Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
GB
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Microsoft Enterprise Consultant for French Support job in Αθήνα at Teleperformance

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Microsoft Enterprise Consultant for French Support at Teleperformance

Microsoft Enterprise Consultant for French Support

Teleperformance Αθήνα, GR Full Time
Required languages: English / French
Apply on company site


Are you a fluent French speaker? This is your chance to work in our Microsoft Business Customers support team!

Teleperformance Greece connects customers with the world’s top brands for [ Link removed ] With a team of 10.000+ employees from 109+ nationalities, we proudly represent the leading global businesses.

Microsoft is one of the world leading brands that collaborate with our company, providing an excellent opportunity for experienced technology enthusiasts!

If you have 2-3 years helpdesk or system admin experience and you are a fluent French speaker, this is your chance to join the Microsoft Business Customers support team!


A new career journey begins at the click of the “Apply for this job” button. Just push it!




What you will do:

  • Handle Microsoft Business Customers issues through collaboration, resolution, or escalation to provide a great experience
  • Ensure that key stakeholders and Microsoft Business Customers are up to date on the resolution status of their issue, through effective written and verbal communication.
  • Answer Microsoft Business Customers’ inquiries and troubleshoot technical issues that they face
  • Maintain high customer satisfaction
  • Log the cases on internal systems, while getting up to date with Microsoft products & services.



What you will bring:

  • Fluency in French
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Solid Science, Math, Engineering, or Computer science background
  • 2-3 years helpdesk or system admin experience with exposure to medium to large businesses
  • Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations that will solve customer problems.
  • Ability to speak and write clearly
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Empathy and a passion for customer service, solid team, and collaboration skills, work independently with limited supervision
  • Technical knowledge and experience: Windows Operating Systems, Local and Wide-area networking, Microsoft productivity suite, Directory Services and Active Directory, administration experience in any or all of Exchange, Outlook, SharePoint, Office Applications, Skype for business and Teams. 
  • Acknowledged certifications like MCSE or Cisco certifications will be considered as an advantage



What we offer:

 Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

  Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

 Numerous benefits and discounts

Full training by certified instructors

Professional growth &[ Link removed ]

[ Link removed ] as well as [ Link removed ]

Free online Greek language courses

  State of the art premises, providing a great working environment with relaxing break areas

  Work for a [ Link removed ]  that fosters diversity, offering [ Link removed ]  to all, regardless of gender, ethnicity, religion, culture, or age


 



Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.



Find out more

Would you like to see more [ Link removed ]  options?

Do you need even more [ Link removed ] ?

 

Recommended Skills

Help Desk
English Language
Verbal Communication
French Languages
Office Suite
Operating Systems

Recommended Jobs

Microsoft Enterprise Consultant for French Support
Teleperformance Αθήνα, GR Full Time Required languages: English / French
Tier 1 Customer Service Representative with French and English
Sutherland Global Services Varna, BG Full-Time Required languages: English / French
Customer Service Consultant for Cisco with French and English
Sutherland Global Services Sofia, BG Full-Time Required languages: English / French
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 191429