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Swedish Speaking Customer Service Representative to work with iGaming in Tallinn in Tallinn, Estonia

Nordic Jobs Worldwide

Join the game! We are looking for a Swedish Speaking Customer Service Representatives to Tallinn!

Work in Tallinn:

Tallinn, the capital of Estonia, is a growing city where many companies have established their businesses. Tallinn offers everything from a cosy old town with beautiful architecture to great restaurants, bars and shopping. Everything at a cheaper price compared to the Scandinavian capitals!

Ready to find out if making the online gaming industry a safe, enjoyable, and innovative experience really is your playground?

Your mission As Customer Service Representative, you will be on a mission to ensure our players enjoy a safe and enjoyable iGaming experience.

A day in your life as Customer Service Representative The role is all about delivering an outstanding customer experience. More in detail, here's a preview of what you'll be working with:

  • providing a high-level, safe, and professional customer service experience to our client's customers via email and live chat
  • escalation of technical and operational problems to the corresponding departments and suppliers
  • reporting any suspicious behaviour according to the AML procedures
  • adherence to responsible gambling and player protection routines and procedures
  • administration of customer accounts

Do you have what it takes?

  • Fluent in both written and oral Swedish AND English
  • A true customer service superstar
  • Proactive
  • Flexibility is your middle name: working in shifts is a way of life that you positively enjoy!
  • A master of self-discipline: you have the personal initiative to get started and the stamina to persevere and see things through to a successful completion
  • Previous experience in the gaming industry a plus

About Nordic Jobs Worldwide
We are a professional Nordic recruitment specialist focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.
Nordic Jobs Worldwide is the largest language Recruitment agency in the Nordic region, we match the most exciting jobs with Nordic talent. Over the past 2 years we have recruited and helped over 1000 Nordic speakers to their dream job with our partners in over 28 different countries.

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