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Danish, Finnish, Norwegian, Swedish or Estonian Speaking Customer Service Agent

CGI Portugal

Name: CGI Portugal

English, Danish, Finnish, Norwegian, Swedish, Estonian
Code: TLJ0002
Lisboa - Grande Lisboa, Portugal
Competitive + Accommodation + Package - See job advertisement for full details

As part of the development strategy of the business of CGI in Portugal we are currently recruiting Service Desk Agents to join our Service Desk team in Lisbon.

Candidate Profile:

• Fluency in Danish, Finnish, Norwegian, Swedish or Estonian;
• Fluency in additional language(s) (English);
• Experience in user support (helpdesk or call center);
• Knowledge of PC’s Operating System and standard software (Preferential);
• Knowledge of Hardware, Network Protocols, Microsoft Office, Anti-virus (Preferential);
• Knowledge of Troubleshooting problems in PC's, Printers, Windows OS, hardware, etc.

Benefits Package:

• Monthly Salary (850€ x14 months – gross salary);
• Meal Allowance (6,80€ per working day – net salary);
• Private health insurance;
• Additional Fee per Fluent Nordic Language;
• Monthly Performance Bonus;
• Initial Trip From Home Country to Portugal (When Applicable);
• One Trip Home per Year (Two Way).

Accommodations Package:

• Accommodations for foreign workers (Option 1);
(shared apartment full equipped; includes water, electricity, gas Internet Access and house cleaning);
• Accommodations Allowance for foreign workers (Option 2).
• Integration in a young and dynamic team;
• Training and career progression;
• Workplace – Lisbon, Portugal.

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