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French SEA Manager job in Lisbon at Webhelp Portugal

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French SEA Manager at Webhelp Portugal

French SEA Manager

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / French
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We are passionate game-changers!

Training:
  • Plan, develop and deliver product training programs based on needs analysis and in conjunction with new product launches and features
  • Responsibility to design and deliver a ‘best practice’ environment by providing all kind of training to the operation according to Artefact’s and the account’s priorities
  • Coordinate assess, analyse, and report on post-training evaluation scores for all training programs
  • Elaboration of the training roadmap (initial and ongoing) for the perimeter
  • Design modules, workshops for the project based on employee’s needs
  • Provide continuous guidance to the consultants, and set up of corrective actions to tackle the main struggling points
  • Lead the 3-week initial training of new consultants, and actively participating on the employee’s experience and engagement from A to Z.
 
 
 
Quality coordination:
  • Creation of quizzes and business cases to test our consultants and manager on their knowledges
  • Manage the skills mapping of the consultants and setup the development journey for everyone
  • Responsible for the monthly quality review with Artefact and continuous improvement plans to ensure best quality standards and up-to-date knowledge
  • Setup weekly picking with the team leader to make sure the ads/campaigns are aligned with the account standards and strategy
 
We are looking for:
  • Native or Proficient in French (C2)
  • Fluency in English (minimum B2)
  • At least 4 year’ Experience managing Google Ads, Bing, Yandex campaigns (mandatory)
  • Experience in managing google ads campaigns minimum 1 year with big budgets (20K/ monthly)
  • Master’s degree or Bachelor’s in digital or marketing fields
  • Previous experience in a B2B environment having daily interactions with clients
  • Previous experience providing training in Google Ads
  • Data driven and love playing with figures, you have an analytical and strategic mindset
  • Good and clear reporting skills, you are extremely comfortable with excel
  • Excellent writing and synthesis skills
  • For non-EU residents, it is mandatory to have a valid work permit.
 
 
 Nice to have
 
  • Bidding tools knowledge (Kenshoo, Doubleclick, Marin, Adobe)
  • Google Ads and Analytics certification
  • Mastery of Google Data Studio
 
We offer you:
 
  • Competitive wages (14 monthly payments per year) with performance bonus
  • Private Health insurance (after 6 months contract)
  • Opportunity to professionally grow in a unique start-up project starting from scratch
  • Intensive trainings all year long to become an expert on the most wanted digital skills
  • Flexible hours after some tenure
  • Relocation package: shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
 
 
Life at our company:
 
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Lisbon (Parque das Nações, Oriente).


 

Recommended Skills

English Language
French Languages
Yandex
Analytics
Needs Analysis
Corrective And Preventive Actions

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Job ID: 781