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Customer Service Specialist German job in Terneuzen at Dow Benelux Integrated Center BV

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Customer Service Specialist German at Dow Benelux Integrated Center BV

Customer Service Specialist German

Dow Benelux Integrated Center BV Terneuzen, NL Full Time
Required languages: German
Apply on company site
Customer Service Specialist German

Customer Service Specialist German

  • Terneuzen
  • € 2.500 - 3.200 per maand
  • 40 uur, 5 dagen per week
  • HBO
  • Dow Benelux Integrated Center BV
  • As a Customer Service Specialist with Dow Terneuzen you will find that you have a perfect balance between repetitive and creative work. You will work with many different processes and many different projects. You will continuously feel challenged. The Customer Service Specialist role is for those who are willing to help customers. You are open for daily contacts. You are open for ongoing changing environment and ownership taking.

    what we offer

    An exciting full time job

    A market-conform salary

    An online platform (Good HabitZ) with e-learnings

    Dow can offer you a contract any time

    Travel and tunnel expenses reimbursed

    who you are

  • You have a Bachelor’s degree.
  • You are fluent in 3 languages Dutch, English and German.
  • You have experience with using SAP and/or other technology and systems.
  • You have exceptional interpersonal skills with the ability to be versatile and flexible with team members, business partners and customers.
  • You have the ability to manage conflicting priorities and have the confidence and ability to proactively address customer issues and business requirements.
  • You have strong, mature teamwork skills and a desire to work within a team environment.
  • what will you do

    The assignments of a Customer Service Specialist will vary from entering requests to communicating with the customer or electronic channel until the correct product arrives at the correct time with the paperwork to the customer.

    As a Customer Service Specialist you focus on every part of the task at hand as you perform it to limit blunders. Once you have the tasks and assignments in mind that need consideration, you will focus on performing each job as skillfully as you can.

  • Perform Order Management Activities, deal with routine and non-routine customer order activities, including managing customer demand, following up on samples, order entry (i.e. consignment) guiding and leading the activities of the order procedures.
  • Enter orders, use the SAP system to accurately and timely place customer orders.
  • Display Customer Advocate Leadership, champion customer needs across all Dow functions.
  • Be accountable for action, show urgency, promptly and quickly remove road blocks while assessing multiple opportunities.
  • Solve problems, show persistence in overcoming resistance or objections, lead conflict resolution and reaches win- win agreements.
  • where will you work

    Dow Terneuzen is the second largest production site of Dow globally and the largest Dow site in the Benelux. Dow Chemical's service center consists of a strong and multicultural team of talented individuals. As Customer Service Specialist you will interface with customers, multiple business and functional partners to deliver exceptional service to customers and profitability to Dow.

    apply

    Working for Dow is fun! Not only is the job interesting and challenging but you are rewarded by the amazing colleagues you encounter. Sounds like you ideal job? For further questions we are always available: 0115-689850 or e-mail to [ Email address blocked ] .

    the application process

    This is how applying for a job is done via Tempo-Team. Find out how we can help you find a job.

    1 of 5

    you apply.

    Glad you're applying! We review your application and assess whether you are suitable for the position and the company.

    2 of 5

    the first contact.

    Our recruiter will call or email you. We will discuss your application and your career options.

    3 of 5

    we meet each other.

    Have you never worked via Tempo-Team before? Then we need some basic information from you. We invite you for a short introduction.

    4 of 5

    the job interview.

    We will arrange the interview for the position you applied for. Or for another, perhaps more suitable, job!

    5 of 5

    your new job.

    Congratulations! You are hired. We ensure that you start your first working day fully prepared.

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  • Deel deze pagina Vacaturenummer: 449195 Geplaatst op: 26 april 2022

    Recommended Skills

    • Business Requirements
    • Communication
    • Conflict Resolution
    • Creativity
    • Customer Service
    • Dutch
    Apply to this job.
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    Job ID: ec3950810e7e