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Customer Account Manager - German job in Frankfurt am Main at Elavon Europe

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Customer Account Manager - German at Elavon Europe

Customer Account Manager - German

Elavon Europe Frankfurt am Main, DE Full Time
Required languages: German
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Responsible for proactive support and service to an assigned portfolio of small to medium-sized Elavon clients via telephone or email. Responsibilities include account maintenance, growth, increased profitability, overall client satisfaction, and projects and to identify opportunities to enhance the profitability of the client relationship. Sells a full range of merchant processing products and services. This role is the escalation point for both internal and external client issues.


Basic Qualifications:

  • Bachelor's degree, or equivalent work experience
  • Zero to two years of client management experience
  • German language is a must


Preferred Skills/Experience:

  • Emerging relationship building and selling skills
  • Ability to analyse information received from various sources and synthesize into reports, presentations and proposals
  • Strong problem-solving skills
  • Strong organization and project management skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Proven customer service/relations skills
  • Proficient computer skills, especially Microsoft Office applications
  • Excellent presentation, interpersonal, verbal and written communication skills

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

 

Recommended Skills

  • Complex Problem Solving
  • Presentations
  • Computer Literacy
  • Selling Techniques
  • Communication
  • Management
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Job ID: bc84e3feeae7