Description

Would you like to gain an international experience in telecommunication support? We are estabilishing a new team for our client in Romania, Bucharest. Do you speak German and English and are you familiar with O365? Let us know!

• Be responsible for supporting technical Support of Exchange on-prem and Exchange Online (Office 365)
• Data preparation for individual migrations
• Conduct mailbox migration (planning, tracking and execution, including liaison with customer)
• Conduct post migration troubleshooting and client remediation (Outlook 2010 & 2016)
• Provide point for client support desk call escalation as required

Requirements

• Experience of supporting users in a Microsoft environment, ie configuring profiles in Outlook
• Knowledge of email routing and managing users in a domain
• Office 365 migration skills – specifically the design, plan and execution of large scale mailbox migrations to Exchange Online.
• Exchange / Outlook 2010 – 2016 troubleshooting
• Microsoft Excel skills for analysis / tracking
• Attention to detail / comprehensive documentation and ownership of execution within defined timeline
• PowerShell scripting knowledge for Exchange
• Microsoft Skype for Business (Lync) skills on premise/cloud and voice (desirable)
• Management of Microsoft Windows Active Directory and Azure AD
• Knowledge and experience with Networking and Firewall
• Ability to prioritise work under pressure, work without supervision and use initiative to ensure that deadlines are met
• English and German written and verbal communication skills on B2 level.

Technologies such as; Kemp, Citrix Netscaler and Juniper would be desirable.

Offer

• Opportunity to work for a stable company and at the same time be a part of a new start up project
• Business trips to Germany and Czech Republic
• Full time employment
• Daily use of languages
• Other employee benefits