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Data Analysis - Customer Support with German at Real Recruitment Solutions

Data Analysis - Customer Support with German

Real Recruitment Solutions Lisbon, PT Full Time
Required languages: German (Business Fluent) / English (Advanced)
€11,400 - €15,700/Year

We're seeking a dynamic and motivated German-speaking Customer Support Specialist to join a global measurement and data analytics company.

Their mission is to help businesses better understand their customers and improve their marketing and advertising strategies. With over 90 years of experience, they are  trusted leaders in the industry and pride themselves on delivering accurate and reliable data to their clients. 

Join now and be part of a company that is driving innovation and shaping the future of the media and advertising industry!. As a key member of the support team, you'll play a vital role in ensuring our German-speaking clients receive the highest level of customer service and support.

You'll need to be a confident and enthusiastic communicator with excellent interpersonal skills and a passion for providing the best possible customer service.

As a Customer Support Specialist, you'll be responsible for:

  • Responding to customer inquiries via phone and email in a prompt and efficient manner

  • Providing technical assistance and support to German-speaking clients

  • Troubleshooting issues and resolving customer problems

  • Providing product and service information to clients and ensuring customer satisfaction

  • Working collaboratively with other members of the team to provide exceptional service to our clients

Qualifications:

  • Fluent in German (C1) and upper intermediate English (B2)

  • Strong communication and interpersonal skills

  • Ability to multitask and work in a fast-paced environment

  • Previous experience in customer service or technical support is a plus

  • Knowledge of similar products and services is a plus

We believe in providing the employees with a challenging and rewarding work environment. As a valued member of the team, you'll enjoy a competitive salary, opportunities for career growth and advancement, and a comprehensive benefits package, which include unbeatable perks we provide for our amazing team members, making your Lisbon adventure unforgettable:

Offer: 

  • Impressive base salary and performance-based bonuses: Up to 1310,55 € if you can find your own accommodation, otherwise you can live in a company-provided apartment with a salary of 949,32 Euros.
  • Portuguese classes so that you can fully experience the culture and language of Lisbon.
  • You'll have access to a many activities, including surfing classes, walking trips, and online workshops to learn new skills and meet new people.

For candidates coming to Portugal:

  • We pay for your flight if you decide to relocate

  • Yearly flights back home - fully covered by us

  • We handle your paperwork - setting up bank accounts and others

  • We assist you administrative tasks

  • We provide accommodations in fully-equipped apartments 20-45 min from your workplace

  • Take free Portuguese classes to immerse in Lisbon culture

  • Surfing lessons, walking trips, online language workshops, and more

So, if you're passionate about delivering exceptional customer service and thrive in a fast-paced environment, apply now for the German-speaking Customer Support Specialist role!

Apply today by submitting your CV, including your full name, contact information, and email address.

By submitting your application, you are providing consent for Real Recruitment Solutions to share your CV with our client for recruitment purposes.

Recommended Skills

  • Customer Relationship Management
  • Customer Service
  • Customer Support
  • English
  • German
  • Information Systems
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