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Work in Fashion from sunny Lisbon with this Customer Representative position! (German Market) -100994 job in Dübendorf at Lisbon Job Offers

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Work in Fashion from sunny Lisbon with this Customer Representative position! (German Market) -100994 at Lisbon Job Offers

Work in Fashion from sunny Lisbon with this Customer Representative position! (German Market) -100994

Lisbon Job Offers Dübendorf, CH Full Time
Required languages: German
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Work in Fashion from sunny Lisbon with this Customer Representative position! (German Market)



Fixed Term - Full Time

 

If you’re interested in design and enjoy interacting with people remotely, we would like to meet you! We have a great opportunity for motivated individuals based in Lisbon. We are looking for German speakers with great communication skills and customer sensibility. Become a member of the first class PVH Support Team in Lisbon. An exciting and international atmosphere awaits you. Your mission will be to deliver telephone and written support in a polite and helpful manner. Work abroad in your native language for a big company and get real career opportunities! 

 

German-speaking Customer Advisor for PVH (Lisbon based)

 

The company

 

PVH is an American fashion group running world-loved labels as Calvin Klein and Tommy Hilfiger. Based in New York, the company operates in more than 40 countries and has more than 36.000 employees. 

 

Your profile

 

- Your mother tongue is German 

- You are fluent in English (B2) 

- You have excellent communication skills

- You are open to learn everything about customer service

- You are able to work 160h/month on a rotational shift pattern

- Previous experience in customer service is a plus, but not necessary

 

Your responsibilities


- Listen to German-speaking customers questions and concerns, providing the best possible answers and solutions


- Assist with orders, deliveries, payments and returns via phone, e-mail, chat and social media channels
- Provide information about trendy products, advice and quick assistance on payment methods, delivery, exchange and guarantee


- Cross-selling and upselling of products after providing help to the customer

 

Benefits

 

- 2 weeks paid intensive training for all new employees with focus in computer software programs and customer management 

- Full-time position in a big company

- Temporary, renewable employment contract (with an initial duration of one year; permanent employment contract after 2 years)

- Competitive salary + bonus

- If you work on weekend days, you receive a shift allowance of 25% of the hourly wage. On a Portuguese public holiday, you receive an additional day of holiday (you have 22 days a year)

- Nice office with central location: Edificio Marconi

- Private health insurance 

Relocation package (only for candidates coming from abroad)

- Pick-up from the airport and administrative support for your integration in Portugal

- Subsequent reimbursement of flight costs

- Free annual flight home

- Accommodation in a room in a company’s flat in Lisbon

- Free Portuguese courses, water sports, soft trekking and much more



PVH believes in a world full of forward design, creativity and good-quality apparel. Do you dream to work for a global project from sunny Lisbon? If you are a positive, proactive and responsible person, we would like to hear from you!

Recommended Skills

  • Administration
  • Communication
  • Courtesy
  • Customer Relationship Management
  • Customer Service
  • English
Apply to this job.
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Job ID: 082d3440d360