Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

Dutch speaking Technical Advisor - Lisbon, Portugal job in Lisbon at Spot On Connections

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply Now

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Dutch speaking Technical Advisor - Lisbon, Portugal at Spot On Connections

Dutch speaking Technical Advisor - Lisbon, Portugal

Spot On Connections Lisbon, PT Full Time
Required languages: Dutch
Apply Now

Create Job Alert.

Get similar jobs sent to your email



As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace.

As a Technical Support Advisor, you will:
Respond to inbound customer requests, document relevant case information
Ensure excellent customer satisfaction
Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned)
Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented
Collaborate with other technicians to resolve or properly close help tickets
Manage an individual ticket queue
Responsible to follow the direction of management and provide feedback


We are looking for:
Native or Proficient Dutch (C2)
Fluency in English (B2)
Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
Demonstrate patience when communicating and solving issues
Treat all data and personal information with utmost confidentiality
Keep up with the latest IT and tech-related trends
Proactive, self-motivated and a great team player

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
As a Technical Support Advisor, you will bring your specialist skillset to solve with precision and efficiency emerging issues that customers may face. You will ensure excellent standards while enjoying every day on the job as you will share your passion for technology with both customers and colleagues. Given the dynamic nature of this job, you can develop your IT skills and advance your career at your own pace. As a Technical Support Advisor, you will: Respond to inbound customer requests, document relevant case information Ensure excellent customer satisfaction Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/chat/social/social messaging channels (as assigned) Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented Collaborate with other technicians to resolve or properly close help tickets Manage an individual ticket queue Responsible to follow the direction of management and provide feedback We are looking for: Native or Proficient Dutch (C2) Fluency in English (B2) Possess excellent writing and verbal communication skills to simplify technical language for non-technical users Demonstrate patience when communicating and solving issues Treat all data and personal information with utmost confidentiality Keep up with the latest IT and tech-related trends Proactive, self-motivated and a great team player To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Recommended Skills

Self Motivation
Dutch Language
Passionate
Customer Satisfaction
Management
Verbal Communication
Apply to this job.
Think you're the perfect candidate?
Apply Now

Job ID: 16022021