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Danish Speaking Customer Support Officer for Banking Company in Malta

Nordic Jobs Worldwide

The client t is a leading international provider of mobile financial services, building an online financial ecosystem that transcends the hassle of physical banking and financial transactions into a paperless and borderless real-time experience for our customers.

They provide innovative mobile banking, as well as digital consumer and small business loans, all distributed and managed by mobile devices.

They support employee interests, hobbies, and goals both inside and outside of the companie, because they understand that happy people make happy employees!

Job Tasks:

  • Provide superior professional customer service whilst dealing with all enquiries regarding the company’s products and services;
  • Ensure that company’s accounts are opened per the company’s product and service guidelines;
  • Building a rapport with the customers whilst addressing any issues relating to any of the company’s products;
  • Identify selling opportunities after analysing the customer’s needs;
  • Assistance with gathering of data/information for the company (via phone, e-mails, chat, video call or any other agreed communication channel).
Requirements

Requirements:

  • Fluent in English and Danish, both oral and written. Additional languages (Swedish and/or Norwegian) will be consider an asset.
  • Previous working experience in a similar environment is a plus.
  • Computer skills.
  • Team player and customer oriented.
  • Willingness to learn and expand horizons.

Your tasks:

  • Feel that we believe in the development of our employees through training, education and by providing conditions which lead to increased productivity, motivation, performance and engagement
  • Join a fast and growing international finance company
  • Enjoy a friendly and collaborative atmosphere with supportive teams in a fun startup-like culture
  • Be offered a competitive salary, benefit packages and other additional perks
  • Have fun at work.
Offer

We offer:

  • The opportunity to work in a dynamically international evolving company;
  • Opportunities for growth, realization of own ideas and further training;
  • Professional and attentive environment;
  • Other company benefits (performance-based bonus scheme, company events, gym card, transport solution for night shifts whenever the public transport is not available, internal development training sessions)

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