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IWC, E-Commerce Sales and Customer Service Advisor. Italian and French speaking job in Amsterdam at iAgora Europa

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IWC, E-Commerce Sales and Customer Service Advisor. Italian and French speaking at iAgora Europa

IWC, E-Commerce Sales and Customer Service Advisor. Italian and French speaking

iAgora Europa Amsterdam, NL Full Time
Required languages: French / Italian
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Descripción del puesto:

"It's a pleasure to arrive at our beautiful office every day to work with a diverse, warm, and light-hearted group of people, with the common goal of delighting our clients. I had the opportunity to grow from the sales & customer service role myself, and it now fills me with pride to help develop my team to be ready for their next step within the (COMPANY NAME) group."

-Claire Godfrey, Client Relations Team Leader

Diversity is at our core ... but what unites us al is the quality over quantity mindset, passion for representing the highest quality and the impact that we have on people`s lives, helping them to create lasting memories with their loved ones.

Join us in our beautiful historic building on Herengracht and grow with our brands IWC Schaffhausen, Jaeger-LeCoultre, Baume & Mercier, Officine Panerai, Piaget, Vacheron Constantin, Van Cleef & Arpels, A Lange & Sohne and Roger Dubuis, to name a few.

HOW WILL YOU MAKE AN IMPACT?

Advising via phone and web-based channels, you always focus on the highest quality of service while supporting our clients. You aim to educate them and consistently exceed their expectations. You pride yourself in nurturing a strong relationship with your clients, always staying one step ahead regarding client needs and solutions. ​



To ensure further growth of the business, you combine your excellent customer service skills with a keen commercial sense, to identify possible sales opportunities and increase the engagement of our customers. ​



We will support you in truly becoming an expert on luxury products, our tools and procedures and in providing outstanding client experiences. If you have a thirst for expanding your knowledge and building a strong network with colleagues from across the globe there is no limit to the success you can achieve within the (COMPANY NAME) group.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We believe in shared success and understanding that with your actions you elevate your team and our Maisons.​



To contribute to team success you:​

* Have strong previous experience in offering outstanding customer support and exceeding client needs​

* Are able to communicate at a native level and with the luxury tone that fits our Maisons in Italian with additional language skills at fluent level in French, both written and oral​

* You have a positive, empathic and optimistic approach that will really engage and mesmerise our clients​

* A natural talent for rich story-telling and upholding the quality identity of our Maison

HOW DO WE KEEP YOU SMILING?

A great opportunity to work for a global leader in the luxury industry, the (COMPANY NAME) Group.​



Become a part of our diverse and multilingual team and take a decisive step in your career development within our organisation.

YOUR JOURNEY WITH US

* Should your application be selected, you will receive an initial call from our HR team.​

* If successful, we will ask you to complete an online assessment.​

* Dependent on the outcome of this assessment, we will invite you to a personal interview.​

* We wish you the best of luck and hope to be able to give you that final call with the offer.

If this sounds stimulating to you, we are happy to hear from you and hopefully welcome you to our teams!

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Recommended Skills

  • Customer Service
  • French
  • Italian
  • Positive Attitude
  • Sales
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Job ID: 01f8cc728d91