English Technical Consultant in Barcelona, Catalunya, Spain

SELLBYTEL | Webhelp Group Direct Employer

We are looking for computer/technology enthusiast with good technical skills to provide technical presales consulting support to inside sales specialists, channel representatives to sales support teams.

Responsibilities:

- Provide technical presales consulting support to inside sales specialists, channel representatives to sales support teams.
- Help Midmarket Sales to achieve and exceed HP revenue and profit goals.
- Answer and track technical questions via phone and email.
- Help sales representatives to respond to customers' requests for information, proposal and Quote (RFI, RFP, RFQ).
- Propose the best, most competitive configurations and solutions for our customers in order to win their business.
- Engage in opportunities requiring an in-depth or technical understanding of Personal Systems client hardware, service and solutions.
- Provide technical recommendations, direction and guidance on Personal Systems solutions.
- Deliver trainings to other departments about PS products, services and solutions.
- Raise and manage technical escalations on questions and technical issues which cannot be solved within the EMEA ITC team.
- Present the advantages of HP's Personal Systems products, services and solutions.
- Provide proactive technical updates to the sales community supported.
- Resolve Customer technical issues remotely (Presales issues only)
- Support sales teams on technical and environmental regulations
- Manage Customer Post-sales case referral to post sales organization
- Ensure regular internal reporting
- Maintain the quality of the service and the total customer experience (TCE).

We offer:

- Long-term contract
- Salary: 17.000€ gross/year Basic salary + up to 3.000€ gross/year Bonus
- Working schedule: Monday-Friday 9am-6pm
- International and dynamic environment in Barcelona
- High possibilities to grow inside the company
- Relocation package for people moving from another country

  • Estudios mínimos

    Sin estudios
  • Experiencia mínima

    Al menos 1 año
  • Requisitos mínimos

    Requirements:

    - Fluent English with excellent written and verbal communication skills
    - Excellent presentation and demonstration skills
    - Current experience and knowledge of computer technologies,
    hardware, operating systems, software, networking technologies.
    - Bachelor's (undergraduate) degree or equivalent experience
    preferably in a technical/engineering field
    - Has good analytical, organizational and team skills
    - Works on problems and projects and is detail oriented
    - Demonstrates ability to stay focused on goals and objectives
    - Is self-motivated and shows an ability to operate with minimal tactical
    direction
    - Troubleshooting and problem solving skills
    - Motivated to search out knowledge and continuously learn.
    - Follow the security rules of the company

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