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Customer Service Specialist with French job in Prague at Bluelink Interenational CZ

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Customer Service Specialist with French at Bluelink Interenational CZ

Customer Service Specialist with French

Bluelink Interenational CZ Prague, CZ Full-Time
Required languages: French (Business Fluent) / English (Business Fluent)
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About our company: 

 

BlueLink International CZ is an Air France international company based in Prague: 420+ employees, 65 nationalities, 22 different languages spoken, and a business that is constantly growing. 

 

For Bluelink, the human being will always be at the heart of the Relationship. We believe in the value of relationships and the power of culture and emotion to create a link between people. Our team members consistently display an attitude of excellence and the ability to think like a customer. 

 

Do you want to work for prestigious airline companies? Do you like tourism and are open-minded? Come and join us, you will be in a challenging environment with tons of growth opportunities! 

 

About the Position: 

 

As a Customer Service specialist, you will have one of the most important roles in our company, being the link between our passengers and our clients. Our employees’ daily challenge is to satisfy customers with requests regarding loyalty programs, booking of flight tickets, B2B activities, after-flight claims, social media, and related subjects. 

 

If you are a person who enjoys working in a fast-paced international environment, this is your opportunity. You will need to enjoy helping others, being naturally outgoing, and committed to improving customers' experience. 

 

The main responsibilities: 

·         Deliver top-quality service for our customers  

·         Work in collaboration with other departments/entities from all around the world 

·         Provide full customer support 

·         Handle customers' requests both by phone and email 

 

What are we looking for: 

 

·         Advanced level of French and English language written and spoken (C1) 

·         Willingness to communicate and help customers, willingness to go the extra mile 

·         Professionalism, empathy, responsibility, and team spirit 

·         Previous experience in Customer Service is a plus, but not necessary 

Do you like traveling? Discovering new places? BlueLink offers competitive benefits and awesome flight privileges! 

 

You can look forward to these BENEFITS: 

 

·         Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family or friends 

·         Leisure time: up to 6 000 CZK per year to spend on sports activities/relaxing time/language courses 

·         Meal tickets in the value of 130 CZK per working day after the trial period 

·         Discounted air tickets with Air France (after 12 months seniority) 

·         Paid Training and Free Development 

·         3 extra free days off – together 23 days (applied on a yearly proportionate basis) 

·         Private medical assistance ulékaře.cz for you and your relatives 

·         Multicultural team of people from the whole world 

·         Two cafeterias, a massage chair, a table football, and more are at your disposal! 

Recommended Skills

French Languages
Hardworking And Dedicated
Booking (Sales)
Business To Business
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