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Work at Philip Morris in Lisbon (GERMAN Customer Advisor) - 1000735 job in Biel/Bienne at Philip Morris

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Work at Philip Morris in Lisbon (GERMAN Customer Advisor) - 1000735 at Philip Morris

Work at Philip Morris in Lisbon (GERMAN Customer Advisor) - 1000735

Philip Morris Biel/Bienne, CH Full Time
Required languages: German
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Are you already in Lisbon and do you imagine yourself working at Philip Morrisin your native language? Catch this opportunity, join the International Lisbon team and be a part of an innovative change #wearehiring


German Customer Service Agent

The company

Philip Morris International has chosen to do something revolutionary: they are transforming their business, creating smoke-free products to make a positive impact on a billion of smokers worldwide. With big change, comes a huge opportunity: you have the chance to move your career forward at PMI.


The role at work

New products bring new challenges and plenty of questions. You will be part of the Customer Service team, providing native German-speaking inbound assistance to clients by telephone and e-mail.


What you bring to us

- You are proficient in German and fluent in English 

- You have great remote customer service skills

- Your mantra is “solve the client’s needs”

- You have availability to work 40 hours per week 

- You are okay with flexible work schedules and possible shift rotations

- You are happy to stay at least 12 months in sunny Lisbon


Your day to day at work

- Answer customers calls and emails in an efficient and professional manner

- Try to solve the issue at the first contact and clear any doubts the customer may have

- Provide support and troubleshooting for most common products and/or services

- Proactively maintain your knowledge of products, services, and processes at PMI


Keywords to success

- Proactive

- Team-player

- Communicative

- Responsible

- Results-oriented 


Benefits

- Full-time and renewable contract of 12 months, after training period

- Initial and on-going training

- Professional development within the company

- Free Portuguese lessons


Take this kickstart for your international career. Apply now in a few clicks!

#cityjobbers


Recommended Skills

  • Customer Service
  • English
  • German
  • Problem Solving
  • Self Motivation
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Think you're the perfect candidate?
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Job ID: b773fcad7567