Telesales Agent - Uncapped Commission in Cork City, Cork, Ireland

Manpower Ireland

Our client is looking for telesales agents to join them ASAP.

Main Areas of Responsibility:
Provide top class customer service to each customer you speak with by living the core values of the client. Be helpful, understanding and simplify all customer interactions.
Achieve sales targets on a monthly basis
Facilitate sales of all products and services according to the client's needs
Project a professional and customer focused impression of company
Identify and maximise on opportunities to cross sell additional products and services to existing customers.
Handle objections effectively and professionally
Become empowered to make decisions and improve standards
Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
Ensure that feedback is relayed to Supervisor should any of the standards or procedures require change due to system or business requirements
Ability to develop opportunities and move them to a successful closed sales opportunity
Pipeline development and active management of prospects
Daily activity success against company key performance indicators
Meet the agreed standard levels of quality
Ensure premium level of client satisfaction in one phone call - one call resolution.

Inbound Telesales Agents - Little Island, Cork

Experience and attributes required:
A passion for sales and a positive, driven attitude
Fluency in English
Ideally a minimum of 1 year sales (preferably telesales experience in a call centre environment)
Customer facing experience is required
Excellent work ethic and confident phone manner essential
Good PC Skills

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