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Customer Advisor with German for a travel website (Lisbon based) with Seniority Bonus - 103142 job in Dietikon at Lisbon Job Offers

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Customer Advisor with German for a travel website (Lisbon based) with Seniority Bonus - 103142 at Lisbon Job Offers

Customer Advisor with German for a travel website (Lisbon based) with Seniority Bonus - 103142

Lisbon Job Offers Dietikon, CH Full Time
Required languages: German
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Customer Advisor with German for a travel website (Lisbon based) with Seniority Bonus

Permanent - Full Time


Are you passionate about travelling, and you are looking forward to starting your career in the hotel industry? Great! We are looking for mother tongue German-speakers to provide high-quality customer support for an innovative travel agency based in Lisbon. Your main responsibility is to assist German or English-speaking clients with their lodging queries.


 Empower your technical skills, gain privileged know-how of the digital travel market and enjoy the great weather in Lisbon!


German-speaking Customer Representative (social media, chat and email)


The company


Work for an innovative travel agency and metasearch engine accessible via website and mobile app. This is the best online place to book last-minute lodging in the Americas, Europe and Australia.


Your profile


- Your mother tongue is German 

- You are proficient in English (C1/C2)

- You have some knowledge of social networks management

- You have great communication skills and you are empathetic

- You are able to work on a shift system (Monday to Sunday)

- You are an EU resident, or you have a valid work permit

***Previous experience in Customer Service is a plus, but not mandatory!

Your responsibilities


- Provide support to customers about hotel queries, primarily through social media chat

- Help online clients with their booking, doubts, upgrades, and last minute requests

- Assist customers and hotel partners via phone regarding clients bookings and demands

- Perform other tasks related to the lodging activity, according to the needs of the project


Benefits


- Competitive salary (14 months) + Bonus

- Full time position

- Permanent contract (after 3 months of trial)

- Seniority Bonus

- Meal allowance

- Intensive initial training (paid)

- Your future office is in a riverside building with modern amenities 

- International atmosphere 

- Intercompany mobility

- Health insurance

- Work from home temporarily (due to COVID-19)

Relocation package (for candidates coming from abroad) 

- Shared accommodation 

- Flight reimbursement


Play your part in a talented Customer Care team, interact with global travellers and enjoy a great lifestyle in Lisbon!


If it sounds interesting to you, apply now with the click of a button and start working in the hotel industry!

 

Recommended Skills

  • Communication
  • Customer Service
  • English
  • Innovation
  • Receptive
  • Social Media
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Job ID: 94b190301ce7