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Service Desk Administrator with European languages job in Gdańsk at Wipro Technologies

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Service Desk Administrator with European languages at Wipro Technologies

Service Desk Administrator with European languages

Wipro Technologies Gdańsk, PL Full Time
Required languages: French (Business Fluent) / German (Business Fluent) / Spanish (Business Fluent) / Italian (Business Fluent) / Dutch (Business Fluent)
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Responsibilities:

  • Serve as the first point of contact for end users seeking technical assistance.
  • Perform remote troubleshooting through diagnostic programs.
  • Determine the best solution for faster resolution of end users issue.
  • Educate and guide the end user through the problem solving.
  • Provide information on IT products or services based on end user query.
  • Follow-up and update end user on status and information of issue reported.
  • Identify and suggest improvements on current processes followed.

We provide many benefits!

  • Relocation assistance - Accommodation, travel and other expenses covered.
  • Medical Insurance.
  • Life & Disability Insurance for employees and family members.
  • Wipro Social Fund Scheme.
  • Sport & Culture card.

Knowledge of at least one of these languages: French, German, Spanish, Italian, Norwegian, Swedish, Finnish, Danish or Dutch

What are we looking for in a candidate?

  • IT Customer Support experience is preferred but not required.
  • Proficient written and verbal communication skills in English and one of European langages.
  • Team player.
  • Goal-oriented focus.
  • Interactive personality.

Recommended Skills

Swedish Language
Dutch Language
German Language
Spanish Language
Danish Language
Italian (Language)

Recommended Jobs

Service Desk Administrator with European languages
Wipro Technologies Gdańsk, PL Full Time Required languages: French / German / Spanish / Italian / Dutch
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Think you're the perfect candidate?
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Job ID: 2654501