0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Italian speaking Client Relations Manager in Athens. at Multilingual Jobs Worldwide

Italian speaking Client Relations Manager in Athens.

Multilingual Jobs Worldwide Athens Full Time
Required languages: Italian (Native/Bilingual)
14.000 € - 15.000 €/?t??

We are looking for Italian speakers to work as customer experienced agents in either Limassol, Cyprus or Athens, Greece! 

The main responsibilities of the position include:
  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and take actions as required
  • Handle client inquiries appropriately and ensure that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results
Main requirements:
  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Italian speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
Benefit from:
  • Attractive remuneration package
  • Private health insurance
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

We are mainly looking for locals, since there is no relocation package

Are you interested to hear more and having a chat with us? Please submit your application and our recruitment team will help you further.

About Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.  

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries. 

  • Allocate and manage client services
  • Coordinating ongoing client support and service and managing client accounts
  • Ensure individual client services are functioning
  • Maintain a client retention and client satisfaction percentage of 80%
  • Improve service and maintain client relationships
  • Ensure successful project delivery and client satisfaction
  • Serve as key client contact for assigned projects/clients
  • Manage client satisfaction and achievement of client specific KPI
  • Suggest modifications to internal processes as needed for financial control
  • Provide outstanding client service to institutional clients
  • Change according to client requirements and/or client site
  • Communicate regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention
  • Direct the daily operations of the client services team
  • Establish strong working relationships with client project teams to enhance client satisfaction and promote repeat business
  • Developing and conducting client development and sales training for professional staff
  • Tracking business/client development efforts company
  • Serve as the primary business contact for client and work with operational teams to ensure client satisfaction
  • Understand the client's industry
  • Serve as the primary liaison between client and the assigned client
  • Prepared for all client meetings

Recommended Skills

  • Business Development
  • Communication
  • Computer Literacy
  • English
  • Finance
  • Interpersonal Skills
Apply to this job.
Think you're the perfect candidate?