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German speaking Data Analyst - Malta job in Sliema at SpotOn Connections

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German speaking Data Analyst - Malta at SpotOn Connections

German speaking Data Analyst - Malta

SpotOn Connections Sliema, MT Full Time
Required languages: English (Business Fluent) / German (Native/Bilingual)
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On behalf of our client, we are looking a German speaking Data Analyst to work in Malta!


Responsibilities

  • Assist Team Leader on supervision of the team;
  • Answer questions from team members and resolve issues;
  • Work along the team, by helping customers to repay their loan;
  • Answer customer’s questions via phone, chat, SMS or email;
  • Looking for ways to increase collection performance;
  • Suggest improvements for our back office system;
  • Analyze team and agent performance;
  • Work closely with Team Leader to improve working procedures;
  • Most importantly, putting customers at the heart of everything you do.

Requirements:

  • Previous experience is considered important while the selected candidate need to have supervisory or management experience
  • Hands on mentality, leading by example;
  • Excellent skills in Data Analysis and Customer Support
  • Native or C2 level of German
  • Very fluent English
  • Target driven, competitive and ambitious;
  • Great skills with MS Excel;
  • Living in Malta and immediately available;

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Responsibilities

  • Assist Team Leader on supervision of the team;
  • Answer questions from team members and resolve issues;
  • Work along the team, by helping customers to repay their loan;
  • Answer customer’s questions via phone, chat, SMS or email;
  • Looking for ways to increase collection performance;
  • Suggest improvements for our back office system;
  • Analyze team and agent performance;
  • Work closely with Team Leader to improve working procedures;
  • Most importantly, putting customers at the heart of everything you do.

Requirements:

  • Previous experience is considered important while the selected candidate need to have supervisory or management experience
  • Hands on mentality, leading by example;
  • Excellent skills in Data Analysis and Customer Support
  • Native or C2 level of German
  • Very fluent English
  • Target driven, competitive and ambitious;
  • Great skills with MS Excel;
  • Living in Malta and immediately available;


To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.


We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Recommended Skills

  • Customer Service
  • Data Analysis
  • English
  • German
  • Leadership
  • Microsoft Excel
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 6131