Customer Service agent German for Satellic job in Maastricht at Randstad

Are you looking for your next challenge in the area of customer service, and do you speak German in combination with English and/or Dutch? Then keep reading, because we have a great vacancy for you!

Since 2016 every truck driver who passes the Belgium border is obligated to pay toll. In your job as a customer service representative you will support (by phone, chat and email) truck drivers with all the activities regarding the toll, such as the registration of vehicle papers, ordering the measurement device (OBU) located in their truck, as well as the payment of the toll itself.

what we offer

• €10,50 gross p/hr + €0,50 for every extra language
• An international and open work environment
• 50% allowance on sunday and between 22.00-8.00
• Bonus: earn up to €2,- extra per hour!
• 100% public transport compensation
• Working from home and frequently at the office

who are you

Do you want to provide the best customer service and are you determinant? Are you ready to take on a challenge and do this in combination with a foreign language?

• You are customer oriented
• A good listener and respond to the needs of each client
• You need to be able to speak German in combination with English and/or Dutch, or Dutch as well as English
• Your role in this position has a very visible impact to ensure a happy customer

what will you do

You will be the first point of contact for the transport companies as the truck drivers (national and international). Conversations will be short but effective. The opening hours for the project are 24/7.

• You will answer question about orders or deliveries for the 'on board unit'
• You will answer questions about the payments or error messages on the 'on board unit'
• You will check if the papers of the truck are correct

where will you work

You will work in the customer service center at Majorel Maastricht. There is a 2 week full time training. After the training period, you should be able to work from home, regarding the teambonding you will work from the office on a regular basis.

• Top employer in the Maastricht region
• Informal, but professional atmosphere
• Personal coaching
• Room for development

job application

Do you recognize yourself in this profile? Apply quickly by clicking the "Sollicitatie" button below! We are looking forward to receive your application.

Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.