Accounts Receivable Specialist - Dell Bank International d a c in Dublin, Ireland, Ireland

Dell Computers Ireland

Accounts Receivable Specialist - Dell Bank International d.a.c. 

Competitive salary

Dublin, Ireland

This operational role is to support DFS EMEA Operations as business volume grows both organically and through geographic and acquisition expansion. DFS Operations is at the heart of the end to end customer experience from new business applications, creating leasing contracts, ensuring AML adherence and customer correspondence during the life of a lease

Role Overview

The role will primarily focus on transactions between DFS and our Partners, to ensure that there is a streamlined process in place for payment transition and application. Where Dell or Partners collect money, they must pass through that money to DFS in accordance with the due dates for the receivables due. The candidate will ensure that up to date reporting for each transaction is in place and provide regular updates to the management team on the status of open contracts. The candidate will also act as the escalation point for any queries relating to the arrears on the portfolio. 

 The candidate will be expected to interact with all levels of the organisation, to build relationships and improve business processes where possible and work to remove any roadblocks in the process.

The candidate is required to be a strong team player with can do attitude & ability to work on own initiative. They should comfortable working collaboratively in a small team where cross-skills are critical to achieving shared success. 

Key Responsibilities

  • Focus on delivering a positive customer/partner experience according to DFS standards; develop awareness of portfolio
  • Develop strong relationships with key stakeholders and ensure they are kept up to date at all times on results and progress. Respond to any queries received within agreed SLA
  • Work with internal reporting teams to build and improve reporting abilities required for the role
  • Monitor daily reports and maintain records, ensuring that relevant documentation is centralised to allow efficient tracking and invoicing of new deals. Maintain and add any new deals to the Bill and Collect tracker
  • Help and support internal collection processes and act as escalation point for payment queries
  • Attend regular meetings with internal stakeholders regarding active portfolio and provide updates as required on behalf of Dell Bank.
  • Ensure bank processes and procedures are up to date and booking of these type of contracts is accurate. 
  • Interact with cross-functional groups to solve business and customer issues
  • Support any internal auditing, localisation reviews, and quality checks where applicable.

    Essential Requirements

    • Strong organisational skills and ability to problem solve
    • Good Communicator at all levels of an organisation
    • Strong attention to detail, administration and organisational skills
    • can do attitude & ability to work on own initiative
    • Proficient PowerPoint & Excel skills
    • Results driven
    • Fluent written and oral English

    Desirable Requirements

    • Collections Background preferable

    Apply now!

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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