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Customer Service Representative (f/m/d) Spanish and Portuguese
Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, andtry new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
What you’ll do
Who you are
Experienced: Preferably with experience of 1-3 years in a similar position in customer services
You have business fluency in Spanish (native level) and Portuguese and very good English . Italian or French skills would be an asset.
You are experienced with MS Office and Excel.
You have an urgency focus , display a willingness to do whatever it takes to “get it done” and holds self-accountable for assigned work. Focus on critical deliverables and high priority assignments, owns a sense of urgency and prioritizations.
You are a team worker ; you support team goals and objective, build proven working relationship that enhance collaboration and cooperation within the Customer Service department and interdepartmental organization, you adapt and contribute to business needs showing flexibility and business acumen.
You have a Customer Focus : you are able to understand the customer needs to identify and suggest ideas or improvements, you seek ways to increase customer satisfaction and regularly solicit feedback from them to ensure current and future needs are met.
You have empathy as well as a structured, proactive, and efficient way of working. You have a communicative, open, pragmatic, flexible and uncomplicated personality who has a "hands-on" mentality and loves to work in a team.
Location : the role will combine home-office and work in the office based in Nyon 2 days per week.
What we offer
Languages: Mother tongue Spanish and Portuguese, excellent command of English and French. Italian is a strong plus.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Recommended Skills
- Business Requirements
- Claim Processing
- Commercial Awareness
- Customer Demand Planning
- Customer Satisfaction
- Customer Service
Job ID: a0063bff3385