BILINGUAL CUSTOMER REPRESENTATIVE with GERMAN (REMOTE FROM GREECE) job in Αθήνα at Marco Scardella Recruitment

We are hiring for a position of Bilingual Customer Service Representative with German

to join our team in Athens, remote opportunity after training/nesting period from all Greece.

During a Typical Day, You’ll 

·        Answer incoming communications from customers  

·        Conduct research to provide answers for customers to resolve their issues 

·      Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc. 

·        Provide accurate, valid, and complete information by using the right tools, methods, and processes.  

·        Ensure a high level of partner service and a positive partner experience  

What You Bring to the Role 

·        Fluent in German and English 

·        High school diploma or equivalent  

·        6 months or more of customer services experience 

·        Recognize, apply and explain your product or service knowledge  

·        Computer savvy 

·        Current Greece resident or ability to relocate expediently