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Finnish Speaking Media Monitoring Specialist at Nordic Jobs Worldwide

Finnish Speaking Media Monitoring Specialist

Nordic Jobs Worldwide Tallinn, EE Full Time

Are you passionate about staying up to date with the latest news and media trends? Do you thrive in a fast-paced work environment? If so, we have the perfect job for you! We are currently seeking a Media Monitoring Specialist to join our client’s team in Tallinn, Estonia.

As a Media Monitoring Specialist, you will be responsible for the daily production of media monitoring products, with a focus on enterprise solutions. Your main responsibilities will include the precise and efficient selection of news content for specific customers, analysis of media content based on customer-specific parameters, and high-quality written summaries of news articles and broadcast segments.

This is an exciting opportunity to join a dynamic and growing team in a role that offers a high degree of autonomy and the opportunity to make a real impact. If you have excellent attention to detail, strong analytical skills, and a passion for media and news, we encourage you to apply for this exciting position today!

Our client

Our client is the leading media intelligence company in the Nordics. They translate the chaotic media landscape into insights that strengthen the strategic initiatives of their clients across business areas, markets, and borders.

The Department & The Team

The team is a collaborative group of specialists who are devoted to deliver high-quality services. The team works closely together to achieve goals and support one another. Team members are given the opportunity to work with a variety of clients from different industries and strengthen their skills in media monitoring and analysis. Our client’s work culture encourages development, growth, and collaboration. Work-life balance is important, and our client offers flexible working arrangements to support our team members' needs.

Role and responsibilities

Daily production of media monitoring products, mainly enterprise solutions, within the agreed quality and deadlines related to the agreed SLA’s and other relevant parameters.

  • Precise and efficient selection of news content for specific customers
  • Analysis of media content based on customer-specific parameters
  • High-quality written summaries of news articles and broadcast segments
  • Management of media data
  • Documentation of required production data and time consumption
  • Other related tasks defined by the management
  • Helping other team members to develop professionally
  • Taking care of good team spirit and support new team members to get adapted to the working environment

Qualifications & Educational Requirements

  • Knowledge about media and how they operate
  • Top-rate communicative skills – you master one or more of the Nordic languages as well as English
  • Ability for learning new systems and the desire to become an expert in our technological universe
  • Capability of adjusting change in fast developing working environment
  • Good teamwork and communication skills


  • Relocation package includes a paid stay at an apartment hotel for the first week after arrival. Our client will also support you in finding long-term accommodation.
  • Your travel expenses to Tallinn will be compensated after a successful completion of the probation period.
  • International, youthful, and dynamic team who like to spend time together. You will get all the support you need for settling in from locals as well as colleagues who have relocated before you.
  • Office is in the highly international environment of the Smart City, [ Link removed ]  - the most popular location among international companies, startups and technology businesses.
  • Additional insurance coverage and sports compensation.
  • Possibility to work with some of the greatest companies in the Nordics and follow a career path in Norway, Sweden, or Denmark later

Why move to Estonia?

  • Free public transportation for residents.
  • Tallinn is a proud city with an adventurous charm, beautiful tourist attractions, a vibrant nightlife, and frequent festivals. And it is only 2 hours from Helsinki.
  • English is widely spoken in Estonia, and your colleagues will mostly be expats from Denmark, Norway, Sweden, and Finland.
  • Healthcare is free for all taxpayers.
  • Estonia has plenty of possibilities for skiing, ice-skating, ice-swimming during winter, and lovely, sandy beaches for the warm summer weather.

Nordic Jobs Worldwide 

Nordic Jobs Worldwide is a professional Nordic recruitment company focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.  

Nordic Jobs Worldwide is the largest language recruitment agency in the Nordic region, with offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We match the most exciting jobs with Nordic talent worldwide. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries. 

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Recommended Skills

  • Content Editor
  • Customer Support
  • Media Moditoring
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