After Sales Representative - German job in Woudenberg at Dorel Industries

Join Our Team!

Big companies don’t make great bikes. Great people do.

We help people make the most of their bike ride by creating some of the most original, easy to enjoy, and best performing bicycle products.

We make bikes for everybody – as cycling develops and grows worldwide, we’re looking for more great people to join us. If you’re looking to enjoy working in a culture of innovation with a team of like-minded people, then we may have something for you here.

If you love riding bikes as much as we do, then we’re already on the same page. Let’s see what we can create together.

As an After Sales Representative at Cannondale, you will use your technical bike skills to provide our dealers support with technical questions about our products. Together with your team, you will create an enthusiastic and dealer-focused environment where dealer satisfaction is the ultimate goal! You are the designated expert for our dealers. Additionally, you will provide technical support for colleagues. Furthermore, you will be responsible for warranty handling with our dealers.

About your job

Being a successful After Sales Representative at Cannondale means that you meet three KPIs daily – reachability, prompt response time and customer satisfaction. Your responsibilities include:

Your experience

Sounds like you?

Along with a competitive salary and benefits package, we offer you a challenging role at an international company with strong brands, where you can work with very supportive colleagues. If you have an aspiration to work with some great cycling brands and an extremely dedicated and passionate team, please get in touch!

Your main base will be our European Headquarters in Woudenberg, the Netherlands. Within an international team with an enormous passion and enthusiasm for cycling. Next to our own fitness center and shower facilities, you can also enjoy a nice lunch ride with your colleagues. Of course we will help you move to the Netherlands and offer you a great relocation package.

WE ARE A CYCLE FRIENDLY EMPLOYER

The cycle-friendly employer certification scheme was developed to establish a European standard for cycle friendly companies. The certification is intended to help European companies to improve the situation for employees that cycle to work. As an acknowledgement for our effort we received the certificate “cycle-friendly employer”.

We are fully committed to providing a harmonious working environment in which our employees can maximise their full potential and to contribute to business success, irrespective of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.

We endeavour to ensure that no employee or job applicant is discriminated against, either directly or indirectly, and we will not condone or tolerate discrimination or harassment against an individual due to their association with a third party, on the grounds of their age; gender; gender expression or identity; gender reassignment; pregnancy; leave in connection with childbirth or adoption; care responsibilities; social or ethnic origin; skin colour; race; sex; nationality; national origin; religion or personal beliefs; disability; political affinity/opinion; sexual orientation; marital or civil partnership status; or other personal characteristics.

We are committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. We believe all individuals are entitled to be treated with dignity and respect while at work and when representing the business in any capacity outside of work. We expect all employees to support this commitment and to assist in all possible ways. 

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