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Arabic speaking technical support roles à Teleperformance

Arabic speaking technical support roles

Teleperformance Αθήνα, GR Full-Time
Langues exigées : Arabe / Anglais / Grec
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Are you tech-savvy? Are you a fluent Arabic speaker with great communication skills?

Available Technical Support positions await you in Greece!

 

Teleperformance Greece connects customers with the world’s top brands for [ Link removed ] With a team of 10.000+ employees from 109+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.

🛋️ The work-from-home option is offered to candidates living in Greece or available to relocate.


If you are a tech enthusiast with fluency in Arabic and good knowledge of English, then this is for you!




What you will do:

  • Communicate with customers via phone, chat & e-mail
  • Troubleshoot technical issues using your problem-solving skills
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
  • Log the cases on internal systems, while getting up to date with client’s products & services.



What you will bring:

  • Fluency in Arabic
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Good knowledge of operating systems & computer applications
  • Computer and mobile devices knowledge/tech savviness
  • Be resourceful, able to multitask
  • Thrive as a team player in a fast-paced, high-energy, change-oriented environment
  • Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Help-desk or system admin experience will be considered as an advantage


What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance Plan
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & [ Link removed ]
🎈 [ Link removed ]  as well as [ Link removed ]
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a [ Link removed ] that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture, or age




Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click [ Link removed ] to read an official and handy guide as provided by the Greek authorities.



Find out more

Would you like to see more jobs options? Please click [ Link removed ] speaking jobs.

Do you need even more options? [ Link removed ]

 

Recommended Skills

Self Motivation
Adaptability
Multitasking
Team Working
Arabic Language
English Language
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Job ID: 203369