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Italian Customer Support job in Cork at Sigmar Recruitment

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Italian Customer Support at Sigmar Recruitment

Italian Customer Support

Sigmar Recruitment Cork, Cork, IE Full-Time
Required languages: Italian
Negotiable
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Italian Customer Service - Cork

Working with a well established Cork based company who are the leading specialist supplier of products and services for site safety, controlled environments, security and healthcare environments, who are looking to recruit an Italian Customer Service Representative

The successful candidate will be responsible for delivering positive customer experiences through managing the quotations, ordering and sales process for their Italian customers.

Duties
• Processing of quotation, orders and sales in effective manner.
• Resolves product or service issues and offering solutions to the customer
• Maintain customer records by updating account information.
• Must be organised and comfortable with maintenance of key information on all accounts and prospects
• Working closely with internal stakeholders to ensure a smooth customer experience for the
• customer.
• Effectively managing a customer base and accurately report progress through their CRM
• system.

Skills/Experience required:
• Fluent Italian and English.
• Highend customer service and order processing experience in a fast-paced environment
• Take ownership of customers issues and follow problems through to resolution.
• Proven track record in achieving targets within specific deadlines.
• Previous experience in the use of a CRM system

Please email your CV to email address removed> or call Marie on phone number removed> to discuss the role in further detail

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

Italian (Most Fluent Language)

Recommended skills

Sales
Order Processing
English Language
Italian (Language)
Customer Service
Customer Experience
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Job ID: Italian CS. FEB