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Dutch-speaking customer support agent in Barcelona job in Barcelona at Multilingual Jobs Worldwide

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Dutch-speaking customer support agent in Barcelona at Multilingual Jobs Worldwide

Dutch-speaking customer support agent in Barcelona

Multilingual Jobs Worldwide Barcelona Full Time
Required languages: Dutch (Native/Bilingual) / Flemish (Native/Bilingual) / English (Advanced)
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Work as a Dutch-speaking Customer Support Agent in beautiful Barcelona

As a Customer Support Agent, you will play a crucial role in an important new partnership for our client by assisting customers with their questions and inquiries and ensuring excellent customer relationship management at every interaction. The department is rigged for growth in 2021, which offers a wide range of opportunities for internal promotions and career development for the right candidates.

Requirements

  • Complete Dutch fluency on a native speaker level
  • Experience in customer service, communications or similar roles
  • Good knowledge of current social media channels (Facebook, Twitter etc.)
  • Passion for community management and digital affinity
  • Excellent communication & inter-personal skills

Offer

  • The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
  • Highly competitive salary: €21.000 per annum (39h)
  • An ambitious company culture, encouraging internal promotions and professional development
  • An attractive relocation package to help you get settled in Barcelona
  • International working environment


Main responsibilities:

  • Receive and handle Dutch-speaking customer requests by phone, email and chat
  • Function as an ambassador for the Discovery Channel service
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
  • Work on requests and comments via the Discovery Channel Media channels
  • ironment

Recommended Skills

  • Community Management
  • Social Media
  • Customer Support
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Job ID: NL CS MAJ