to ensure execution of all sales order processes.
� Communicate with the Customer Services Supervisor on individual account and country issues, trends, and potential opportunities
� Communicate directly with accounts to provide excellent customer service.
� Communicate with sales agencies and distributors to ensure timely and accurate customer service and sales order fulfilment.
� Work directly with consumers on queries and issues
� Intersect with Product Development to learn the product line and unique characteristics of wool.

The company:
Our client is a large, international company within the Fashion Industry.

Please note:
� If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
� We accept spontaneous applications via email � do not hesitate to send us your CV (ar@kerr-recruitment.co.uk), stating what kind of role you would be looking for.
� Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website (www.kerrmultilingual.com) for an overview of all our vacancies.

Are you...
� Fully fluent in Italian AND English?
� Relevant experience in Customer Service (office based)?
� Able to commute to Buckinghamshire?

AR-11205-31

Senior Transaction Manager

Title: Senior Transaction Manager
Salary: €1 per annum + competitve
Location: Ireland, Dublin Region
Languages: English, Italian
Posted: 18th May 2012

Job Title

Senior Transaction Manager

Job Purpose

Our Client is currently looking for a Senior Transaction Manager who, through broad knowledge and experience is responsible for reviewing highly complex specialized deals transactions/structures aligned to a business or multiple product segment from initiation through closing

Key Responsibilities
* Key liaison with outside counsel and in conjunction with Client & Business Development may drive and take lead in negotiation of the terms of the structure
* Serves as primary contact with internal and external parties on new and existing transactions and deal documentation in order to ensure the life of issue meets all operational and documentation standards and mitigates any risk.
* May mentor junior/new team members. Provides back up supervisory support in absence of Team Leader
* Acts as the Subject Matter 'Go To' Expert/country specialist for product/country ensuring the business is kept up to date with market and competitor data and new regulations and laws for specific products or country regulations

Key Qualifications and Experience
* Degree level education or higher or exceptional corporate trust experience
* Bachelor s Degree or higher academic qualification; preference for legal qualification in a common law and/or civil law jurisdiction, as appropriate preferred
* Extensive experience in private legal practice and/or Corporate Trust and/or banking environment involving document negotiation
* Capital markets experience in private legal practice, Corporate Trust and/or banking environment, and managing a team of professionals engaged in document negotiation preferred

For more information about these roles, please contact Claire O'Callaghan on 01 4321 555 or email your cv in confidence to cocallaghan@morganmckinley.ie>

Transaction Manager

Title: Transaction Manager
Salary: €1 per annum + competitve
Location: Ireland, Dublin Region
Languages: English, Italian
Posted: 18th May 2012

Job Title

Transaction Manager

Job Purpose

Our Client is currently looking for a Transaction Manager who will be primarily focussed on the corporate & sovereign trust products, with emphasis on restructurings of CS transactions and related tender offers, meetings, and exchange offers, the role is a resource for EMEA as a whole

Must understand the roles and obligations of the trustee and relevant agents in contractual arrangements and be able to negotiate in corporate trust transactions

Key Qualifications and Experience
* Either (a) legally qualified in a common law jurisdiction with 3 years debt capital markets experience or (b) educated to degree level
* 5 - 8 years experience in transaction management or document review in debt capital markets
* Funds legal experience in a law firm also relevant to the role
* Special consideration given to candidates with relevant European language skills which match our clients requirements or Trustee legal experience
* Consideration given to those qualified in civil law jurisdictions provided they have enough common law jurisdiction experience in debt capital markets
* Arranger legal or transaction management experience in debt capital markets is an advantage

For more information about these roles, please contact Claire O'Callaghan on 01 4321 555 or email your cv in confidence to cocallaghan@morganmckinley.ie>

Italian Speaking Logistics Coordinator

Title: Italian Speaking Logistics Coordinator
Salary: £competitive
Location: United Kingdom, London, Central London
Languages: English, Italian
Posted: 18th May 2012

Role - Italian Speaking Logistics Coordinator
Salary - £competitive
Location - Central London
Skills - Customer Services, Advanced Excel, Logistics, Shipping, Import/Export, Fluent Italian

The Role

To accurately process and coordinate shipments from Distribution Centres to Retail Stores across Europe and Emerging Markets within the timescales set in the performance measures.

Key Responsibilities

- Raise all shipment documentation in accordance with the SOPs and the rules and requirements of the respective country
- Communicate shipment information to 3PL carriers and ensure collections from Distribution Centres are made on time and that goods are not delayed, advise Product divisions if delay has occurred and resolve delivery problems with carrier
- Address issues raised by Retail and liaise with Distribution to resolve problems when shipment discrepancies are reported from stores
- Control all Shortages and Losses, and process all documentation relevant within timescales
- Escalate issues and problems to the Manager Retail Secondary Distribution appropriately and resolve issues outstanding
- Maintain databases and systems accurately so that reports can be obtained relating to country/carrier performance, shortages and losses

The Person

- Fluency in Italian
- Logistics experience preferably with knowledge of sea and air freight transportation
- Textile/ retail industry experience preferable
- Working knowledge of SAP ideally
- Advanced Excel/numerical skills
- Highly proficient in MS Office applications

If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.
Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is a leading multilingual employment agency.

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Meeting and Events Coordinator Italian or German

Title: Meeting and Events Coordinator Italian or German
Salary: Negotiable
Location: Ireland, Mid-West, Limerick
Languages: English, German, Italian
Posted: 18th May 2012

Our client is the world's largest private medical device company. They are actively looking for a Marketing Coordinator with Fluent Italian or German to join their successful team. This is an excellent company to work for. I have placed a number of people with this company in the past they have been and are very happy. My client also offers a very competitive salary and benefits.

The successful person will be responsible for planning, directing and assuring evaluation of meetings and events/ trade shows.

Responsibilities
* Work with European sales and marketing managers to develop and manage the events and trade show calendar
* Coordinate various disciplines required to ensure goals and objectives are met, including exhibit design, exhibit floor planning, rentals, audio/ visual hardware, special events,
* Interface with key business partners to ensure global expectations are being met and oversee proposals through execution to achieve strong measurable objectives
* Work with strategic business unit to identify optimal use of booth properties for effective process improvements and development of best practices
* Ensure timely written event evaluations of conferences and trade shows, including lessons learned, recommendations for improvement, cost/benefit analysis and ROO
catering, entertainment, event logistics, lead generation and event follow-up
* Prepare and submit relevant documentation in accordance with specific country requirements
* Maintain key business supplier relationships, develop timelines with key milestones, monitor execution
* Travel to various shows and events as required
* Must work effectively with and for others to achieve company goals

Requirements
* Degree in Marketing/Event Management preferred
* Medical marketing and/or event experience preferred
* Excellent communication, presentation and interpersonal skills
* Excellent organisational and problem solving skills
* Ability to work without supervision and as a team player
* High initiative and self-motivation
* Fluent in English, Italian,German and one other European language at business level is essential for this role
* Availability and willingness to travel on Company business

FOR MORE INFORMATION ON THIS ROLE AND OTHERS PLEASE CONTACT ANNE GOUGH ON 021 4250640

Operations Manager

Title: Operations Manager
Salary: �60000 - �70000
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, Italian, Spanish
Posted: 21st May 2012

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market. (40 agents, plus 4 team leaders)

The role involves:

To be the primary point of contact with business leaders within the organization
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organization to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organizations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

Localisation Engineer with any Language

Title: Localisation Engineer with any Language
Salary: Excellent
Location: United Kingdom, London, London
Languages: Danish, Dutch, Finnish, French, German, Italian, Norwegian, Spanish, Swedish, Icelandic, Flemish, Polish
Posted: 18th May 2012

Job Title: Localisation Engineer with any Language
Ref: NH011056
Location: London
(LRS) Language Recruitment Services is currently recruiting for a talented Localization Engineer with fluency in any European language to join their client at their officers on a permanent basis. You will need to have a very technical focus and be the type of person who enjoys troubleshooting and creating solutions in a multi lingual, diverse and faced paced environment.
Responsibilities:
 Provide technical support, guidance and training for team and third party vendors as well as drawing up supportive documentation
 Create, manage and update translation memories, glossaries and QA documents
 Responsibility for localization and translation project workflow Prepare and process various file formats for multiple accounts at once
 Estimating budget, costs and timelines in accordance with the scope of work and assets provided
 Support the operations team with the implementation of processes
 Research and test new and existing localization tools
Requirements:
 Extensive experience of using SDL Trados and other CAT tools as well as handling file formats such as HTML, XML, INDD, FLA, PSD, PPT, XLS, DOC
 At least three years experience in the localization / translation industry
 Expertise of DTP tools (InDesign, QuarkXpress, Photoshop, Illustrator etc.)
 Fluency in English and one or more other languages a definite advantage
Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

FRENCH, SPANISH or ITALIAN speaking CUSTOMER SERVICE MANAGER

Title: FRENCH, SPANISH or ITALIAN speaking CUSTOMER SERVICE MANAGER
Salary: c£35,000
Location: United Kingdom, London, North London
Languages: French, Italian, Spanish
Posted: 18th May 2012

Job Title: French, Spanish or Italian speaking Customer Service Manager
Skills: Fluent French , Spanish or Italian and extensive, strong leadership experience.
Salary: £35k+
Location: 30 minutes from central London by Metropolitan Line or from Marylebone.

In your role you will be managing a team of Customer Service Representatives and support a defined set of countries belonging to a region in all matters related to Customer Service.

The role mixes the daily operational responsibilities of delivering transactional KPI�s, with goals linked to delivering the longer term Vision for Customer Care and people management.

Essential Responsibilities

Key responsibilities include (but not limited to):

Responsible for delivery of key KPI�s such as Lost%, Mail-backlog, Complaints handling.
Actively engage and drive the delivery of the Customer Care vision.
People management and development, driving monthly EAP sessions
Represent Customer Care in Regional Management Review Meetings
Workload management and distribution within team (including vacations and backup planning)
Support Cross-Regional best practice sharing through leading a key cross functional process/area/technology.

Quality Specific Goals:

Ensure activities are aligned with our goals & metrics
Engagement with rest of Customer Care Team to assist in establishing performance standards, ensuring alignment with customer expectations.
Identify and report any quality or compliance concerns immediately
Participate in continuous improvement activities by identifying and appropriately escalating process and quality gaps, providing solutions when possible.

Qualifications/Requirements

Fluent (written and verbally) in main languages spoken in region (French/ Spanish/ Italian)
Clear Thinker; need to be able to quickly understand customer challenges, translate the challenges into action and guide the team to a solution (Problem solver).
Can work in a busy environment � works well in areas outside of comfort zone. Good prioritisation skills.
Communication skills; can quickly develop strong credibility with customers, sales, manager and peers. Conveys a clear message to the team.
Demonstrated External Focus � puts the customer first and understands the urgency.
Influencing skills; ability to engage functions outside of immediate responsibility and gain buy-in for customer focused ways of working
Ability to motivate and energize teams using metrics and rewards to drive behaviours
Able to foster personal growth in others through coaching and mentoring

Desired Characteristics

Previous team leadership experience
Additional European languages
Experience of working as a Customer Advocate or similar position

Thank you for your application and we will endeavour to respond to you as soon as possible. We would however like to make you aware that due to the high number of applications we receive, we are only able to invite for interview those candidates whose skills and experience most closely match the job description. If you do not hear from us within 7 days please assume your application has been unsuccessful. Unfortunately we cannot provide feedback on individual CVs.
People First is a leading multilingual employment agency with a global network of offices in Europe, Australasia and North America. For more information about People First and to view our other current vacancies, please visit our website www.people-first.co.uk/multilingual
Please note that it is the responsibility of candidates applying for this vacancy to make enquiries of the UK Government about any relevant immigration requirements, and any other conditions that must be satisfied by law for a worker taking up employment within the UK.

Order Management and Supply Chain Professionals with Languages

Title: Order Management and Supply Chain Professionals with Languages
Salary: �60000 - �70000
Location: Ireland, Dublin Region, Dublin
Languages: French, Italian, Spanish
Posted: 21st May 2012

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market.

The role involves:

To be the primary point of contact with business leaders within the organisation
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organisation to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organisations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Multiple language skills are necessary � French, Italian, Spanish and English
Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy

Salary is �60000 - �70000 depending on experience

Team Leader - Order Management team

Title: Team Leader - Order Management team
Salary: �40000 - �46000 doe
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, Italian
Posted: 21st May 2012

Our client a large multinational based in Dublin is seeking an experienced Italian speaking Team Leader for immediate start.

The role will involve:

Manage and lead a team of up to 10 direct reports.
Drive customer satisfaction and metrics.
Assist with the implementation and execution of customer experience initiatives.
Identify barriers to success and drive issue resolution and customer satisfaction.
Drive a culture of performance and process improvement through customer metrics focusing on quality of service.
Understand customers buying patterns and requirements.
Recruit, lead, develop and retain team members.
Contribute to employee satisfaction and development through coaching, training, recognition and rewards, performance management.
Manage sales order book, back logs, quotes and PO errors
Drive supplier performance
Identify potential improvement and lead the implementation of corrective actions based on Lean Six Sigma methodology, A3 Development and A4 Countermeasures.

Requirements

Multiple language skills necessary - Italian with English and Spanish
Hold a Degree in Business, Finance, Marketing or Supply Chain
5 years experience in a customer facing role
2 years experience in managing a team
Advanced knowledge of CRM Systems
Professional certification.

For more information contact Aoife Moloney at Approach People

Italian Speaking Translation Project Coordinator

Title: Italian Speaking Translation Project Coordinator
Salary: Up to £ 25,000
Location: United Kingdom, London, Central London, London
Languages: Italian
Posted: 18th May 2012

Job Title: Italian Speaking Translation Project Coordinator
Contract: Permanent
Salary: Excellent

Language Recruitment Services (LRS) is urgently searching for a talented individual with a passion for languages and translation to work in their office headquarters based in London. Working as a Translation Project Coordinator you will be the main contact person between internal and external clients and major vendors, as well as being responsible for managing complex projects and freelancers.

Main responsibilities:
*Ensuring that all Quality Checks have been carried out according to company policy
*Responsible for managing major client accounts and organising production related meetings
*Creating and developing translations tools used for these accounts (Translation memories, glossaries style guides, etc.) and developing efficient workflows
*Managing translators and proofreaders, negotiating rates and deadlines
*Ensuring in-house freelancers are managed efficiently and cost effectively
*Creating status reports for customer service teams
*Involvement in production: checking completeness and accuracy of translation prior to delivery to client
*Check vendors' invoices for accuracy and matching them to POs and maintain accurate records of all costs

Requirements:
*Excellent Italian and English language skills
*Degree or equivalent in Translation studies
*At least 2 yrs experience in Translation Project Management, Transcreation or Project Coordination ideally dealing with financial, medical or pharmaceutical related projects
*Fluency in any other language ideally German or Swedish
*Superior interpersonal skills can mix and relate well at all levels
*Ability to work well under pressure and communicate detailed instructions to multilingual vendors accurately
*Flexibility to work overtime required
*Professional demeanour, goal oriented and self motivated
*Strong MS office skills and knowledge of TRADOS, Multiterm IX, Context, glossary and file management.

Italian Speaking Translation Project Coordinator, Project manager, Transcreation manager

Italian Speaking Translation Project Coordinator, Project manager, Transcreation manager

Italian Speaking Translation Project Coordinator, Project manager, Transcreation manager

Italian Speaking Translation Project Coordinator, Project manager, Transcreation manager

Italian Speaking Translation Project Coordinator, Project manager, Transcreation manager

Salary Excellent and dependant upon prior experience

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the positions applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer

For more information see http://www.lrsuk.com/about-us.php

Italian Customer Service Agent

Title: Italian Customer Service Agent
Salary: Base salary, benefits and bonus scheme
Location: Gibraltar
Languages: Italian
Posted: 9th May 2012

SRGEurope is looking for a dedicated Italian Customer Service Agent to join one of the World's largest Online Gaming companies based in Gibraltar. This job for Italian Customer Service Agent is situated in a fast-paced, innovative environment and requires an individual that would be dedicated to maintaining the company's position as market leaders.

The successful Italian Customer Service Agent would be joining a well established and friendly team dealing with online sports betting, poker, casino and bingo.

Customer Service Agent Profile:

To be successful you need to be enthusiastic and talented, ready for great challenges and keen to join one of the leading players in the online gaming industry.

* Italian as a native language
* Previous experience in a Customer Service Agent role
* Hard-working committed and eager to learn
* A friendly supportive professional

The company offers excellent remuneration including a relocation package, benefits package and a very well established bonus performance policy for the right Italian Customer Service Agent.

If you recognise the importance of Customer Service and are looking for a rewarding career in the Online Gaming industry then please apply for immediate consideration.

Skills: Italian | Customer | Service | Online | Gaming | Poker | Bingo | Casino | Sports |

Logistics Planner/DSA - with Italian

Title: Logistics Planner/DSA - with Italian
Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 15th May 2012

DESCRIPTION

The network of ExxonMobil Business Support Centers is a dynamic and expanding, world-class organization. Being part of one of the world's largest corporations, we serve the affiliates in multiple languages.
We have a multi-cultural work environment with opportunities to work with state-of-the-art systems and business processes. We offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Dutch speaking Logistics Planner/Dispatcher - management of the Fuel supply chain and making sure Retail, Industry, and Wholesale customers are supplied in a timely and cost effective manner.

Responsibilities:
- Maintenance of orders, deliveries, and shipments and entering transactions into SAP,
- Maintenance of vehicle transport, and driver data and entering these into SAP,
- General management of transport, delivery, and operational issues,
- Maintaining good communication between hauliers/ sales/ fleet/ credit / self-billing,
- Regular meetings with Territory Managers to improve delivery systems,
- Monitor sales trend and adjust delivery schedules accordingly.
- React to delivery problems during the execution of the delivery plans.

START: ASAP

REQUIREMENTS

- Excellent Italian and English
- Good knowledge of Microsoft Excel,
- Ability to work closely with numerical information, data analysis, data interpretation and to provide trend analysis results.
- General attention to detail,
- Advantages include knowledge of SAP, logistical work, and/or oil industry.

BENEFITS

- An interesting work in international environment
- Daily contact with foreign subjects
- Continuous language and personal development through training (in Prague and abroad)
- Comfortable business offices in the centre of Prague.

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-115146/TL in subject of your application.

Italian VIP Advisor

InInside Sales Representative Multilingual

Title: InInside Sales Representative Multilingual
Salary: Negotiable
Location: Ireland, Dublin Region
Languages: French, Italian, Spanish
Posted: 15th May 2012

Requirements
* 1 to 3 Years' Experience with proven success in cold calling and high volume dial
* Bachelor's degree preferred or equivalent work experience
* Extremely proactive, organized, responsible and proven ability to work well with a team
* Strong communication skills
* Native-level fluency in English and French, Spanish, Italian, Turkish or Arabic.
* Proven success in cold calling and high volume dial.
* Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone to high-end prospects

Responsibilities
* Establish the best contacts through proactively cold calling potential leads with the goal of scheduling a meeting with the sales reps for different areas of the business.
* Prospect for new clients and react to inbound customer requests.
* Secure new AdWords clients by presenting search marketing solutions.
* Work within a team that supports a particular sector and educate customers on the opportunities within them.
* Develop sales pitch strategies that optimize the market potential.
* Provide the ultimate in client service by giving potential new customers the attention they need and deserve.
* Secure new clients by presenting customized solutions.
* Effectively manage your sales pipeline and develop a strategy for long-term sustained success

TEAM MANAGER - CALL CENTRE

Title: TEAM MANAGER - CALL CENTRE
Salary: negotiable
Location: Ireland, Dublin Region, Dublin, DUBLIN
Languages: Italian
Posted: 18th May 2012

TEAM MANAGER
SALARY NEGOTIABLE
LANGUAGE ITALIAN

DUBLIN

Responsibilities:
� Supervise and coach customer service and technical support teams
� Manage Overall Customer Service, Including Handling Supervisor Escalations
� Monitor and Improve Agent and Team Performance to Deliver Team KPI Goals
� Manage day-to-day activities of Support Agents
� Monitor and manage attendance and schedule adherence, productivity and scheduling.
� Train Agents on changes impacting policies, processes, and call handling
� Recognize and respond to customer needs and demonstrate sincere commitment to resolve customer needs
� changes
� Manage escalations to Supervisor level
� Provide regular and proactive coaching
� Perform remote and side-by-side call monitoring; and provide feedback and coaching to Agent with performance improvement plan based on monitoring results
� Participate in quality monitoring calibration sessions, and make every effort to ensure call monitoring is consistent with calibrated guidelines
� Analyze and monitor team KPIs, metrics, and targets
� Write and deliver performance appraisals
� Identify those agents that require disciplinary action
� monitor performance to ensure improvement to acceptable levels
�
�
Requirements:
� Educational; Background in Training or Quality with at least 4 years experience.
� Previous training or quality experience within a multilingual call centre environment a distinct advantage.
� Skill in verbal and written communication t
� Knowledge of contact services industry and best practices.
� Knowledge of PC applications.
Fluent in English and Italian
�

Italian Online Marketing Manager

Title: Italian Online Marketing Manager
Salary: Excellent package
Location: Italy, Lazio, Roma
Languages: Italian
Posted: 18th May 2012

SRGEurope are recruiting an Italian Online Marketing Manager to join a leading Online Gaming company based in their Rome office. This job of Italian Online Marketing Manager is ideal for someone wanting to join a highly capable team working in a fast paced environment. The company has large B2B, B2C and Product development departments with extensive plans to expand their operation in the coming year due to increased business.

Italian Online Marketing Manager description:

The Online Marketing Manager will be responsible for the planning and delivery of promotions and retention activities, and for planning acquisition campaigns in conjunction with the centralised online marketing teams.
The person for this role needs to have core online marketing skills (planning strength, creative abilities, the range to manage and execute a multi channel campaign, analytics skill), as well as budgeting experience. Knowledge of the gaming industry is not essential.

Italian Online Marketing Manager responsibilities:

Marketing Planning: This person is responsible for planning Acquisition, Retention / Promotions (both Online and Offline) and the Reactivation of players. Experience and quality is needed on the planning of campaigns each month (including forecast based on historical performance). The candidate will have monthly marketing budget to manage and therefore must have previous experience in this area.
Focus on retention: Acquisition campaigns will be executed by our central SEM /SEO teams and the Marketing manager will liaise with them to set CPA and budget targets. Promotions, reactivation and retention will be the direct responsibility of the marketing manager.
Social Media and Affiliates: Acquisition and retention through social media and affiliate programmes will be the responsibility of the Marketing Manager. A dedicated resource will have to be hired.
Business Metrics, Performance and Budget: This person needs to have the experience to be able to read a P&L and to work with the P&L Managers to focus on the right key metrics and driving performance against those key metrics. This person needs to drive the Budget for marketing and to manage the activities to maximise the available marketing spend.
Testing for Customer Behaviour and Patterns: This person will be the lead on designing marketing campaign tests, therefore an ability to put together well thought out test plans will be a part of this role.
Target Driven: Achieving results will set this person up to be successful in this role. Being target focused and owning delivering on the work to get the target results is a key part of this person's job.
Reporting & Analysis: This person needs to learn the requirements of the Company reporting systems and be able to deliver analysis when required and to different formats from time to time (there will be everyday or regular analysis and then less frequent requests to present to Management within the company).
Competitor Watch: This person will be the individual responsible for making sure constant monitoring is done on the marketing work and promotions of our key competition, particularly in the market. The requirement is that a weekly competitor report is compiled and sent to Management. Competitor marketing output should be one of the inputs this person considers when putting together their monthly marketing plans.

Italian Online Marketing Manager requirements:

- Background in budget planning and marketing planning
- In-depth knowledge of online marketing activities and tools
- Experience of CRM systems
- International work experience
- Bilingual Italian and English

Highly desirable:

- Experience of Social Media
- Previous experience in an online retail industry
- Having worked and lived in Italy

If you feel you have the necessary attributes for the position of Italina Online Marketing Manager, please apply now for immediate consideration.

Skills: Marketing | Manager | Online | Gaming | Italian | Acquisition | Retention | ROI |

Translation Project Manager - Part time ideally Chinese or Arabic spkg

Title: Translation Project Manager - Part time ideally Chinese or Arabic spkg
Salary: Ecxellent daily rate
Location: United Kingdom, London, Central London
Languages: German, Hindi, Italian
Posted: 15th May 2012

Translation Project Manager - Part time ideally Chinese or Arabic speaking - however excellent candidates with any language will be considered

Excellent Daily rate - 2 days per week to start with, however this will increase depending on the seasonal request - 6 months contract to be extended

Job Reference CV012108

LRS (Language Recruitment Services) is currently seeking a Bilingual Translation Project Manager ideally Chinese or Arabic speaking, however, excellent candidates with any language will be considered all applications for this specific roles need to be done with a cover letter stating the reasons of your application. We are looking for looking for someone who has a creative and solution-orientated approach. Please read the job spec carefully.

My client is an International organization developing global advertising material for their clients, they have a vibrant in house translation department and are looking for a talented Translation Project Manager to help out at least 2 days per week and even more as their media department is getting busier and busier. You will assist the translation division You will be working in their cosmopolitan and vibrant international translation team

Translation Project Manager - Linguistic Talent Manager Duties:

Responsible for the coordination of international translation projects this include the budget of the project as well
Liaising with clients in order to understand the international brief as well as the local adaptation for each market
Liaising with translators in order to manage each translation project in an effective timely fashion.
Responsible for the recruitment of talented translators
Working on the creation of advertising material across various media and languages

Translation Project Manager- In order to apply for this exciting role you will need to have:

Bilingual in English and another language ideally Chinese or Arabic speaking
However excellent candidates with any language will be considered
Have an approved qualification in a linguistic or translation discipline
Having previous experience as a Project Manager in either a Translation ,Media or Localization Agency
Excellent account management and coordination skills with the ability to work on deadlines
Outstanding communication skills as you will have to liaise with international team and clients on a daily basis
Proficient in Microsoft Office programs

Key words:

Translation Project Manager- ideally Chinese or Arabic speaking

Translation Project Manager- ideally Chinese or Arabic speaking

Translation Project Manager- ideally Chinese or Arabic speaking

Translation Project Manager- ideally Chinese or Arabic speaking

Translation Project Manager- ideally Chinese or Arabic speaking

Italian Sportsbook Site Manager

Title: Italian Sportsbook Site Manager
Salary: Competitive Package
Location: Gibraltar
Languages: Italian
Posted: 18th May 2012

SRGEurope are currently recruiting an Italian Site Manager for one of the world's leading Online Gaming Company based in Gibraltar. This job as Italian Site Manager is a fantastic opportunity for an experienced copywriter looking to step forward into a career in online gaming. This well established company looks for confident, friendly and driven people to complement the current, enthusiastic team, with a commitment to deliver the best products and services in a prompt and efficient manner.

The Italian Site Manager will primarily be responsible for scheduling, administering and maintaining all dynamic and static content on the Company's Italian Sportsbook site. The successful candidate will also be responsible for working with several teams to ensure the Sportsbook offering is meeting core business targets and raising brand awareness within the Italian market.

Italian Site Manager Responsibilities:

* Ensure the highest levels of editorial quality on the Italian Sportsbook
* Work with Trading to ensure comprehensive and relevant markets are produced in a timely manner
* Manage the release of sporting events and to ensure fast and accurate display of events on the Italian Sportsbook
* Cross promote relevant Online Gaming products to Italian Sportsbook customers
* Provide relevant KPIs to update senior management on site performance
* Work with the customer acquisition team to maximise conversion
* Provide translation services and support for other Online Gaming products
* The publication of all dynamic editorial content to the Italian Sportsbook
* Fast and accurate release of markets in compliance with Italian regulations
* The monitoring and checking of the websites to ensure sporting events and sports betting markets are correctly displayed
* Provide prioritised sporting calendars for the Italian sports market
* Source, collate, present and analyse data relating to competitor activity

Italian Site Manager Profile:

* Native Italian speaker and fluent in English with strong written and verbal skills in Italian
* Ability to write intelligent and engaging sports betting content
* Understanding of the Italian regulatory requirements for publishing and settling is highly desirable
* Relevant experience for another online betting/sports focussed company preferable
* Previous experience of using CMS tools
* Strong communication and interpersonal skills, able to build strong personal relationships with key stakeholders and staff
* Excellent analytical skills, able to assimilate data and understand trends
* Numerate and confident with technology, especially Microsoft Office tools and ideally HTML
* Flexible working hours

If you feel you have the necessary attributes as an Italian Site Manager and a passion for the Online Gaming industry, please apply now for immediate consideration.

Skills: Italian | Sports | Content | Management | Trading | Marketing | Online | Gaming

Italian Speaking Telemarketer/Lead Generator/Telesales Executive

Title: Italian Speaking Telemarketer/Lead Generator/Telesales Executive
Salary: Excellent hourly rates
Location: United Kingdom, London, West London
Languages: Italian
Posted: 18th May 2012

Italian Speaking Telemarketer/Lead Generator/Telesales Executive
Job Ref JB012014
Location West London
Temporary
Excellent Hourly Rates

LRS (Language Recruitment Services) is currently seeking an Italian Speaking Telemarketer/Telesales or Lead Generation Agents for their client, an international marketing group in West London.

Candidates should speak Italian to native level with a good standard of written and spoken English. I addition, some experience in sales, lead generation or telemarketing is essential gained within an IT, Telecoms, Software Systems or Marketing, environment.

If you are available immediately to start at short notice, please send your CV in word as other formats will not be accepted.

Keywords: Italian Speaking Telemarketer; Italian Speaking Telemarketer; Italian Speaking Telemarketer; Italian Speaking Telemarketer;
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Business Unit Leader - Order Management/fullfilment

Title: Business Unit Leader - Order Management/fullfilment
Salary: �60000 - �70000 plus bonus
Location: Ireland, Dublin Region, Dublin, Dublin
Languages: English, French, German, Italian, Swiss German
Posted: 21st May 2012

Business Unit Leader - Industrial Technologies

Our client, a large multinational based in Dublin is seeking a strong people manager for immediate start. The role will involve managing several teams of Order Management and Supply Chain professionals who are operating within the Southern European market.

The role involves:

To be the primary point of contact with business leaders within the organisation
Lead the overall customer service �Sales� strategy and process improvements and best practices across departments (Product Management, Services, Manufacturing and Distribution)
Develop team to be an extension of the sales organisation to participate in pricing, quoting, technical specifications, availability, Order processing, supply chain, technical inquiries, warranty and delivery dates.
Access customer feedback and other key performance metrics as it relates to assigned channels and functional areas. Develop and implement actions to deliver high customer satisfaction
Ensure training, technology, skills, quality control, procedures and policies are aligned with the customer experience strategy.
Ownership of customer feedback and queries and proactive management of issues through resolution
Ensure all customer queries are well-investigated and resolved
Contribute to employee satisfaction, development, coaching, training, rewards and recognition and performance management.
Maintain professional strong working relationships with external and internal customers, colleagues and the management team.
Support decisions made by management team and conveying positively to reinforce team members.
Identify and escalate consistent or recurring problems with systems functionality
Assist in improving and monitoring procedures and processes to ensure the cost-effective and the most efficient service.
Assist in preparing and developing the documentation of the organisations standard policies and procedures towards customer experience
Provide input to the overall customer service strategy for the region.

Qualifications required for this role

Masters Degree in business, Finance, Marketing or Supply Chain.
Previous management experience with a direct reporting structure at a professional level
Advanced knowledge of CRM Systems
Professional certification is a plus
Five years experience in a capacity where an understanding of how a business goes to market is gained
Five years previous experience of managing teams in a customer facing role
High level of business acumen and understanding of a business strategy
Multiple language skills are necessary � French, Italian, Spanish and English

Salary is �60000 - �70000 depending on experience
Plus bonus

Contact Aoife Moloney at Approach People

Italian Telemarketing Role

Title: Italian Telemarketing Role
Salary: £8 - £9 per hour
Location: United Kingdom, North West, Merseyside
Languages: Italian
Posted: 15th May 2012

My client, based in Haydock are looking for an Italian speaking Telemarketing rep to join their ever expanding team.

The role will be an ongoing temporary assingment.

You will be calling the European Market, researching and qualifying businesses marketing information.

Applicants should have outbound calling experience and have good communication skills.

This is an immediate start.
£8p/h. Monday - Friday. 9-5.

Please call Antonia or send your CV to antonia.mccartney@search.co.uk

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 15th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 15th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Italian speaking Internal Channel Account (ICAM)

Title: Italian speaking Internal Channel Account (ICAM)
Salary: £21K plus 20% Bonus
Location: United Kingdom, London, West London
Languages: Italian
Posted: 18th May 2012

Our client in West London is looking for several Italian speaking Internal Channel Account Managers (ICAM) A European Client Services structure has been developed with defined roles and responsibilities, which will support the business to deliver and drive profitable growth.

The role of the Italian speaking Internal Channel Account Manager (ICAM) is key to the successful delivery of the clients services and client satisfaction. The ICAM will be focused on recruiting, developing and managing value added reseller partners.
The ICAM should include the following as part of their role to ensure that the objectives and specified tasks can be achieved.
 Develop and nurture relationships
 Take ownership for furthering their client knowledge
 Follow defined processes
 Have detailed contract knowledge of client proposition, features, advantages and benefits
 Follow defined quality standards for data entry and checking
 Follow defined complaints and escalation procedures
 Act consistently in a professional manner and as a role model to all staff
 Show a commitment to personal development and career progression
 Be a team player to drive the company to be successful

REQUIRED COMPETENCY LEVEL

 A minimum of 1-2 years ICAM experience, targeting the IT or Technology industry
 Must have channel experience
 Experience in internal sales position selling to re-sellers or corporate end users
 Experience in CRM / Databases
 Working knowledge of MS Office applications, Internet navigation and contact management software
 Experience in relation building, social networking, team player
 Good time management and organizational skills

REQUIRED PERSON SPECIFICATION
 Initial account mapping and profiling of value added resellers (VAR�s)
 Driving the value proposition throughout the managed account base
 Promotion of new products and offers throughout the managed account base
 To provide reactive sales support to managed account base
 To account manage 300+UK VAR�s
 Achieve activity level targets
 Target / results driven, self motivated, punctual, and displays commitment in working on own, and in a team environment
 Demonstrates ownership of self development and ongoing learning
 Analytical, display�s decision making abilities. (Takes ownership of solving issues and or finding potential answers/solutions)
 A strong communicator who influences through multi-level negotiation skills to corporate and board level clients
 Strong verbal, written communication, and listening skills
 Goal orientated individual, who strives for quality and attention to detail with a structured work methodology / approach

PERSON SPECIFICATION � Preferred but not essential
 Bi-lingual
 Experienced in working in a busy multicultural environment

KEY PERFORMANCE INDICTATORS (KPI�s)

1. Demonstrated experience in internal sales position selling to re-sellers or corporate end users
2. Demonstrated track record of achieving KPI�s i.e. appointment & revenue targets.
3. Demonstrated understanding of the IT industry.
4. Demonstrated evidence of advanced IT skills.
5. Demonstrated experience of communicating to a high standard at all levels within business.
6. Demonstrated evidence of driving a high performing, results driven campaign.

ADDITIONAL KEY PERFORMANCE INDICTATORS
1. Maintain a clean, professional work environment and appearance,
2. Proactively seek to enhance own learning / development
3. Attend all training , coaching session where required
4. Build professional relationships with all colleagues, senior managers, customers and partners both internal and external
5. Represent the client, and the customer in a professional manner both internally and externally at all times
6. Demonstrate excellent time keeping and punctuality at all times during work hours
7. Must have language competency in written form and dialogue in the required language(s)
8. Ability to conceptually understand the customer situation, and to communicate / educate how Trend offerings can address customer needs
9. Problem solving attitude and a desire to own customer satisfaction

POLICY AND PROCEDURE ALIGNMENT
Italian Speaking Italian Speaking Italian speaking Italian Speaking Italian speaking Italian Speaking Italian speaking Italian Speaking Italian Speaking Italian Speaking Italian speaking

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 15th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 15th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Supply Chain Admin with SAP

Title: Supply Chain Admin with SAP
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: French, Italian, Spanish
Posted: 15th May 2012

Trilingual SAP Administrator – Cork

French or Spanish or Italian (2 of these languages) English required

RESPONSIBILITIES:

 Manage order activities

 Control inventory

 Control inventory movements

 Ensure orders have been integrated in SAP

 Manage, track and resolve issues

 Liaise with internal contacts

 Liaise with external partners including logistic service providers

QUALIFICATIONS

 2 years relevant experience

 MS office

EXPERIENCE - Supply chain experience is essential

 Min 1 years of customer service/calls centre experience.

 2 years of Financial admin experience

 SAP

Please email your CV to modriscoll@sigmar.ie or call Marie on 021-4315770 to discuss the role in further details

Technical Translator Italian into English

Title: Technical Translator Italian into English
Salary: Up to 37,000
Location: United Kingdom, South East, Buckinghamshire
Languages: Italian
Posted: 18th May 2012

LRS (Language Recruitment Services) is currently seeking various Engineering - Scientific Translators - In house Translators ( Please find the language requirements here below) to work for an International Translation Agency with a global reputation second to none, they specialize in the scientific, engineering and medical sectors.

1 x Technical Translator Italian into English - English and excellent knowledge of Italian plus one other language and a technical or chemistry background

Engineering - Scientific Translators - Italian into English your role will include the following tasks:

* Responsible for the translation of relevant industry texts
* Leasing with company Translation Coordinators

Key words:

Engineering, science, chemistry,physics translator

Engineering, science, chemistry,physics translator

Engineering, science, chemistry,physics translator

Engineering, science, chemistry,physics translator

Engineering, science, chemistry,physics translator

Please send your CV in word format to the email address quoted, other formats will not be accepted

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

Applications can only be accepted from individuals who are eligible to work in theUKPlease bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.

LRS is an Equal Opportunities Employer.

German Customer Service Representatives with Italian/Spanish/French

Title: German Customer Service Representatives with Italian/Spanish/French
Salary: 25.000 K
Location: Ireland, Dublin Region, Dublin
Languages: English, French, German, Italian, Spanish
Posted: 18th May 2012

GREAT JOB OPPORTUNITY!!!

For our client, a global healthcare products leader, we are currently looking for German Customer Service Representatives with 2nd European Language(Spanish/French/Italian)to join their Dublin team.

You will be responsible for meeting the expectations and requirements of internal and external customers; get first-hand customer information and use it for improvements in products and sevices; act with customers in mind; establish and maintain effective relationship with customers and gain their trust and respect.

To be successfull in this position you should have:

- Bachelor's Degree
- At least 1 year experience in customer service role
- At least 1 year experience of a computerised order entry or customer service system
- Fluency in English and German is essential + Fluent Spanish, French or Italian!

If you are interested, please send your CV to anna.cywinska@reedglobal.com
or call Anna at:01 6489627

Team leader Industrial technology

Title: Team leader Industrial technology
Salary: �40000 - �46000
Location: Ireland, Dublin Region, Dublin, Dublin North
Languages: English, Dutch, French, German, Italian, Norwegian, Spanish, Swiss German
Posted: 21st May 2012

Our client a large multinational based in Dublin is seeking an experienced Team Leader for immediate start.
The role will involve:

- Manage and lead a team of up to 10 direct reports
- Drive customer satisfaction and metrics
- Assist with the implementation and execution of customer experience initiatives
- Identify barriers to success and drive issue resolution and customer satisfaction.
- Drive a culture of performance and process improvement through customer metrics focusing on quality of service
- Understand customers buying patterns and requirements
- Recruit, lead, develop and retain team members.
- Contribute to employee satisfaction and development through coaching, training, recognition and rewards, performance management.
- Manage sales order book, back logs, quotes and PO errors
- Drive supplier performance
- Identify potential improvement and lead the implementation of corrective actions based on Lean Six Sigma methodology, A3 Development and A4 Countermeasures

Requirements

- Hold a Degree in Business, Finance, Marketing or Supply Chain
- 5 years experience in a customer facing role
- 2 years experience in managing a team
- Advanced knowledge of CRM Systems
- Professional certification
- Multiple language skills necessary - German, English, French, Italian or Spanish.

For more information contact Aoife Moloney at Approach People

German and Spanish or Italian Technical Sales Consultant

Title: German and Spanish or Italian Technical Sales Consultant
Salary: Excellent + Benefits
Location: United Kingdom, South East, Kent
Languages: German, Italian, Spanish
Posted: 18th May 2012

German and Spanish or Italian Technical Sales Consultant � Ashford Kent
Job Reference CV012101
Salary Competitive

LRS (Language Recruitment Services) is currently seeking a German and Spanish or Italian Technical Consultative Sales Executive to work for a leading scientific organization on their International scientific projects

You will be working in their cosmopolitan and vibrant international client service team, covering all scientific campaigns for their International clients, there is a strong need for an excellent candidate who can speak German and Spanish or Italian as well as excellent English, you will need to have a qualification, ideally degree in Physics, Math�s and Sciences and a passion for consultative scientific sales, this is a trainee role which will open a lot of doors for you, with great career progression opportunities

German and Spanish or Italian Technical Consultant Sales - Duties:

� Responsible for the generation of consultative scientific sales from existing and new customers
� Liaising with clients in order to understand their technical and local needs as well as sharing technical advice and customer support
� Providing quotations to clients, as well as technical input for the company website
� Working on the development of new products by acquiring new and existing business through consultative scientific sales

Working on the creation of ad material across various media and languages

German and Spanish or Italian Technical Consultant Sales - In order to apply for this exciting role you will need to have:

� Fluent German and Spanish or Italian as well as English
� Excellent communication skills with a desire to provide excellent Scientific Consultative Sales
� Qualifications in Physics or Science subjects is desirable, ideally at degree level

Key words:

German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

German and Spanish or Italian Technical Sales Consultant

Title: German and Spanish or Italian Technical Sales Consultant
Salary: Competitive + Excellent Benefits
Location: United Kingdom, South East, Kent
Languages: German, Italian, Spanish
Posted: 18th May 2012

German and Spanish or Italian Technical Sales Consultant � Ashford Kent
Job Reference CV012101
Salary Competitive

LRS (Language Recruitment Services) is currently seeking a German and Spanish or Italian Technical Consultative Sales Executive to work for a leading scientific organization on their International scientific projects

You will be working in their cosmopolitan and vibrant international client service team, covering all scientific campaigns for their International clients, there is a strong need for an excellent candidate who can speak German and Spanish or Italian as well as excellent English, you will need to have a qualification, ideally degree in Physics, Math�s and Sciences and a passion for consultative scientific sales, this is a trainee role which will open a lot of doors for you, with great career progression opportunities

German and Spanish or Italian Technical Consultant Sales - Duties:

� Responsible for the generation of consultative scientific sales from existing and new customers
� Liaising with clients in order to understand their technical and local needs as well as sharing technical advice and customer support
� Providing quotations to clients, as well as technical input for the company website
� Working on the development of new products by acquiring new and existing business through consultative scientific sales

Working on the creation of ad material across various media and languages

German and Spanish or Italian Technical Consultant Sales - In order to apply for this exciting role you will need to have:

� Fluent German and Spanish or Italian as well as English
� Excellent communication skills with a desire to provide excellent Scientific Consultative Sales
� Qualifications in Physics or Science subjects is desirable, ideally at degree level

Key words:

German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales
German and Spanish or Italian Technical Consultant Sales

Please send your CV in word format to the email address quoted, other formats will not be accepted
Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment, Bilingual, Multilingual and Language jobs.
Applications can only be accepted from individuals who are eligible to work in the UK
Please bear in mind that you may not hear from us immediately. Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. In the event there are no positions currently available that match your skills and qualifications, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
LRS is an Equal Opportunities Employer

Italian Bilingual EU Secretary

Title: Italian Bilingual EU Secretary
Salary: £12-15 per hour + generous holiday pay
Location: United Kingdom, London, Central London, London
Languages: Italian
Posted: 18th May 2012

ITALIAN BILINGUAL EU SECRETARY

Hourly rates in the region of £12 -15 per hour + holiday pay + EU Bank holidays.
Permanent salary from £25 - 32K + Excellent benefits.

Our Client is a major EU Regulatory Body responsible for science-based recommendations on quality, safety and efficacy of medicines and disseminating information to the public throughout the EU. They recruit for experienced secretary with fluency in English and minimum one other EU language for their HQ based in
Canary Wharf, London.

This is a fantastic opportunity for Italian Bilingual Secretary to work in a truly cosmopolitan organisation offering a sociable and professional environment with excellent working conditions (37.5 hour working week), great benefits, ongoing training and professional development.

The roles as Italian Bilingual Secretary will start on a temp basis usually for approx. 6-12 months with a possibility of becoming permanent on a contractual basis, or continuing on a long-term temporary basis.

TYPICAL JOB DUTIES:
- Full secretarial support including:
- Preparation and finalisation of documentation in all European languages, implementing linguistic changes from Member States
- Preparation of first draft of assessment reports relating to administrative information.
- Formatting and PDF of documents for specialised group
- Organisation of large, international formal meetings, expert meetings, preparation and follow-up of meetings, including the co-ordination of other related activities and:
-arranging logistics with Conference Services including availability of meeting rooms, invitations, photocopying and distributions of documents; agendas, attendance at meetings and minute-taking.
- Extensive travel arrangements and expenses
- Preparation of correspondence
- Telephone and email liaison internally and with delegates, stakeholders, agents and pharmaceutical companies
- Typing and sending of memos, filing of letters, answering telephone calls, etc.
- Preparation of presentations/ slides for internal/ external meetings and conferences.
- Entering paper information for the whole sector into the in-house database.

REQUIREMENTS
Fluency in English and Italian
Proven secretarial experience, ideally in a team environment
UK based secretarial experience is highly desirable
Strong attention to detail and ability to prioritise
Time management and organisational skills
Excellent communication and interpersonal skills
Proactive self-managers with a sense of urgency
Experience in medium to large sized company required

Good MS Office skills with advanced MS Word for formatting and editing of documents, good typing skills (min 45 wpm)

Candidates should be EU passport holders and educated to A level equivalent standard (copies required)

CVs should be submitted, if possible, in Europass format. CV�s in Word format only please.

Hourly rates in the region of £12 -15 per hour + holiday pay + additional 17 EU Bank holidays. Permanent salary from £25 - 32K + Excellent benefits.

Thank you for applying to Language Recruitment Services, the Specialists in Language Recruitment.

APPLICATIONS CAN ONLY BE ACCEPTED FROM INDIVIDUALS WHO ARE ELIGIBLE TO WORK IN THE UNITED KINGDOM Should your skills and qualifications be suitable for the position applied for (or similar positions), we will contact you as soon as possible. If you do not hear from us within 5 working days, please assume that your application has not been successful on this occasion. In the event there are no positions that match your skills and qualifications currently available, we may hold your details on our database and contact you in the future should a suitable vacancy arise.
Language Recruitment Services is acting as an Employment Agency and Employment Business in relation to this vacancy.
LRS is an equal opportunities employer

�Keywords
Italian Secretary Italian Secretary Italian Secretary Italian Secretary Italian Secretary Italian Secretary Italian Secretary Italian Secretary
ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY ITALIAN BILINGUAL EU SECRETARY

Technical Support Advisor

Title: Technical Support Advisor
Salary: 23500
Location: United Kingdom, South East, Buckinghamshire, Aylesbury
Languages: French, German, Italian
Posted: 10th May 2012

About the Role
Our Business Support is a diverse mix of highly customer service orientated and technically skilled Technical Support Analysts. The Technical Support Team is made up of high level technically savvy engineers that support regions across EMEA, which makes for a very multicultural team. Dealing with customers from so many different backgrounds means that the team has to be quite diverse and adaptable in its approach to working with these vastly different nationalities and cultures.
Every Technical Support Engineer is vital to the success of this highly effective support function and ensures that our customers are provided with the innovative, effective and timely solutions required to complete their tasks and resolve their issues.
Business Support works to exceedingly high standards with every customer to ensure that the reputation of the company is maintained and can be relied upon to deliver great service and return on investment.
Key Responsibilities
� The Technical Support Engineer will provide telephone and email based technical support to corporate customers with an aim of resolving 70% plus within Tier 1.
� Document and record each interaction with the customer with clear and concise information/resolution according to company standards of quality on our call logging system.
� Maintain excellent customer satisfaction rating whilst striving for high quality audit scores
� Achieve or exceed departmental goals for Case Management, Email and Phone response times, and Customer Satisfaction scores.
� Adhere to Business Support best practice guidelines.
Requirements for the role
� Excellent troubleshooting and analytical skills
� Experience of working in an IT based telephone support role
� Basic Networking skills
� Solid understanding of various Operating Systems Windows XP, Windows 7, Server 2003, Server 2008, MAC OS
� Experience of ticket logging systems
� Ability to handle technical issues from opening through to resolution or escalation to next tier
� Excellent communication skills
� Maintain a high efficiency rating with your call statistics
� Awareness of best practices for case management/customer interaction
� Participate in team activities including not limited to meetings and training
� Maintain a high customer satisfaction rating
� Must be fluent in English and Italian or German or French
� Exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading and some client/server operations is desired
� Preferred Microsoft Certified Professional qualification and Security+ Certified.

Italian & French Customer Repair Administrators - Warrington

Title: Italian & French Customer Repair Administrators - Warrington
Salary: 17,000 pro rata
Location: United Kingdom, North West, Manchester, Warrington
Languages: French, Italian
Posted: 10th May 2012

Our client is a global provider of IT services, parts, repairs and related logistics services. They supply customers throughout the EMEA regions. They are now recruiting for a Customer Repair Administrator with fluent Italian or fluent French. This is a 3 months fixed term contract.

To ensure that a first class service is given to the customers and excellent communication is effected at all times. The role is mainly administrative along with handling customer enquiries but also other correspondence such as letter writing, emails and memos would be part of the daily routine.

Candidates must have fluent Italian or fluent French and should ideally have a customer service background, and excellent communication skills. You should also have strong interpersonal skills and be able to liaise with internal departments and act as an interface between different operations. You must be organised and have the ability to work using your own initiative and be able to work to deadlines.

Own transport essential due to location.

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 18th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Customer Order Management

Title: Customer Order Management
Salary: Negotiable
Location: Ireland, West, Galway
Languages: Italian, Spanish
Posted: 9th May 2012

POSITION: Customer Services Representative

ROLE:

Dealing directly with customers and partners in the Spanish market. Ensuring all orders are processed and delivered on time with the correct quantity and to the correct locations.

The successful candidate will be dealing with accounts in European, African, Middle East, Asia Pacific and South America markets.

ACCOUNTABILITIES

•Manage order status and availability.

•Provide export documentation.

•Report writing

Requirements

•Third level degree.

•Customer Services experience

•Fluency in English is essential and Spanish

•Third language an additional advantage

•Communications skills and strong team player

•Previous experience using Oracle and advanced Excel.

For more information or to apply contact Cianna Kivlehan on 00 353 91 563 868 or by email to ckivlehan@sigmar.ie

Italian speaking bilingual team secretary

Title: Italian speaking bilingual team secretary
Salary: £15 - £16 per hour + Holiday pay included
Location: United Kingdom, London
Languages: English, Italian
Posted: 21st May 2012

Italian speaking bilingual team secretary

Job Location: London

Salary: £15-16.00 p/hr (inc holiday pay)

Duration: On-going to start ASAP!

Reference: HE 06.03

A fabulous opportunity has arisen for a fluent Italian speaker to work as an administrative assistant/ team secretary, providing administrative support in English and Italian to a combination of senior executives and their teams within the busy investment banking division and external offices. The successful candidate will be responsible for complex and extensive diary management and travel arrangements, meeting coordination, telephone support and other ad-hoc support tasks. Excellent organisation and prioritisation skills are essential. Previous solid experience supporting executive individuals and teams from within the investment, banking or financial services sectors is also essential.

Company
Prestigious top tier Investment bank located in the heart of the City

Profile
*Fluent Italian and English both written and spoken
*Available to start work immediately
*Solid team secretarial/administrative experience
*Solid administration, communication and prioritisation skills
*Professional, polished and committed
*Previous experience within the banking, investment or financial services sectors

NB: If you have applied for any other languagematters vacancy there is no need to re-apply, as your CV will be considered for all of our vacancies that match your language skills and work experience.

To apply, please send your CV to Hannah in Word format.

We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability or sexuality.

NB. Client requirements dictate that we can only accept applications from candidates who are available for face-to-face interviews in the UK within 24 hours. Candidates must be eligible to work in the UK or hold a valid work permit. Please note that we contact successful candidates within 3-4 working days. We will consider you for all our vacancies now and in the future. Please do not reapply unless requested to do so. Language Matters is acting as an employment business in relation to this vacancy.

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 21st May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Level II Helpdesk Support - Spanish & Ital

Title: Level II Helpdesk Support - Spanish & Ital
Salary: negotiable
Location: Ireland, Dublin Region
Languages: English, Italian, Spanish
Posted: 8th May 2012

Recruitment Profile

* Provides second level IT support to our clients B2B Care program. Performs problem identification and attempts resolution.
* Maintain enhanced knowledge base for a specialized skill set. Includes researching, piloting, and documenting relevant knowledge capital to ensure workflow for Help Desk Operations.
* Monitor and resolve cases assigned to the team Remedy queue. Escalate and follow up properly when necessary.
* Assist with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement.
* Prioritize issues to ensure proper resolution order.
* Develop and maintain knowledge of customer and customer specific business environment. Develop and maintain an understanding of customer Service Level Agreement.
* Seek opportunities to improve knowledge, skills and performance and is receptive to constructive feedback.
* Work independently and maintains a high-degree of professional conduct at all times.
* Exhibit team leadership attributes.
* Assumes ownership for the coordination, investigation and documentation of customer problems. Will be the primary point of contact for the customer
* Ensures that correct resolutions are found and involves appropriate areas in resolving problems when needed
* Actively participates in preventive maintenance, by documenting common problems and scripts for customer support
* Shares information required for the team to be successful
* Demonstrates understanding of the customer's business needs and is able to achieve and maintain high customer satisfaction ratings
* Develops and maintains knowledge of Remedy (incident tracking system), Central Support Knowledge Base and of the call centre's procedures and business environment

Skills:

* Excellent customer service skills
* Excellent communication and interpersonal skills
* Excellent problem solving and analytical skills
* Ability to remain calm and courteous in periods of stress
* Ability to work on several problems simultaneously
* Ability to work with broad range of experience levels
* Ability to make effective presentations and do general documentation
* Maintain high level of technical knowledge and processes through training, research and self-study
* Demonstrate leadership ability
* Demonstrate strong analytical and troubleshooting skills
* Organized/strong administrative skills
* Willingness to develop one self and achieve industry recognised technical certification

Knowledge/Abilities:

* Knowledge of Nokia Smart phones
* Understanding of Nokia applications (in the beginning PIXI applications)
* Understanding of Microsoft Enterprise solutions
* Understanding of operator networks and ICT technologies
* Symbian skills
* Deep technical expertise in 3 of the following:
* Microsoft Windows
* Mobile data services and peripherals
* Network Connectivity
* Remote connectivity
* Network Management
* E-mail and Internet connectivity
* Ability and desire to build additional technical skills
* Ability to interact effectively with others in a team environment
* Ability to follow instructions to produce desired results
* Aptitude to manage many tasks simultaneously
* Ability to work with broad range of experience levels
* Professional skills: problem solving/troubleshooting, analytical, written and oral communication, administrative and organisational

Qualifications / Experience:

* Bachelor degree in Computer Science or related field (alternatively proven track records in a relevant work experience would be acceptable)
* Holding industry recognized certificates is a distinct advantage
* 1-3 years Personal Computer experience including Tier 2 support or Help Desk

Hours: 8:00am to 5:00pm Location: Ireland - Dublin

Education:

Additional Job Details: This is a second level role and candidates must be experienced. Fully fluent in Spanish, Italian and English a requirement.

Italian + Spanish Payroll Analyst, Glasgow £18-23k

Title: Italian + Spanish Payroll Analyst, Glasgow £18-23k
Salary: £18000 to £23000 per annum
Location: United Kingdom, Scotland, Glasgow Area
Languages: English, Italian, Spanish
Posted: 8th May 2012

Company: Our client is a company who offer a range of products and services to customers in more than 160 countries worldwide. They now have a position for Italian and Spanish speaking Payroll Analyst for their Glasgow headquarters.

Role: In our client`s European team in Glasgow, there is a new position available for an Italian + Spanish speaking payroll expert. A Payroll Analyst is responsible for managing the technical and operational side of the business so that payroll professionals can deliver their bureau services in an efficient manner. Their tasks include providing monthly payroll processing for the Italian + Spanish companies, improving and maintaining administrative HR procedures, running the office on a day to day basis requires them to liaise with the MD, customers and staff, staying close and collaborating with local business partners and Glasgow and ensure that all legal and authoritarian requirements concerning our HR servicing are met.

Skills: The ideal candidate must speak fluent Italian + Spanish along with a good level of English. The candidate should possess a blend of technical and operational payroll experience including Microsoft word, SAP, network, directory, payroll hardware and software support skills as well as a minimum of 2 years working experience in payroll and HR administration. He/She will have 2 years experience in a computerized accounting environment preferably within a payroll function or finance. Candidates must have a solid understanding of ADP Payroll System and or other Payroll Systems i.e. ADP, VISMA, Datev, SAP to be considered for this role. The candidate must be organised, highly motivated, enthusiastic, have strong development potential and possess excellent communicational skills both verbally and written. A bachelor`s degree is also a benefit.

Gains: This is well known company with excellent career potential. They are providing you with a challenging position with an attractive salary and on the job training. If you feel this is the role for you please do not hesitate to contact our team.

UK: +44 0 20 3468 4181

Italian Credit Controller - Cork

Title: Italian Credit Controller - Cork
Salary: Negotiable
Location: Ireland, South-West, Cork
Languages: Italian
Posted: 14th May 2012

ITALIAN CREDIT CONTROL TEAM MEMBER

REPORTS TO Credit Control Team Leader - CORK

JOB PURPOSE

Responsibility for day to day credit and collection activities on customer accounts for a specified area within the Company Sales region, achieving individual and group monthly collection targets and at the same time maintaining a clean aged receivables profile.

PRINCIPAL ACCOUNTABILITIES

* Handle day to day Credit and Collection activities on customer accounts

* Liasing with Customer Services to ensure customer queries are resolved on a timely basis.

* Reconciliation of customer accounts to ensure clean aged debt report

* Order release in accordance with Avery policy

* Ensure customers adhere to credit terms agreed

SPECIAL JOB CONDITIONS

Credit Control staff will be required to adopt a flexible working pattern to meet the changing operational requirements of the cross European customer base.

INTERNAL RELATIONSHIPS

* Shared Service Centre Staff

* Credit Managers within the BU's

* Customer Service staff acrossEurope

PERSONAL CHARACTERISTICS

* Committed approach to team work

* Motivated and target focused

* Very strong interpersonal skills

* Excellent time management skills

* Resilient under pressure and able to quickly adapt to unforeseen work demands

* Reliability and personal integrity

* Self motivated and willing to learn new skills to progress within the SSC

* Good listening and communication skills

SKILLS & ABILITIES

* Able to work under pressure and deal positively with difficult situations

* Has sensitivity and adopts a positive approach to problem solving

* Financial and commercial awareness, good judgemental skills

* Good numeracy skills

* Very good organisational skills

* Excellent communicator

* Ability to build strong relationships with Customer Service.

* Ability to prioritise workloads in accordance with business needs.

BACKGROUND & EXPERIENCE

Essential

* At least 18 months experience in a credit control environment

* Educated to at least Certificate/Diploma level

* Excellent communication skills both written and verbal

* Good analytical skills

* Good attendance and timekeeping record

* A working knowledge of computerised systems

* Fluency in English and Italian

Desirable

* Previous exposure to a culturally diverse working environment

* Ability to speak more than one major European language

* Shared Service Centre experience

* Previous credit control experience in Multinational organisation

Italian speaking Technical Support opportunities in Cork, Ireland �22-25k

Title: Italian speaking Technical Support opportunities in Cork, Ireland �22-25k
Salary: �22000 to �25000 per annum
Location: Ireland, South-West, Cork
Languages: Italian
Posted: 8th May 2012

Company: Our client is an outsourcing company that provides end-to-end customer service, technical support and sales services to SME & Enterprise customers across the world. They are based in Cork, Ireland and are building a new team of technical support professionals to work on a new client account.

Role: In the role of Italian Technical Support Agent you will support the customers of a global technology company that provide b2b solutions to corporate clients across the world. The technical support agent will take calls from our Italian markets regarding products and will troubleshoot queries, technical questions and setting up accounts so that the user can utilize the system correctly.

Skills: The skills needed for this role are as follows;

Must be fluent in Italian and English additional European languages are advantageous
Candidates will have 6 months experience working with Flash AS2 and AS3 and have a strong knowledge of HTML5, JavaScript and XML coding
He/She must have 1 years customer service experience and 1 years online advertising experience
The successful candidate will be a quick learner with ability to grasp new programming or coding languages
A knowledge of Mobile SDK and SQL is desired

Gain: If you are interested in a technical support role where you can work for a global IT company supporting interesting technology products this is for you. The salary on offer is a very attractive �22-25k per annum so please do not hesitate to contact our team.

BeeswaxEurope

Ireland: +353 0 1 231 3100
Germany: +49 30 567 96508
UK: +44 0 20 7136 3000

CS Professional with Italian - tourism

Title: CS Professional with Italian - tourism
Salary: negotiable
Location: Czech Republic
Languages: English, Italian
Posted: 2nd May 2012

DESCRIPTION

Would you like to use languages on daily basis? Do you have passion for customer service?

We are currently looking for enthousiastic candidates with fluent Italian to:

-Provide support to the customers
-Work directly with suppliers
-Book, change, cancel reservations
-Solve requests and issues
-Provide customer service with general questions
-Work with various systems
-Work with financial data
-Maintain good level of performance

REQUIREMENTS

-Fluent proficiency & comprehension in English and Italian
-Customer service experience (travel industry preferred)
-Customer oriented
-Excellent communications skills
-Highly organized and detail oriented
-Ability to solve problems quickly and effectively

BENEFITS

* Generous package of benefits applies
* International environment

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 1-28-114620/TL in subject of your application.

French, Italian, German or Spanish Technical Client Service / Web Design

Title: French, Italian, German or Spanish Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian, Swedish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Ability to learn new programming and or coding languages quickly and easily
�2+ years of Flash AS2 and AS3 experience
�Ability to code, investigate and trouble shoot in Flash AS2 and AS3
�Experience in coding in HTML5, Javascript and XML

Essential skills:

�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + online advertising experience
�Strong analytical skills
�Excellent communication skills, ability to explain complex concepts
�Fluency in English (written and spoken) + fluency in either French, Italian, German or Spanish

If you are interested in this position then please click apply

French, Italian, German or Spanish Speaking Client Service / Web Design

Title: French, Italian, German or Spanish Speaking Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian, Spanish
Posted: 2nd May 2012

Multiple Roles � Technical Customer Service with French/Italian/German/Spanish

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Ability to learn new programming and or coding languages quickly and easily
�2+ years of Flash AS2 and AS3 experience
�Ability to code, investigate and trouble shoot in Flash AS2 and AS3
�Experience in coding in HTML5, Javascript and XML

Essential skills:

�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + online advertising experience
�Strong analytical skills
�Excellent communication skills, ability to explain complex concepts
�Fluency in English (written and spoken) + fluency in either French, Italian, German or Spanish

If you are interested in this position then please click apply

Italian Speaking Content Manager

Title: Italian Speaking Content Manager
Salary: negotiable
Location: Ireland, South-West, Cork
Languages: Italian
Posted: 14th May 2012

Main responsibilities

� Acts as the point of contact for Customer Service (The voice of Customer Service) with business owners and other departments (transportation, Retail, Legal, PR etc.) on Digital initiatives.
� Build knowledge using clear, concise, visually appealing, and customer-focused content
� Use a combination of data analysis, user research, benchmarking, and content audits to make content decisions and orchestrate content development
� Optimize content for usability and accessibility while maintaining a high bar for quality
� Use superior writing skills and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of the company
� Liaises with business groups to gather all Customer Service relevant information for Digital Initiatives.
� Identify opportunities to improve content development processes and tools
� Improve business metrics and content development processes using data analysis
� Liaises with the Digital Team to define and scope the technical requirements for New Digital Initiatives.
� Liaises with all Customer Service departments to ensure all relevant areas are engaged for Digital Initiatives in time to develop deliverables within their area to support the New Digital Initiative.
� Develops a working project plan for each new launch to track milestones, deliverables and deadlines.
� Ensures each department within Customer Service is clear on what deliverables they need to meet and by when for each launch.
� Ensures communication within Customer Service departments for new launches flows consistently and efficiently.
� Escalates issues that cannot be resolved to management.
� Takes full responsibility for the progress and launch of the project from design phase to implementation.
� Use sound business judgment to make quick decisions under pressure in ambiguous circumstances, balancing advocacy with a need for action

You are the ideal candidate if:

you feel comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solver with a passion for excellent customer service, and an interest in technology and digital products and services. We require a demonstrated ability to plan, research, and to set priorities, handle multiple projects and meet tight deadlines.
� Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent.
� Excellent planning and organizational skills.
� Excellent written and oral communication skills including an ability to communicate with all levels in the organization (technical, business, executive).
� Excellent Project management skills
� Excellent fluency in English and Italian both verbal and written.
� Excellent people management skills
� Motivated to work on own initiative.
� Excellent interpersonal and communication skills.
� Proven Ability to make and Implement decisions.
� Knowledge of current Customer Service policies and procedures.
� Proven ability to build relationships quickly.
� Proven ability to influence change at all levels as appropriate.
� Experience with ECM (Enterprise Content Management) products & ECM strategies for management of digital media
� Specific experience with WCM (Web Content Management) technologies is advantageous

French, Italian or German Speaking Technical Client Service / Web Design

Title: French, Italian or German Speaking Technical Client Service / Web Design
Salary: Dependant on Experience
Location: Ireland, South-West, Cork, Cork
Languages: French, German, Italian
Posted: 2nd May 2012

Our Client a leader in their field are looking for numerous multilingual customer service position. The ideal candidate should have previous experience in a similar role. Successful candidates will be motivated, enthusiastic, ambitious and committed to excellence.

Requirements:

�Fluency in English is ESSENTIAL
�Fluency in one of the following: French/Italian/German/Spanish/German/Dutch or Swedish is also ESSENTIAL.
�Experience in basic HTML concepts
�Experience in Flash, Basic XML and javascripts is a plus
�Experience of Rich Media would also be an advantage

Essential skills:

�Previous experience in in working with, or for an ad company would be a plus
�1 year + of client facing experience with demonstrated creative problem solving approach
�1 year + of online advertising experience
�Excellent analytical skills
�Proactive, eager to learn and comfortable in a rapidly changing environment
�Ability to explain difficult and complex issues in an easy manner
�Strong attention to detail
�Fluency in English (written and spoken) and either French, Italian, German, Spanish, Dutch or Swedish

This is an excellent opportunity and if you are interested please click apply

Customer Service Administrator - Italian Essential

Title: Customer Service Administrator - Italian Essential
Salary: £12.00 - £14.00 per annum
Location: United Kingdom, North East, Teesside, TS1 1QA
Languages: English, Italian, Spanish
Posted: 2nd May 2012

Customer Service Administrator
12 Months Contract
Stockton On Tees
up to £26,000 per annum

Our client is a global manufacturer and marketer of differentiated chemicals. Its operating companies manufacture products for a variety of global industries. Originally known for pioneering innovations in packaging and, later, for rapid and integrated growth in petrochemicals, the company today has 13,000 employees and operates from multiple locations worldwide.

They are currently looking for multi-lingual Customer Service Administrator. Applicants must have Italian to a business standard combined with English and 1 other European Language. Due to the autonomy of the role, it is important that applicants have customer service experience.

This position involves following customer orders from initial processing to delivery. You will be processing information through SAP and liaising with internal and external agencies.

This company's passion for personal development and the expanse of the role should provide successful applicants with the opportunity to rapidly expand and develop their careers.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

German & Italian Customer Service Specialist

Title: German & Italian Customer Service Specialist
Salary: 27000
Location: Ireland, West, Galway, Galway, West of Ireland
Languages: German, Italian
Posted: 2nd May 2012

German & Italian Customer Service Specialist required for an exciting new opportunity in Galway city, West of Ireland. Must be fluent in German and Italian

To work as part of the Order Processing team ensuring that all orders received from our customers are dealt with according or better than agreed Service Level Agreements/Customer Charter.
The team will provide efficient and speedy responses to all incoming Customer Care team enquiries in relation to Orders.
Proactively initiate outbound calls to customers, where appropriate, to inform, update or confirm their specific orders ,especially where customer needs may not be met(i.e. Stock out)
Identify opportunities to streamline the Order Process to continuously look for opportunities to improve our customers experience.
Liaise closely with our internal customers to ensure that all relevant customer information is available to them to provide an excellent local customer experience.

2 years plus experience in customer service and dealing with sales order processing a distinct advantage.
Must be fluent in German and Italian.
Self starter
Confident but professional
Articulate/ verbally presentable
Interactive & engaging

For further information please contact Noeleen Stewart at Collins McNicholas Galway on 091 706712 or email noeleen.stewart@collinsmcnicholas.ie

Spanish General Ledger Accountant

Title: Spanish General Ledger Accountant
Salary: 40000
Location: Ireland, West, Galway, Galway City, Ireland
Languages: Italian, Spanish
Posted: 2nd May 2012

Spanish General Ledger Accountant required with previous experience working in a multinational environement. Must be fluent in Spanish. Galway City, West of Ireland.

Assist in the preparation of Monthly Financial Reports, Annual Financial Statements and any other internal or external reports required, ensuring that they are completed in a timely, accurate and efficient manner.
Develop new and streamline existing processes and systems as required to ensure more efficient delivery of value add information to both internal and external stakeholders.
Be an effective team player who will drive efficiency and continuous improvement throughout the department
Preparation of monthly financial reports, ensuring they are completed in a timely, accurate and efficient manner:
Preparation, analysis and posting of journals at month end;
Preparation and analysis of balance sheet reconciliations at month end;
Calculation, posting and analysis of monthly accruals and prepayments, ensuring that all items are accurately captured;
Review and reconciliation of inter-company accounts, involving communication with other company business locations worldwide;
Preparation of multi-currency bank reconciliations;
Preparation of variance analysis and standard cost updates as required;
Provide cost information to management and other departments as required.

Requirements:

Must have 2 - 5 years relevant experience � preferably with Shared Service Centre and multinational corporation background
Accounting Qualification � ACA, ACCA, CIMA or Third Level Degree or equivalent
SAP/Oracle or other major ERP Systems experience is desirable
Strong written and verbal communication skills are essential
Able to work alone to understand and summarise financial data into high quality, accurate and usable summaries
Strong computer skills especially MS Office
Must be fluent in Spanish and English.
Occasional travel.

Italian General Ledger Accountant

Title: Italian General Ledger Accountant
Salary: 40000 Euros
Location: Ireland, West, Galway, Galway
Languages: Italian, Spanish
Posted: 2nd May 2012

Italian General Ledger Accountant required with previous experience working in a multinational environement. Must be fluent in Italian. Galway City, West of Ireland.

Assist in the preparation of Monthly Financial Reports, Annual Financial Statements and any other internal or external reports required, ensuring that they are completed in a timely, accurate and efficient manner.
Develop new and streamline existing processes and systems as required to ensure more efficient delivery of value add information to both internal and external stakeholders.
Be an effective team player who will drive efficiency and continuous improvement throughout the department
Preparation of monthly financial reports, ensuring they are completed in a timely, accurate and efficient manner:
Preparation, analysis and posting of journals at month end;
Preparation and analysis of balance sheet reconciliations at month end;
Calculation, posting and analysis of monthly accruals and prepayments, ensuring that all items are accurately captured;
Review and reconciliation of inter-company accounts, involving communication with other company business locations worldwide;
Preparation of multi-currency bank reconciliations;
Preparation of variance analysis and standard cost updates as required;
Provide cost information to management and other departments as required.

Requirements:

Must have 2 - 5 years relevant experience � preferably with Shared Service Centre and multinational corporation background
Accounting Qualification � ACA, ACCA, CIMA or Third Level Degree or equivalent
SAP/Oracle or other major ERP Systems experience is desirable
Strong written and verbal communication skills are essential
Able to work alone to understand and summarise financial data into high quality, accurate and usable summaries
Strong computer skills especially MS Office
Must be fluent in Italian and English essential. Spanish would be also desireable.
Occasional travel.

Swiss/German Speaking Customer Service Advisors

Title: Swiss/German Speaking Customer Service Advisors
Salary: £7.50 - £8.17 per hour
Location: United Kingdom, London, Central London, EC2R 7BP
Languages: Italian, Swiss German
Posted: 29th Apr 2012

Swiss/German Speaking Customer Service Advisor/ Customer Services Executive
£7.50ph-Temp to Perm - Min 20 hours per week/Central London

Our Client is one of the World's fastest growing Mobile companies, with year on year growth, due to fantastic product range, excellent customer service, strong values and ethics and has a vision to be the Brand of choice to over 1 Billion Customers within the next 10 years.

Do to continued growth and expansion we are looking for Swiss/German Speaking candidates to join the Award winning Customer Service team.

As a Swiss/German Speaking Customer Service Advisor/ Customer Services Executive you will be:

Job Responsibilities:

* Receiving inbound client calls
* Logging information on the company database
* Delivering first class levels of customer service at all times
* Dealing with customer queries over the phone

Preferred Skills:

* Working within a customer focused environment
* A confident telephone manner
* Call Centre Experience

Personal Attributes:

* Ability to listen and retain information
* Excellent interpersonal skills
* Multi-Lingual -Swiss/German, additional languages Italian,French a benefit

Salary, Hours and Benefits:

* £7.50 per hour - Increase after qualification period
* Monday-Sunday Operational shifts from 07:30am to 9:00pm (365 days a year)
* Min 20hrs hours per week
* Flexible Shifts
* Opportunity to increase Hours

To apply for the role of Swiss/German Speaking Customer Service Advisor/ Customer Services Executive please send your cv in today to tony.wight@randstad.co.uk or call 01628 594206

This vacancy is being handled by Randstad Sales. Randstad Sales is the specialist business line for sales recruitment within Randstad, the world'€™s second largest recruitment company. Randstad Sales acts as an employment business and employment agency and is registered in England and Wales as Randstad Employment Bureau Ltd, registered no 02389033. Registered office address First Floor, Randstad Court, Laporte Way, Luton, Beds, LU4 8SB.

In the event that you are contacted for a role, please note that as part of the registration process you shall be required to provide Randstad with proof of identity as well as proof of eligibility to work in the United Kingdom.

Multilingual Customer Services Representative

Title: Multilingual Customer Services Representative
Salary: £18000 - £20000 per annum + free parking
Location: United Kingdom, South West, South Gloucs
Languages: English, Italian, Spanish
Posted: 26th Apr 2012

Italian and Spanish Speaking Customer Service Representative
Salary negotiable dependent on language skills and experience

A multi-lingual Customer Services Representative is sought to join an outgoing and energetic team within one of the UK?s leading fashion retailers.

You will be an integral member of an enthusiastic team and will have massive potential for promotion. We are looking for someone who is fluent in Italian and Spanish to be based in our offices located in Gloucester.

This is a fantastic opportunity for someone to utilise their language skills whilst working within a fast paced environment. The organisation offers a competitive salary, a good working environment and opportunities to progress.

Job Role

Reporting directly to the Customer Services Manager you will be providing high quality customer service both over the phone and online.

Main Duties Include:

- Being proactive in the management of incoming emails and phone calls and responding in a timely and efficient manner.
- Provide professional customer service through the efficient handling of queries.
- Monitor customer service levels, suggesting ways to improve and looking to maximise all opportunities that arise.

The Ideal Candidate:

- Fluent in Italian and Spanish both spoken and written.
- Previous customer service experience is essential.
- Excellent verbal and written communication skills and ability to deal with people of all levels both on the phone and online.
- IT Literate.
- Able to work under pressure and to tight deadlines.
- Must have a personable, confident and professional manor.

Reservation Agent

Title: Reservation Agent
Salary: £14500 - £15500 per annum
Location: United Kingdom, North West, Manchester
Languages: Dutch, German, Italian
Posted: 26th Apr 2012

Our client is an international airline who is looking for German, French, Potuguese,Italian and Dutch speakers to start with them in their award winning customer service centre.

Job Responsibilities:
As a customer service/ sales advisor, you will be:
* Taking Inbound calls
* Dealing with customer enquires
* Up selling additional products
* Making changes to travel itinerary' s

Preferred Skills:
* Contact centre experience
* German speaker
* Customer service background ideally over the telephone or in a telephone based environment
* Good PC skills (Outlook, Word, Excel)

Personal Attributes:
* Customer Focused
* Ability to work as part of a team
* negotiation skills
* Strong relationship building skills
* Good listening skills

Associated Benefits:
* Concessionary Travel
* 22 days annual leave rising by 1 each year
* Life and Accident Insurance
* Annual Pay Review every January
* Meal allowance
* Language allowance £900 per language
* Pension Scheme
* Over time allowance

Normal working week is 37.5 hours, on Shifts between 7.30am - 8.30pm 8 Hours per shift.

Dutch Customer Service Executive in Sofia

Title: Dutch Customer Service Executive in Sofia
Salary: �18000 to �25000 per annum
Location: Bulgaria
Languages: English, Dutch, Italian
Posted: 17th May 2012

Client: Our client is a large fast-growing outsourcing corporation based in Sofia, who is now looking to hire a Dutch Customer Service Executive for their Bulgarian headquarters.

Role: This role will focus on building relationships with the consumers. You will also respond to all consumer enquiries and complaint handling. In addition the incumbent will have a degree of social intelligence being aware of others reaction and understanding why they react as they do. In this role you will be working with their Business Clients to ensure optimum customer service. You should manage each problem that arises until it is resolved and improve work exercises to the best of your ability to achieve the best results.

Skills: To be considered for this role it is mandatory to be fluent in Dutch and English. You will also have one years experience in a contact centre environment. You should possess excellent communication skills both spoken and written.The ideal candidate will also take a proactive approach to meeting and exceeding consumer`s needs and establishing a partner relationship. In addition strong communication skills are a must with the ability to analyze and understand information and ideas presented in verbally or in writing. It is also essential to possess a strong knowledge of computers for example windows application Word/Excel to Intermediate level.

Gains: Our client is a very successful company who are currently in the process of expanding their company. The salary on offer is a very lucrative �18-25k per annum along with a relocation package. If you feel this is the role for please do not hesitate to contact our team.

Ireland +353 0 1 6854448

Trilingual Customer Service Executives Required

Title: Trilingual Customer Service Executives Required
Salary: £14,800 - £15,100
Location: United Kingdom, Scotland, Edinburgh & Lothians, Edinburgh
Languages: English, French, Italian
Posted: 25th Apr 2012

Quantum People Recruitment is excited to be recruiting people fluent in French & Italian & English for Edinburgh's largest outsourcing contact centre!

2012 is an exciting time to join this company, due to the fact that they have recently won various exclusive contracts and are now looking for the best customer service staff on the market to service these contracts.

It's a great multi-cultural environment, and we are hoping to source multi-lingual customer service advisors for these permanent roles.

Along with competitive salary, the company also offer the following brilliant benefits package:

Salary performance based reviews
World class support and staff training
Pension
Private health care
Free life assurance
Financial Study Assistance
On a busy and frequent public transport route
Free off street parking near the location
Generous discounts to florists, wine merchants, memberships etc
24 hour canteen which includes free hot drinks all day

The Role involves:

Responsibilities:

Reporting to the team manager you will be involved in handling incoming customer enquires in English, alongside your French and Italian

Requirements:

Exceptional spoken and written English and French and Italian
Experience of or aptitude for Customer Service
A strong sense of urgency, initiative and competitive drive
Able to prioritize and handle multiple projects with varying deadlines
Be familiar with and comfortable using the internet and email.
You must be a good team player and have the ability to work under pressure.

Quantum's Refer-a-friend scheme!

Do you know anyone who would like to work in a contact centre and use their language skills? If you do and we place them in a job, then we will reward you for giving us the details, and you can choose from the following as your 'thanks!' from Quantum:

High Street Vouchers

Meal for 2 in City Centre Restaurant

Spa Day, or

Cinema Tickets!

This is an amazing opportunity for you to treat yourself so don't miss out!!

Italian speaking Accounts Payable Assistant

Title: Italian speaking Accounts Payable Assistant
Salary: £12.00 per annum
Location: United Kingdom, South East, Surrey
Languages: Italian
Posted: 25th Apr 2012

An exciting opportunity has arisen to join a large FMCG business in Surrey, who are seeking to employ an italian speaking Accounts Payable assistant for a period of six months to cover a long term absence.

The main responsibilities of the role are to process supplier invoices onto the AP ledgers, coding invoices and uploading them for payment, dealing with queries from suppliers regarding payments and to reconcile supplier statements, investigate and resolve any differences.

Due to the need to liaise with oversee suppliers it is an essential requirement to be able to speak and understand Italian, and other requirements include the ability to use MS office, Outlook, word and excel.

My client is looking for the successful candidate to start as soon as possible, so please only apply if you are immediately available. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Financial Analyst with 2nd Language

Title: Financial Analyst with 2nd Language
Salary: Health Insurance, Life Assurance, Pension, 25 AL
Location: Ireland, Dublin Region, Dublin
Languages: Dutch, French, German, Italian
Posted: 14th May 2012

Working within a team of analysts the successful candidates obtain and update Super 7 and linkage information on the largest global organizations and provides timely updates on a range of data elements to the customer. The successful candidate will also build and maintain relationships with D&B stakeholders and World Wide Network partners.

This role is with the UK/Ireland team but fluency in a second language is required (preferably French, Dutch, German or Italian)

Key Responsibilities

1. Obtains and updates key super 7 data elements including Linkage information across a range of companies through telephone investigation, Internet, or other official sources.
2. Individually manage and update change triggers (M&A, disposals etc) ensuring that data is timely and accurate.
3. Proactively analyze data and provide timely updates of changes.
4. Partner with D&O team members to resolve customer linkage or data concerns, and act as a point of contact for the customer.
5. Build and maintain relationships with key stakeholders and customers.
6. Works closely with World Wide Network partners and internal D&B teams to ensure cross border queries are resolved.

Key Requirements

* Demonstrates an aptitude for understanding corporate organizational structures, merger and acquisition activity, and customer query resolution.
* Understanding and ability to analyze financial statements, and company shares.
* 6 - 12 months experience in a financial services environment would be a distinct advantage
* Proficiency in MS Office.
* Dynamic with a proven ability to operate in a rapidly changing business environment.
* Strong communicator both written and verbal.
* Fluent English and "French, Dutch, German or Italian".

Please contact Louise Kiernan on 01 665 2222 for more information. Immediate first round interview for suitable candidates.

Order Management with French and Italian

Title: Order Management with French and Italian
Salary: �28 - �32 per annum
Location: Ireland, Dublin Region, Dublin
Languages: French, Italian
Posted: 14th May 2012

Superb Client Services/Logistics opportunity with one of the most prestigious brands. Fluent Italian and French and order management experience is a must.

Key Duties
* Dealing with queries received from the business on a daily basis, including delivery schedules, order amendments, promotions and new product availability.
* Maintain reports and master material within SAP - safety stock levels, contract and sub-contract rates, order flags etc.
* Co-ordinate new product phase in/phase out to minimise inventory obsolescence.

Key Requirements
* Previous experience in a B2B customer service role/ or logistic planning
* MS Office (excellent Excel skills) Knowledge of SAP
* Strong Customer Focus & Drive
* Fluent Italian and French

Supply-Chain Production Planner

Title: Supply-Chain Production Planner
Salary: To be discussed
Location: Switzerland
Languages: French, Italian
Posted: 20th May 2012

Our client is one of the most prestigious luxury brands on the market.

Main responsibilities:

� Elaborate, validate and implement the monthly production master plan and follow up the MRP procedure to permit the launch of the production orders of finished products
� Report and monitor production / production planning KPI�s
� Follow-up components availability with the purchasing team and reschedule production plan if necessary
� Define priorities for launches
� Collaborate with the development team for new products and projects
� Participate to the quarterly and year end physical inventory
� Analise discrepancies between the sub-contractor and SAP and adjust stock accordingly
� Calculate and update the COG (cost of goods)
� Review and update MRP views in SAP and take relevant action

Qualifications / Professional capabilitiesf:

� CFC Commerce or equivalent education
� At least 3 years professional experience in a supply chain position
� Knowledge of planning techniques and models
� Quantitative data analysis
� Project Management
� Simulation and scenario analysis/handling
� Knowledge of SAP (PP) & MS Office computing: especially Excel
� Fluent Italian and French; conversational English

Personal Competencies:

� Analysis
� Drive � pro-activity
� Commitment
� Conscientiousness
� Operational Effectiveness
� Planning & Organization
� Flexibility
� Communication
� Teamwork

Spanish and Italian Customer Service Advisor

Title: Spanish and Italian Customer Service Advisor
Salary: £14800 per annum + Benefits
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Spanish
Posted: 17th May 2012

Spanish and Italian Customer Service Advisor- Full time, Edinburgh

Our client, a leading outsource organisation is now recruiting Spanish and Italian Customer Service Advisors. If you have experience in dealing with customer queries either over the telephone or face to face and are fluent in Spanish, Italian and English the we have the role for you!

Our client offer a starting salary of £14,800 plus many benefits including-
* Pension
* Private health care
* Free life assurance
* Financial Study Assistance so you can reach your true potential
* Generous discounts at florists, wine merchants, memberships etc
* Option to participate in childcare voucher scheme if eligible
* 24 hour canteen with free drinks!

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Gulf Arabic

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

*Terms & condition apply

PLEASE ALSO RECOMMEND YOUR FRIENDS!

For more information call Claire on 0131 718 8036 or apply on line

Finnish, Danish, Dutch, French or Italian. 20-22k

Title: Finnish, Danish, Dutch, French or Italian. 20-22k
Salary: £20000 - £22000 per annum + 2000
Location: Ireland, Dublin Region, 15
Languages: Finnish, French, Italian
Posted: 17th May 2012

Requirements:
- Fluency in one of the following languages: Finnish, Danish, Dutch, French or Italian.
- Fluent English
- Trouble-shooting capabilities and a keen interest in learning technical knowledge
- Strong communication and interpersonal skills, customer-focused - Problems solver -

Responsibilities:
- previous customer service experience
- Dealing with enquiries and offer solutions.
- Offering the highest level of customer service
- Escalate unresolved issues to support leads, designated service group or client help desk.

The offer:
- Full time permanent role
- Health & Pension benefits
- Excellent career opportunities
- Start ASAP!

If you are interested in this opportunity apply or ask for David on: 00353(0)16633444

Italian or Spanish Windows Support Analysts Required for CPL/HP

Title: Italian or Spanish Windows Support Analysts Required for CPL/HP
Salary: 27,000 - 29,000
Location: Ireland, Mid-East, Kildare, Leixlip
Languages: English, Italian, Spanish
Posted: 17th May 2012

Italian/Spanish Windows Support Analyst Required for CPL/HP - Contact Claire on 016146093

Do you have an interest in developing your IT knowledge and experience while working in a large multinational company?
We are recruiting for Windows Support Analysts with fluent English and French or German.

Role:
-Resolve remote users' IT problems by remote fix
-Respond to internal and external clients requiring technical support on servers and desktop technologies
-Dealing with complex technical issues from IT support professionals to define the problem and troubleshooting through to resolution
-Providing support on Microsoft products and technologies

Requirements:
-Fluent English and Italian or Spanish
-Minimum of 2 years experience troubleshooting issues on Microsoft products
-Strong working knowledge of Windows Server, Internet Explorer, Active Directory, Microsoft network technologies and client operating systems
-Currently hold an MCP/MCTS/MCITP or the willingness to study towards these while working

This is a permanent position based in Leixlip in Co. Kildare. Applicants from abroad are also considered.

For more information please contact Claire on 0035316146093 or send your CV through the link below.

Inside Sales Manager French or Italian

Title: Inside Sales Manager French or Italian
Salary: €45000 - €80000 per annum
Location: Ireland, South-West, Cork
Languages: French, Italian
Posted: 14th May 2012

Team Leader - Inside Sales, EMEA North
(Fluency in English and either French or Italian is essential)

Our client's Inside Sales Department is now looking to recruit a Sales Team Leader to work with our highly skilled Inside Sales team.

You will be are a motivated self-starter who enjoys team-building, sales, and creating a great customer experience. You should be extremely motivated, proactive, organized, and work well within a fast-paced ever changing environment.

What are the responsibilities of a Team Leader?
* Lead a team of Inside Account Manager focusing on the SMB/Mid Market by meeting sales goals for the region

* Design & execute strategic account plans to grown our client's revenue through excellent territory planning

* Take a lead role in developing and implementing best practices

* Increase effectiveness of staff and tools by recognizing opportunities for development implementing new systems and structures

* Build team structure, recognize leadership potential, and develop enhanced skill sets within the team

Requirements:
* 5 + years people management preferably in an IT environment
* Fluency in either French or Italian

* Excellent organization, and interpersonal skills

* Experience leading teams, with a strong focus on coaching and mentoring, and demonstrated success developing team members is essential

* Solid experience in sales, strategic sales and developing of new territories

* Proven track record of successfully leading a sales team (experience in an inside sales/telemarketing environment preferred)

* Strong strategic thinking skills, innovative and proven ability to execute

Italian & Spanish Helpdesk

Title: Italian & Spanish Helpdesk
Salary: competitive
Location: Ireland, South-West, Cork
Languages: Italian, Spanish
Posted: 14th May 2012

The Helpdesk Analyst is the first point of contact for partners and customers who wish to raise a technical support query in EMEA. The successful candidate will have strong customer focus skills and require the ability to think on their feet, be agile in a changing environment and have an outgoing and friendly personality as well as a desire to expand their skill set.

* Previous experience in a strongly customer focused role
* Preferably professional experience in an IT environment

Italian / Spanish speaking Customer Services Advisor

Title: Italian / Spanish speaking Customer Services Advisor
Salary: £18,000 + benefits
Location: United Kingdom, London, West London, West of London
Languages: English, Italian, Spanish
Posted: 17th May 2012

Italian / Spanish speaking Customer Services Advisor
West of London
£18K per annum + benefits

What you need:
� Fluent in Italian AND Spanish AND English is a MUST
� Ideally educated to �A� level or degree level
� Customer Service or telemarketing experience over the phone
� Hard worker with a sharp eye for details
� Excellent team player
� Outstanding telephone manners and writing skills
� Computer literate
What you�ll do:
� Provide a premium experience to consumers by delivering an outstanding Customer Service.
� Be the first point of contact for consumers right the way across Europe in an inbound call centre.
� Answering to the consumers by phone (50%) or by email/letter (50%).
� Proactively seek to build lasting consumer relations in order to promote the Brand and values.
� Be a member of the enthusiastic, friendly and natural teams.
The company:
Our client is a large international company within the IT Industry. They offer a great and fun working environment, and an excellent opportunity to gain experience within Customer Service.
Please note:
� If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
� We accept spontaneous applications via email � do not hesitate to send us your CV (ar@kerr-recruitment.co.uk), stating what kind of role you would be looking for.
� Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website (www.kerrmultilingual.com) for an overview of all our vacancies.
Are you...
� Are you fully fluent in ITALIAN AND SPANISH?
� Are you able to commute or relocate to the West of London?

Italian plus one other language Customer Service Advisor

Title: Italian plus one other language Customer Service Advisor
Salary: £14500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

Italian plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Italian plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

French plus one other language Product Advisor

Title: French plus one other language Product Advisor
Salary: £15500 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

French plus one other language Product Advisor - Edinburgh

Starting Salary £15,500

You will be fluent in French, English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Polish plus one other language Customer Service Advisor

Title: Polish plus one other language Customer Service Advisor
Salary: £14800 per annum
Location: United Kingdom, Scotland, Edinburgh & Lothians
Languages: Italian, Portuguese
Posted: 17th May 2012

Polish plus one other language Customer Advisor - Edinburgh

Starting Salary £14,800

You will be fluent in Polish plus English and one other language

You will be dealing with inbound calls from existing customers. As a customer service advisor you will provide a professional and efficient service to customers, responding to all enquiries efficiently and effectively. If you have previous customer service experience with excellent communication skills in dealing with customer complaints and enquires we want to hear from you.

Also we are currently recruiting for Customer Adviser with one or two of the following languages plus English:

German, French, Dutch, Swedish, Finnish, Danish, Norwegian, Spanish, Italian, Portuguese, Czech, Slovak, Polish, Romanian, Hungarian, Greek -

Search offers a REFER-A-FRIEND scheme. We are offering an outstanding incentive for you to refer your friends to us! We'll give you a total of £75 of vouchers or an I Pod* per referral with no limits on the amount of candidates you can refer to us.

* Terms & condition apply

For more information please call Fiona on 0131 718 8019 or apply online
SC-CCD

Italian Telesales Representative in Belfast

Title: Italian Telesales Representative in Belfast
Salary: £14000 to £18000 per annum
Location: United Kingdom, Northern Ireland, Belfast
Languages: Italian
Posted: 8th May 2012

Company: Our client is one of Europe`s best known full-service provider of strategic customer management solutions. Founded 25 years ago, they provide services for every stage of the customer lifecycle, through a strategic platform that encompasses people, process, technology and infrastructure. They now have vacancy`s for Italian Telesales Representative in Belfast UK.

Role: New positions exist for Italian Telesales professionals to join their team. The role involves making calls to contacts from the company database and providing them with advice regarding the company`s products and services with the aim of selling software. He/she is also responsible for lead generation and qualifying leads for software products and identifying prospects needs. This is a role that will require a blend of sales and customer service skills, product knowledge, business acumen and a professional service mentality. In your position as Telesales Executive you must also analyze market trends, opportunities and competition to support sales pitch delivery. Finally you are required to continue developing and keep pace with product modifications, industry changes and sales knowledge.

Skills: The skills required for the role of Telesales Representative are as follows:
- He/She must have min 2 years inside sales experience preferably in inside sales/call centre environment
- You must also possess fluent Italian with English additional European languages are advantageous
- You must be able to demonstrate sales acumen and interest as well as an interest in working to targets.
- He/she must be an excellent communicator with strong objection handling and closing skills

Gain: This is a sales role that offers training, career development, promotion opportunities with a successful global technology company. This position will allow you to earn a good basic salary of £14 k per annum + 4k OTE. The company also pays for flights and provides a relocation package of �200 for the first week. If you feel this is the role for you please do not hesitate to contact our team.

BeesWax Europe
Belfast: +44 2890 994184
Dublin: +353 0 1 6854448
London: +44 0 20 7136 3000

Customer service - ITALIAN/ ENGLISH

Title: Customer service - ITALIAN/ ENGLISH
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian
Posted: 14th May 2012

DESCRIPTION

For our client, a global IT company, we are looking for candidates for positions of IT Helpdesk - Customer Support with Italian and English.

Job duties:
- communication with customers (by phone and e-mail), providing technical support
- advise on product installation, update, confirguration or operations
- identify problems, help with problem solving / dispatch the incident record to the appropriate level of support
- responsibility for overall customer satisfaction

REQUIREMENTS

Excellent communication and customer care skills
Basic IT knowledge (hardware, software, applications, connectivity, etc.) -
familiar with PC systems as end user
Fluent Italian and English
Stress-resistant, enthusiast and willing to work in a team

24/7 shift environment (including nights, weekends and holidays) if required

BENEFITS

We offer:
Work in a multi-cultural environment with a leading IT company
Excellent new hire training programme with the possibility of professional growth
Interesting working conditions and benefits

If you want to apply for this position, please, send us your curriculum vitae in English, with the reference number 3-28-115130/TL in subject of your application.

IT Systems Administrator - Italian

Title: IT Systems Administrator - Italian
Salary: Negotiable
Location: Ireland, Dublin Region, Dublin
Languages: Italian
Posted: 14th May 2012

IT Systems Administrator - Italian Speaking - Permanent -Dublin

This is an excellent career step for an ambitious Systems Administrator. You will have the opportunity to work closely with the IT manager and develop your career.

The Role
* Carry out day-to-day administration of the ICT infrastructure.
* Assist and execute IT project plans and activities as defined by the business.
* Ensure the integrity of data is preserved through appropriate security controls.
* Liaise with internal and external auditors delegated by the up-line.
* Manage and resolve user support request with the assistance of other team members.
* Manage, monitor and review Business Continuity and Disaster Recovery Plans, under the direction of the Department Head.
* Assist with the documentation and maintenance of ICT systems and processes.
* Carry-out day-to-day ICT operations as delegated by the up-line.
* Undertake and part take cross-training and development of other team members as delegated by the Department Head.
* Provide support and cover as necessary for colleagues and up-line personnel.
* Assist in the development and maintenance of technical policies and procedures.
* Liaise with external providers of products and services, as delegated by the up-line
* Other activities, permanent or temporary, as delegated by the up-line

Requirements
* Minimum 3 yearsof experience with relevant certifications in Microsoft Technologies (Windows Server 2008, Active Directory, Exchange, IIS, SQL, TMG, SharePoint), VMware and Cisco infrastructures (routers, switches, VoIP contact centre).
* Hands-on experience implementing network architectures, i.e. DMZ, firewalls, remote VPN's, peripheral security devices, etc.
* Widespread expertisein the use of Microsoft Office suite applications.
* Excellent verbal and written communication skills;
* Highly organized with the ability to prioritize tasks and activities while respecting timelines.

Desirable
* Diploma/Degree in Science, Technology or Engineering disciplines
* Project management and/or service delivery qualifications/certifications
* Italian language - business verbal and written skills

If based in Ireland and interested in this role please forward your CV for confidential consideration.

FW/SECURITY SPECIALISTS (YAK102)

Title: FW/SECURITY SPECIALISTS (YAK102)
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian
Posted: 14th May 2012

KEY RESPONSIBILITIES
� Complex network security tasks � health checks, network management monitoring, E2E troubleshooting)
� Operational support duties and other related activities
� Ensure optimal network performance by reviewing connectivity
� Technical documentation creation
� Communication with other team members
KEY REQUIREMENTS
� Knowledge of heterogeneous networking environment (3-5 years)
� OSI security, cryptography and lifecycle management knowledge
� Willingness to work in shifts
� CCNA/CCNP certifications
� Previous experience in web application administration
� Advanced English knowledge
OFFER
� Additional days of holiday
� Meal vouchers
� Further training
� Career growth possibility

French IT Support

Title: French IT Support
Salary: competitive
Location: Ireland, South-West, Cork
Languages: French, Italian, Spanish
Posted: 14th May 2012

EMEA Technical Support Engineer (French) - additional languages beneficial (Spanish or Italian)

In this role the Support Engineer will be responsible for providing Level 2 technical assistance on all Trend Micro range of product installed and/or configured on any supported Windows platforms. This position may also include provision of support on malware related issues.

The support will be provided directly to our customers and resellers via various means of communication such as Phone, Email, and or Web Tools

In addition to the direct support to customers/resellers, the Support Engineer will also handle escalated issues via our preferred partners, distributors as well as internal escalation.

The objective will be to deliver Technical Support with the aim of driving high Customer Satisfaction levels.

This will be achieved via first call/contact resolution as well as escalation to higher level of expertise within a reasonable time.

As well as monitoring the customer satisfaction, the service delivery will be managed by adhering to clear operational team and individual objectives. The Support Engineer will provide end to end management of all handled cases

Where the primary role of the Support Engineer is to handle preferred Partners/Distributors and Customer/Resellers' technical queries, this role will also involve various tasks aiming at enhancing the internal support organization, partner support and product portfolio.

Qualification in IT or related area

CCNA desirable

Chargé de Clientèle PART-TIME - Trilingue Français/Allemand/Italien

Title: Chargé de Clientèle PART-TIME - Trilingue Français/Allemand/Italien
Salary: Selon profil
Location: Switzerland
Languages: French, German, Italian
Posted: 11th May 2012

Notre client est une société de plus de 2500 employés, leader mondial dans son secteur d�activité, avec une présence dans plus de 20 pays.

Poste et responsabilités :
� Contact téléphonique (essentiellement) et via email avec les clients et les entreprises partenaires
� Proposition de solutions et support aux clients
� Organisation et prise de rendez-vous pour les clients
� Tâches administratives

Profil recherché :
� Trilingue français / allemand / italien
� Anglais un atout
� Bonne maîtrise des outils informatiques
� Expérience dans le domaine du support à la clientèle
� Sens de l�accueil téléphonique
� Capacité d�adaptation
� Forte capacité d�écoute
� Sens de la diplomatie
� Sens de l�empathie et de la compréhension
� Avenant et proactif pour trouver des solutions au besoin du client
� Bonne résistance au stress
� Esprit positif

Nous offrons:
� Environnement de travail moderne et agréable
� Outils performants
� Équipe dynamique
� Avantages sociaux
� Place de parking gratuite

Agent de Service Clientèle PART-TIME - Trilingue Français/Allemand/Italien

Title: Agent de Service Clientèle PART-TIME - Trilingue Français/Allemand/Italien
Salary: Selon profil
Location: Switzerland
Languages: French, German, Italian
Posted: 11th May 2012

Notre client est une société de plus de 2500 employés, leader mondial dans son secteur d�activité, avec une présence dans plus de 20 pays.

Poste et responsabilités :
� Contact téléphonique (essentiellement) et via email avec les clients et les entreprises partenaires
� Proposition de solutions et support aux clients
� Organisation et prise de rendez-vous pour les clients
� Tâches administratives

Profil recherché :
� Trilingue français / allemand / italien
� Anglais un atout
� Bonne maîtrise des outils informatiques
� Expérience dans le domaine du support à la clientèle
� Sens de l�accueil téléphonique
� Capacité d�adaptation
� Forte capacité d�écoute
� Sens de la diplomatie
� Sens de l�empathie et de la compréhension
� Avenant et proactif pour trouver des solutions au besoin du client
� Bonne résistance au stress
� Esprit positif

Nous offrons:
� Environnement de travail moderne et agréable
� Outils performants
� Équipe dynamique
� Avantages sociaux
� Place de parking gratuite

Agent de Service Clientèle - Trilingue Français/Allemand/Italien

Title: Agent de Service Clientèle - Trilingue Français/Allemand/Italien
Salary: Selon profil
Location: Switzerland
Languages: French, German, Italian
Posted: 11th May 2012

Notre client est une société de plus de 2500 employés, leader mondial dans son secteur d�activité, avec une présence dans plus de 20 pays.

Poste et responsabilités :
� Contact téléphonique (essentiellement) et via email avec les clients et les entreprises partenaires
� Proposition de solutions et support aux clients
� Organisation et prise de rendez-vous pour les clients
� Tâches administratives

Profil recherché :
� Trilingue français / allemand / italien
� Anglais un atout
� Bonne maîtrise des outils informatiques
� Expérience dans le domaine du support à la clientèle
� Sens de l�accueil téléphonique
� Capacité d�adaptation
� Forte capacité d�écoute
� Sens de la diplomatie
� Sens de l�empathie et de la compréhension
� Avenant et proactif pour trouver des solutions au besoin du client
� Bonne résistance au stress
� Esprit positif

Nous offrons:
� Environnement de travail moderne et agréable
� Outils performants
� Équipe dynamique
� Avantages sociaux
� Place de parking gratuite

CUSTOMER CARE ASSOCIATE (ITALIAN SPEAKING)

Title: CUSTOMER CARE ASSOCIATE (ITALIAN SPEAKING)
Salary: negotiation
Location: Hungary, Pest, Budapest, Budapest
Languages: English, Italian
Posted: 8th May 2012

Are you looking for new challenges?
Are you fluent in English and Italian?

We offer great job opportunity as

CUSTOMER CARE ASSOCIATE (ITALIAN SPEAKING)

Tasks

� Interacting with customers, managers and employees in various ways by providing support on behalf of the organization in the fields of Finance / HR / Procurement or Sales
� Giving guidance and solving problems in accordance with the company�s policy
� Preparing weekly, monthly, yearly reports and being responsible for other administrative tasks

Requirements

� Fluent in English and Italian
� Organization skills and methodical approach are important as well as the ability to multitask
� Excellent communication and interpersonal skills
� Customer focused attitude
� Able to maintain high standards when under pressure

We offer

� Competitive compensational package
� Multicultural environment
� Career opportunities

Location

� Budapest

To apply

� E-mail: ssc_hu@adecco.hu
� Telephone: 061 3542160
� URL: http://www.adecco.hu
� FOR APPLYING PLEASE WRITE THE TITLE OF THE POSITION INTO THE SUBJECT OF THE EMAIL

Inside Sales Representative - Italian

Title: Inside Sales Representative - Italian
Salary: Competitive
Location: Ireland, Dublin Region, Dublin
Languages: English, Italian
Posted: 14th May 2012

A GLOBAL ONLINE GIANT is currently recruiting for a Pre Sales Representative. The successful candidate will work very closely with the sales team in helping close meetings with top mid market companies.

They will be responsible for establishing the best contacts through proactively cold calling potential leads with the goal of scheduling meetings.

Requirements
* 1 to 3 Years experience with proven success in cold calling and high volume dial
* Bachelors degree preferred or equivalent work experience
* Extremely proactive, organized, responsible and proven ability to work well with a team
* Fluency in English and Italian
* Strong communication skills and the ability to pitch comprehensive advertising solutions over the telephone to high-end prospects

Responsibilities
* Prospect for new clients and react to inbound customer requests.
* Secure new AdWords clients by presenting search marketing solutions.
* Work within a team that supports a particular sector and educate customers on the opportunities within them. Develop sales pitch strategies that optimize the market potential.
* Provide the ultimate in client service by giving potential new customers the attention they need and deserve. Secure new clients by presenting customized solutions.
* Effectively manage your sales pipeline and develop a strategy for long-term sustained success.

Supply Chain Associate Spanish & Italian

Title: Supply Chain Associate Spanish & Italian
Salary: €27000 - €28000 per annum
Location: Ireland, South-West, Cork
Languages: French, German, Italian
Posted: 14th May 2012

JOB TITLE: SCM Associate
REPORT TO: Manager - Order to Cash
JOB POSITION: Associate

3 YR. Fixed Term Contract -> 27-28k per annum

RESPONSIBILITIES:
* Manage replenishment activities
* Control inventory interfaces with LSP (Local Service provider)
* Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels
* Run interfaces with LSP and ensure orders have been integrated in SAP
* Manage, track and resolve Tier 1 disputes and route to local affiliates when required
* Create and edit material master data
* Liaise with internal contacts including Finance, Sales and Marketing and Distribution
* Liaise with external partners including logistic service providers
* Ensure SOX compliance to processes
* Ensure compliance of company standards and procedures
* Build and maintain a strong knowledge of the organisations product lines within market

PROFESSIONAL QUALIFICATIONS
* Graduate or 2 years relevant experience
*

EXPERIENCE
* Min 2+ years of customer service/calls centre experience.
* 2+ years of SCM experience

KEY SKILLS/CORE COMPETENCIES
* Demonstrate strong interpersonal, written and oral communication skills.
* Attention to Detail.
* Capable of problem solving.
* Right first time attitude with emphasis on quality and completeness of work
* Fluency in any of the following is required : ITALIAN,SPANISH,FRENCH
* Ability to work in a global multi cultural environment
* Accuracy and Attention to Detail.
* SAP experience required
* Work well under pressure
* Proficient with Microsoft Office software (EXCEL, WORD, etc.)
* Ability to develop good relationships with various levels of personnel in Lilly's Financial organization, Affiliate organization, third party service providers, and external auditors

Italian Speaking Customer Services Advisor

Title: Italian Speaking Customer Services Advisor
Salary: £18,000 - £18,500
Location: United Kingdom, East Midlands, Nottinghamshire, Nottingham
Languages: English, Italian
Posted: 9th May 2012

Italian speaking customer services advisor

Location: Nottingham
Job type: permanent
Start date: asap

Our client is an international company based in Nottingham and is looking to recruit for an Italian speaking Customer services advisor

Responsibilities:
� providing superior customer services to the company�s clients by direct contact with these clients
� providing to customers and account managers with accurate sales and order status information
� dealing promptly and efficiently with enquiries from customers and internal management both verbally and in writing.
� strictly following the company�s procedures in relation to order cancellations and returns
� communicating with outside parties in a professional manner ensuring that high standards expected of a professional, international company are met
� receiving and processing customer orders in an efficient and timely manner ensuring that customer details are correct prior to processing the order in

The ideal candidate:

� Good standard of education, minimum GCSE level including English and Maths
� Previous customer service experience in a commercial environment
� Fluent in English and Italian
� Analytical skills
� Excellent telephone manner
� Friendly, outgoing personality
� Well organised, good prioritisation skills
� Team player
� Ability to work under pressure
� Strong intepersonal and communicationon skills
� Good Word and Excel skills

Package offered:
� Starting salary: £18,000 � 18,500
� Ongoing training
� Private healthcare and pension scheme
� Life insurance
� Product discounts

CUSTOMER SERVICES & GROUP RESERVATIONS

Title: CUSTOMER SERVICES & GROUP RESERVATIONS
Salary: 16000 - 18000
Location: United Kingdom, London, Central London, London
Languages: French, Italian, Swedish
Posted: 9th May 2012

Strong Recruitment have been recruiting staff for the UK and European inbound industry for over 10 years.

One of our key London clients are rapidly expanding and due to internal promotion are now seeking extra staff for their Reservations & Customer Service department. The Company boast a very low turnover of staff, great training and genuine career opportunities.

The role is busy and varied and you will be making group and FIT bookings for overseas and UK tourists visiting London and key UK cities. You will be offering advice on various products and tourism services including theatres, restaurants, hotels, events and attractions.

We seek candidates with at least 6 months reservations experience and prefer candidates who know London quite well and preference will be given to candidates who have worked with a CRO or tour operator or tourism supplier eg hotels, car hire, ticketing environment. Strong customer service skills needed. Any European language useful - fluency in English essential.

Salary £ 16,000 - £ 18,000 plus monthly bonuses and benefits

We contact successful candidates within 24 hours of receipt of CV and will arrange to meet you to discuss the role in full and ensure its the right career move for you.

Multi Linguist sales administrator

Title: Multi Linguist sales administrator
Salary: £18000.00 - £23000.00 per annum
Location: United Kingdom, North West
Languages: English, French, Italian
Posted: 9th May 2012

My client is looking for a multi linguist order entry customer service agent. They will be reporting to the financial manager and working within the sale order administration area of the finance department. The job is based in Urmston very close to the Trafford Centre giving the individual excellent links to transportation. The company operates in a small team and they are looking for like minded people to join who are willing to learn and hit the ground running.

The role requires the successful candidate to be a member of the contact team for European customers dealing with order processing and enquiries related to their accounts and Italian credit collection. You will also be needed to provide day-to-day support within the department including customer assistance and ad hoc duties to maintain the continued efficient running of the team. As the role requires constant communication to European customers candidates must have excellent business language in Italian and English as well as French.

The duties of this position include using the language skills needed to interface with European direct customers emails and incoming calls providing quality service as the primary customer contact team. This includes sales order processing covering complex orders and order specifications, identifying any errors and proactively acting on this. Italian fluency is critical as candidates will be responsible for interfacing with Italian customers on a day to day basis and assisting in dealing with credit collection. Another duty will be providing the technical aftermarket liaison for service and sales orders further utilising their language skills and identifying technical information that is needed to rectify any mistakes, either using their initiative to solve the query or pass it on to the correct team. Other expectations in this role will be to back up customer liaison assisting colleagues and management in non-English communication and assisting the finance manager.

Skills
Excellent communication both written and oral
Language in English, Italian and French
IT literate
Ability to grasp technical queries and maintain technical communication between parties to resolve questions
Ability to self motivate and work to own initiative to resolve queries
Methodical work process
Customer service experience and credit collection role is advantageous

If you meet these requirements and are looking to utilise your language skills in a challenging environment with a competitive pay, then please apply.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Services Representative

Title: Customer Services Representative
Salary: Negotiable
Location: Ireland, West, Galway
Languages: Italian, Spanish
Posted: 8th May 2012

POSITION: Customer Services Representative

CONTRACT: 9 Months

LOCATION: Galway City

START DATE: ASAP

SALARY: DOE

ROLE:

The focus of this position is to a point of contact and a representative for the company to all outside stakeholders. The successful candidate will be required to manage orders for the European, African, Middle East, Asia Pacific and South America markets.

ACCOUNTABILITIES

•Manage queries relating to order status and availability.

•Provide export documentation as required.

•Provide reports and analysis as required.

COMPETENCIES / Minimum Requirements

•Third level degree.

•Experience in a Customer Services role or related discipline

•Fluency in English is essential and Italian or Spanish required.

•Third language an additional advantage

•Excellent communications skills and strong team player

•Previous experience using Oracle and advanced Excel.

For more information or to apply contact Cianna Kivlehan on 00 353 91 563 868 or by email to ckivlehan@sigmar.ie

Retail Accounting Assistant

Title: Retail Accounting Assistant
Salary: Excellent
Location: The Netherlands, Zuid-Holland, Rotterdam
Languages: English, French, Italian, Spanish
Posted: 21st May 2012

Job description Retail Accounting Assistant

This is a position for an experienced accounting clerk with a sound knowledge of book-keeping/accounting techniques, as may apply to the job. The jobholder requires the ability to arrive at conclusions and follow the most appropriate course of action, within procedure constraints.
Responsibilities:
To ensure accurate shop accounting for the (retail/outlet stores) and other G/L entries.
Responsible for the accurate recording of retail and outlet store accounting (sales and cash transactions).
Responsible for the accurate recording of invoice/ intercompany booking and general ledger entries.
Responsible for contacting the stores to solve issues
Responsible for developing and improving AP/IC procedures and controls
Be an active player in the monthly closing process
Analyzes data from e.g. statements/ledgers/accounts.
May provide ad hoc analyzes and summaries of information as requested

Job requirements Retail Accounting Assistant

Perfect knowledge of English. At least understanding of Italian language. Spanish, FrenchItalian is a plus.
Strong computer skills, including advanced use of Excel and Word. Knowledge of JBA (financial system) is a plus.
Have the ability to work within tight deadlines
Desire to work in a team environment, teamplayer
Accurate and attention to detail

Company profile

The Company's products are sold under several highly recognized brand names. The Company’s products are distributed domestically and internationally.

Company culture

The Zuid-Holland offices are the new EMEA head quarters for this huge multinational retail group.

Rotterdam area

Jane Hohlaceva

T:? 31 10 3031 013

E:?jane@adamsrecruitment.com

FW and Security Support (YAK066)

Title: FW and Security Support (YAK066)
Salary: negotiable
Location: Czech Republic, Jihomoravsky, Brno
Languages: English, Italian
Posted: 14th May 2012

Our client is an international IT company which provides outsourcing services. Currently, we cooperate to find a new team member, an engineer experienced in firewalls and security.

KEY RESPONSIBILITIES
� Complex network security tasks � health checks, network management monitoring, E2E troubleshooting)
� Operational support duties and other related activities
� Ensure optimal network performance by reviewing connectivity
� Technical documentation creation
� Communication with other team members
KEY REQUIREMENTS
� Knowledge of heterogeneous networking environment (3-5 years)
� OSI security, cryptography and lifecycle management knowledge
� Willingness to work in shifts
� CCNA/CCNP certifications
� Previous experience in web application administration
� Advanced English knowledge
OFFER
� Additional days of holiday
� Meal vouchers
� Further training

Italian Spanish Gaming Country Manager Hamburg

Title: Italian Spanish Gaming Country Manager Hamburg
Salary: �36000 to �42000 per annum
Location: Germany, Hamburg
Languages: English, Italian, Spanish
Posted: 17th May 2012

Company: Our client, are a large international internet company, who are currently seeking to recruit an Italian and Spanish Speaking On-line Gaming Country Manager based in Hamburg Germany.

Role: In the role of Country manager you are responsible for creating and maintaining relationships with the major media partners. It is also a pre-requisite of this role to manage the branding of the company and prepare coordinating and taking part in local events with media partners. It is also you role to support marketing team in relation to the documentation of country specific characteristics. In addition you will be required to support and extend the public image of the company through a variety of social media forums such as Facebook etc.

Skills: The skills needed for this role are as follows;
- The ideal candidate must be fluent in Italian and Spanish & English
- Must have previous experience in a Community Managers role
- The ideal candidate will be strong in areas such as social media trends, Microsoft Windows/MS Office, especially Excel.
- Knowledge of MMORPGs, experience with website software both configuration and management and an interest in computer games is essential
- Knowledge of game development methods and practices is desired

Gain: This role will allow you to use your languages and gaming experience while gaining experience in a leading gaming company where you could have infinite opportunities for progression. You will receive a very competitive salary of �36-42 k per annum. Please send us your CV or call us to find out more about the vacancy.

Merrow Language Recruitment & BeesWax Europe are specialist Language Recruitment Consultancies.
With over 45 years experience in the field of multilingual recruitment and clients located across EMEA we look forward to discussing your next job opportunity with you.

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Multi Lingual Technical Support Analyst - French, Italian & English

Title: Multi Lingual Technical Support Analyst - French, Italian & English
Salary: £20,000 - £26,000
Location: United Kingdom, London, North London
Languages: English, French, Italian
Posted: 25th Apr 2012

Our client is currently looking for a Technical Support Engineer to join their multi lingual support team. You will help maintain a high efficiency rating with your call statistics, Increased 1st call closure Awareness of best practices for case management / customer interaction, Participate in team activities including but not limited to meetings and training Maintain a customer satisfaction rating.

Candidates will be fluent in English, Italian and French (additional language skills would be an advantage). Have exposure to a range of computer operating systems and software with emphasis on navigation, basic troubleshooting, upgrading, and some client/server operations is desired. Good understanding of networking protocols.

This is an excellent opportunity to work within a global leader, who offers extensive career development and training.