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Team Lead German Media Content Reviewer in Porto at Multilingual Jobs Worldwide

Team Lead German Media Content Reviewer in Porto

Multilingual Jobs Worldwide Porto, PT Contractor
Required languages: German (Native/Bilingual) / English (Business Fluent)
€18,620.00 - €23,800.00 / year
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Media Content Reviewer Team Lead.

Our client is expanding their team in sunny Porto! 

We’re looking for German speakers for a one-year contract who want to build a career in the Content Review field. This role’s objective is to analyze media content (audio, image, transcript) in order to create reports and extract relevant information, based on our client’s guidelines. 

The company

Our client is a leading global information technology, consulting, and business process services company. They harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help their clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, a strong commitment to sustainability, and good corporate citizenship, they have a dedicated workforce of over 170,000, serving clients across six continents.   

Requirements: 

  • Advanced level of English and German;
  • Open to work in rotational shift timings and weekends as per process requirement;
  • At least 2 years of experience in the industry;
  • Ability to manage a team;
  • Excellent organizational and communication skills;
  • Aptitude to comprehend articles and good analytical skills;
  • Interest in current affairs/news is preferred;
  • Accuracy and attention to detail;
  • Sensitivity: Internal & Restricted
  • Ability to multitask;
  • Well-versed with MS office (Excel, PowerPoint, and Word).
What we offer:

  • Determined 1-year contract with the possibility of extension;
  • Fantastic opportunity to work and develop your career at one of the leading international outsourcing company in a unique and fast-growing work environment;
  • Professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
  • Attractive compensation package with quarterly bonus;
  • Anniversary awards;
  • Insurance package: medical, life, and personal accidents coverage;
  • Discounts on the gym and other partners;
  • Possibility to work from home according to company standards;
  • Modern, spacious office with a good connection to the city center (metro) and necessary infrastructure around;
  • Relocation package

Main responsibilities:

  • Manage a team of associates to ensure they meet data deadlines and adequate quality standards;
  • Provide support and training to associates to ensure they maintain a high standard of quality;
  • Review administration procedures and identify areas of improvements;
  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
  • Conducts team meetings to update members on best practices and continuing expectations
  • Manage Key performance indicators;
  • Act as a Subject Matter Specialist;
  • Review audio, image, and transcript feed to check if it matches brief, including keywords;
  • Read articles and analyze the content;
  • Summarize the article in 3-4 sentences;
  • Capture relevant/matching information based on context from calls/emails and create a report;
  • Rate sentiment and capture other key mandatory fields as per the brief document;
  • Ensure data is captured without any mistakes on the systems.

Recommended Skills

German Language
English Language
Communication
Attention To Detail
Microsoft Office
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Job ID: Team Lead