The organisation The Customer Service department serves all European customers and prospective customers by handling all inquiries and complaints for the entire range of Mercedes-Benz and smart vehicles.
All inquiries and complaints are handled by telephone, mail, fax or e-mail. Customer
Service is responsible for after-sales service issues, technical and product topics and general company related inquiries.
The function As a Flex Customer Service Representative you are an important interface between the customer and the Daimler organization. You insure that customer concerns and queries are dealt with adequately; manage our services to customers and transfer product knowledge.
Requirements - Fluency in German language skills (native is required)
- Good command of English language skills (corporate language)
- Excellent grammar and writing skills in German ( this will be tested at an Assesment day) We offer Working hours minimum 15h hours a week. And available in the first month for mandatory trainings.
The procedure Please use the “apply” button to upload your CV and Letter of Motivation (English or German) and any other documentation that adds value to your application.
After your application you will be contacted and we will check your motivation afterwards you will be invited for an assessment day with the hiring manager.