At Wipro IT Services we are looking for Customer Support Specialist with Swedish who would like to join our new team in Gdansk. Your main responsibility will be to give technical support to the employees of a multinational company.

Responsibilities:

• Troubleshooting skills and experience in handling resets and lotus Notes environment
• Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc)
• Troubleshooting skills on VPN connectivity, dial up , wireless routers
• Troubleshooting experience using remote control tools

Profile:

• Previous experience with IT Customer Support (preferable)
• Fluent in both Swedish and English
• Good interpersonal and communication skills
• Customer service orientation and ability to work in a team
• Excellent soft skills, communications skills (Voice & Email) to handle global customers
• Computer literacy

We provide many benefis!

• Relocation assistance - Accommodation, travel and other expenses covered
• Medical Insurance
• Life & Disability Insurance for employees and family members
• Wipro Social Fund Scheme
• Cafeteria System