Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Move to sunny Lisbon and work in Fashion! (GERMAN) - 103730 job in Lancy at Lisbon Job Offers

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Move to sunny Lisbon and work in Fashion! (GERMAN) - 103730 at Lisbon Job Offers

Move to sunny Lisbon and work in Fashion! (GERMAN) - 103730

Lisbon Job Offers Lancy, CH Full Time
Required languages: German
Apply on company site

Move to sunny Lisbon and work in Fashion! (GERMAN)

If you’re interested in design and enjoy interacting with people remotely, we need you! We have a great opportunity for a motivated individual based in Lisbon. We are looking for a great communicator with customer sensibility. 

German-speaking Customer Advisor for PVH (Lisbon based)

The Company

Yes, you know them. PVH is an American fashion group running world-loved labels as Calvin Klein and Tommy Hilfiger. Based in New York, the company operates in more than 40 countries with 36.000 employees. 

The opportunity

Become a member of the first class PVH Support Team in Lisbon. An exciting and international atmosphere awaits you. Work abroad in your native language for a big company with career opportunities. 

The role

Your mission is to deliver telephone and written support for German-speaking customers in a polite and helpful manner. 

This is your new job in Lisbon if

- You are proficient in German and fluent in English (written and spoken) 

- You have excellent communication skills

- You are open to learn 

- You are happy to stay in Lisbon for more than 6 months

- You are able to work 160h/month on a rotational shift pattern (from Monday to Saturday, 07:00-19:00h)

** Experience in telephone customer service/call center environment is a plus

Your day to day at work
- Listen to German-speaking customers questions and concerns, providing the best possible answers and solutions via phone

- Assist with orders, deliveries, payments and returns via e-mail, chat and social media channels
- Provide information about trendy products, advice and quick assistance on payment methods, delivery, exchange and guarantee

- Cross-selling and upselling of products after providing help to the customer

Keywords to success at work

- Enthusiasm 

- Proactive

- Positive energy

- Team-player

- Responsible


- 2 weeks paid intensive training for all new employees with focus in computer software programs and customer management 

- Full-time position in a big company (8h/day)

- Temporary, renewable employment contract (with a initial duration of one year; permanent employment contract after 2 years)

- Competitive salary + bonus

- If you work on weekend days, you receive a shift allowance of 25% of the hourly wage. On a Portuguese public holiday, you receive an additional day of vacation (you have 22 days a year)

- Private health insurance 

- Relocation package for #cityjobbers coming from abroad within airport pick-up and administrative help for registration in Portugal, initial flight expenses reimbursement, possibility to live in one of the company apartments in Lisbon and free annual flight home (in Europe)

- Free Portuguese language courses

- Nice office with central location: your future job place will be in Edificio Marconi

PVH believes in a world full of forward design, creativity and good-quality apparel. If your dream job is to work for this global project from sunny Lisbon, we want to hear from you!

Recommended Skills

  • Call Centers
  • Communication
  • Courtesy
  • Customer Relationship Management
  • Customer Service
  • English
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: ae758d29355b