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Swedish Inbound Sales Specialist -Belfast in Belfast, Northern Ireland, Ireland

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We are looking for Swedish Inbound Sales specialist to join our customer's team in beautiful Belfast, Northern Ireland!

About the client:

Our customer is one of the world's most well-known technology and software companies.

We are looking for highly motivated people to join our customer's pre-sales team. As a member of this team, you will be a voice for our customer's brand to reach out to customers and in a positive and dedicated way help them learn about our customer's products.

You will hold business conversations with customers to understand their challenges, solve their problems & guide them through troubleshooting to ensure that their businesses get the full value of the service.

By using the best-in-class sales & service knowledge, you will identify requirements and help our customer develop business relationships with companies in all industries.

Duties:

Act as a trusted advisor with clients across multiple industries to determine their needs and identify opportunities to meet their needs with our clients' leading cloud technology
Discover sales opportunities in a wide range of customer inquiries and engage in conversations around cloud solutions
Position competitive offers and solutions in relation to customer needs and experiences; provide technical product overview and insights relevant to customer needs and usage scenarios
Effectively generate sales opportunities and revenue by filtering them through various criteria, e.g., BANT (budget, authority, needs and timeline)
Be the first point of contact for customers, deliver a strong first impression & create trusted Advisor status to set the foundation for a long-term customer relationship
Meet and exceed daily, weekly, monthly and quarterly goals, including pipeline generation and activity-based goals. accurately forecast pipeline generation
Utilize best-class sales tools and communication tools to accelerate sales, and maintain high daily activity
Communicate effectively with customers via telephone or Chat
Work in a fast, collaborative and dynamic Teaming environment & effectively manage opportunities throughout the sales cycle
Demonstrate a passion for customers and prospects to deliver a world-class Customer Engagement experience.


Do you have what we are looking for?

At least 12 months previous experience in customer service environment with incoming telephone support
Proven sales experience - preferably within IT or software
Be able to diagnose and solve problems of varying complexity, using several tools and systems.
Strong technical understanding or willingness and aptitude to learn
Performance / success driven personality, motivated by performance rewards to exceed your sales & customer service goals
Expert in actively engaging with customers
Efficient in identifying customer problems and providing solutions.
Industry awareness of the key industrial markets globally ie. sales / service / marketing / finance


Requirement:

Fluent language skills in Swedish and English (all training will be conducted in English)
At least 6 months B2B or B2C Sales experience
At least 12 months of experience with Customer or Technical Support
Great experience with Microsoft's software and services
Working hours:

40 hours per week.

Advantages:

Bright and modern workplace with central location
Permanent
Access to Gym and cafe
28 days annual holiday
Discount system for employees
pension schemes
Excellent moving package
Annual Reward & Recognition Ceremony
Opportunities for professional development


Why Belfast?

Belfast is a vibrant, multicultural and exciting place to stay. As the capital of Northern Ireland, it is home to over 300,000 people and with a wide range of exciting attractions including Titanic Belfast, Game of Thrones Tours, and a vibrant nightlife with music, art, social events, sports and much more. You also have unparalleled scenery, mountains, countryside and spectacular coastlines

Finding accommodation is easy with the support of our dedicated Relocation Officer. Accommodation, transport and the general cost of living are all very reasonable in Belfast.

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