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Account Manager with German (Translation & Localization) job in Berlin at TransPerfect

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Account Manager with German (Translation & Localization) at TransPerfect

Account Manager with German (Translation & Localization)

TransPerfect Berlin, DE Full Time
Required languages: German
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Position responsibilities:


  • Respond to client requests for new project initiatives.
  • Collaborate with various members of the Production and Sales teams to assess the scope of work and produce cost estimates.
  • Assess the competitive landscape, develop project proposals and negotiate budget and schedule with the client.
  • Grow existing client relationships through service and technology lead development.
  • Win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
  • Perform workflow design and on-boarding for localization services and technology implementations.
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
  • Serve as the primary point of contact for client contacts.
  • Set and fulfill client expectations.
  • Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor


Essential skills and experience required:


  • Experience in customer service, ideally in an Account Management or Project Management role
  • Background in the translation/localization industry is desirable
  • Excellent problem solving and analytical skills; must be able to take active measures to solve problems and commit to a high level of service
  • Effective time management and ability to multi-task in a fast-paced environment
  • Native level of German
  • Superior written and spoken communication skills in English, other languages would be an asset
  • Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
  • Experience coordinating projects and assignment of resources a plus
  • Minimum Bachelor’s degree or its equivalent


TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

 

Recommended Skills

  • Scheduling
  • Time Management
  • Complex Problem Solving
  • Communication
  • Coordinating
  • German Language
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Job ID: 0e34f886494c