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Customer Service Agent German or French job in Maastricht at USG - ASA

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Customer Service Agent German or French at USG - ASA

Customer Service Agent German or French

USG - ASA Maastricht, NL Full Time
Required languages: French / German
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About the company

This well-known fashion brand has a large customer service center in Maastricht (near the city center). It is very easy to reach the office by bike, public transport or car. Around 400 people with many different nationalities work over here. From the office in Maastricht, customer service is provided for 9 different countries in 6 different languages. A lot of young people are working at this customer service center and there is a cozy and informal atmosphere at the workplace.



Are you hospitable, service-oriented, a native speaker of German or French, and ready for a new challenge? In Maastricht we are looking for an enthusiastic customer service agent to strengthen our team!
Are you a real fashion lover and enjoy helping customers? Then continue reading! You will start working as a customer service agent for a worldwide well-known fashion brand.
Your main task will be assisting customers who contact you. This can be by phone, email or chat and this makes the job very diverse! You will be responsible for figuring out where an order has gone, answering questions about invoices and giving advice about different items of the web shop of this fashion brand. This job is so divers and no day will be the same!


What we require from you

  • You are friendly and hospitable
  • You have great communication skills
  • You speak French or German on a native level
  • You are handy with computers
  • You are interested in fashion
  • You are available from the 1st of April for a fulltime, paid training of 3 weeks at the office.



  • Permanent work for 32 - 38 hours per week (parttime or fulltime)
  • A fun, international team with an informal atmosphere
  • A salary starting at €10,65 per hour
  • A direct contract at the company for 7 months. No projectcontract
  • The possibility to work from home
  • Extraordinary benefits like travel reimbursement, holiday money, allowance for working from home and much more

Recommended Skills

  • Communication
  • Customer Service
  • French
  • Friendliness
  • German
  • Passionate
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Think you're the perfect candidate?
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Job ID: 1e56064b149b