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Fashion Brand Advisor for German Customers job in Lisbon at Webhelp Portugal

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Fashion Brand Advisor for German Customers at Webhelp Portugal

Fashion Brand Advisor for German Customers

Webhelp Portugal Lisbon, PT Full-Time
Required languages: English / German
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Join our amazing team!

As a Fashion Brand Advisor, you will:
  • Managing customer’s expectations regarding the products and shipping deadlines.
  • Prepare, maintain, and review purchasing files.
  • Confer with customers by email or Chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.
 
We are looking for:
  • Native or Proficient in German (C2)
  • Fluent in English (B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • For non-EU residents, it is mandatory to have a valid work permit
 
We offer you:
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Possibility to work from home*
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Oriente, Portugal.
 

Recommended Skills

Receptive
German Language
Purchasing
Customer Service
English Language
Information Technology
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Job ID: 788