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German Customer Service Representative for world-famous video game company (Lisbon) - 1599823 job in Biel/Bienne at Lisbon Job Offers

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German Customer Service Representative for world-famous video game company (Lisbon) - 1599823 at Lisbon Job Offers

German Customer Service Representative for world-famous video game company (Lisbon) - 1599823

Lisbon Job Offers Biel/Bienne, CH Full Time
Required languages: German
Apply on company site

German Customer Service Representative in Lisbon


Are you a tech-savvy and game lover with a passion for helping people? Do you speak native German and would you love to make a move to sunny Portugal? This is a great opportunity for German speakers to work at a fantastic multinational consumer electronics and video game company in Lisbon.


German-speaking Customer Service Representative for world-famous video game company


About the Company:


Work for the Japanese leading multinational consumer electronics and video game company headquartered in Kyoto. They have produced some of the most successful consoles in the video game industry, such as the Game Boy and the Wii. Their video games are popular worldwide and include Super Mario, The Legend of Zelda and Pokémon. Moreover, they have won multiple awards including Emmy Awards for Technology and Engineering, and Game Awards among others.


The Profile:


- German is your mother tongue, and you are fluent in French(B1)

- You are a problem-solving and solution-driven mentality

- You have some experience in customer service

- You have a positive, motivated mindset and excellent communication skills

- You are open-minded to change priorities and learn new processes

- You are available to work on rotational shifts from Monday to Saturday (160h / month)


Your responsibilities:


- Reply to customers’ questions and concerns via emails, calls and chat in German and French

- Advice and assist customers at the moment of purchase

- Provide technical support with product usage, installation and synchronization of software and devices 

- Always ensure a high level of customer service

- You are motivated to work in a team-based, international environment where you’ll embrace different cultures, nationalities and languages


Benefits


- Full-time position

- Fixed-term, renewable employment contract with an initial duration of 12 months and later extension for 12 months

- Possibility of a permanent contract after 24 months

- Competitive salary + bonus

- Lots of holidays to go exploring

- Paid initial training to guide you on your way to success

- Private health care insurance 

- Be part of a multicultural, open-minded work environment

- Work from a beautiful and modern office in Lisbon

Relocation package (only available for international employees)

- Pick-up from the airport 

- Administrative support to help you fully integrate in Portugal

- Reimbursement of flight costs

- Free annual flight home

- Room accommodation in a company’s flat in Lisbon

- Company events, team buildings, water sports and free language courses


Apply to this job offer in just a few clicks and become a member of this Support Team in Lisbon, you can expect an exciting and international working atmosphere.

 

Recommended Skills

  • Communication
  • Customer Service
  • Electronics
  • Passionate
  • Positive Attitude
  • Problem Solving
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: b22c5a4c4237