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Therapy Specialist - German speaking part of Switzerland job in Bern at Medtronic

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Therapy Specialist - German speaking part of Switzerland at Medtronic

Therapy Specialist - German speaking part of Switzerland

Medtronic Bern, CH Full Time
Required languages: German
Apply on company site

Careers that Change Lives

Reporting to Sales Manager Pain Therapies Switzerland/Austria, you will be responsible for developing strong relationships with customers, providing onsite technical support, liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our service and product solutions according to customer needs whilst improving the entire customer experience.

To fulfill this position within the Neuromodulation Business, we are looking for a highly motivated Technical Consultant, to work in line with business needs in order to grow Medtronic’s business and market share whilst ensuring optimum therapy outcomes for patients.

This is a remote-based role for a German speaker. The successful candidate can be based anywhere in the Swiss German region.

A Day in the Life

  • Operate as the lead point of contact for all technical matters specific to your customer’s needs, managing clinic sessions relating to trial, implantation and programming.
  • Act as liaison between Medtronic, clinical and non-clinical customers in day-to-day activities.
  • Actively support Sales Representatives, manage inventories, ensure availability of products for upcoming procedures, and timely manage billing and other related admin tasks.
  • Identify and deliver appropriate training at an account level. Deliver and participate as required at regional nurse training programs.
  • Work along with Field Sales Representatives to deploy adequate Training & Education activities to reduce the reliance on clinical/follow-up support for accounts to become self- sufficient.
  • Ensure own product knowledge remains up to date for all current products.
  • Strive for successful patient outcomes through Medtronic Pain therapies.
  • Ensure appropriate implanter training needs are appropriately met through similar training courses.
  • Share market intelligence with management and colleagues.
  • Assist Sales Teams with forecast and track key account metrics.
  • Complete all administration tasks in the required systems.
  • Must Have: Minimum Requirements
  • Perfectly fluent in German with high verbal and written communication skills. Good professional skills in English.
  • Demonstrates strong core clinical competencies (recommended guidelines, disease state, anatomy, therapy area, current treatment methods, patient selection) and can read, understand and present clinical studies to external and internal customers.
  • Leverage product benefit insights, product specification, marketing strategy and clinical evidence in interactions with customers within a competitive environment.
  • Actively engages and coordinates pre-case planning with the procedure teams, discusses treatment options and helps with device selection based on clinical evidence, access strategy etc. (activities depend on products carried and therefore not all are relevant)
  • Proven ability to operate in a complex matrix environment, and to communicate at all levels.
  • Travel requirements: > 80%
  • We Offer

    We reward you in the ways that matter most to you. We offer a wide range of benefits and rewards programs to recognize the vital role you play in our Mission to transform healthcare.

    About Medtronic

    Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies, and services can do to help alleviate pain, restore health, and extend life.
    We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
    We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team.
    Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.
    Founded in 1949 as a medical repair company, we're now among the world's largest medical technology, services, and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals, and patients in over 155 countries.
    Whatever your specialty or ambitions, you can make a difference at Medtronic - both in the lives of others and your career. Join us in our commitment to take healthcare Further, Together .

    Your Answer

    If this is the position you were waiting for, please apply directly via the apply button!

    Physical Job Requirements

    The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America) Additional Information
  • Posting Date: Feb 8, 2022
  • Travel: Yes, < 100% of the Time
  • Recommended Skills

    • Administration
    • Anatomy
    • Billing
    • Business Requirements
    • Clinical Works
    • Communication
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    Job ID: aba5ce8d8af7