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German Technical Support for Wacom in Lisbon - 100620 job in Lugano at Wacom

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German Technical Support for Wacom in Lisbon - 100620 at Wacom

German Technical Support for Wacom in Lisbon - 100620

Wacom Lugano, CH Full Time
Required languages: German
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German Technical Advisor with Signing Bonus (Lisbon Based)


Are you passionate about technology and would like to live in Lisbon? We need you! This is a great opportunity for a motivated German speaker to work for a top technology brand.


German Technical Support for Wacom in Lisbon

We are looking for an excellent communicator with a customer-centric mindset to join a motivated team in sunny Portugal. Read on and apply!


About the Company:


Wacom is a Japanese company that specializes in graphics tablets and related products. Its mission is to bring people and technology closer together through natural, intuitive solutions.


The Profile:


- Native level German and Fluent in English (C1) 

- Proactive and enthusiastic individual

- Open to learn everything about customer service

- Excellent communication and interpersonal skills

- Available from Monday to Friday, between 8h00 to 18h00

*** Experience in telephone customer service is a plus, but not required


Your responsibilities:


- Provide answers and solutions to customers’ questions and concerns by phone and email

- Assist with orders, deliveries, payments, returns and exchanges                            

- Provide information about products

- Report the necessary matters and issues to other departments 


Benefits


- Intensive training for all new employees 

- Full-time position in a fast-growing company (Monday to Friday)

- Fixed-term renewable contract (12 months)

- Possibility of permanent employment after 24 months

- Private health insurance from the signature of the employment contract

- Competitive salary + bonus

- Signing bonus

Relocation package (only available for applicants coming from abroad)

- Pick-up from the airport

- Administrative support for your integration in Portugal

- Reimbursement of flight costs

- Free annual flight home

- Accommodation in a shared flat in Lisbon

- Free Portuguese courses, sports activities, and much more


Join the customer care team of Wacom and enjoy a wonderful working experience in the Portuguese capital. Never get bored in Lisbon thanks to the countless activities it has to offer: visit the Atlantic beaches, stroll the streets of the old city or try new restaurants!

Recommended Skills

  • Brand Identity
  • Communication
  • Customer Service
  • English
  • German
  • Passionate
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Job ID: 4fb8e2480aa3