Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

German Technical Support Advisors – World Leader in Lighting job in Lisbon at Webhelp Portugal

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
German Technical Support Advisors – World Leader in Lighting at Webhelp Portugal

German Technical Support Advisors – World Leader in Lighting

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / German
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Join our amazing team!

As a Technical Support Advisor, you will:
  • Answer and/or solve technical questions or problems posed by customers via telephone or email or other channels in a friendly and efficient manner.
  • Identify and analyze the technical issue of the customer by showing active listening and asking clear and concise questions.
  • Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems.
  • Per each customer contact gather and document all relevant information into the system to ensure a high level of service is delivered.
  • Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position.
We are looking for:
  • Native or Proficient German (C2)
  • Fluency in English (B2)
  • Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
  • Demonstrate patience when communicating and solving issues
  • Treat all data and personal information with utmost confidentiality 
  • Proactive, self-motivated and a great team player
 
We offer you:
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Meal allowance in voucher card (net)
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
 
 
Life at our company:
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world
  • New and modern offices in Parque das Nações, Oriente, Lisbon.
 

Recommended Skills

Self Motivation
German Language
English Language
Communication
Verbal Communication
Active Listening

Recommended Jobs

German Technical Support Advisors – World Leader in Lighting
Webhelp Portugal Lisbon, PT Full Time Required languages: English / German
German Speaking Technical Support Representatives
Webhelp Portugal Lisbon, PT Full-Time Required languages: English / German
Technical Customer Support Representative with German
Conectys İstanbul, TR Full-Time Required languages: English / German
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 797