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Workforce Management Planner job in İstanbul at Conectys

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Workforce Management Planner at Conectys

Workforce Management Planner

Conectys İstanbul, TR Full-Time
Required languages: English
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You come with:

  • A C1 level of English, both written & spoken;
  • Proficiency with Microsoft Office applications, especially in Excel;
  • Strong analytical skills, understanding complex reporting and data transformations from multiple sources;
  • Thorough understanding of workforce management KPI’s;
  • Thorough understanding of forecasting, staffing, and scheduling workforce;
  • 3 years of working experience in WFM and at least 1 year of experience in a planner position
  • Residence in Istanbul (this is necessary for when we will decide to return to our office in Istanbul);

Your day in Conectys:

  • You will determine resource requirements for all campaigns and lines of businesses
  • You will analyze and generate staffing requirements for Long Term, Hiring and Training, Short Term and consistently delivering accurate staffing forecast
  • You will create and analyze Capacity Plan, and provides recommendations – Determine required HC based on forecasted volume or target hours, determines handling capacity
  • You will create and manage shift schedules and other activities for the employees
  • You will handle contacts with the compliance of the Labor rules of each site supported

We have for you:

  • Soft Skills and Communication Training;
  • Specific Training with access to our customers’ products;
  • Professional work environment and international career opportunities;
  • Office located in the heart of the city;
  • Private Health Insurance;
  • Additional Transportation Payment to the salary;
  • Meal Vouchers.
 

Recommended skills

Scheduling
Microsoft Access
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Training
Microsoft Excel
Microsoft Office
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Job ID: 813