Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

Customer Support Advisor – Czech Speaker job in Lisbon at Webhelp Portugal

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Support Advisor – Czech Speaker at Webhelp Portugal

Customer Support Advisor – Czech Speaker

Webhelp Portugal Lisbon, PT Full-Time
Required languages: Czech / English
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Join our amazing team!



Mission :

As a Czech Customer Support Advisor, you will:
 
  • Assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customer’s inquiries and/or attending potential requests.
  • Resolve product or service problems by clarifying the customer's complaints.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Give real-time, accurate information that empowers the customer to make decisions.
  • Listen to the customer's unique situation and acknowledge their needs.
  • Go beyond the customer's service expectations so they will remember and share their great experience.



Profile :

We are looking for:
  • Native or Proficient Czech (C2)
  • Fluency in English (B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service or a sales representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit
 
 



Advantages :

We offer you:
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance (after 6 months contract)
  • Investment in training and personal development
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
  • Possibility to do Work from Home temporarily *
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Lisbon, Oriente, Portugal.


 

Recommended Skills

Receptive
Customer Service
English Language
Sales Process
Information Technology
Team Working
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 718