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German-speaking Team Leader for Qonto presso Webhelp Greece

German-speaking Team Leader for Qonto

Webhelp Greece Αθήνα, GR Tempo pieno
Lingue richieste: Tedesco (Competenze linguistiche a livello business) / Inglese (Competenze linguistiche a livello business)

The team leader is the local manager of a team of advisors. He/she leads, helps, and motivates them. He/she ensures a constant high-level performance with regard to both quality and quantity.


Required/minimum qualifications include:

  • German level C2
  • English level C2
  • Be reliable, on time, and meet deadlines. Be rigorous in reasoning and tasks
  • Structure and adjust oral and written communication according to the audience.
  • Interact easily with others. Be attentive to their needs, requests, and feelings and act accordingly to construct trusting relationships.
  • Use appropriate vocabulary to write standard texts (letters, presentations, reports, emails).
  • Availability to work full-time
  • Handle large amounts of information by separating the various components. Identify the key elements and convey appropriate solutions.
  • Analyze workload, sequence actions, and refer the manager for arbitration if necessary.
  • Make simple decisions in accordance with the objectives
  • Easily adapt to change. Support and reassure interlocutors to ensure a stable activity.
  • Independently manage difficult situations. Remain positive in all circumstances and able to propose or implement solutions to solve problems.


The Company offers:

  • Competitive remuneration package
  • Performance bonus
  • Indefinite term contract
  • Private life & medical Insurance (including eyecare & dental care)
  • Monthly meal allowance (prepaid Mastercard)
  • Opportunities for international Career development through the Webhelp International Mobility program
  • Relocation package (including Welcome Bonus) and administrative support when required (tax, social security registration, bank account opening, etc)

  • Supervising, assisting, and motivating your team of advisors
  • Managing the project (analyzing activity results and defining necessary action plans to ensure compliance with quality processes and standards, managing production incidents, and ensuring administrative elements)
  • Managing the client relationship (participating in the development and animation of
  • COPROD and in the contribution of added value)
  • Managing your team (animating, motivating, and retaining the team, evaluating employees, defining areas of development and supporting their rise in skills, managing turnover, and absenteeism, and enforcing Webhelp values)

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.

Webhelp Hellas is an equal opportunity employer

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

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