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German-speaking Back Office Support in Lisbon, fully remote job in Lisbon at Multilingual Jobs Worldwide

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German-speaking Back Office Support in Lisbon, fully remote at Multilingual Jobs Worldwide

German-speaking Back Office Support in Lisbon, fully remote

Multilingual Jobs Worldwide Work from Home/Remote Full Time
Required languages: German (Native/Bilingual) / English (Business Fluent)
Apply Now

Are you a motivated and enthusiastic native German speaker looking for an international challenge? Do you want to enjoy an exciting lifestyle in the sun of Portugal?

Work as a German-speaking Back-office Agent in Portugal for a famous technology company!

Requirements:

  • Native level of German and business fluent English both written and oral.
  • Prior experience in customer service/technical support and/or experience
  • Ability to take detailed information
  • Adapt at working with ambiguity
  • Strong comprehension skills (adaptive writing, active reading)
  • Ability to stay positive and project optimism – Adaptability to new and ever-changing needs
  • Enjoying the gadget culture and staying up-to-speed on the consumer electronics industry
  • Strong organizational skills.
  • Demonstrated sales and/or customer service success

Conditions:

  • Good competitive local salary
  • Meal Allowance 6 euros per day
  • Health insurance
  • Performance bonus 150 euros

  • Tasks:

    • Placing orders
    • Inquiries about products
    • Locating product
    • Collecting and providing feedback
    • Checking on Order Status
    • Setting up returns, checking status of returns and refunds, assisting with refunds
    • Handling Consumer Complaints
    • Providing technical support for users
    • Scheduling call backs and performing outbound Calls

Recommended Skills

  • Customer Service
  • Remote
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Job ID: REMOTEGERMMAJ